What a friendly and service oriented team! Made us feel very welcome and well taken care of.
The staff was AMAZING there! we loved out stay. The hotel is a bit dated but it was a great value for the deal we got.
Loved the location, room cleaness, staff was very friendly and bed was confortable. Breakfast buffet was a bit over priced.
The hotel has an amazing staff. The two restaurants are very good and offer really good food unlike most hotel restaurants. We had the one bedroom suite and it was very clean. The hotel has its own shuttle bus going to and from Disney check out is at 1200 am. I paid $170 per night and it was far better than the Fairfield inn by Marriott which is located right across the main entrance to Disney Land. There is a Starbucks inside the hotel!! The prices in the little store of the hotel are somewhat ridiculous but it is a great hotel. Parking is rediculous with $27 per night. One Bus is not enough during peak hours to get guests to park.
This is our 4th stay in Hyatt regency orange county this represent how we are loyal to this hotel we just feel like home
Easy access via shuttle which is convenient. The shuttle/parking should be free for guests... I wouls have given an extra star for the extra value.
The staff was extremely nice and helpful!
The hotel lobby was beautiful and the employees were very nice. We had 3 different groups of family coming in and the person who checked us in gave us top notch service and was able to let us check-into our rooms early. He even let us have free shuttle tickets for everyone for Disneyland. I definitely will be back. With a group of 12 of us it was much easier to have the breakfast buffet at the restaurant in the lobby. it turned out great!
I have had a big problem staying there due to the feather pillows. The air system is very dusty with a poor filter. The pillows are full of dust. I had a bad allergic reaction to the dust. The service was very good.
Everything was very good overall and with a few minor issues (mostly personal things) they did a very good job with everything. Room was clean, as well as the bathroom. View was super nice and clear from the 16th floor, south tower. Staff in hotel was courteous and fast. Soap in bathroom was used. TV was pure static. No complimentary breakfast. Valet was sort of rude.
Staff was very courteous and friendly. Excellent customer service. The location was great. Loved taking the shuttle to Disneyland from the hotel. Hotel is well kept. Loved the lobby - spacious. The Starbucks, gift shop and deli. Even thought we felt self parking was expenses we appreciated that the parking was adjacent to the hotel. Overall we had a wonderful time at the Hyatt Regency Orange County and we look forward to staying there again. The mattress' were not comfortable. The pillows looked worn, pretty flat. Housekeeping didn't leave us enough towels on two days. We got confused when we drove up to the hotel and staff (not sure if they were all Valet staff) came to our car and immediately asked us if self park or valet. and began to pull our bags out of the card. We had no idea what we were going to do without checking in first. That was a bit overwhelming. We felt self parking was too expenses.
It was clean, convenient for our conference, room was comfortable, staff and service was above expectations. Hotel food/restaurant/bar was good. Also close to other restaurants.
Bien ubicado en Anaheim, cerca de Disneylandia. Cómodo con muy buenos cuartos, fitness center y restaurante.
Las instalaciones tenían un aspecto agradable Las sábanas y las almohadas olían sudor, muy malo, no estaban limpias ni perfumadas
It was roomy, clean and comfortable. Couldn't ask for much more. Staff was friendly too. Convienent to Disneyland My room had minor maintenance issues, charged for parking and no free breakfast.
Aire acondicionado ruidoso y no me dejÃ³ dormir
Starbucks in Lobby, great choices of restaurants basically in the parking lot.
Room size was spacious. Good restaurants on same corner. Charge for parking and shuttle to Disneyland was excessive. Parking $15 per night. Disney shuttle $6 per adult, $3 per child per day. Instead of using shuttle we took an uber each way which was about $6.
The rooms were beyond what I expected The vending machines were not equipped with any beverage we had to travel to every floor before finding one that only gave us one drink before running out itself.
This guest did not leave comments about this hotel.
Location as far as food/shopping options. Staff was great. Having the Starbucks in the hotel. Cleanliness Mile and half walk to Disneyland. Having to pay for shuttle, 6 dollars per person per day
View Parking at night is horrible had to park very far from door and very dark.
Size of hotel room - spacious. N/a
Staff was great standard room is a suite. Free papers in the lobby Starbucks in lobby. First room has broken sofa bed we moved fast and with no hassle. No safe in rooms
My husband ran in the Star Wars half marathon and the hotel was in a great location to see runners pass hotel twice. Located directly across from Target and ample restaurant choices. We liked the separate bedroom from the front room. We used the pull out sofa bed and it was a back breaker! The day shuttle pass was over-priced @ $6/adult, $3/kids. Will look in to uber/lyft next time.
The room was very nice and clean. One thing was that the fire alarm in the room was broken.
La ubicación era buena Todo lo demás era malísimo.
Excelente sistema de salida rápida También en el sistema un poco lento
Muy bien localizado; de muy buen precio; instalaciones comodas y de buen gusto. Ninguna
El aire acondicionado no funcionaba en la primera habitación. Tamaño demasiado pequeño comparado con el resto de habitaciones (teníamos una suite).
Las instalaciones y el ambiente eran excelentes. El personal era amable. La piscina estaba llena, así que una piscina extra sería agradable.
El vestíbulo principal está bien, artículos de baño de una gran calidad. Un trabajador del personal de recepción fue seco y grosero. Las habitaciones están anticuadas,necesitan un montón de retoques.
Las camas y el buffet de desayuno,muy variado y rico, en especial el carpaccio de salmon. Todo nos gustó.
El servicio de transporte a Disneyland era práctico, aunque me decepcionó que cobraran extra por aparcar en el hotel. Wc se desbordó en el medio de la noche en nuestra primera noche allí. El agua corría hacia el pasillo. El personal fue servicial y nos dieron una habitación nueva, pero no nos ofrecieron ninguna compensación adicional por el inconveniente.
Tenían un personal excelente y el edificio estaba muy limpio por dentro El precio del restaurante interior era demasiado caro para una familia
A poca distancia de Disneyland, pero transporte gratuito ofrecido. Majestuoso jardín y estanque. Una piscina y spa. Nos encantó nuestra habitación. El único problema que tuvimos fue el segundo día cuando el aire de nuestra habitación dejó de funcionar. Pero ya que nos íbamos ese día, no nos quejamos. Aguantamos con la habitación más cargada.
El personal era muy amable y servicial. La descripción y los detalles sobre las instalaciones eran inexactos. La habitación estaba deteriorada y necesita una renovación. Nunca me alojaría aquí de nuevo.
¡Me encantó! Muy limpio, el personal era amable y cerca de Disneyland.
Las habitaciones son espaciosas, limpias y cómodas. Es increíble tener un transporte gratuito que te lleva y te recoge a Disneyland ¡y está a sólo unos minutos! Que el desayuno estaba incluido en nuestra estancia y era un poco caro para una familia de 4.
Cerca de Disneyland Habitación huele
La habitación era cómoda, traslados cada 30 min La moqueta del pasillo estaba en una condición terrible, muy sucia
Todo este hotel es hermoso y economico
La piscina era increíble y las camas eran muy cómodas. La habitación de juegos era un extra bueno. Manchas por toda la habitación, pero no se notaban mucho. No había muchos canales de televisión donde elegir.
La alfombra en la torre garden está sucio.
Room was clean and just as advertised. Front desk Staff was helpful and went above and beyond to send balloons and cookies to our room for my son's birthday. Breakfast was outstanding each morning and the breakfast staff was amazing. The workers never stopped moving- cleaning, replenishing, and even handing out stickers and activity sheets to the kids! Location was great- quick shuttle ride (additional ticket required) right up to the gates of Disneyland.
The 2 room suite is wonderful with a full kitchen. The floor in the breakfast area was sticky both mornings we were there. Spills should be cleaned quickly to avoid this.
Buen personal y habitaciones bonitas. El ingeniero que reemplazó el aire acondicoonado hizo un trabajo estupendo y nos salvó de un fin de semana caluroso. El aire acondicionado se rompió y tuvo que ser reemplazado a las 10 de la noche. El aparcamiento es caro.
En comparación con otros hoteles Marriotts, este es solo aceptable.
Personal maravilloso, habitación bonita, piscina preciosa y vestíbulo y zonas comunes estupendos. Starbucks debe estar abierto más tarde y el horario de la piscina debe ampliarse.
Habitación bien equipada con muebles modernos y camas excepcionalmente cómodas. Habitación limpia, bien ventilada y en general fabuloso. Hotel muy bonito y un servicio excelente. Nada, todo fue maravilloso
I like the location of the hotel. it was convenient40 z traveling around easy traveling around the area. In addition, it was near a strip mall and a wide variety of restaurants. I was under the impression that it was a non smoking hotel. I woke up two days in a row with my newborn's hair smelling with the stench of smoke from the comforter. The staff were not friendly. they constantly asked my two ethnic teenagers for their room key each time they entered the hotel. And once they took the key from my son when he was trying to use the vending machine to verify my name on the reservation before returning it back to him. lastly when I was attempting to get the continental breakfast, I learned that you had to pay for the breakfast. For some reason my son and i were picked out randomly amongst an entire crowd of people to be asked for a buffet a ticket.I inform them that I thought it was included being the fact that a majority of hotels I have stayed in have always included continental breakfast. Instead of her explaining to me nicely and in a professional tone, the staff member it loudly and rudely told me" you don't have any money you have to pay to eat here" I was so embarrassed that I just put the food down and walked away. of course I have money to pay for the breakfast if I have money for the hotel duh! She could have kindly informed me that it was not included with the traditional hotels day and that a buffet voucher can be purchased at the front desk or bill to my room. I just found it strange that she picked us out of the entire crowd to ask us.i did not appreciate her loud talking me. I also did not appreciate the other staff members standing around me and my son as if we were going to cause a commotion.amongst a few other things that take too much time to mention, I just decided to come upstairs and pack my bags and leave. I decided to stay at another hotel for the rest of our trip. such a disappointment
Good location, clean rooms, pleasant staff. Parking fee, housekeeping was still cleaning rooms at 5:00 p.m.
Breakfast crew. Excellent. Having to pay for daily parking when the Hampton Inn next door had free parking!!!!!
I was disappointed that there is no "complimentary breakfast". For the price, you would expect not to have to pay that much for a breakfast. This would prevent me from staying at this hotel again. I would choose one with complimentary breakfast.
Room was bigger and better equipped than we expected. The convenience of the shuttlebus and availability of early breakfast made it the ideal location for visiting Disney.
Pretty aged facility...
Great hot breakfast as well as evening reception meal. It was close 5min drive to Disneyland Resort parking. Paying extra for hotel parking, $12/night.
I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.
I didn't like much. My experience was horrible here. We were lied to by the staff. Due to their lies, we ended up stranded at the event we were attending. We booked this hotel specifically for the free shuttle, and even made sure of times and venue location that it would all work out. Well, it didn't and the customer service desk did NOTHING to resolve. What an awful experience! I will never stay there again!
Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.
The room was very large and very comfortable. The facilities were very clean and aesthetically pleasing, although I was unable to spend much time there due to a business conference I was attending. I read good things about the restaurant, however, was unable to check it out for the same reasons. I was given the opportunity to check-in before noon and to request additional towels, both of which I selected. However, upon arrival I was told that I was unable to check-in early AND that, even if possible, it would cost an additional $40. Furthermore, I did not receive additional towels. So, my question became, why even offer these things if you're not going to provide them upon request.
liked the restaurant in the courtyard There were large bugs in our bathroom -- unacceptable
The kids had tons to do. Water park is super fun, as are many other activities. The food was uniformly good-- not great-- but better than expected. The staff is really friendly and very well trained. All in all, we were quite impressed. The buffet is overpriced and totally mediocre. The furnishings in the rooms couldn't be more basic. I get that the theme is "woodsy", but all the wood makes the place look like it was decorated in the early 90s.
La habitación era muy cómoda, la zona de spa de la piscina era muy agradable, con patio iluminado. Los niños disfrutaron de la piscina climatizada. Nos encantó el patio al aire libre y cóctel de mandarina. Los niños tenían que caminar a través de la principal zona dormitorio para usar el baño en suite. No hay acceso desde la pequeña habitación para niños.
Todo era genial, habitaciones limpias, un personal estupendo, el precio era perfecto, incluso la comida era buena Por desgracia había una pareja fumando en las escaleras y el olor entraba a la habitación. No me importa si fuman, pero creo que no debería hacerse allí alrededor de niños pequeños...
Cuando encontramos grandes ofertas, nos encanta alojarnos en Annabelle. Es muy limpio y cómodo. También es muy conveniente porque está justo al otro lado de la calle de California Adventures. He comido dos veces en Tangerine y nuestra comida ha sido mediocre. Mi marido pidió el bistec que era muy seco, pero, aparte de eso, nos encanta Annabella.
Muy práctico para ir a Disneyland. Un hotel limpio, cómodo, nos sentimos seguros allí. El sistema de refrigeración/calefacción solo puedes hacer aire acondicionado o calefacción. Yo tenía frío y tuvimos que coger un calentador para calentar la habitación.
Todo muy bien pero me hicieron un cobro doble y todavia no me responden ni un correo....asi que no tengo nada mas que agregar pues es fecha repito no me responden mis correos.....me cobraron doble!!!
La comodidad de la cercania a Disney y el servicio de las perosnas que trabajan en el. Todo estuvo perfecto, bueno que hubiera servio al cuarto las 24 horas ya que Disney cierra a las 12
El personal es amable. Habitación muy grande. Muy limpio. Todo daba la sensación de nuevo. Los jardines eran impresionantes incluye piscina y spa. Un gimnasio muy bonito. Es fácil caminar a varios buenos restaurantes. Cuando esté en Anaheim me alojaré aquí. La habitación olía un poco a moho cuando entré. Probablemente porque el día anterior hacía viento y una gran tormenta. No está mal a cuenta. El aparcamiento puede ser una pesadilla. El aparcamiento estaba lleno pero tuve suerte, cuando llegué había alguien cerca de la parte frontal del hotel.
Ubicación, precio, servicios. Las camas eran muy ruidosas, las almohadas eran incómodas
Mi familia y yo nos lo pasamos de maravilla, reservamos (1) añadimos una noche. Los (2) días/noches que nos alojamos en el Sheraton Park fueron geniales, el personal del hotel era muy amable y las habitaciones estaban muy bien, suficiente aparcamiento y las habitaciones daban a Disneyland. Pudimos ver los fuegos artificiales desde nuestro balcón. Disneyland a poca distancia andando del hotel. Sin duda lo recomiendo y volveremos.
Me gusto mucho la habitacion y la privacidad.
el servicio fui muy bien atendida me gusto
El personal muy atento. En el hotel anterior de Las Vegas me olvidè una cartera. Ante tal inconveniente se pusieron todos a mi disposiciòn para tratar de solucionar el problema, ajeno a ellos. Hicieron muchas llamadas y ni me las cobraron. Muy atentos y càlidos en su trato.Siempre dispuestos a que disfrutes tu estancia alli.Muy corta distancia a Disneyland. no
La ubicación era fantástica. La ducha podría usar algunas mejoras.
Gran servicio y el personal era muy amable y agradable.
Es un hotel muy limpio y los desayunos estuvieron muy ricos, ademas está caminando a Disneyland Un día que limpiaron la sotea, cayó toda la basura y polvo en los carros y los ensuciaron mucho.
Comfort No room service Weird shower stall that is made so its hard to reach handles
Good hotel, excellent location. Clean and comfortable. The music in the lobby is a bit loud.
We loved our room with a view. Even though the hotel was busy with dance competition and softball teams, our room was quiet and service was great. We will definitely be back soon!
Loved the market place and the Dj at the bar in the evenings!
Pool was great! Lots of space and fun games around the pool. Rooms were nice, good breakfast and fun bar/lounge
Impressive, grand entry, airily quick check-in, comfortable beds, clean shower Music at the bar was so loud you couldn't hold a conversation. In addition the check-in attendant never told me details, such check-out time or that a continental breakfast was included ( I had to ask the next morning). They seemed rushed and ready for the next customer. Another issue was non-smoking on a designated non-smoking floor. I smelled smoke as I slept and saw butts on the carpet in the hallway. Lastly, breakfast was limited to toast, cold cereal, yogurt, and hard-boiled eggs.
I stayed a long weekend here with my friend and the lovely people at hotel Irvine really made us feel like welcome guests! From the complimentary bikes, to the Friday night movie on the lawn, to the friendly and delightful staff, every minute here was relaxing and stress-free. My friend has severe food allergies which the staff graciously and professionally worked arround for her. It really meant a lot to be able to enjoy my mini-vacation knowing that everything we needed was being taken care of. Thank you so much!
I had a problem with another room being extremely loud and disruptive,, the front desk and security took care of the situation, quickly. Also, the GM comped my valet charges...still not what I expected from a hotel like this.
The hotel is centrally located and six minutes from the airport, making it a great choice if you've an early morning departure or late night arrival. Our room was very quiet. The Marketplace was great for snacks and provided a good selection of tasty foods. The staff was friendly and the bed comfortable. The parking fee of $22-24 per night seems excessive for a suburb like Irvine which is pretty much made of concrete, shopping malls and parking lots. The sink drain didn't work properly, one of my pet peeves in a hotel in any price category and unexpected in this type of hotel.
The grounds, the staff was friendly and helpful, bed was comfy, pool area and 24 hour marketplace were very nice. Paying for parking, odd odor on the different floors, no cold water, half-closed shower door.
I liked the pool, room size, little market downstairs with reasonable prices, location to where I was going and the feel of the hotel. There is a mini refrigerator that you can fill up. I like the concept, instead of an overpriced minibar. The front desk was confused as to when breakfast ended. (We were told 8am which is ridiculous, but it was actually 9:30.) we missed a few days due to thinking we missed it. The carpet and little features could be updated, but for the most part it was clean. We would stay again.
TOO LARGE THROUGHT IT WAS A BOUTIQU
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Que esta bien ubicado en cuanto a que el transporte es super conveniente a los parques de Disney, y si estas con bajo presupuesto este es una buena opcion para alojarte...... la infraestructura me parese que es un motel mas que un hotel se ve viejo y nada mantenido, es decir para la cantidad de turistas que este hotel mantiene deberia mejorar y remodelar
Desayuno Precio Ubicación
La habitación estaba limpia Ducha y lavabo zona un plus El desayuno incluido era impresionante.
La cama era cómoda Tuve que pagar $10 al día por aparcar y no tienen suficientes plazas de aparcamiento. El aire acondicionado no refrescaba la habitación. El desayuno gratuito estaba lleno, el lugar estaba sucio y la comida era horrible. Fue lamentable pedir ayuda sobre indicaciones.
Las habitaciones, cercanía con Disney, la atención del personal El desayuno no tiene variedad ni sabor
Personal amable. Buena relación calidad-precio. La habitación era bonita. Mejora desayuno necesita. Se acabaron las horquillas y zumo de naranja. Un largo paseo a Downtown Disney.
Excelente ubicación, a corta distancia a pie de Disneyland y Caif Adventure. Un gran desayuno, habitación limpia y cómoda
El desayuno era fantástico. ¿Pagar por el aparcamiento? Ya prepagada para la habitación, ¿ahora tengo que pagar por mi único coche para usar su aparcamiento? Debería ser para los clientes y debe estar incluido en el precio de la habitación. La sala de estar separada en la "suite" es una broma. Es una mesa en la misma habitación que las camas. No está separado.
La habitación estaba limpia. La cama era cómoda. Edificio muy ruidoso. Tuvimos que dormir con el aire acondicionado encendido para poder dormir.