La ubicación es lo mejor de este hotel. Servicio de aparcamiento muy desorganizado y nunca preveía las horas puntas. Tuve que llevar mi equipaje a mi habitación yo mismo... Caro por el servicio que dan o falta de servicio
La elegancia del sur en su mejor. Tuvimos que irnos.
Este es uno de nuestros hoteles favoritos en el centro de Charleston. Está en una ubicación fantástica, justo en el corazón del centro de la ciudad, con muchos restaurantes y tiendas tan sólo a unos pasos. Nos hemos alojado en muchos hoteles diferentes, este es uno de nuestros favoritos, además, la playa está a 10 minutos en coche. Una estancia que no hay que perderse la próxima vez que vayas a Charleston.
Precioso. Las habitaciones estaban limpias y eran amplias. El personal era excelente y amable. La ubicación es perfecta. Problemas de aire acondicionado se repite en nuestra habitación.
Disfrutamos del ambiente y la atención del personal. Gimnasio excelente y una zona de spa. Ubicación perfecta para ir de compras y comer. Falta de películas en la habitación.
Necesidades spa ayuda!
Cada elemento de la habitación era de primera y de lujo. El ruido del tráfico era muy ruidoso durante la noche.
Excelente ubicación para turistas Muy ruidoso por la noche por unas obras en marcha
Gran ubicación, personal amable. Un poco caro para servicios.
Gran ubicación y se puede ir andando a todo lo que necesitaba para llegar all centro de Charleston. Era una habitación básica, pero la verdad es que no pasamos mucho tiempo en la habitación, sólo para dormir y ducha, así que estaba bien en ese punto.
El aire acondicionado es ruidoso
The facility is beautiful and the staff is pleasant and extremely helpful.
Everything! It was wonderful. Address shows, "Church Street", but entrance not on Church.
Breakfast was great! The location was excellent. The Inn was quiet. Housekeeping did a great job. Room was always cleaned after a morning out. Turn down service was a nice perk. Always provided new towels at turndown service too. Just a lovely, all around Inn.
Proximity to the historic sector; room comfort,staff hospitality; Charleston is beautiful Meal quality & service at Tristan was below expectations
We enjoyed having the extras included in the price of the room. The champagne upon arrival, afternoon wine and cheese, coffee and cookies in the evening and the continental breakfast were a delightful bonus.
The staff went above and beyond to make your stay feel like you were part of their family . Great food , snacks and drinks all day long . Having to leave .
On the top of hotels in which I have stayed. My friends and I all agreed that we love this hotel!! The only complaint, which is so minor it is hardly worth noting, was the phone system was not working correctly. We could call out, but the receiving end could not hear us. Lucky for us we all had cell phones.
We were quite pleased with the hotel amenities, staff professionalism, and its atterntion to details. It is a luxury hotel with an international flavor. Our one comment for change is to change the Church Street address. It is quite difficult to find it.
Great location to see so much of the beautiful city. Staff were very helpful, hotel is first class. Wine and cheese gave us a chance to meet some other travelers and share experiences.
Character and charm were fantastic and the staff were attentive and always willing to give a hand. Danny's help in the lobby area couldn't have been better!
Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston. The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.
Beautiful hotel, great location, great service! Definitely will be back!
I loved the turn down service each night.
Valet and Bellmen were on point, room was comfortable, location was good. Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.
This is a first rate hotel! Will not stay anywhere else in Charleston. If you want the ultimate Charleston experience it is a must to stay at the Market Pavillion.
Great location. Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.
After a long day of touring the city the beds were SOOO comfortable Nothing
Location was great, loved being able to walk to dinner. Staff very friendly and service was wonderful.
Staff is gracious and welcoming. Our room was spotless. Other reviewers have noted that rooms are small. Fine by us as we tend to spend very little time in the room while in Charleston. (We are frequent visitors to the city.) Our stay was blissfully quiet. The courtyard is charming and inviting - if only it had a bar...Location: perfect. Easy walk to anything in Charleston you might want, and gorgeous in all directions. This was our first stay at Elliott House - we'll definitely be back. Nothing
I've stayed at the Elliott House several times over the years. Love the location and breakfast delivered to the room.
loved the location, the free wine and cheese reception from 5-6, the courteous staff and the comfortable beds. The shower was absolutely awful. More specifically, the water pressure in the shower was awful. I couldn't get clean, and when I told the staff they let me know they would have a plumber there within 24 hours, which was after we had left and taken two AWFUL showers.
Proximity to restaurants/shops. Was hesitant to book after reading the many negative reviews about the the hotels lack of cleanliness and finally booked thinking, 'it's probably just people over reacting'... It's not. When we checked in and arrived to our room, the previous guests' room service tray was still outside. Not a big deal, but queued my curiosity about inside. Upon entering it all looked clean. Bed made, bathroom dry and stocked. When I finally took a seat on the bed, I saw it. The linens had multiple brown and red stains on the quilt and pillowcases. And a few strands of hair. We immediately asked for the bed to be remade (which they did and apologized for), but it was still difficult feeling comfortable when we crawled in bed after a long day.
Location clean professional staff comfortable rooms wine and cheese and breakfast too wow
Excellent, quiet location for historic district. The courtyard would have been very pleasant in good weather. Staff were helpful. Small room overdecorated, with no place to put personal items. Rained hard all day, with no indoor dining area, so breakfast and wine and cheese reception were not offered in the courtyard. Breakfast choices were very limited. Would benefit from better bad weather planning.
Nice hotel with a fantastic location. Not overly spacious but that is typical of historic properties. Small bathroom.
Breakfast in room, large luxurious bathrooms, bikes for peddling around city, butler for any service Nothing
The service was great. I really felt pampered. The attention to detail was evident. Our butler made us feel welcomed and well cared for. The free snacks available in the room were a nice touch. The bed was very comfortable. Everyone there, from the doorman to the front desk to the cleaning staff made you feel like your well being was a priority. Being that the hotel is only 3 stories high a scenic view was lacking. It is a bit pricey so that a longer term stay may be cost prohibitive.
Wonderful stay in beautiful courtyard patio room. The staff were responsive and helpful without being intrusive. Even when we made difficulty for them (demand for in-room refrigerator; screw up on date of check out; arriving with two vehicles instead of one) the staff handled it superbly and with grace. Loved being near the shops along King St and the restaurants on Meeting and Market. The bar was just that - not a sports locker room or TV lounge; perfect for a drink and a talk. My only frustration was that the weather was nice but not nice enough to dine romantically in the courtyard after dark. This is NOT a criticism. The Peninsula Grill (the only in-house eatery) is a fine establishment but expensive with a menu unsuited for anything but fine dining. An in-house or affiliated restaurant serving more family/daily meal focused fare would be an added bonus, especially if combined with some limited ability to have the meal delivered ala room service.
very pleasent stay
It was in a wonderful location. Being right in the heart of the historic district made it easyto visit by walking to every place. A little over priced for the room. A little more expensive for the room and facility
Very good location, seamless valet parking through check in procedure.Very impressive lobby and above average room. They took the trouble to send on an item left behind. Arriving at breakfast from our room location, we didn't see the check-in podium and were dealt with rather strictly by the hostess when we went directly to a table.
My visit was wonderful. The entire staff was gracious, helpful, pleasant and helpful. The staff in the breakfast room was outstanding. Valet parking was a plus!
This is a very beautiful hotel in downtown savannah. If you are located in room 299 then move as there is a night club located right next door and you will be up until 2am. The staff are not helpful. I missed my business meeting the next day.
THe guest services, the valet parking and bell people were great. The location was fabulous; everything we needed or wanted was within walking distance.
The hotel is in the historic district which made it where we checked in, parked the car and the entire stay we were able to walk everywhere we wanted to go. It is half a block to the city market and horse carriage ride. 5 min walk to the waterfront park. And located all around it are fantastic restaurants. The staff was very friendly and gave us some great tips on things to do. When we come back to Charleston we will stay here again
The staff was very friendly and helpful. I enjoyed talking to people about the area and received good directions to several area venues. I felt the price was a bit high.
Close to all shops & resturants No cold Water
Right in the center of the historical district. Awesome restaurants and shopping just outside the door. Staff was SO personal and accommodating. We had dining suggestions and felt like we were part of the group immediately. We sat and talked later that night to SuSu. We both said we will stay here on our next trip Our room was recently renovated. Due to the cold, fresh air wasn't an option so we were overwhelmed w fumes. They were able to move us and saved the trip. Great 2nd room.
The service, historical building, evening wine, comfortable room, walking distance to many sites Construction, poor television reception
Large well apportioned room. VERY dated bathroom with refrigerator under the bathroom sink!
The stay was excellent. Very convenient for sightseeing, shopping and dining Would stay again.
Excellent location, very nice atmosphere of southern hospitality ( complimentary daily wine tasting, evening sherry/brandy ), helpful staff the room was very nice but little small and the door its' could be better noise insulated. However, it wasn't big problem , as the clientelle are mostly older people and everybody went to sleep by 10pm.
Friendly, responsive staff. Lovely room. Location of hotel - did not take the car out during four-day stay.
historica element na
Charming, historic building right in the middle of everything. We walked or ubered everywhere. They had evening cheese and wine and sherry, which was a nice touch. The fireplace in the room was an excellent touch too, since it was FREEZING that weekend! Highly recommend and will be back for future visits.
The courtyard, the breakfast, the staff Ad said free parking and we had to pay $12.00
The location is great, the atmosphere is excellent, and the staff are very accomodating. I would have liked to have a better desk.
Location of hotel is ideal. Close proximity to most of the must-sees in Charleston. Room was very pretty and well-decorated. Used dishes were left laying around in various places around the property the whole I was there (24 hours). And the exterior is looking a bit shabby and neglected. A little more pride in the property by the owners and staff would be good.
This inn was exactly what I wanted for our 2-night stay. Room was adorable. Terrace for breakfast and the daily wine and cheese reception in the early evening was romantic (even though I was there with my sister) and relaxing and had beautiful fountain and landscaping. Fantastic location for walking around historic Charleston. I wish I could have stayed longer!
This charming hotel is centrally located and has Complimentary breakfast each morning and wine and in the evening. If you are a light sleeper get a room on the top floor so no one is above you.