nice, clean room. nice furnishings broken ice machine on our floor elevators were way too slow for us on the 25th floor wish the hotel had shuttles to nearby places like the coliseum
The room was very clean. The bed was comfortable and overall it is a very nice hotel. The manager failed to leave me the message that my fiancee was in the hospital. That was important information. Even though the hospital called several times to make sure that I will get the message.
Todo el personal era amable y se desvivió para hacer que nuestra estancia fuera estupenda. El personal de limpieza hizo un trabajo increíble.
La habitación era muy bonita y cómoda. Buen desayuno. Tiendas y restaurantes cerca. Nada
Personal amable. El jefe de cocina hizo todo lo posible para traer tortillas frescas.
I truly enjoyed my stay at this hotel. The staff was great! They fixed my issue very quickly. They were pleasant and helpful from the moment I got there until the second that I left. They had breakfast and a managers reception and the rooms were great! Truly made my stay great. Great value for the money. There was a little construction going on out front but it wasn't anything that was unbearable and the staff was so lovely that the construction didn't really bother me.
The staff was very accommodating. The first room we were assigned was next to a louder group, and the gentleman at the front desk gladly reassigned us a new room and made sure the new one was quiet.
I like the space and utilities of the room My sink was clogged for 3 days and they chartered my card an extra night.
My girlfriend and I stayed in a standard suite for one night on our way back from a road trip. The room was fully furnished complete with a refrigerator microwave and utensils and cups. Everything was very clean, WiFi was easy to connect to and the speed was adequate. Nice flatscreen TV with showtime. Staff was very friendly and helpful. There is no pool or hotub.
The price. The location. The staff. The breakfast. The bed. The bathroom (that mirror takes amazing selfies Only thing, a bigger reception area
I like the upgrades and the layout of the room. The staff was friendly as well. The bed was big but not as comfortable as my own at home. The walls are thin so I.could hear the couple next door arguing.
I liked the price. I have stayed there six other times but always paid more. I didn't like the breakfast offerings.
The Best Western Windsor suites is a great value for your money. We loved the continental breakfast that was provided each morning. The room was clean and spacious. The front desk staff was not very friendly or helpful. On our reservation, we reserved 2 double beds. No where did it say that this room type may not be available. When we arrived at the room, there was only one bed. When we returned to the front desk, the clerk was not helpful and told us that there was nothing that he could do. Our room was not guaranteed. No apologies. My friend and I were a bit agitated with this and more specifically the attitude of the clerk.
Pros: close to coliseum Cons: bed and pillows were so uncomfortable I couldn't sleep all night Walls are a bit thin and you can hear other people Air conditioner didn't work very well and it got stuffy
There was a used condom wrapper in my room. Poor housekeeping. Move me to another room there the sgeets were too small for the bed they kept coming off one corner very annoying.
Clean room, free USA Today newspaper, well lit parking lot. No bedbugs! Free breakfast was so-so.
Our room was nice and the staff was great. Only beef was the view from the window. The free breakfast was a plus. I would stay there again.
the TV and fridge computer access in lobby the large bed no microwave in room immature and noisy night staff computer too close to the bar and all the noise no paper copy or e-mail copy of my final bill the rainfall shower head was awkward and flooded part of bathroom
My new hubby and I really enjoyed staying here on our wedding night. We definitely enjoyed the hot tub. It was very relaxing after our eventful wedding day.
The staff was super friendly. The room had an extremely bad smell, it was their "cleaning supplies." The beds were not very comfortable and the pool was rather small.
Convenient location. Nice lobby area. Room needed help. Light attached to headboard broken and falling over electrical outlet on light fixture not working. Grease stains on carpet and on bathroom floor. Mentioned to person that checked me out and didn't say a word.
Cleanliness, the fast check-in, and the Starbucks located inside the hotel. N/a
Friendly staff. Easy access to main roads and breakfast. pillows... always the pillows... just too soft.
the rooms were great. Even in the midst of a remodel everything was neat and clean. I will definitely be back next time I come for business.
Friendly courteous informative excellent customer seevice from the moment we walked in. room was clean and well organized including the glass doors on the shower can't be fun every day!! and I NEVER saw a mess in hall or heard them when doing other rooms. I do not drink hot coffee, prefer tea in mornings. While tea was not available in my room your bar staff and night desk made some avIlable for me our first night and I truly appreciate thwm going out of the way to find me some.
The friendly staff