Gran ubicación, grandes vistas, limpio. Todo el personal fue muy agradable y servicial. Impresionado con las tareas de reciclaje y conservación en todo el hotel.
Casi nada me gusto La limpieza el hotel parece un hotel viejo necesita que el hagan ciertos arreglos porque dentro de los precios es un hotel de prestigio pero no lo es muy obsoleto
Pudimos entrar en nuestra habitación temprano, llamada de cortesía era muy considerado y el personal era muy amable, atento.
¡Las camas eran increíblemente cómodas! Y la vista era fantástica Pagamos para aparcar en el garaje y el aparcamiento estaba lleno, así que no pudimos aparcar.
Bienvenido del conserje El baño no estaba limpio.
La ubicación del hotel era genial, ya que vinimos a la ciudad para ver la iluminación del árbol de navidad y el desfile de barcos. La habitación estaba muy bien, el baño grande y con televisor de pantalla plana. Reservamos una habitación adaptada para discapacitados y nos pusieron en una habitación deluxe regular. El aire acondicionado congelaba a la 1:00 y el hombre de mantenimiento tuvo que llevar un ventilador a la habitación. Las sábanas de una de las camas tenían una enorme mancha de sangre seca. Pedí una silla para la ducha y tardaron 6 horas en llegar. El costo de los artículos en el minibar son una broma $4.50 por una lata de gaseosa.
El desayuno buffet era fantástico.
El único problema que tuvimos fue que la recepción no podía localizar una llave para que pudiésemos usar la mini nevera
The view and location
The lobby is large and inviting. The rooms are a good size except for the bathroom. The bathroom is extremely small. The hallways are dark and musty. But when those renovations are done will be glad to stay there again.
Location is awesome. Staff is great. Bar and restaurant were pretty good and convienient. Air conditioner worked but was extremely loud I would chug every 5 to 10 seconds and pull you out of sleep. Soon as at turned off you could get about 30 mins of sleep before it cut back on. One of the biggest weekends in Jacksonville for tailgating or people needing ice you would have thought they would have had more than one operational. I was on the 4th floor and had to go exploring and after checking 5 other broken ice machines I found one that worked. I didn't like the fact that I had to pay to self park. Why would you charge someone to park at your hotel that already paid to stay there? If your gonna charge $20 for parking probably should be all valet.
The Dolphins in the waterfront The Landings, not your fault and our room was very damp. It felt like they just shampooed the carpet.
completely run-down, renovations going on, but not what we expected
It was dirty. There was a crack in the ceiling with apparent water damage. The hotels in the area were sold out and guests left with no other options. Disappointing. Shouldn't even be allowed to have guests. Seems like their renovation has been going on for years.
Good location with hotel shuttle to Veterans Memorial Stadium for $6. once renovations are completed, could be a very nice hotel. Shower did not drain very quickly. I was standing ankle deep in water while taking a 10 min. shower. My view was of the roof and air conditioning units. Have to pay $10 to self park or $12 for valet parking per night.
location air conditioning units loud and old. carpets and bathrooms sub standard.
We did not like that online photos showed renovated rooms while they put us in a non-renovated room.
Will NEVER stay there again.
Great location Hotel is very run down
Location When we got there the room had a moldy smell and it had a humidifier on like if the room had been flooded and recently dried. We complained and they acknowledged the smell and gave us another room ruby away, but my question is WHY put someone in that room in the first place? With plenty available rooms. That left a bitter taste in my mouth.
All the staff were very friendly, welcoming, attentive and accommodating. I love the warm cookies at the front desk, along with hot chocolate. Breakfasts were great, one of the best I've had. Very convenient. Room was clean and comfortable bedding, with a microwave and fridge. Great location, easy to find, within walking distance to my conference, and centrally located, close to the Landing. Definitely would stay here again. I would recommend this hotel.
I did not like the use of throw away dishes. First it is bad for the environment and second it is not nice to eat from it.