would stay there again and would recommend it to my friends and family
The bar and multiple seating options around the hotel make it great for socializing . Service is slower and they seem short staffed in all areas Late getting into out rooms because house keeping was behind They gave us 2 free drinks and 2 free meals so we had something to eat and drink During the 90 Minute wait
rooms are good size, bed is comfortable. could be cleaner - for instance,clean the telephones!!!
This is an awesome hotel and we love that it is connected to the Quest Center for concerts! It would be nice if it had some kind of complimentary breakfast with as much as it costs.
I liked the staff, they where really friendly and super helpful. I did not like, I b the other hand, what they had to offer for such a high price... even super 8's have free WiFi and complimentary breakfast to their clients.
the entire staff was most helpful and friendly
Location is good, right next to sporting venues and downtown. Room was clean and bed was comfortable and the lobby looked nice. Charging to use the internet and the gym/pool is ridiculous, absolutely ridiculous. How is it that Motel 6 gives free wifi at most locations and the Hilton wants $10 per day to use the internet? They also charge for the use of the gym and pool, which didn't even have drinking cups for the water cooler. The hotel staff and I also have different definitions of what "city view" means. I had a great view of a freeway offramp.
cookie particles was not cleaned in the second day. cleaning has not parfect.
Todo el mundo era muy agradable y servicial. El chico del transporte era muy agradable y servicial.
Amplios pasillos, cama cómoda, techos altos. Buen buffet de desayuno, galletas por la noche, el personal amable Vestíbulo oliese perfumy
Antiguo edificio grand. Baños renovados. Desayuno en la mañana.
Las camas son cómodas, las habitaciones limpias y bonitas - El personal era muy cortés y servicial. No hay nevera en la habitación Mejor selección de canales de televisión Un poco caro Más oferta en el menú
Me encantó este hotel. La habitación era espaciosa y cómoda y estaba bien equipada. El baño era genial. El Internet era rápido y era fácil acceder a él. La ubicación es fantástica. En el gimnasio había máquinas de alta calidad, mancuernas y otro tipo de pesas. El personal es super amable. Me gustó todo.
Buen precio, limpio. Un poco ruidoso por la noche. El ruido exterior llega hasta la séptima planta.
Un hotel muy bonito. La piscina estaba cerrada mientras estuvimos allí.
La mayor parte fue genial. Fácil acceso y en medio de todo. El personal era increíble y un buen espacio en las habitaciones. La piscina está bien y no hay bañera de hidromasaje.
Nada Groseros, fraudulentos, odian las reservas hechas a través de terceras empresas, no les importa si estás contento o si decides marcharte.
El personal era amable. Era tranquilo y limpio. La cama era cómoda. Los electrodomésticos, Tv, microondas, etc., estaban de moda.
Práctico por su ubicación, buena habitación, pero nada especial. El jacuzzi estaba roto y se convirtió en una "bañera fría". El único desayuno disponible era de $15 por persona y era un buffet. También tuve que pagar por el aparcamiento.
La habitación era estupenda No podía conseguir wifi en la habitación
We absolutely love this hotel, the concept, and convenience of both the location and the ability to get whatever we needed at either the small hotel market, the attached grocery store and/or delicious food delivery. Wish there were more of these hotels! Paid parking, the breakfast could easily be improved with more fresh selection, our HVAC didn't work real well.
Location My schedule didn't allow us to stay longer
- Great room layout & amenities - Free breakfast - Excellent location - Comfortable bed - Passive-aggressive staff - Cleanliness of room not nearly to par with other Element/Westin properties we frequent - Worthless HVAC system...room was 80F+ our entire stay, forcing us to keep windows open in 20F weather
Love the location--it was great to be able to walk to the quality restaurants nearby.
The hotel was a great value for the money. Very nice rooms and great variety for continental breakfast, both hot and cold, during our stay
Check in was supposed to be at 3pm. We got there at 3:45 or so and they said our room wasn't ready yet, it would be "a couple minutes." So we decided to just go have a drink at one of the bars nearby. We came back at 5:15 and our room still wasn't ready. We again were told "a couple minutes." We waited in the hotel lobby until 5:30 and then decided to go get a bite to eat because we didn't know how long it would be before the room was ready. We got back to the hotel around 6:30 and finally the room was ready for us. I understand if guests don't check out on time or if you are short staffed, but please be honest about the amount of time it will take to get the room ready. I would have been extremely upset if we had waited around the hotel for 3 hours because you kept telling us it would be "a couple minutes."
Location is great, breakfast, staff, comfort, facilites are great. We had NO control over the room temperature; why bother including an interface in the room if it doesn't respond? We were cold enough to need jackets at all times in the room. Also breakfast could be earlier, 6am would be much better than having to wait until 7am.
clean, quiet, easy to find wish breakfast was earlier. it was part of the reason that i chose the hotel, but wasn't offered before 7:00 a.m. and our event that brought us to town required us to leave at 6:30 a.m.
Friendly staff. Comfortable bed. Right off of the main road so the noise from the traffic was pretty bad
Friendly staff, good location, room decor is nice and well planned. The room and the bath could use more cleaning. Mold was growing in the shower.
Nice location and the room itself was great! I don't remember the last time I was in a hotel with a full kitchen and even a stove within the room.... Would definitely recommend this place again
The staff were very friendly and professional. The location is great for being able to walk to the market shops & Restaurants. The gym was well maintained and equipped. Beautiful lay out and love the water streams and fish! We stayed on the top floor and the vending machines ran out of complimentary snacks & drinks our first night ( we had a 3 night stay) The rooms although clean are starting to show their age and the decorations are dated could use a makeover
Everyone was friendly and helpful. I enjoyed myself very much. Maybe the fitness center could have used some more weight machines-I can do cardio outside anytime.
Close to old market, has a shuttle to get you just about everywhere you want to go in Omaha Internet was EXTRA, parking was EXTRA
The room we had, had very high ceilings making the room feel so large. Very comfortable bedding and perfect for a few friends to stay for a night on the town. The room we got had huge windows and was a corner suite it was a little bright in the morning for a couple of girls with handovers, even with the black out curtains shut,
Steve Skelly is very customer oriented, and loves the property he manages. He used his expertise to solve a problem I had with another company. Many thanks! Ask him for an historic tour of the original entrance. AAA++++++
The staff was wonderful!
Loved the location!!
The hotel staff was very friendly! The front desk clerk was very generous and upgraded us to a suite. Very clean rooms, comfortable beds. Great location- we walked to Blatt's bar (which I highly recommend!). They do have a shuttle that will take you to the Old Market and airport. Would definitely stay again!
Everything especially the staff they were wonderful!
Very relaxing environment and shuttle was very helpful dropping off and picking up at all the museums, events and activities going on close to the Hampton. Was thinking that the room came with a mini frig for the small children's milk and fruit. Had some issues with room scheduled and reserved back in January of 2014 for a July 2014 Friday afternoon evening and Saturday evening family reunion events. Having staff double book the room and late preparation setup for the fifty plus family members.
Comfortable beds, friendly staff, clean, excellent experience. Quiet. Thank you very much.
Definetly the best value for money hotel I have stayed in the USA. Great rooms and great value for money. Staff where great. Highly recommend
close to qwest centre
The rooms were clean and decent size. The staff was very helpful and pleasant. I would stay here again in the future. The only real issue was that the rate I was quoted through booking.com was not the rate the hotel had us confirmed at. They immediately made a copy of our confirmation slip and the rate was adjusted. It could have been a hassle had we not brought written confirmation of the rate.
Stayed here for a New Year's Eve party. This former Hilton Hotel of yesteryear is one old tired dog.
Everything was excellent, it is a good convienent place to stay in downtown Omaha
Great staff, great Cookies. Friendly people. Will stay again. Price was great.
Breakfast was nice, when they would allow us to eat. They failed to mention the first day that if we didn't book through their hotel website we didn't get complimentary breakfast. The sheets and comforter had what looked to be blood stains on them when we arrived.
Internet es muy lento.
Ubicación conveniente. Hay un montón de lugares para comer. Los pasillos tienen severamente las alfombras manchadas. Las paredes necesitan pintura.
Cómodo, personal amable y buena ubicación. La alfombra tenía manchas, tanto en el hotel como en las habitaciones. La pintura del baño se estaba despegando de las paredes.
Location and cleanliness. very pleased and would definitely stay there again. The on site parking was limited and crowed .
The water park feature is pretty family-friendly and the rooms were clean. Pool was way too cold, check-in time did not match time given at reservation and rooms were still not ready by hotel's actual check-in time, my child slipped and fell in the elevator due to wet floors (no caution posted), poor restaurant service.
This guest did not leave comments about this hotel.
My kids loved the pool! The whole 3rd floor smelled of pot the night we arrived. Made our room smell too!
Fairly close to place we needed to be. I Parking was horrible and that's an understatement.
One word-OUTSTANDING Food and drink in the pool area is okay with me, but not while in the pool or hot tub, with a drink in hand. Signs indicate that is a no-no, and staff in pool area did nothing about it. Not crazy about staff holding door open to outside in pool area.
We love the water park! No
Location was good. Parking was convenient. Bed was very, very comfy. I meant to ask what mattress brand it was. Everything was very nice. I would stay here again and recommend to others.
This guest did not leave comments about this hotel.
The people SUV was broken into @ 3:00am. Hotel cameras's have robbery on video. Passenger door & window destroyed by a crow bar - replacement needed. Most all contents in car were stolen. Thousands lost! Requesting a refund - hotel said they would credit you.
The guy at the front desk did an excellent job. Arranged for a shuttle to take us to the Old market for supper. They also picked us up after show at the Orpheus. Very much appreciated.
Location and amenities No
Friendly staff. The cafe and bar was very expensive. In middle of college campus.
Convenient location from the zoo. Swimming pool. Coffee in the room. Desk clerk extremely helpful. Rooms very clean and current. No jacuzzi/hot tub. No continental breakfast. Drain in shower very slow.
Safe and well lit area. Short drive to old market and the zoo.
The area of Aksarben where this property is located is very new. There were lots of dining choices and seemed to have a lot to offer in terns of entertainment. Lots of green space for exercise and play. The hotel was immaculate and the rooms were very comfortable.
Staff was nice abs welcoming. Variety of breakfast was good.