El Queen Mary es un hotel increíble: histórico, hermoso y una gran ubicación. Tenemos ganas de volver.
No había agua caliente en la ducha. Informé al personal de que estaba enfermo y que necesitaba la habitación inmediatamente; y no pareció importarles mucho.
Me gustó la historia del barco, la conveniencia de la ubicación y el personal era muy alegre y cortés. La cama y las sábanas de la cama eran de buena calidad junto con toalla de baño. Las paredes eran finas, podía oír a mis vecinos. Algunas áreas en el vestíbulo olían a moho, pero entiendo que era inevitable.
El ambiente, su historia La pared del cuarto de baño se estaba cayendo. Parece que falta mantenimiento en las habitaciones.
La novedad de hospedarse en un crucero La relación calidad-precio, el personal, el tamaño de la habitación, el aparcamiento, la falta de servicios a bordo, el proceso de registro.
Excelente ubicación para el Queen Mary y restaurantes. Problemas con wifi.
La vista desde la habitación era estupenda y el personal era genial!
26 dólares de estacionamiento para los huéspedes del hotel. Recepcionista dijo "sí, estamos en Long Beach".
Habitacion excelente No hay mas distracciones
Comodidad, ubicación y vistas La gente
Personal amable de arriba a abajo. Las habitaciones están limpias y el servicio rápido. Estructura del aparcamiento confusa con respecto a la localización de los ascensores y las señales hacia el vestíbulo.
Personal amable y eficiente. El check-in es rápido y servicial. También hay una pequeña piscina sin bar. El edificio del hotel no deja que se vea el sol.
Good location. Near shopping and the beach. Construction made accessing/finding front of hotel difficult. Hotel had no signs indicating where entrance was located and no street level signage visible. Confirmation emails did not indicate hotel was under construction. Room service would not take our breakfast order, weird.
Comfortable room. Nice bathroom. Price was too much.
Everything was great No shuttle service
J'aime boucoup le location. J'aime pas de petit roms et parking.
Modern feel, staff friendly Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.
Very comfortable. Nice stay. Staff were friendly. Iron didn't work. Vanity mirror didn't work. One request from staff wasn't filled. No microwave.
Super clean and nice. The bed was so comfortable I didn't want to leave it. Beautiful pool deck on the roof where you can eat and relax. The shower was amazing. Super large.
And prRoom was nice. But the staff was very helpful
Clean. Upscale. Comfortable Cost per night
The staff was very helpful and nice. The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.
The hotel itself was beautiful, and edgy. Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???
Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?
Breakfast was very expensive, but also very good. No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,
Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.
I had a roof over my head "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.
The on site restaurant was very good. The wooden floors were not desirable because we could hear footsteps above us. One sliding glass door really didn't let in enough daylight.
When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom. It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.
Estaba muy cerca de la costa y de la avenida de los pinos Se podía oír a otros huéspedes a través de las paredes
En el medio de Long Beach en el centro. Se podía ir a un restaurante local. El desayuno gratuito era bueno. Nada que no me gustara
La ubicación era fantástica. 15 minutos a pie de la orilla del mar y Cerca de restaurantes y tiendas. La habitación estaba limpia y era cómoda. El personal era muy amable y hay un montón de aparcamiento. La piscina era un poco pequeña.
La limpieza y el personal amable am No hay servicio de habitación
The staff were very friendly. The rooms were very nice including Kitchen. I liked that they had a free happy hour/buffet on some nights and a food truck on others. It was great.
Rooms are generous measured, kitchen with some utensils available. Hotel is close to Queen Mary, free shuttle bus to the beach. The jacuzzi was in my opinion a liite bit to dirty, the furnishing partially battered. Breakfast was nothing extraordinary.
hospitality, conform , staff i think is one of the best hotel i stay for long time ago. problaly i will come back again and i recommend you to my friends. no complaints
Location the staff and it was a great room Nope
It is very closed to downtown Long Beach, you can walk to anyway or take the passport free bus. Room was very clean, comfortable bed and the employees were great!!I really recommend you if you are looking for an European Hostel ;) The lemon muffins run out very fast!!! Delocious!!
Very cool people running the thing - accommodating and friendly. The place has a bit of a commune feel to it with a shared kitchen and orange juice in the fridge if your thirsty. Room was efficient, if very small - not even room for a desk, which I needed. And although there is a sink in every room, and a fridge and coffepot w/ prem. coffee, there is no toilet/bath in many (any?) rooms. The 2nd floor all share one (nice) bathroom.
It was boutique-ish but, across between a bed&breakfast and a singles apartment. While the rooms are small it was just enough room for 1-2people; they offered breakfast snacks and best part was the offer bikes to guest to ride for no fee. Yes, but not major but the tile of tub was clean but, is pink and could be updated.
The staff was very helpful and kind. They have free bicycles to use. Long Beach has an excellent public transportation system. The city and the weather were fantastic...so much to enjoy.
This guest did not leave comments about this hotel.
Friendliness and genuine help of staff. They have everything to help the stay. loved everything except the smell on stairs
Friendly cosy hotel in the center of Long Beach. Very friendly staff Had a room w/o own bathroom, sharing a bathroom was not really comfortable.
The staff (and owners) were great, and there are bikes available for use by guests (for free!). We enjoyed the room, which had all the amenities we might need for a quick weekend (fridge, microwave, dishes, coffee, etc.). My only negative would be the continental breakfast. The coffee was pretty decent, and there was yogurt available, but the pastries were just not good. We only had breakfast there once, and decided it was worth it to go out on the other mornings.
The staff were very friendly and helpful! The location was great also. My only complaint would be that the room had a strange, mildew-like smell, . It wasn't much of a bother overall, but was definitely noticeable upon walking in the room.
location - 5 blocks from convention center. I booked a room with a shared bath. Nothing wrong with it, just not for me. Never had to wait. seemed clean, but it was a little dark and cramped, so who knows for sure. Price was right.
Solo elizabeth me atendio excelente, el otro personal te atiende muy a la fuerza El personal que atiende en el mostrador con excepcion de elizabeth
Es un lugar muy tranquilo y agradable. El desayuno es muy, muy pobre y la falta de conexión a internet
Ubicación era genial, mi habitación era genial. El aparcamiento estaba abarrotado, pero pude aparcar en la estación de gasolina al lado.
Proximidad a la playa, zona segura y bien comunicado. La moqueta deben cambiarla. Sucia.
Estaba en una zona tranquila y no tuvimos ningún problema a la hora de aparcar el coche en el hotel. No es algo de ese hótel sólo, es más bien una cuestión de los hoteles en U.S.A por lo que he podido comprobar: es el desañuno, eso de tener que coger las cosas para ir a desañunar a la habitación es una cuestión a la que los Españoles no estamos acostumbrados. Nosotras pensábamos que el desañuno se hacía tranquilamente sentada en una mesa de un comedor pero, como ya he dicho, creo que es más bien una diferencia de costumbres.
La habitación era limpia y los empleados eran amables y serviciales. Está cerca de muchos lugares agradables. El aparcamiento era un problema al principio, pero nos dejaron aparcar en la estación de gasolina, así que compensa.
Situación y trato personal Durante mi estancia estaban remodelando las habitaciones
todo correcto es bastante justito pero esta bien para un par de dias
la atención del personal de recepción, el estado de las habitaciones.
La cercania con el centro de convenciones Si me cobradon de mas un dia de alojamiento sin saber porque, me cobraron doble un dia yo cancele en efectivo y adicional mente me hicieron efectivo un holding que habian efectuado con mi targeta de credito al momento de registrarme, y solo me pude dar cuenta de esto al regresar a mi pais y ver estado de cuenta en la targeta, tengo soportes escritos sobre mi queja.
Era una buena oferta, lo suficientemente cerca del centro de convenciones, la habitación era grande y bonita.
Es barato. Long beach no tiene mucho atractivo. La habitacion olia mal, estaba sucia, era antigua. El ascensor viejo y lento. El hotel feo e incomodo.
Nothing The room stank
Great place to stay when you don't want to spend a lot of money for the hotel. The stuff is extremly friendly and helpful, the pool is clean and refreshing. The location is also good and close to the beach. We felt very comfortable there. The room smelled a little bit strange.
I liked the statue of an elephant laying down outside by the parking spaces, but that's about it. Everything else but the elephant. We were greeted at the office with a bunch of paper signs on the window saying "no" to this and that, and everything. Unfortunately, we didn't take this as a warning NOT to stay here. When we got into the room, it was plain -- a couple of chairs, a desk with cigarette burns, a king-sized bed (with 3 standard sized pillows) that was dipping in the middle, TV hanging with questionable wiring, bathroom that constantly smelled like pee. It was terrible. I was afraid to turn the light off when going to bed, but it flickered off on its own while I was trying to sleep. I didn't even want to turn the bathroom light off at night so I didn't step on the nasty carpet, however this light would also flicker on and off periodically throughout the night and into the early morning. The air conditioner sounded like it wanted to die because it wanted to get out of this place. We walked down the street to get some drinking water, and on our way back, right outside the motel there was a bum in her wheelchair with her sidekick, puking. I guess you get what you pay for in the LBC.
As I pulled in I had the feeling of 'oh boy' this looks....nice....oh boy. However, i was pleasantly surprised. Ink n iron weekend decided to find a room last minute. This place was came through for us. A bit sleazy. But if you don't mind that. The rooms are large, and everything worked well.
Litterally nothing When we informed them that we were bringing our service dog they magically didnt have any rooms left even though we had prebooked. I told them that they couldnt turn us away for having a service dog and they just kept saying no pets allowed, he is not a pet he is a medically prescribed service dog. It is illegal for them to do this and I have reported them to the bbb.
The price was decent for a last minute reservation. Well, there was no blanket, the towels were cheap and the pillows were very thin. The people close to our room smoked marijuana and location was a bit sketchy.
Having a refrigerator and microwave oven in the room is often helpful, and the location was pretty central. Yeah, it is not the best area, but that is what it is, and I would never fault the motel owners. There is a great variety of food around! There is a small area where children could play, and it features an Indian Royal Enfield DIESEL motorcycle trike, which I recognized immediately, being a motorcycle enthusiast myself. Thank you for a trouble-free stay! The U.S.S. Iowa and antiques swap-meet were great! David from Ventura
That my car did not get broken into. Initially, I was given a key to a room that already had someone in it. The employee/owner was wearing pajamas. After getting a key to a vacant room, upon walking in it wreaked of mildew. The sheets were wrinkled. After spending less then 5 minutes in the room I had already decided I will not stay here and essentially used the location as an $80 parking spot while I was at an event at the Queen Mary. Yelp reviews had stated this motel will not refund for cancellation so I didn't even bother. When returning to the room after the event attended, the bedding (Sheets/Blankets) were completely removed from the bed and laying on the floor. Leading me to believe someone had come in the room through the window and used the room for whatever... Needless to say, my girlfriend and I did not stay the night as it was unsanitary and personally, unsafe. This place should be removed from any hotel booking site and left for the vermin that inhabit it locally.
The room was so dirty that there were cockroaches crawling on the pillow and some unknown woman's hair on the bed sheet....It might not be the worst hotel for that price I paid, but it is definitely the dirtiest hotel I have ever seen in this country!