El hotel estaba en una buena ubicación. El personal de recepción fue excepcional. El registro fue un suspiro. Las habitaciones estaban limpias, pero un poco viejo. Niños baño pequeño A/C, que hizo mucho ruido al azar. Este no es un hotel moderno... pero eso no es todo malo.
Las camas eran muy cómodas y acogedoras y no escuchamos del tráfico en la calle King en el piso 10. Estaba muy limpio y la vista era fantástica. No podía superar la ubicación ideal en Charleston además de un gran aparcamiento. El personal es muy agradable y, en general, fue una gran experiencia. Volveré a reservar de nuevo muy pronto. El baño era muy pequeño y me recordó a un crucero, pero solo estuvimos allí dos noches, así que no fue un gran problema con mi hija.
La ropa de cama era muy cómoda y el mobiliario en general estaba actualizado Baño pequeño
Disfrutamos del ambiente y la atención del personal. Gimnasio excelente y una zona de spa. Ubicación perfecta para ir de compras y comer. Falta de películas en la habitación.
Necesidades spa ayuda!
Este es uno de nuestros hoteles favoritos en el centro de Charleston. Está en una ubicación fantástica, justo en el corazón del centro de la ciudad, con muchos restaurantes y tiendas tan sólo a unos pasos. Nos hemos alojado en muchos hoteles diferentes, este es uno de nuestros favoritos, además, la playa está a 10 minutos en coche. Una estancia que no hay que perderse la próxima vez que vayas a Charleston.
La elegancia del sur en su mejor. Tuvimos que irnos.
Cada elemento de la habitación era de primera y de lujo. El ruido del tráfico era muy ruidoso durante la noche.
La ubicación es lo mejor de este hotel. Servicio de aparcamiento muy desorganizado y nunca preveía las horas puntas. Tuve que llevar mi equipaje a mi habitación yo mismo... Caro por el servicio que dan o falta de servicio
Precioso. Las habitaciones estaban limpias y eran amplias. El personal era excelente y amable. La ubicación es perfecta. Problemas de aire acondicionado se repite en nuestra habitación.
We were in Charleston for a wedding and stayed 3 nights at Andrew Pinckney Inn. Location was within walking distance of the restaurants, cathedral and aquarium chosen by the wedding couple for the weekend events. Sandy was especially helpful with recommendations and assistance booking a city tour and transportation when we needed it. The hotel was lovely and intimate with just 40 rooms. Beautiful floral arrangements, breakfast on the roof top, fresh cookies and coffee, tea, water and lemonade in the lobby and attention to detail made our stay very memorable. Charleston is well worth the trip! We paid $319 + tax and fees for Friday and Saturday night. $199 + for Sunday night. I returned home to have an e-mail promotion from Snique Away for Andrew Pinckney Inn for $109 per night. I thoroughly enjoyed my stay, but now feel that Booking.com was not my best option when booking a hotel. Prime weekend with USC graduation may have played a factor.
The location within historic Charleston was convenient to everything. We were able to walk to all of our chosen destinations! The amenities offered were excellent, the staff was very friendly and helpful, the room was very comfortable. Would love to go back there and stay longer!! Can't think of anything we did not like.
The breakfast on the roof top. The location in relationship to downtown Charleston. The bed was comfortable. The room was clean. The room had too big of furniture for the size of the room, esp the desk area. There was no swimming pool, jacuzzi, etc. Our room location was next to the entrance and it was a bit loud with the comings and goings. The maids started too early to clean rooms and it caused more noise in the hallway.
It was close to everything downtown. The price for the size of the room and the parking.
Handy for everything . no
Location is great - convenient walking distance to all areas. The larger room is perfect for two friendly staff the breakfast is very good and convenient the daily wine and cheese is an added plus! paid parking is convenient when we arrived - the small room we had smelled very moldy - we went back to the office and they gave us a better , larger room our room was in the inner core - so no windows - the good news was that it allowed us to sleep longer in the morning
it was restful, convienent, and clean
breakfest was great, good lokation downtown
Room was very clean, uniquely decorated and furnished. Breakfast, while not great, was better than most I've experienced in the States. Great location close to the Market and other sites in downtown Charleston. Easy walking distance. Front desk staff was not very helpful or friendly. Bathroom did not have a fan, the sink water was always luke warm. No coffee machine in room. The price of the room was not worth the value of the room. Parking could be an issue.
Very good location, but so much to see we walked almost 10 miles in one day. Didn't have enough time to see everything we wanted. I guess that means another trip.
My first trip to South Carolina. Loved Charleston for the two nights we were visiting……Will stay longer next time and bring my husband along. Also, 3 night stay in IOP - beautiful..
Location, friendly and helpful staff, cleanliness. Price.
Great breakfast! The coffee station that seemed to be available the entire time we were there was fantastic! A little bit on the pricey side but great overall.
The price and location were good The room was clean but the mattresses need replacing. That is the most important thing to expect a good sleep and Hampton Inn fell short.
The location was great I was given a smoking room and did not know until I got there. I was also charged MORE than the standard rate.
The staff was amazing. They booked us in a room that someone was staying in. For the inconvenience they compted us two tickets to any of the following two places: horse drawn carriage ride at palmetto carriages, tickets to Fort Sumpter, or tickets to the aquarium. The continental breakfast was good, but possibly due to the extensive amount of food they offered it lacked greatly on taste. I didn't like that they didn't have their own parking lot. We shared a parking deck with public parking and the cost was $16/day.
Location was excellent for city sites and dining. Internet was a pain. Had to keep going through the Hampton steps to reconnect because it kicked us off when we tried to use our tablets.
Loved it was there for a wedding and the location is so convent . We walked to king street for dinner and loved having the parking garage there
Convenient to Historic Charleston Parking across the street - but only once. Other times parkng was available in the hotel parking lot.
A very good room, bed and bathroom, well located No complaints
Location. Staff. Coffee should be put out earlier, between 6 and 6:30 rather than 7 am.
The rooms were recently renovated and very nice. We were treated well by the staff. It was in a very convenient location. would definatley stay there again
We particularly liked the helpfulness of the staff.
The location was very good. I liked that they gave you 2 water bottles each day. The shower was great and the bathroom was VERY large. The bed was very uncomfortable and the pillows were a joke. They were tiny and lumpy. The room could have been better maintained. One of the drawer pulls came loose. One day we didn't have enough towels. They usually provide 3 or 4, but we only had 2. I use 2 towels when I shower (one for hair and one for body). I didn't realize there were not enough towels. My husband got out of the shower and didn't have a towel! I had to give him one of my wet towels. When I told the girl at the front desk, she didn't even apologize. She just made a note to provide us with extra towels. We didn't want EXTRA towels. We just wanted the normal number. The AC was VERY loud! I had to turn up the TV every time it turned on.
The staff was very efficient. They helped me with every request I had. They also were very helpful on answering questions I had about the city. The only problem I encountered was ordering room breakfast on Sunday morning. We had an early flight and wanted to have breakfast before leaving to the airport. I asked for an order slip at the front desk, and I was not told breakfast was not served on early Sunday mornings. By the time I was leaving, I got a call from the restaurant informing me there was no room service until later. Obviously, th problem is that the slip you fill out does not specify the exception of early breakfast on weekends.
Clean - but feels like motel 6 .. For $ 300 a night - u really get nothing but location .. Didn't like anything at all but the location - if they charged 145 a night and not 290 I prob would rave .. But for 290 a night one expect more services .. Or at least room service ...
Gran ubicación y se puede ir andando a todo lo que necesitaba para llegar all centro de Charleston. Era una habitación básica, pero la verdad es que no pasamos mucho tiempo en la habitación, sólo para dormir y ducha, así que estaba bien en ese punto.
Excelente ubicación para turistas Muy ruidoso por la noche por unas obras en marcha
Gran ubicación, personal amable. Un poco caro para servicios.
El aire acondicionado es ruidoso
Muy buena ubiacion. Buenas instalaciones y confort de las habitaciones. La atencion del personal es buena. De dos ascensores uno esta fuera de servicio y el otro es muy lento por anticuado. Imagino que deben estar por reemplazarlos. No se explica en la actualidad un hotel de la cadena Best Western con tal problema.
Everything! It was wonderful. Address shows, "Church Street", but entrance not on Church.
The staff went above and beyond to make your stay feel like you were part of their family . Great food , snacks and drinks all day long . Having to leave .
Great location to see so much of the beautiful city. Staff were very helpful, hotel is first class. Wine and cheese gave us a chance to meet some other travelers and share experiences.
The facility is beautiful and the staff is pleasant and extremely helpful.
Breakfast was great! The location was excellent. The Inn was quiet. Housekeeping did a great job. Room was always cleaned after a morning out. Turn down service was a nice perk. Always provided new towels at turndown service too. Just a lovely, all around Inn.
Proximity to the historic sector; room comfort,staff hospitality; Charleston is beautiful Meal quality & service at Tristan was below expectations
On the top of hotels in which I have stayed. My friends and I all agreed that we love this hotel!! The only complaint, which is so minor it is hardly worth noting, was the phone system was not working correctly. We could call out, but the receiving end could not hear us. Lucky for us we all had cell phones.
We were quite pleased with the hotel amenities, staff professionalism, and its atterntion to details. It is a luxury hotel with an international flavor. Our one comment for change is to change the Church Street address. It is quite difficult to find it.
We enjoyed having the extras included in the price of the room. The champagne upon arrival, afternoon wine and cheese, coffee and cookies in the evening and the continental breakfast were a delightful bonus.
The staff was very friendly, and the mgr. responded right away when we told her the tub had hairs in it (not ours). Little extras like candy at turndown, champagne for our anniversary, and notes regarding the next days weather forecast were nice touches. Though the building itself is impressive, the Inn is in need of paint, polish and redecorating. The bed linens were not ironed, towels were old and one had a blood stain and another had hair on it, after finding hair in the tub.
Great location. Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.
Valet and Bellmen were on point, room was comfortable, location was good. Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.
Character and charm were fantastic and the staff were attentive and always willing to give a hand. Danny's help in the lobby area couldn't have been better!
Beautiful hotel, great location, great service! Definitely will be back!
Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston. The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.
I loved the turn down service each night.
This is a first rate hotel! Will not stay anywhere else in Charleston. If you want the ultimate Charleston experience it is a must to stay at the Market Pavillion.
After a long day of touring the city the beds were SOOO comfortable Nothing
Location was great, loved being able to walk to dinner. Staff very friendly and service was wonderful.
I liked the shuttle service in the afternoon to downtown Charleston. I would have liked to have a balcony. Also, they do not have room service, that would have been nice to have. It would have been nice for the shuttle service to go all day. There was 1 plate and 1 set of utensils in the room. I wouldn't book here again.
For a suite, the rooms were very small. Air conditioning unit had signs of mildew. Bed was not comfortable.
I like the fact that it was very quiet and clean. Everyone that we met was business like and hospitable. I don't like the fact that you have to use your room card to get out of the pool area. Our cards had gotten demagnetized and would not allow us to get out of the pool area. This seems like a safety concerns. I completely understand needing a card to get in but not out.
The staff was very helpful,and courteous. Checki-in&out both a breeze. The entire grounds were clean and well kept. The pool area looked wonderful but unfortunately the weather wasn't on our side. Rooms were quiet and CLEAN!! Bed also very comfortable. This place is set up like a maze and there weren't very many guests at the time so we didn't hear a lot of traffic people-wise, nor from the very busy highway in front. We WILL be booking here again on our next trip. This was my 1st experience booking a room online ,so you're never sure what you're getting, and I am very happy with the whole experience!! That we weren't staying longer to enjoy more! Maybe also the entering and exiting because of the traffic.
Check-in and check-out was quick, and the staff was helpful and professional. The room was clean, and the shower and bathroom were great!
Everything was wonderful friendly staff immaculate room with excellent amenities and an affordable price. Loved it would come back :)
very comfortable beds easy check in check out at 12:00 breakfast not included
Spacious room, friendly staff, nice accommodations. Pull out sofa was a bit hard. No free breakfast