Staff were unfailingly polite and knowledgeable. Hotel was maintainted and cleaned to a high standard. The spa and gym were first class. The dining menu has to be improved. No bar in the hotel (they only have the beach bar).
I loved the rooms in particular, large and comfortable. The services were excellent, smiling people and ready to attend to any needs. We travel and stay in hotels often. I would rate The Legian the best hotel we ever saw.
The spacious and private rooms, the complimentary upgrade of the room, and the very good service nothing
Overall good experience, staff is attentive, food in hotel is pretty good Interior is getting a bit dated and quite dark. They need more mosquito repellant incense in the area!
The atmosphere of the hotel was luxury and relaxing. Some of parts in the room were bit old,it should be refurbished.
Wonderfully attentive staff, who were genuinely friendly without being intrusive, large spacious suites, beautiful grounds, not over-developed, and amazing breakfasts. None whatsoever
My husband and I enjoyed every aspect of this beautiful hotel.The ambience, the friendliness of all the staff and the attention to detail was appreciated. The location is great too, close to shops and good restaurants.
The Legian is simply a dream. All is fantastic, the location, the rooms, the service, the food. It is a top top top experience.
The staff were outstanding: in 35 years of travel I have never come across such helpfulness , politeness in the face of problems - we were there during the volcanic ash crisis of April 2010 and needed to communicate with family, insurance company, airline and friends and the staff were just brilliant. When my credit card failed to validate on arrival I was of course beside myself with worry but they were not at all bothered - it was probably the atmospherics, they said, and would soon be OK when the weather got back in balance. Internationa lHerald Tribune each morning; clean sheets and duvet cover and pillow cases each day. When we departed for the airport little did we know that on our arrival there there was a member of the hotel staff Nothing
No tienen wi fi gratuito, si quieres internet lo tienes que pagar.No esta cerca de la playa, si quieres ir te llevan unos autobuses del hotel que van cada hora y para llegar hasta la playa te dan una vuelta muy pesada.
comodo, limpio y tranquilo. El desayuno excelente. No esta pegado a la playa.
Nice hotel, good food, nice location...the beach was dirty and needs to be clean with a group of people every day, the hotel should really employ few full time people to do the job of cleaning the beach from all the dirt that gets whashed up on the shore!
Staff were fantastic, always friendly and smiling. Fantastic location for our family in the gorgeous Sanur. Beautiful pools and good kids club
Very relaxing, very polite staff. Rooms/bathrooms could be a bit cleaner .Not enough etertainment in the evenings.
peaceful atmosphere and staff hospitality, and of course the beach. Breakfast was not included in the rate which was a bit surprising and extra charge for breakfast relatively expensive!
Please write at least 15 words
beautifully maintained garden, easy access to beach, good spa, friendly staff I had booked an additional night (after previously booking 4 nights) via booking.com, however, when I checked in, the hotel had no knowledge of this extension of my stay. That was confusing since booking.com had already confirmed my reservation. The hotel eventually booked me another night, but in a more expensive room.
Staff were very good and polite.
The friendliness of the staff.Breakfast was very good.
We enjoyed the proximity to the beach, the huge garden and the set-up of the rooms in individual houses in the local style. The rooms and especially the bathrooms need to get a good clean and small repairs should be undertaken.
Our young girls (7 and 8 years) enjoyed the pool....as there seemed to be plenty of other kids to meet. The pathway along upper edge of the beach was great for running (exercise), while the beach itself was not. The hotel needs a facelift. It seemed a bit threadbare in places....
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).
All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
Great location, secure area, close to shops restaurants etc., clean rooms, great pools, gorgeous beach great for snorkeling, excellent spa. Concierge had limited contacts/knowledge of activities in the area, particularly dive companies to contact for bookings. Expensive compared to the rest of the island. Restaurants overpriced, especially the drinks. Beach is nice but they allow people to come up to you and try to sell you trinkets, which is fine but many of them are very persistent/pushy and it isn't conducive to a relaxing beach experience. There was construction going on when we were there (March 2015), and the noise detracted from our spa experience.
Hotel con una relacion calidad precio muy buena. Nosotros estuvimos en la categoria Palace y merece la pena ya que tienes un desayuno especial con huevos, arroz etc, te de tres y media a cinco y media, en donde te ponen unos sanwiches y unos dulces que puedes repetir, y un coctel a partir de las 18. Creo que para estar en Bali y ver Bali bien hay que alojarse unos dias en Ubud y otros en Nusa Dua.
la arquitectura del hotel y la decoracion es hermosa. El personal es muy amable. el desayuno es excelente. Las habitaciones son amplias y la cama es enorme
Paisaje, decoración interior, variedad de restaurantes. No tiene wi-fi en las habitaciones. Internet de pago .
un paraiso para relajarte y volver a casa como nuevo en la playa poco te puedes bañar, la arena esta muy bien pero el agua no lo tienen muy acondicionado para el baño, es la unica pena
Cerca del aeropuerto, junto a la playa. El buffet del desayuno era increible. Los restaurantes del hotel estaban muy bien especialmente el Rajá (el personal era extremadamente amable). El spa puede utilizarse gratuitamente. - Limpieza de las habitaciones era pésima.Mucho peor aún la del comedor. Hay que regatear en todos los sitios, incluido en las tiendas del hotel o en el front desk al pedir un taxi. Esto te hace sentir como si te estuvieran timando todo el rato
el hotel es muy grande, con lindos y amplios jardines y es de los que tiene mejor playa en Nusa Dua. Lo recomiendo 100% las habitaciones son algo antiguas, pero esta muy bien de todos modos