Very helpful reception staff who had no problems about ringing the airport to find out if my flight would be OK.
Clean. Good food at reasonable prices. Helpful staff.
The hospitality Lack of balconies
it's a very quite hotel, clean and confortable, near highgways as well as the city center. good for one/two nights. good meal and breakfast smell of fried stuff in the restaurant and stairway. electric plugs and lightning in the room was not good
Calm place, good staff
Warm welcome, very helpful staff (who spoke great English!), clean room, modern bathrom, and great breakfast.
Service and courtesy
Es un hotel agradable que conjuga una imagen clásica con el confort y está muy bien situado en la ciudad. No. El hotel me ha gustado mucho.
El desayuno No hay ascensor hasta la planta baja, de modo que el cliente ha de subir (y bajar) sus maletas a fuerza de brazos (no hay mozo) hasta el primer piso. No hay detector de incendios en la habitación. No hay minibar en la habitación. Creo que la calificación de 4 estrellas es excesiva.
Trato del personal y disponibilidad Desayuno caro y escaso
DVD en habitacion, limpieza, un recepcionista sabe un poco de español, habitacion grande, botones para llevarte las maletas a la habitacion XD El parking esta en sitio diferente del hotel y no hay canales de tv en español
Un hotel cómodo muy cerca del centro de la ciudad. El personal muy atento.
el hotel es muy agradable, está perfectamente situado y el personal, en general es muy agradable. tengo una cierta sensación de suciedad en la habitación,
Ubicación. Para 1 o dos noches perfecto.
Location without a car is a problem, expensive in taxi fares. Knowing this now, I would have chosen a higher price for a more convenient location
friendly staff, nice restaurant. prety far from center of the town
The staff was very helpful, especially Gerald! All staff spoken English, this is not regular thing in Austria. There wasn't air condition in the room...
excellent location, excellent food, very good service. short distance from the lake
The hotel is very nice and clean, the staff are friendly. It is good located, just few kilometers away from city Klagenfurt and lake and good base for exploring the surrounding area. The hotel has it's own beach on river close by that is very nice.
Very friendly atmosphere
A very nice place, the restaurant was very good, and the food excellent, staff friendly and helpfull.
Friendly in a beautiful location - just 1hrs walk form the city. I have no complaints
Good food. Very clean facilities, Friendly staff. Pet Friendly.
The food was good. We were put in the annexe and there was no lift; unfortunately, our visit co-incided with a conference and the hotel was very busy.
helpfull friendly staff to far from town
Peacefull location Slightly dated decor and no residents ! Restaurant situated away from main hotel.
Excellent facilities with pool, very comfortable rooms, great breakfast with a large selection of different foods. Staff were kind and friendly.
Large space in the apartment
I am more than pleased with my stay and it was more then I expected. Miss Katia at the reception was more than pleasant, even familiar. Welcome drink, polite and friendly staff, eastern chocolate eggs...Breakfast very good, wide variaty of home made cutleries, Food in the restaurant was exceptional - gourmet, deer cotlet,quality wine and beer; waiters - simpy great! Quitness, pillow and madrace was superb, I slept like a baby, sauna, swimming pool super. Decoration is from 70s, but it doesn't matter. So, my wife, two kids and I simply enjoyed every minute. Nothing.
They really tried to provide convenience in many aspects and it was very well ordered. The atmosphere was a bit old but I did not have any problem with that.
Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.
Furniture, carpet, decoration is old fashioned.
The pictures were a bit misleading -- nowhere on the property can you sit outside and have the lake in the background but the location was excellent -- close to the downtown, Minimundus, etc. No
Beautiful landscape, very helpful staff including the Restaurant staff.
lo mal comunicado con el centro de la ciudad
las instalaciones y el personal su ubicacion dificil de enconytrar
muy buenas instalaciones el baño no tiene ducha sino duchador que no esta fijo y es incomodo de manejar porque se moja todo el baño
parking gratis; situado frente a un parque enorme y lago; muy tranquilo alejado del centro (unos 5 minutos en coche)
Su ubicación,la limpieza de las habitaciones, el desayuno, la extrema amabilidad de sus dueños y del todo el personal.
the main receptionist was excellent it was only on the 3rd and 4th floors of a 4 storey building
Effeciancy of the hotel staff, good excess for disabled Everything was all right except the fact that we were charged same day when the booking is done without warning that in any case of cancellation the money is not refundable ( we should be advised that this is not policy over direct hotel sales department! )
Excellent breakfast, staff were really helpful and friendly and free garage parking. Room was small and furniture is pretty basic for a 4* hotel
Not 4 star, maybe 3
the friendly stuff, free parking, very good breakfast no air conditioning, near the railway station
rooms were clean, breakfast ok, friendly recepttionist. wireless internet was slow but free, also underground garage parking was free. this is not a hotel in the proper sense, 3th and 4th floor are hotel rooms in a general purpose building. reception is on the 4th floor. this is not a real inconvenient though.
Staff very friebdky and helpful....room wonderful
the hotel was very clean and full of accomodation. the personal working there were disasable to help me. any one
Proximity of the railway station, Center of city is not so far away, despite of what other guests may think. Service offered by the personel is rated "good" because I would have wished a more spontaneous proposition of food complementation at breakfast (when the number of guests is not too high, the food is partly not refilled / complemented). Equipment was marked "good" because the WiFi connection was repeatedly intermittently interrupted. Finally, comfort is marked "good" only because of the street.
Staff are very helpful and kind, great breakfast, garage, tidiness, internet connection, sauna. The website of the hotel is not informative enough, it does not say the hotel takes just two floors of the building, while it makes it look much bigger than it is. The bathroom is quite small, no towel rack.... Comfort standards are a little low for a 4-star hotel.
Trato agradable y conexión a internet wifi sin problemas.
los servicios todo estaba bien
Hotel reformado y limpio. Su servicio incluye alojamiento, desayuno y parkin gratuito el la calle con lo que no hay que pagar zona azul. Que está céntrico.
Es uno de los hoteles más limpios en los que he estado. El desayuno era muy completo y con buena atención del personal. La habitación que me dieron era de las denominadas "blue" y queda un poco alejada de la Recepción y del ascensor. Es mejor pedir de las otras. El aspecto externo del edificio no es muy bonito pero el inetrior como ya he dicho está muy nuevo y limpio.
Nada. Sí, que no tenga garaje cubierto sino simplemente cuatro plazas en la calle.
Muy buen servicio, muy amables
el decorado y el ambiente tiene mucho estilo y compensa las carencias o comparaciones con otros hoteles que quiza en edificaciones recientes tengan un estilo o mobiliario mas comun.El trato tambien excelente, el desayuno suficiente y en una sala preciosa.Los moteros españoles hemos quedado satisfechos de la estancia ahi.
La disponibilidad y profesionalidad del personal y la atención para solucionar problemas
La decoración es muy "particular"
Es un hotel totalmente centrico en la ciudad,con decoracion lujosa ,quiza algo recargada ,pero muy confortable y bien aislado acusticamente .El desayuno es variadisimo y de mucha calidad.Ademas el personal siempre estaba atento para reponer lo que iba faltando. Nada
It is a nice coutry hotel located near highway exit and 5kilometers to city center. one side is by a local link roads, some traffic noise in the night as cars passing quickly, but within acceptable range. No lift, difficult for moving luggages in and out.
The hotel staff was always so helpful, breakfast is continental. It's a place for Family or for whom'd like to stay in relax, anyway I was there for Harley Davidson Faaker See festival, it's so far about 20 km, but it's a good starting point for my round about the lakes.
It was in a nice quiet area, but still close to the lake and the town. no
The room was very clean. The restraunt is quite good (both breakfast and dinner). There is a charge for wireless network (2 Euro per 30 min).
Fantastic location in the heart of Klagenfurt, the staff where extremely helpful and i would recommend anyone visiting klagenfurt looking for a good value place to stay.
Good location, nice staff. Room could need refurbishment; no wi-fi Internet, but a package with modem and cable which you have to install. (It works however, and the staff is helpful). Breakfast a bit disappointing.
Would stay at this hotel again just right to walk to town centre NO
Would like to have air conditioning or at least a fan
La profesionalidad del personal
La llave del agua caliente , que estaba junto al wc, estaba cerrada, con lo cual, no habia agua caliente en la ducha!! pasaron algunas horas hasta que averiguamos cual era el problema. No entiendo , porqué estaba cerrada, se supone que la habitación habia sido reservada y la gente utiliza agua caliente para la ducha, no?.
HABITACIÓN: LIMPIA Y CONFORTABLE DESAYUNO: MUY BUENO