Clean comfortable room, pillow top bed, hot breakfast, helpful friendly staff. Great value for the money. Nothing
Price Lobby Location for UF Chemical cleaning smell in room
The rooms were very clean. The decor of the hotel was nice. The breakfast selection was extensive.
Room we stayed in was huge! Our room had 2 double beds, and we had a pack & play for our baby. The room was so big that the pack & play didn't get in the way at all. Our 1-year-old & 3-year-old still had plenty of room to play on the floor with their new Christmas toys while we still had room to walk around. The lobby area is great with the lodge theme, sitting areas and fireplace in the middle. We also liked the Christmas decorations: Christmas tree, reindeer and nativity scene! Very good breakfast & good coffee! Very good price as well. Rooms are a little dated (but still very clean). No fridge or microwave in the room we stayed in (not a huge issue, but could've been helpful, and many other hotels include them nowadays).
The room we stayed in was adequate but not great by any means. This property is very old but has great potential. The room that we stayed in faced the court yard and had very tranquil qualities when we opened up the sliding glass door. Property needs an upgrade really bad. Location off I-75 is great and local dining places are very close. This is a 2 to 3 star hotel at best with above average hotel rates. Owners and management need to upgrade the rooms and stop using caulk to cure 30 year old problems. Faucets and fixtures are from the 70's and should all be replaced. Has potential to be a great 4 star hotel. Would stop here again on business or leisure but not until the place has had a face lift.
The rooms are large, bathrooms nicely updated, however, found quite a bit of "stuff" under the bed. Front desk staff is lovely , evening cocktail hour is a pleasant addition. Pool and hot tub are always a plus. On check in I requested and received a handicapped first floor room by the pool, makes it possible to spend some time with my daughters. We had to go over to Shands for cardiac testing for my 17 year old and it was great to be able to look forward to relaxing at the pool afterward. The general manager, Tim, had scheduled parking lot renovation for the weekend we were there. When we returned to the hotel the majority of the parking lot was blocked off and we were unable to park near the entrance closest to our room. As the entire parking lot appeared to be blocked off I stopped my car at the main entrance and went to the desk to ask where I was supposed to park. When I was told that I would have to park on the far back side of the hotel, this would require a walk of more than 300 feet, I explained that I have heart failure, I need a new heart, and that I'm not able to do that. I asked why on check in I wasn't informed that I wouldn't be able to park close to an entrance by my handicapped room. At this point Tim came from the area behind the desk telling the desk clerk that he would handle this. he informed me that there were handicapped spots on all sides of the building, so surely I could find one to use. I attempted to explain that not all handicapped people are alike, so not all handicapped spots are alike, and what my physical limitations are, but Tim talked over me saying we can move your room. I explained again the purpose of asking to be by the pool was to be able to spend time with my daughters, and moving me to another wing made it impossible for me to spend time by the pool with them. I asked for a workable solution where I didn't have to pack up all of our stuff, move our room, and not be able to spend time with my daughters. Time then said he would have someone "hold" a handicapped space (again on the far side of the building) for me, I then pointed out that this was in fact illegal, and the situation currently made the hotel non compliant with the ADA. Tim frequently yelled at me during this exchange,pointed out that he was the GM so there was nothing that would be done. When I asked who the owner is he snapped "Wells Fargo bank" at this point I gave up on finding a workable solution as the chest pain had started, I went to my car, and drove to the far side of the hotel, maneuvering around the construction equipment, having one construction worker wave me through and another then drive a piece of equipment almost into me. I finally get in a spot, and we start the walk to our room. (Had I known about the construction I would have brought my wheelchair like I do when walking distances is required, the hospital loans them for visitors and I mistakenly assumed I wouldn't have a great distance to walk). Instead of being with my girls I went to bed. Since my diagnosis five years ago I take every chance I can to make memories with my daughters, and this trip could have been filled with fun memories for them, instead it was a stark reminder of what heart failure has taken from our family. Tim could have found a way to make the situation work with my physical limitations, instead he wanted to show me that he was the boss, and he made all the rules.
I have stayed at The Lodge many times over the last 25 years. The hotel is still relevant and in good shape. The staff is excellent. The office facility is very good. The popcorn and bar in the evening, with a fireplace, is a great place to relax after a long day. The office used to have two computers and now has one. I had to wait a few minutes to be able to get some work done. Not a big deal but maybe something that could be addressed.
Comfortable, nice bar area, cozy. Clean Bar tender not quite with it. breakfast waffle maker a mess and needs instructions posted better.
nice facility, comfortable clean room Noisy hallways, staff, breakfast was awful
The location was perfect for my needs: centrally located and near main thoroughfares. The room was comfortable and clean, though not spectacular (decent size, though the decor was a bit dated). The breakfast was above average. The price was good. There was some traffic noise because it was next to the interstate, but rooms away from traffic were higher in price. I did not use the dresser because the drawers smelled like the previous user was a smoker and put all of his smelly clothes in there.
There was never anyone the front desk. I had to wait a couple minutes and then obnoxiously yell "HELLO" for someone to come out of the back. They took my towels out of my room and found out they never replaced them AFTER I took a shower. It took them about 15 minutes for them to deliver clean towels. When they assigned my room card, I had to come back multiple times to the front desk since it wouldn't work at my door, which was really frustrating.
The room staff and free breakfest The bed matress sucked
Have stayed with them before and will return in the future. Thanks!
The pet friendly room was clean and comfortable. The staff was friendly. My room faced I 75. The noise was awful. I got little sleep. Although the review states this is a "pet friendly" motel, they actually have a limited number of pet rooms. This should be noted in the hotel description and reservations made accordingly.
Drove down from Chicago, almost made it to our destination in Tampa but decided to find a mid-range priced hotel to stay. Found Sleep Inn and could not have been more satisfied with the stay. Check in took about a minute and we were upstairs in our room. The parking lot was well lit as we had our locked bicycles on the back and the room was spacious and comfy. Bathroom was clean and shower had good water pressure. Free breakfast was also a huge plus. There was nothing not to like. We enjoyed our overnight stay and would look to stay again on our next drive to Florida.
The lighting was terrible in the room but the bed and pillows were great. The room overlooked the parking lot and was a bit noisy. The breakfast was ok. It was a little pricy considering.
Walkin shower was nice.
Fácil de entrada/salida, galletas y café en el lobby todo el tiempo, bañera de hidromasaje y piscina, wifi gratuito en la habitación Desperté con un montón de picaduras en las piernas. Las sábanas estaban viejas y tenían agujeros y manchas. El servicio de limpieza era variable. Toallas y sábanas limpias un dia, la habitación se veía limpia. Otro día hicieron las camas pero no cambiaron las sábanas. Viejo y descuidado, la pintura de las paredes descascarillada, óxido en lavabo y la bañera. Olor a humedad y olor en general. Sin duda se puede decir que este es lugar viejo más que un hotel que ha intentado renovar su imagen. Necesita una reforma de las instalaciones, y un fumigador
Desayuno gratuito. La habitación estaba limpia. El personal era muy educado.
La ubicación era justo a la salida de la autopista interestatal, el hotel estaba limpio, la habitación era agradable. Las almohadas eran incómodas, y el desayuno podría haber sido mejor, 100 dólares. Hubo cargos imprevistos en la tarjeta de crédito que duraron demasiado tiempo.
Fue caro. Tenemos niños y no nos avisaron de que la piscina estaría cerrada, así qeu los niños se disgustaron mucho. El teléfono no funcionaba, y dicen que el desayuno está incluido, pero sólo algunas cosas están incluidas y eran terribles.
Ubicación La habitación estaba sucia, vieja. No nos sentimos seguros. Personas por el el aparcamiento tarde por la noche. Sin conexión en la televisión.
Rapidez en el ingreso y la salida. Habitaciones sobrias y confortables. La señal para internet fue deficiente.
Habitación cómoda y limpia El lugar era más grande de lo que me esperaba, 3-4 edificios de 3 pisos.
Nada Nunca me volvería a alojar allí de nuevo.
el precio, la comodidad para disfrutarlo en familia y la ubicación. La pileta tambien estuvo muy buena, y mis hijos la aprovecharon al máximo.
The breakfast was delicious. The room was clean and quiet. The bed was comfortable and the staff was supper nice.
Breakfasts and evening wine & cheese features were great. Clean accommodations, very nice, friendly, helpful staff. Nice location, quiet, even on holiday! lovely atmosphere and decor. Not or handicapped where we were. Stairs-No elevator, but had ramps. Beds are sometimes high to access and in corners which may be difficult to maneuver. Furniture nice but not comfy. Local Restaurant closed New Years, so you could walk or order out.
Decent location in Gainesville. Nice outdoors area. Big porch which we used to have pizza with our friends. Staff seemed aloof. The room was on the third floor...38 steps up. The sunken tub required some gymnastics to enter. Our room had a separate bathroom across the hall.
My husband and I recently attended a wedding and stayed at the Sweetwater Branch Inn. We stayed in the Camelot room, which was the most economical, and were absolutely delighted with our experience. The room was a decent size and had a private bathroom, but more importantly, it had a quality atmosphere. You can wonder throughout the old house, which oozes Southern hospitality and charm, with its victorian vibe. In the morning we awoke to a spectacular breakfast which we ate on the veranda. Such a nice stay! And much better than any hotel in the vicinity! (We stayed at a local hotel during our previous trip to G-ville and had to switch rooms because of the rancid mold smell)
Room size comfortlv of b bed cleanliness Noinifridge or mocrowave was mpt told about breakfasy
They modernized an old property and asked full market rates Separate knobs for hot and cold water for shower make it near impossible to regulate and taking a shower was tortuous not enjoyable. Friendly staff and the beds were good
Many small children running around and in the pool. The staff was yelling profanities at eachother and the walls were extremely thin, you hear everything!
Overall our stay was very pleasant, room was clean and presentable, Staff was excellent! Don't let the older style of the building deceive you, I would stay for business or pleasure in the future for sure! Also, very close and convenient to restaurants. The only downside is the area closest to hotel is run down, but out of the control of the hotel I'm sure.
I was extremely pleased on both the cleanliness and location. You couldnt beat it for the price. I would have paid more. Everything was great
Look good Very clean & professional
Staff was friendly and efficient. Terribly misleading photo - this is a motel where you park directly in front of your room. VERY loud, hard to sleep when people and cars are constantly going by right outside your room. I would have never booked had I realized place was a motel as I'm a single woman traveling.
Everything was fine. This hotel is a good value. This hotel was totally fine for the money, but I believe it was rated as 3-stars when I booked it on Kayak. It is NOT a three-star hotel. It is a budget hotel.
The hotel lobby looked to be newly renovated and the breakfast in the morning was good. The location was good as there are alot of restaurants very close, Our bathroom was not clean upon arrival which set a bad tone for the rest of the stay, but the lady at the front desk did apologize and take a few bucks off the tab, which was good. The room looked cheap but for the money, it worked for a overnight stay.
I loved this hotel, the staff is so great, they go so far out of their way to make sure you are happy with you room and enjoying your stay with them. Hotel has been remodeled and looks great. The employees treated me like their long lost cousin from the guy that cleaned the lobby every day to the maid that cleaned my room to the security dude that was there everytime I left the building. I will be staying here everytime I go to Gainesville. Go Gators
Booked for business trip, was centrally located. However, front desk staff was not friendly at check in. The clerk acted like I was an annoyance to her. Room was visually displeasing. Stains on the ceiling, bathroom too small and I was afraid to walk on the floor without shoes. Left early, will never go back.
The only thing good about this hotel is its location to the University of Florida and its dedicated staff. Otherwise, for a few dollars more stay at the Marriott hotels. The Holiday Inn University has seen better days, and a few coats of paint, and new carpet will not solve its problems. The hotel needs updating, just because your guest have limited choices in hotels in Gainesville is no reason to try to charge inflated prices. The rooms at this hotel should be more in the range of $ a night or less. Yet, they want about $. The Marriott down the road can come in at $ and it has more amenities. The cafe next to the hotel also needs an upgrade, but the staff there is friendly, courteous and young. Probably college students on a part-time job. I did not eat at the restaurant, just had a drink there. Also, though I saw cleaning products on the custodian's cart, the bathroom in my room smelled of urine and it was nauseating. I tried to freshen it up with mouthwash since I didn't have cleane...
I have stayed here twice for school, but won't stay again. The rooms smell (My first the bed had a terrible odor). They renovated the rooms, but they are still dirty. The proximity to UF is great, but the neighborhood is suspect. I don't feel good about leaving my car there overnight.
I have not stayed at a Holiday Inn in ages, and have avoided this one on my frequent trips to Gainesville due to the '3' rating it had. When it was among the last few hotels with rooms available last week, I decided to give it a try and was very happy with my stay. Free cookie on check in, several welcoming notes on arrival to the room. I was on the 6th floor where it was very quiet. The room was sparkling clean and smelled that way. No perfumed or stale room deodorizer scents. The soaps and other sundries were of high quality, and the bathroom was spacious. The only drawbacks were the following: it took 2-3 minutes for the water coming from the shower to warm up, so lots of water was wasted waiting for it to do so. The air conditioning unit was one of the loudest I have encountered, and its age did not fit with the modern feel of the room. I ordered room service as the prices were not unreasonable. However, I pretty much paid for what I got, which I suspected when they told me it wou...
Holiday Inn University Center takes you back in time to the $* hotel chain in New York State...the rooms are glued together with five different size tiles in the bath room. Have you ever seen a 1 inch groutting around the sink and tubs. The air conditioning...wall mounted in the early 1950. thank God I didn't subject my family to a regular room...we were treated to a upper class executive room on the 5th floor. When asked about breakfast the front desk personnel stated go out the front door hang a left. If you go another few feet you could eat at the McDonalds next door. Save your money...sleep in their parking lot.
We visit the University Center many times on busy Florida Gator football & basketball weekends and have never been disappointed! The hotel has been around for a long time, but they do an excellent job with upgrades - and nothing beats the location or the staff! They are the best!
very nice reception, courteous an helpfull staff, very clean hotel an rooms. will stay there again when in town.
room was clean an comfy, close to everything, shuttle service was realy excelent front desk people were friendly and helpful ,food in resturant was good but limited security was seen walking around often. would stay there again.
April 4, 2007 - Gainesville, Florida: I just checked out of the Holiday Inn - University Center located just across the street from the University of Florida. I travel 5-days a week. This hotel was comfortable, clean; the staff was friendly and helpful. The hotel is just finishing up a major renovation. The room was NEW, fully renovated and very clean. The location was perfect, right across the street from the University of Florida. Great price! I will have to send my Travel Agent a gift for booking me here. I will be back for the Football games! Go Gators!
The Inn has undergone renovations the past year or so, but even more impressive than its improved decor is the courteousness and professionalism exhibited by the entire staff. Everyone is very helpful and always greets you with a smile. We have even received assistance from the more than helpful General Manager when we inquired about a specific type of room. He personally ensured we received exactly what we requested. The location and fantastic new in-house restaurant are two more reasons why this is undoubtedly the best hotel in Gainesville, FL.
Very friendly place. Would go there again
Excellent Service, Great Location, Clean and comfortable rooms The dining/bar area closed at 9 pm, the gym was small and smelled horrible
The 24/7 pantry in the lobby was great. And the staff was very attentive and friendly! Everything was great
staffs willingness to accommidate late arrivals and assist with additional needs. it was difficult to find by address. GPS doesn't register this hotel by name and street address takes you to an dark alley.
Wonderful all suite hotel near I-75 in Gainesville. Extremely good location from he school and next to a least a dozen restaurants and good shopping for college needs. Very clean, nice pool, gym, laundry and very large units including full kitchen with full refrigerators. Highly recommend, reasonable price, very clean and lovely staff.
Very comfortable rooms. Clean and staff was friendly. The breakfast had lots of items to choose from. We only stayed 1 night, but the kitchen was equipped nicely for a long stay. And the layout for the one bedroom was convenient traveling with a teen.
Too close to Interstate traffic noise, no complimentary breakfast
Loved the bistro, happy hour, and the included breakfast was amazing!! Great friendly staff!!
clean room. good beds not enough computer stations in lounge
It's always a great stay. I always seek out Courtyard when I travel.
I like the courteous staff especially the desk attendant at the desk in the evening, he exhibited great customer service and was very friendly. The bed was comfortable as well. The bathroom in side our room smelled like that a a gas station. It emitted an odor even after cleaned.
location value parking building access breakfast
The cleaning staffs, they are very nice!! There was a young lady whose argue with me soon as I get here, which made me very unhappy with her, but that's okay, and she work at the front desk, they told this hotel I would arrive late Wednesday, n the change me still for Tuesday, not fair, should be only time people stay, that's highway robbery!
Complimentary breakfast was poor in nature. No one tended when food was out. Food area was not clean and quite messy. Selection was poor at best. - fitness center was broken down. I was not informed of this when i checked in even though i inquired about the location of the fitness center. - Shower tub in room was dirty
The bed was excellent. The room was comfortable and conveniently laid out. The staff were very pleasant and responsive to requests. The breakfast was excellent. no
All staff from front desk to housekeeping were very customer service itiented. Reflectionary of great place to work. Could use sign to show where lobby was when pulling in
Location Manager wasn't nice
The room was great. It was very spacious and felt upscale even. The location isn't the best but it was ok.
They are dog friendly and have little gift bags for dogs. Having a kitchenette is really helpful. The couch is also set up to serve as a comfortable desk. I want one in my home!
Very new, nice and clean. Extremely comfortable and well-maintained. Best hotel I've visited this year. The staff was very kind and helpful. Requested a quite room and got an exceptional experience Everything was amazing!
Newer hotel. Room was in excellent condition and amenities were fabulous. Would definitely stay again. Many restaurants within a five minute radius. Mall nearby as well. We were in town to go to Shands/UF Health. We found the hotel somewhat inconvenient. However, due to the newness of the hotel, we were okay with getting up earlier to make the commute.
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This guest did not leave comments about this hotel.
The room was very spacious and clean. I liked that there was a full kitchen too. I liked everything about the hotel. If anything, I would have preferred two queen beds instead of the king size bed and sleeper sofa. As most, the sleeper sofa's mattress could of been more comfortable.
Staff was warm and friendly. No, it was fine.