Location was great, the view was awesome. Very friendlly employees, loved the Tiki bar on the sea wall. Cost was abit to much to pay. But overall it was a great experience for me and my husband.
This hotel was very clean and the staff was so friendly. We had a problem with our cable, and the maintenance man was extremely helpful and friendly. The hotel is so Close to the beach, and has a great pool. recommend this hotel!
The location is great proximity to the beach. There was a big, clean, beautiful pool with a swim up bar. They have happy hour so it's reasonably priced. The hotel has buffet breakfast for @ $12/person. The room was clean, with a balcony with views of the ocean & overlooking the pool. Every room here faces the ocean so there is no bad view. I will go back to this hotel!
On the beach and swim up pool bar I called the front desk to have someone come fix some issues in room and no one ever showed up to our room
Lo peor que he dormido.
El servicio era genial. El bar piscina Lina Colodas, de lejos, el mejor de la isla. Ubicación perfecta Lo único que deseaba era mejores horarios para la piscina. Después de la cena en la isla hubiera sido agradable volver al jacuzzi para tomar algunas bebidas.
The location is excellent for night life, restaurants and boutiques. It's very convenient if you're departing or arriving from a cruise. The historic aspect is impressive. We had an inner room facing the courtyard and the noise from the bar area earlier in the evening was a bit distracting. The jazz band was enjoyable, but we were tired and just unwinding from a long day. The low flow toilet was also a drawback.
Gorgeous hotel with scenic views. Friendly employees , especially the valet staff.
Each and every member of the staff was amazing. Friendly, courteous...made us feel right at home. Not a thing! Everything about it met or exceeded all of our expectations!
The concierge made our stay very special. She set the tone for our amazing experience. The restaurant was great too!!! No
Very nice clean hotel, the staff was very friendly and accomodating. We booked 2 rooms and one of the rooms was about half the size of the other for the same price as the larger room.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It has gated parking next to the hotel. The rooms were clean and it was well kept. The front desk staff were very friendly and helpful. There was no charge for parking. The rooms were smaller than normal.
The room was listed as 900 square feet and was definetely not.
I liked everything about this hotel. Otherwise, Just the little things described below. I didn't like the fact that my room did not have a the small fridge or microwave a usual hotel would have.
The mattress and pillows. One of the best nights sleep I have ever got at a hotel. The city view room was not as classy as I imagined for a hotel of that statue.
Easy check in and out. Pool & outdoor area good. Very comfortable bedding. Most staff including front desk and room valets very helpful and friendly. The only surprise was the car valets when we arrived were abrupt and on the verge of rude.
Location, and cleanliness!! Wonderful pool and hot tub too!! Coffee in the room not good
let just say what's not to like, this place was a blast No microwave was the only thing
Air went out the 1st night and didn't have hot water the next morning. Room issues and inflated prices
The room decor and comfort was nice. What followed was distressing...... My purse was stolent in front of the reception desk. I spoke out openly in the lobby stating, " My purse was stolen help!" No one came to help. I went to the reception desk and said the same thing, described the purse to the receptionist at the checkin desk, and she asked me what i wanted her to do. Shocked, I went to the bell desk and repeated that my purse had been stolen asking if they'd seen anything. The woman at that desk didn't get up or so much as ask me a question. A friend and I apprehended the thief who'd stolen my purse and was awaiting her car in vallet. Yes she was a hotel guest. Mr. Davilla from Security arrived, took her license plate and said he'd call the police. He was the only one who stepped in to help us. My children were scared watching this all unfold. Especially my little boy who tried to help me spot the person who took my purse as I didn't get any assistance from Hotel personal for several minutes. We were left to our own defenses.
Cleanliness atmosphere the hospitality
The room was immaculate, fresh and updated. The lobby, cafe and upstairs lounge were also comfortable and well furnished. The grounds were beautifully manicured. We were able to come and go to the convention center without having to go outside. The tour through the Rain Forest was intriguing. Thank you for the efficient shuttle service. I wish we could have stayed longer. The time it took to check-in was longer than average. The cafe waitress at breakfast was unacceptably slow to attend. Thankfully a bus boy stopped at our table to ask if we'd been helped, then went to get someone to get us menus. Our meals arrived barely warm. We had to ask for water during the meal also. The cafe service did not match the luxury of the rest of our stay.
We have stayed at All the finer Hotels on Galveston Island. Moody Gardens is by far the Nicest, cleanest and updated Hotel on the island. We were in town meeting with a Real Estate agent and decided to give Moody Gardens a try since we had never stayed there. We were Pleasantly Surprised. This Hotel was Spotless and the staff was more than friendly and seemed Happy to be there. We couldn't stay longer. This Hotel is Not on the beach so that might be a drawback for some. It does however have the waterpark which is the bomb for kids.
Clean, great staff, great location. Promised room on floors 4-6, but was assigned room on 1st floor. My wife and daughters traveling alone and did not feel safe on 1st floor right by back entrance near pool.
Waterfront rooms and pool. Plenty of activities for kids. No Continental breakfast
Great location, computers with printer available, nice pool, great club attached, friendly staff. The ice machine on our floor did not work. We had to take the elevator to another floor and trying to get an elevator took forever.
The internet problem was explained why it kept disconnecting Internet could only handle 2 devices at a time. Pool was cold. There was a cold front and they didn't turn on the heater.
The staff was friendly. Our room was clean and very comfortable. We have stayed at this hotel before when we took a cruise this is why we booked again. The hotel was full so we booked through a third party. When we arrived we were told because we booked third party we could only have a room on the first or second floor. we were a little upset that we would not have a view of the ocean but all in all our stay was very nice.
Double billing issue that I will now have to resolve will never use this website again .. Second time I've had an issue of this sort vCant believe you idiots can't figure a way ...he'll never mind y'all don't care
Staff was excellent. Location was excellent. Room was very nice and clean. Wind noise coming through window and door.
Clean, affordable, good service, I will stay there again. No comment
Access to beach. Cleaning staff monoplized the elevator. Guests had to climb stairs to 3rd. floor.
Mosquitos everywhere in the room every time you open the door they would come in!!!
Close to the beach The cleanliness of the restroom was very poor. It had urine smell when we walked in to the restroom. when we called housekeeping they did come in and clean it. But the smell still lingered.
Clean, comfortable and polite staff
Easy access to the cruise facilities at Galveston, TX. Room was clean and the bed was comfortable. Available choices for dining in the neighborhood are limited.
Front desk staff nice and room was odor free and clean.
There was nothing good about this hotel. This is not a beach view hotel. I had a better view of the cemetary. When I asked to change to a higher room I was told no. This hotel should be a 1 star. The rooms were very run down.
Balcony was great. Rooms were spacious and clean. Parking was limited close to hotel. Had to park in a parking lot that was shared with another hotel.
Convience to local attractions. First time there in Galveston . I love the area overall. The only thing I would say is parking was limited and had to squeeze around other cars in the tiny area. Room was very small for the price. We had to share swimming pool facilities with other hotel next door and not enough towels in the bath room
Value and ocean view. The staff was very nice. Nothing was wrong
Very clean hotel in a convenient location...the staff was extremely nice and the breakfast was excellent. It's an older building but well kept and quite popular.
This hotel is currently under renovations and we found the hallways a mess. That would haven't been manageable, but the room we stayed in had old mattresses covered in mold and what looked like evidence of bed bugs. Needless to say we didn't stay. The pool is also under construction. I hope for the hotel's sake it's finished quick and they iron out all the problems. Could be a nice hotel someday.
It was a very comfortable setting. Love the bathroom. Even though the view was not the best the patio was very nice size. The price for 1 night was a little ridiculous. I would stay here again but at a cheaper rate than what I paid.
Very friendly and clean
Nos encantó todo, el personal, las habitaciones, que estaban muy limpias y cómodas. Fuimos por nuestro 23 aniversario y recordaron lo que mencioné cuando llamé para confirmar nuestra estancia. Nos pasaron a una habitación sin coste extra, fueron muy serviciales en todo.
Qué experiencia tan maravillosa, generalmente en la playa, pero esta vez nos quedamos cerca del puerto. Disfrutamos todos los restaurantes mexicanos, junto con las compras en la tarde en el histórico Strand. Sin duda será una parada tradicional.
Location Room had so much moisture in the air it was hard to breath. The cleaning ladies stood outside my door at 8am talking/gossiping so loud it woke us up, due to the very thin walls. The TV only has 10 channels, no microwave, no fridge.
Location was great, right across from the Gulf, balcony with a water view in every room. Attached to a mediocre breakfast spot that does room service on request. Pool area facing Gulf / Seawall Blvd with a delightfully tacky tile fountain pouring into the heavily chlorinated pool. Cute in the way that old 60's and 70's motor hotels can be provided you don't expect the Four Seasons for your $80/night. You get what you pay for. I was happy. Staff was not especially polite or accommodating. Room A/C was set to arctic upon arrival. Cleaning staff had my dates incorrect and woke me up as if I was being raided by the police, then acted as if I were the one that had made a mistake. Entire operation a bit dilapidated. Basic customer service absent, but I arrived late - perhaps the day shift is more personable.
Loved the pool and location! And the cookies! The room didn't have a fridge and air conditioner didn't get as cold as I would have preferred.
Our TV didn't work correctly. We put on Pandora and talked for hours. We've been married for 22 yrs and this was an amazing stay Mardi gras parade was right in front and able to view from balcony.
I loved the comfort of the bed and pillows very plush The hallways and elevators were very warm an stuffy
The beds were the best we have stayed in in any hotel ever. The timing with all the events going on in Galveston. It took 1 hours 30 minutes to get back to the hotel with the parade going on after dinner.
Close proximity to beach, right on Galveston seawall big rooms Lots of noise at front desk spilling over from open bar
Annex facility in much better upkeep. Enjoyed the use of the Exercise Facility. We were generally pleased with the room comfort and cleaner than the remainder of the facility. The overall facility was unimpressive at first impression. Aesthetics were poor. The hallway carpet, at best, can be described as deplorable. Numerous stains resulted in questions of cleanliness and sanity. In addition, the hallway temperature was constantly hot. Suspect this was a requirement to save on utility bills. Won't be visiting again.
Location It was all good.
Pool right across the street from beach Smell in restroom
Clean hotel, good location and friendly staff Only two junior suits with ocean view and terrace. Reservations were not honored the first night stay but were transferred to the junior suit with ocean view and terrace next day
We liked that the hotel was within walking distance of the pier, the beach and a few restaurants. The staff was mostly friendly and helpful. We had an incident in the middle of the night where someone tried to use a key to get in our room (by mistake) the deadbolt did not work and they got the door open as far as the safety latch. Then, we get a call from the lobby where the woman preceded to tell is that WE were in the wrong room even though we had been there all night. I usually don't complain but having someone come in your room in the middle of the night is unnerving and then on top of that being blamed for said incident is really too much.
The bed was one of the best we have slept in and the pillows were great.
I stayed in I guess it was a bachelor's suite, king bed with the side side view.... It was simply relaxing..
Location was great, staff was friendly. the a/c in the hallways was not working, the small pool was overcrowded, hot and dirty. There were only 2 towels and NO toilet paper left available for us. The A/C unit in the room had food stuffed in the vent.
location The view of a red wall 2 feet away from the only window in the room.