Estupenda ubicación en la zona de diversión. El personal de recepción era agradable cuando llegamos. Patio fuera de la habitación. Instalaciones muy deterioradas. Moho negro alrededor del respiradero, pintura desconchada en la habitación. Parecía sucio en general. No nos dijeron nada sobre la tarifa de estacionamiento de $7 hasta que nos marchamos. Muy caro para el estado y la calidad del hotel. (pagamos $121).
Gran ubicación en Chattanooga y hermosos jardines e instalaciones del hotel. El bufé de desayuno era muy pobre. La comida estaba un poco fría y sabía a rancio con muy poco variedad para un "bufé".
La cama era muy cómoda y la habitación estaba muy limpia. El personal era muy amable y servicial. El desayuno continental era mínimo.
Gran hotel, camas cómodas y suaves Las toallas no son suficientemente grandes para el cuerpo de una persona
Muy cerca de varios restaurantes.
Barato no desayuno atento.
Across the street from the Children's Museum, walking distance to the Aquarium, close to restaurants and shops. Great views from the rooms. Good breakfast. Friendly staff. The pool heater broke the day we arrived. My children were most excited about swimming! They allowed us to swim in their sister hotel down the street which was very nice. It could not be helped but it was disappointing not being able to use the pool in our own hotel.
Staff and cleanliness were above average! The fact I could hear everything happening in the hallway including to kids playing some game at 7:30 am on a Sunday and one guest continually knocking on another guests door while saying housekeeping at least 20 times in two morning.
Just about everything The bar and pool close way to early.
Location to downtown was great Staff complained to each other in front of guests, room was small and even though it was a corner room, it only had 1 window. Only 2 elevators for 15 floors and its shared by the staff (no freight elevators) so wait times were bad. Check-in time was 3pm but room was not ready until 3:45pm. Overall it was "ok" but not what I expect from a DoubleTree.
Beautiful hotel loved our room. The free breakfast was much better then any hotel I've ever stayed at. Checkout isn't until 12 so you don't have to rush to checkout by 10. The indoor pool wasn't heated. What's the point of an indoor pool if it's too cold to get in and enjoy. No Jacuzzi. A Jacuzzi in a embassy suite should be a must!
Everything!! First stay here but not the last. Love the restaurant that is there and the room was wonderful. Lots to do nearby and plenty of shopping. We will definitely be back!
The staff was very helpful. Room was very clean and quiet. Breakfast was excellent.
Great location if you have a scheduled event at the convention center. Good amenities. Bed was uncomfortable. Man at check in was working on computer and told me to what a minute. After several minutes (5-7), when a supervisor came out of the back and asked if I needed help, he then stopped what he was doing to help me.
Spacious, clean room and bath.
Funky design and layout. Riverfront was nice, but very limited views. Happy hour in the lobby was great. Poor location, not near downtown at all. No shuttle to the downtown area. Very odd room layout. Impossible for one of us to get up early and use facilities without disturbing others. Wifi was almost useless, even though there was a great wifi signal
The room was wonderful and spacious! Loved the walk in shower! Close to everything and with a view! Nothing
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Modern looking, cruise ship atmosphere, front desk staff was excellent Extra charge for parking,
Nice,new and very modern hotel..really deserves a higher star rating! Hotel was good BUT had to get a cab to go to the local bars...AND Chattanooga pd is VERY unprofessional when it comes to handling minor situations, they are quick to become over agressive..stay at the HOTEL plenty of good people there to stay entertained!
My husband and I appreciated the spacious suite and easy walk to downtown attractions. Our kids enjoyed the pool and free lollipops. We'll definitely be back.
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Cerca de muchas actividades. No hay ropa o refrescar una toalla.
Se podía pagar en la recepción. Todo el personal fue amable con mi familia y con las mascotas. Nos cambiaron a una habitación de mejor categoría. La habitación estaba limpia. Sin duda me alojaría allí otra vez. Es hora de cambiar los colchones. A parte de eso, no hay nada más que comentar. Bueno, ¿quizás algunas opciones más en el desayuno?
The price and location were great. The hotel staff was friendly. It was clean. The workout room was cramped and had a thermostat locked at 75 degrees.
Everything was great except the shower pressure was non existent!
We were disappointed that the hot tub was broken. (Only reason we picked this location)
We appreciated the continental breakfast. I was surprised by the lack of cleanliness. It was so humid in the hotel that all the carpets felt wet. There was also pink and black mildew all around the mat in the tub.
Air conditioning worked great. First night there was a major fight outside our room. Loud cursing and due to fight, people hitting up against the wall and door (we were in a corner room). When the fight escalated to the point of our actually being concerned for our safety, I called the desk downstairs. It rang and rang, no answer. Police came. Needless to say, many hours before getting back to sleep. Next day,after asking about it, we were advised that it was guests (under a corporate account) and police had escorted them out that night. Also advised, fight had involved furniture being thrown in hallway.We were away from hotel next morning 8-11:15. Husband was in room from 11:15 until 1:00. We both left at 1 and when we returned later the room had not been cleaned. After calling the desk, a very rude desk clerk advised that a sign had been on the door when they came to clean the room and no one could clean the room or change the sheets because they left at 1:00. (Don't know why they didn't come earlier or knock on the door to check about cleaning.) We asked for clean towels at least and got the run around. The clerk even responded after my husband told her how unhappy we were with our stay that, "I hope you won't report this to Corporate." We went to our dinner appointment and when we returned, no towels. I went down to the desk and picked them up myself. Next day, when checking out, we expressed our displeasure with the hotel and service. No apology, no anything. There are several hotels in that area. This is not the service you would expect from a Wyndham, and I can assure you that our business will be going to someone else in the future. (I am contacting Wyndham Corporate.)
Great clean place to stay. Everything was new and the staff was very friendly and nice. I was not informed that valet parking was the only option at this hotel. It is expensive (14 bucks a night).
Great location within walking distance of good food, the aquarium and some shops. Extremely clean, room even smelled new. I would definitely stay here again. Nothing, we liked everything.