The rooms are very large with all comfort,sittigroom,kitchen corner,large bedroom,nice bathroom.very nice staff. .You need transport to do shopping,a bit far away from shopping area.to have to pay for wifi internet in the room.
The hotel staff is very nice. When we have some requests, they can respond promptly. It was little bit far a way from the hotel to beach. It took about twenty minutes by walk.
sun baking, swimming, Breakfast was not fresh, not much variety, pastries were old, staff could not speak english (very hard to communicate), our room was full of ants (we had to empty our luggage every day to get rid of the ants), after 11pm room service was no longer available.
The staff are lovely. The hotel is only 12 months old and is already starting to fall apart. The pool seems dirty and murky. The rice paddy fields next door look pretty but the guy who starts banging his tin lid at 5am to scare off the birds is not! Way of life, but not ideal if you are looking for a good sleep.
Great location, overlooking the padi fields and away from the traffic madness. Very comfortable and all we need. Friendly staff. The food is not very good. Room cleaning inconsistant, always had to ask for towels & drinking water.
Bathrooms poor, broken shower head, dirty floor tiles, sqeaking door.No atmosphere around the pool.
Please write at least 15 words
Staff were very good and polite.
peaceful atmosphere and staff hospitality, and of course the beach. Breakfast was not included in the rate which was a bit surprising and extra charge for breakfast relatively expensive!
beautifully maintained garden, easy access to beach, good spa, friendly staff I had booked an additional night (after previously booking 4 nights) via booking.com, however, when I checked in, the hotel had no knowledge of this extension of my stay. That was confusing since booking.com had already confirmed my reservation. The hotel eventually booked me another night, but in a more expensive room.
Staff were fantastic, always friendly and smiling. Fantastic location for our family in the gorgeous Sanur. Beautiful pools and good kids club
Nice hotel, good food, nice location...the beach was dirty and needs to be clean with a group of people every day, the hotel should really employ few full time people to do the job of cleaning the beach from all the dirt that gets whashed up on the shore!
Very relaxing, very polite staff. Rooms/bathrooms could be a bit cleaner .Not enough etertainment in the evenings.
The friendliness of the staff.Breakfast was very good.
We enjoyed the proximity to the beach, the huge garden and the set-up of the rooms in individual houses in the local style. The rooms and especially the bathrooms need to get a good clean and small repairs should be undertaken.
Our young girls (7 and 8 years) enjoyed the pool....as there seemed to be plenty of other kids to meet. The pathway along upper edge of the beach was great for running (exercise), while the beach itself was not. The hotel needs a facelift. It seemed a bit threadbare in places....
comodo, limpio y tranquilo. El desayuno excelente. No esta pegado a la playa.
No tienen wi fi gratuito, si quieres internet lo tienes que pagar.No esta cerca de la playa, si quieres ir te llevan unos autobuses del hotel que van cada hora y para llegar hasta la playa te dan una vuelta muy pesada.
el desayuno poca limpieza en la habitacion, muchos bichos
Que está en primera línea de playa Sí, cómo nos trataron. Tuvimos un problema con la Visa y tuvimos que llamar a nuestro banco. Además nos quisieron cargar una cuenta del minibar que no habíamos consumido. El ambiente no nos gustó, el personal es falsamente amable y todo el tiempo te persigue para que consumas cosas del bar, etc.
Realmente la ubicación con relación a la playa es excelente, sitio perfecto para descansar. Excelentes instalaciones, el dormitorio y el baño muy buenos.
Su cercania al mar . Su spa pero caro
Situación excelente, cerca de Seminyak centro, los mejores hoteles de la zona están al lado, relación calidad-precio inmejorable.
Nothing Not value for money. Old, dirty swimming pool water. Far from the beach. Not fair, I.E. they offer wifi free on the web but they give you only one hour, after that you must to pay.
The villa has a very cozy feel. The size and arrangement of the villa are just nice. The bathroom has a weird smell and the floor underneath the pebbles is not cleaned properly. Strands of hair could be found lying on the floor at the time of arrival.
I really enjoyed staying at these Villas with that helpful staff. I just advise all tourists to be patients and enjoy they trips instead of complaining of not that cold juice or a fly in the sky.
I loved the privacy, and private pool in our villa. Very quiet, as it was situated away from town, but only 5min taxi ride into town. Wasn't their fault, but internet server was down, so we didn't have internet access. Also wasn't much information in room booklet, e.g. how to dial internationally, how to use the safe, etc. Staff were very helpful, though.
Jay was excellent. He attended to our needs promptly and good naturedly. The sunsets and sunrises were beautiful...and it was very peaceful and restful. The fact that we felt 'confined' and couldn't come and go as we pleased.
The layout of the Villas was good The service of the B'fast was very poor, and not clean. Food came in very cold, have to cover it properly, Flies flying around.
room is not clean and tools as well also the bath room + swimming pool full of insects i cant eat or drink off of hotel room glasses or anything else they supply + there is no Restaurant
We enjoyed our stay at bng very much. The villa was very confortable. The pool was very clean and private. We had some requests and the staff were very happy to oblige. Even though the villas were a little out of the way from Seminyak, the taxi services were excellent. Initially we found the breakfasts to be rather uninteresting. However we talked to the manager and explained we expected a better standard of food. From then on we were served fresh juices and fresh food. They need to maintain a high quality of breakfasts to complement such lovely accommodation.
Lovely having the private pool & outdoor area. Very comfortable & private. Bathroom shower sprayed everything, too far from town if walking, breakfast was only offered when I first checked in & had to complete form then & there for next morning - after that never offered again. If wanted to contact front desk had to walk down there - no phone connection. No instructions for safe.
totaly cheating! internet is not available although they promised they have. Shower water was smelling bad because of contamination. I complained about it. They said, they know it and they are working on it to fix. but still let customers to stay there. left hotel earlier then booking. not propessional management. i would totaly disadvise this villas. there are better and cheaper ones