The 2 room suite is wonderful with a full kitchen. The floor in the breakfast area was sticky both mornings we were there. Spills should be cleaned quickly to avoid this.
Room was clean and just as advertised. Front desk Staff was helpful and went above and beyond to send balloons and cookies to our room for my son's birthday. Breakfast was outstanding each morning and the breakfast staff was amazing. The workers never stopped moving- cleaning, replenishing, and even handing out stickers and activity sheets to the kids! Location was great- quick shuttle ride (additional ticket required) right up to the gates of Disneyland.
Las instalaciones y el ambiente eran excelentes. El personal era amable. La piscina estaba llena, así que una piscina extra sería agradable.
El vestíbulo principal está bien, artículos de baño de una gran calidad. Un trabajador del personal de recepción fue seco y grosero. Las habitaciones están anticuadas,necesitan un montón de retoques.
Excelente sistema de salida rápida También en el sistema un poco lento
Las camas y el buffet de desayuno,muy variado y rico, en especial el carpaccio de salmon. Todo nos gustó.
Nos encantó la piscina climatizada y el parque acuático. También nos encantó que tienen un patio de comidas
El aire acondicionado no funcionaba en la primera habitación. Tamaño demasiado pequeño comparado con el resto de habitaciones (teníamos una suite).
Un gran hotel para alojarse visitar Disneyland. Nada.
La ubicación era buena Todo lo demás era malísimo.
Muy bien localizado; de muy buen precio; instalaciones comodas y de buen gusto. Ninguna
Tenían un personal excelente y el edificio estaba muy limpio por dentro El precio del restaurante interior era demasiado caro para una familia
Transporte al parque, personal amable, habitación grande y bonita piscina Desagüe de la ducha un poco atascado, el mando de la televisión necesitaba pilas, restaurante caro
Muy cómodo, con un buen servicio, preciosa piscina de agua salada.
Cerca de Disneyland Habitación huele
La habitación era cómoda, traslados cada 30 min La moqueta del pasillo estaba en una condición terrible, muy sucia
Las camas eran muy cómodas. Los baños eran muy pequeñas
Las habitaciones son espaciosas, limpias y cómodas. Es increíble tener un transporte gratuito que te lleva y te recoge a Disneyland ¡y está a sólo unos minutos! Que el desayuno estaba incluido en nuestra estancia y era un poco caro para una familia de 4.
¡Me encantó! Muy limpio, el personal era amable y cerca de Disneyland.
El personal era muy amable y servicial. La descripción y los detalles sobre las instalaciones eran inexactos. La habitación estaba deteriorada y necesita una renovación. Nunca me alojaría aquí de nuevo.
El servicio de transporte a Disneyland era práctico, aunque me decepcionó que cobraran extra por aparcar en el hotel. Wc se desbordó en el medio de la noche en nuestra primera noche allí. El agua corría hacia el pasillo. El personal fue servicial y nos dieron una habitación nueva, pero no nos ofrecieron ninguna compensación adicional por el inconveniente.
La alfombra en la torre garden está sucio.
En comparación con otros hoteles Marriotts, este es solo aceptable.
Personal maravilloso, habitación bonita, piscina preciosa y vestíbulo y zonas comunes estupendos. Starbucks debe estar abierto más tarde y el horario de la piscina debe ampliarse.
Buen personal y habitaciones bonitas. El ingeniero que reemplazó el aire acondicoonado hizo un trabajo estupendo y nos salvó de un fin de semana caluroso. El aire acondicionado se rompió y tuvo que ser reemplazado a las 10 de la noche. El aparcamiento es caro.
Comida sin gluten
Habitación bien equipada con muebles modernos y camas excepcionalmente cómodas. Habitación limpia, bien ventilada y en general fabuloso. Hotel muy bonito y un servicio excelente. Nada, todo fue maravilloso
I like the location of the hotel. it was convenient40 z traveling around easy traveling around the area. In addition, it was near a strip mall and a wide variety of restaurants. I was under the impression that it was a non smoking hotel. I woke up two days in a row with my newborn's hair smelling with the stench of smoke from the comforter. The staff were not friendly. they constantly asked my two ethnic teenagers for their room key each time they entered the hotel. And once they took the key from my son when he was trying to use the vending machine to verify my name on the reservation before returning it back to him. lastly when I was attempting to get the continental breakfast, I learned that you had to pay for the breakfast. For some reason my son and i were picked out randomly amongst an entire crowd of people to be asked for a buffet a ticket.I inform them that I thought it was included being the fact that a majority of hotels I have stayed in have always included continental breakfast. Instead of her explaining to me nicely and in a professional tone, the staff member it loudly and rudely told me" you don't have any money you have to pay to eat here" I was so embarrassed that I just put the food down and walked away. of course I have money to pay for the breakfast if I have money for the hotel duh! She could have kindly informed me that it was not included with the traditional hotels day and that a buffet voucher can be purchased at the front desk or bill to my room. I just found it strange that she picked us out of the entire crowd to ask us.i did not appreciate her loud talking me. I also did not appreciate the other staff members standing around me and my son as if we were going to cause a commotion.amongst a few other things that take too much time to mention, I just decided to come upstairs and pack my bags and leave. I decided to stay at another hotel for the rest of our trip. such a disappointment
I was disappointed that there is no "complimentary breakfast". For the price, you would expect not to have to pay that much for a breakfast. This would prevent me from staying at this hotel again. I would choose one with complimentary breakfast.
Good location, clean rooms, pleasant staff. Parking fee, housekeeping was still cleaning rooms at 5:00 p.m.
Breakfast crew. Excellent. Having to pay for daily parking when the Hampton Inn next door had free parking!!!!!
Room was bigger and better equipped than we expected. The convenience of the shuttlebus and availability of early breakfast made it the ideal location for visiting Disney.
Pretty aged facility...
Great hot breakfast as well as evening reception meal. It was close 5min drive to Disneyland Resort parking. Paying extra for hotel parking, $12/night.
Las instalaciones tenían un aspecto agradable Las sábanas y las almohadas olían sudor, muy malo, no estaban limpias ni perfumadas
Bien ubicado en Anaheim, cerca de Disneylandia. Cómodo con muy buenos cuartos, fitness center y restaurante.
Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.
I was a beautiful place to stay, clean and the staff was great. I would surely go back and stay longer for pleasure this time!!!!!
I didn't like much. My experience was horrible here. We were lied to by the staff. Due to their lies, we ended up stranded at the event we were attending. We booked this hotel specifically for the free shuttle, and even made sure of times and venue location that it would all work out. Well, it didn't and the customer service desk did NOTHING to resolve. What an awful experience! I will never stay there again!
The room was very large and very comfortable. The facilities were very clean and aesthetically pleasing, although I was unable to spend much time there due to a business conference I was attending. I read good things about the restaurant, however, was unable to check it out for the same reasons. I was given the opportunity to check-in before noon and to request additional towels, both of which I selected. However, upon arrival I was told that I was unable to check-in early AND that, even if possible, it would cost an additional $40. Furthermore, I did not receive additional towels. So, my question became, why even offer these things if you're not going to provide them upon request.
liked the restaurant in the courtyard There were large bugs in our bathroom -- unacceptable
I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.
Reliable excellent service and accommodations! We are always impressed with our experience at Ayres!
The staff are always friendly and helpful. The breakfast buffet is great. The beds are comfortable. The place is generally quite cozy, as well as clean. The USB outlets are a nice modern touch. Pretty much my only complaint is that the hotel is very close to the John Wayne Airport and you get woken up promptly at 7am by the first departing flights, which continue to make noise until around 11pm. Otherwise the hotel is nice and quiet.
Muy práctico para ir a Disneyland. Un hotel limpio, cómodo, nos sentimos seguros allí. El sistema de refrigeración/calefacción solo puedes hacer aire acondicionado o calefacción. Yo tenía frío y tuvimos que coger un calentador para calentar la habitación.
Ubicación. La calidad no se puede comprar con otros hoteles Sheraton
Ubicación, precio, servicios. Las camas eran muy ruidosas, las almohadas eran incómodas
Todo muy bien pero me hicieron un cobro doble y todavia no me responden ni un correo....asi que no tengo nada mas que agregar pues es fecha repito no me responden mis correos.....me cobraron doble!!!
El personal muy atento. En el hotel anterior de Las Vegas me olvidè una cartera. Ante tal inconveniente se pusieron todos a mi disposiciòn para tratar de solucionar el problema, ajeno a ellos. Hicieron muchas llamadas y ni me las cobraron. Muy atentos y càlidos en su trato.Siempre dispuestos a que disfrutes tu estancia alli.Muy corta distancia a Disneyland. no
Mi familia y yo nos lo pasamos de maravilla, reservamos (1) añadimos una noche. Los (2) días/noches que nos alojamos en el Sheraton Park fueron geniales, el personal del hotel era muy amable y las habitaciones estaban muy bien, suficiente aparcamiento y las habitaciones daban a Disneyland. Pudimos ver los fuegos artificiales desde nuestro balcón. Disneyland a poca distancia andando del hotel. Sin duda lo recomiendo y volveremos.
La ubicación era fantástica. La ducha podría usar algunas mejoras.
El personal es amable. Habitación muy grande. Muy limpio. Todo daba la sensación de nuevo. Los jardines eran impresionantes incluye piscina y spa. Un gimnasio muy bonito. Es fácil caminar a varios buenos restaurantes. Cuando esté en Anaheim me alojaré aquí. La habitación olía un poco a moho cuando entré. Probablemente porque el día anterior hacía viento y una gran tormenta. No está mal a cuenta. El aparcamiento puede ser una pesadilla. El aparcamiento estaba lleno pero tuve suerte, cuando llegué había alguien cerca de la parte frontal del hotel.
Me gusto mucho la habitacion y la privacidad.
Registro antes de hora Cobran 18 dólares por el aparcamiento.
Es un hotel muy limpio y los desayunos estuvieron muy ricos, ademas está caminando a Disneyland Un día que limpiaron la sotea, cayó toda la basura y polvo en los carros y los ensuciaron mucho.
Gran servicio y el personal era muy amable y agradable.
TOO LARGE THROUGHT IT WAS A BOUTIQU
Comfort No room service Weird shower stall that is made so its hard to reach handles
Good hotel, excellent location. Clean and comfortable. The music in the lobby is a bit loud.
Loved the market place and the Dj at the bar in the evenings!
I had a problem with another room being extremely loud and disruptive,, the front desk and security took care of the situation, quickly. Also, the GM comped my valet charges...still not what I expected from a hotel like this.
The hotel is centrally located and six minutes from the airport, making it a great choice if you've an early morning departure or late night arrival. Our room was very quiet. The Marketplace was great for snacks and provided a good selection of tasty foods. The staff was friendly and the bed comfortable. The parking fee of $22-24 per night seems excessive for a suburb like Irvine which is pretty much made of concrete, shopping malls and parking lots. The sink drain didn't work properly, one of my pet peeves in a hotel in any price category and unexpected in this type of hotel.
The grounds, the staff was friendly and helpful, bed was comfy, pool area and 24 hour marketplace were very nice. Paying for parking, odd odor on the different floors, no cold water, half-closed shower door.
Impressive, grand entry, airily quick check-in, comfortable beds, clean shower Music at the bar was so loud you couldn't hold a conversation. In addition the check-in attendant never told me details, such check-out time or that a continental breakfast was included ( I had to ask the next morning). They seemed rushed and ready for the next customer. Another issue was non-smoking on a designated non-smoking floor. I smelled smoke as I slept and saw butts on the carpet in the hallway. Lastly, breakfast was limited to toast, cold cereal, yogurt, and hard-boiled eggs.
I liked the pool, room size, little market downstairs with reasonable prices, location to where I was going and the feel of the hotel. There is a mini refrigerator that you can fill up. I like the concept, instead of an overpriced minibar. The front desk was confused as to when breakfast ended. (We were told 8am which is ridiculous, but it was actually 9:30.) we missed a few days due to thinking we missed it. The carpet and little features could be updated, but for the most part it was clean. We would stay again.
We loved our room with a view. Even though the hotel was busy with dance competition and softball teams, our room was quiet and service was great. We will definitely be back soon!
Pool was great! Lots of space and fun games around the pool. Rooms were nice, good breakfast and fun bar/lounge
I stayed a long weekend here with my friend and the lovely people at hotel Irvine really made us feel like welcome guests! From the complimentary bikes, to the Friday night movie on the lawn, to the friendly and delightful staff, every minute here was relaxing and stress-free. My friend has severe food allergies which the staff graciously and professionally worked arround for her. It really meant a lot to be able to enjoy my mini-vacation knowing that everything we needed was being taken care of. Thank you so much!
El desayuno era fantástico. ¿Pagar por el aparcamiento? Ya prepagada para la habitación, ¿ahora tengo que pagar por mi único coche para usar su aparcamiento? Debería ser para los clientes y debe estar incluido en el precio de la habitación. La sala de estar separada en la "suite" es una broma. Es una mesa en la misma habitación que las camas. No está separado.
La habitación estaba limpia. La cama era cómoda. Edificio muy ruidoso. Tuvimos que dormir con el aire acondicionado encendido para poder dormir.
La cama era muy cómoda y el personal era amable. En el desayuno, el zumo de naranja era muy aguado y no quedaban tenedores
Desayuno Precio Ubicación
La cama era cómoda Tuve que pagar $10 al día por aparcar y no tienen suficientes plazas de aparcamiento. El aire acondicionado no refrescaba la habitación. El desayuno gratuito estaba lleno, el lugar estaba sucio y la comida era horrible. Fue lamentable pedir ayuda sobre indicaciones.
Excelente ubicación, a corta distancia a pie de Disneyland y Caif Adventure. Un gran desayuno, habitación limpia y cómoda
Alimentos desayuno continental podría haber sido reemplazado antes. Me dieron vacío bastante rápidamente
Personal amable. Buena relación calidad-precio. La habitación era bonita. Mejora desayuno necesita. Se acabaron las horquillas y zumo de naranja. Un largo paseo a Downtown Disney.
Precio No es lo suficientemente limpia
Las habitaciones, cercanía con Disney, la atención del personal El desayuno no tiene variedad ni sabor
La habitación estaba limpia Ducha y lavabo zona un plus El desayuno incluido era impresionante.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.