La habitación era amplia y cómoda. Si lo que se pretende es ir a la playa, el hotel queda a desmano. Pero nuestra intención era utilizarlo como punto de parada para realizar una excursión a San Marino. En este sentido, es perfecto, pues se halla muy cerca de la estación y del pequeño casco antiguo de la ciudad. Frente a la estación se pueden coger los autocares a San Marino. Hay varios autocares al día y tardan 45 minutos en llegar.
el buen trato del personal habitación pequeña
Amabilidad del personal Instalaciones muy modernas
Todo, en general, ha sido muy bueno, pero destaco la amabilidad y atenciones del personal de recepción siempre dispuestos, con una sonrisa, a atender todas las necesidades que pudieran surgir, tanto fuera como dentro del hotel. Gracias Nada
su ubicación habitación poca espaciosa
Personal atento y amable que se preocupa por hacer sentir al cliente como en casa. Ubicación excelente. Desayuno de gran calidad. Habitaciones confortables. Servicio y detalles de hotel de 5*.
El hotel esta muy muy bien, es totalmente nuevo y con un diseño muy cuidado y moderno, nosotros reservamos la estancia mas economica y la habitación estaban de lujo, la cama era enorme y todos los detalles de la habitación estaban muy bien, todos los dias reponian un cesta de frutas en la habitación con todo tipo de frutas, plantanos, ciruelas dos tipo de hubas, manzana, pera, naranjas ... de lujo nada
La adecuación más que satisfactoria en la relación calidad/precio, que en Italia, y en especial en sitios como Rímini, es muy difícil de encontrar. Y algo más: una amabilidad y generosidad en cantidad de detalles (cosas que me encantan o que necesito, y que casi nunca encuentro en un hotel de esta categoría incluso en España) que te hacen sentirte muy cómodo y a gusto. Nada.
El Hotel es silencioso y el trato del personal exquisito, muy exquisito. Todo el Hotel tiene un fantastico diseño minimalista y en la habitación la cama es muy confortable y la TV es un fantastica pantalla plana. el hotel tiene TV de pago SKY y no he podido alquilar una película, porque me ha sido imposible, incluso llamando a recepción
Todo muy bien; desayuno, habitación, limpieza y lo mejor la simpatía y profesionalidad del personal.
el servicio algo antiguo
El sxervicio del Hotel es impecable , asi mismo la Lavanderia, y el restaurante, y la localizacion es muy buena justo frente a la playa donde ofrecen también muy buen servicio.. No tengo queja alguna y soy Hotelero y muy perfeccioinista
Fué un Hotel de paso en nuestro camino y resultó excelente.
La amplitud de las habitaciones y los baños i la ducha. El personal es muy atento i agradable. La comida buena. Estuvo todo bien
Todo: el diseño del hotel, el glamour, las habitaciones impresionantes, las chicas de recepción encantadoras (nos ayudaron a buscar unos pueblecitos para ir en coche),... El párking está en la calle, no tienen párking cerrado, pero por suerte está enfrente del hotel y desde recepción vigilan. No está justo en el centro de Rimini y por eso es bastante tranquilo
Destacar la amabilidad, simpatía, profesionalidad y buena disposición del personal del hotel. Las instalaciones son nuevas y cómodas. El desayuno es bastante completo y de calidad. Recomiendo el restaurante. Tienen una excelente cocina y está muy bien de precio.
El trato del personal,atento y amables en todo momento.
Close to the beach and close to restaurant, very clean, Confortable and big bed, noiseless,Parking,Excellent helpfull Staff.
Todo, pero en particular la amabilidad del personal No
The location and the relaxed feel of the hotel Had to book out at 10am! our flight was not till 10pm and no courtesy room was available to shower and get ready for our homeward trip
A very Good Experience!!!!
The big breakfast and the wonderful seaside-view Probably the construction near our room was not too comfortable.
Staff very friendly and helpful, they made the stay very comfortable. Nothing wrong with the Hotel, but it was being extended and the Building works did spoil our stay early morning noise and late afternoon. The times we wanted to rest in our room. I would really recommend the Hotel once the building works have finished, and would go again ourselves.
the breakfast was fantastic, big choice of products served on the buffet. staff very helpfull and friendly, hotel located directly on the sea side so the view was breathtaking i would like to suggest that management should invest some money in refurbishing rooms as they look a little tired. at the moment the hotel is extending by building a new side along with bigger swimming pool, according to plans the will finish by 2009 and then hopefully all rooms will be in a better condition
nice hotel staff, great view, good location, peace at night
position is good no
Everything is special, the place, the breakfast, the staff of reception special Maria is a very kind professional. The service of the bar is excelente, tast Mojito was perfect like Cuba. Nothing...
near the beach, good brekfast and dinner room, service, strange pricing
The staff was incredibly warm, friendly and helpful. Maria was exceptionally kind. The hotel is in a fabulous location by the ocean and close to all main streets and the train system. Riccione is a 10min bike ride away for even more shopping and clubbing. Very clean hotel and all staff was very professional. The food was absolutely fabulous! I thank you all again and hope to return soon!
Design is interesting to see, probably a good place to stay for conferences or so.. wireless connection didn't work, strange systen with the everyday codes for the internet.
Welcoming stuff, smiley people, excellent contemporary design, stuff cleaned the bathroom two times per day. Rich breakfast too. The hotel is in the historical centre of Rimini. I stayed to a Suite and there was no bathrobe(!) That's a minus. Music in the corridor stays on high volume until 23.00, this isn't the best thing if you want to sleep early or just relax in silence!
Very well located for historical centre of Rimini. Friendly and helpful staff, delicious breakfasts, luxurious bathroom (once we managed to work out how to operate the washbasin tap and close the blind in the "porthole" between the bedroom and the bathroom!) Air conditioning was noisy.
very good breafast, nice design, in city center, good reception Grounds and furniture of the room were very dusty, the decoration was not faithful to photos, no black sheets on beds what gives to the room an atmosphere of hospital, damage!! only one woman at the reception completely ignored our demands and our needs (very unpleasant behind a false smile!!), damage, otherwise the staff was very well, we were not able to keep cycles 3 hours more, after the check out (it is not very commercial because we stayed at 4 nights in this hotel)
Excellent receptionist, modern design of the reception, location in the centre of Rimini. Incredibly difficult to arrive by car - even with a Sat Nav - we ended up breaking rules and going the wrong way up one way streets to get there. Bathroom was fun, but not practical, after showering and dressing, you went back into the bathroom and floor was still very wet from the shower.
excellent location, excellent design, excellent staff
The staff were exceptionally helpful, the room was very funky and modern and immaculately cleaned, it was cleaned twice one day, once in the morning and then again when we went out for dinner. It was an excellent location to view the city and authentic restaurants and not too far a walk to the seaside area. There wasn't much space for hanging clothes in the room and the air conditioning didn't work - it was quite hot even in May so would be stifling in the summer.
The sleeping room decoration, its design are impressive and in fashion, as for the rest of the hotel . The employee are really nice and customer oriented .Excellent breakfeast. Great experience.
Very trendy/conteporary hotel. We stayed on the 'Green Floor' which was great being from Ireland! Each floor has a different colour theme. Definitely a 'young' and 'trendy' hotel. Not for the older clientele
a clean and comfortable hotel, with friendly and efficient staff
The location was fantastic. Bus stop outside the door and very central to the bars and shops.The staff, especially the barman and the manager were very helpful and pleasant.We mentioned that we did not have tea or coffee making facilities in the room and the next day we were provided with a kettle. It would have been nice to have coffee, tea, sugar and milk etc in the room as standard.The food was really nice and the breakfast excellent. The standard room was small but suited or needs. Our room on the first floor was set back into the building so the view was not great but ok.
nothing Our room was suppose to be a superior room their was no mini bar or free beech facilities. also the pool was dirty.
position of hotel The swimming pool was out of use and we were not told about this before our holiday
excellent staff, great location, clean rooms, near to the beach, fine and various breakfast and the best capuccino ever
Al efectuar la reserva no se indica si la habitación está en el Gran Hotel o en la Residencia, la nuestra estaba en este segundo edificio que está peor cuidado y no tiene la calidad de un cinco estrellas. las habitaciones no eran gran cosa teniendo en cuenta que en teoría has pagado por un alojamiento de 5 estrellas.
Cuando llegas y ves el hotel por fuera, parece realmente el hotel que has elegido para hospedarte. Eso es lo único bueno Excepto su apariencia exterior y jardines es todo lo que no me ha gustado. Si vas en coche, te puedes volver loco para encontrar la forma de entrar, ya que la mayoría de la calles están cortadas al tráfico. La mayor parte del personal (especialmente los de recepción) son prepotentes. Me pareció increíble que no hablasen español, ni en la centralita.El hotel está que se cae.su categoria 3 estrellas
We asked for double room with sea view when booking, and we got the room with excellent view without extra charge. The hotel is just very good - nothing to point out, but everything is ok. Rooms are a little bit too small - you need time to adapt yourself. Carpet on the stairs is very old, but it was our own initiative to use the stairs - hotel has 2 elevators.
Very good staff...You'll suprisingly find Luxury hotel, if you compare with the prices... Very very low internet access from WIFI. Difficult to find parking place around the hotel sometimes.
The staff were incredible. I have never expierianced such helpfull and thought full people, no
I like the clean in hotel, and staff is very nice and helpfool. Brekfast is exelent, internet is for free and rooms are very nice. You get good hotel for very good price.
I liked the kitchenet. we could prepare our own food. especially the breakfast.there was couple of supermarkets by walking distance from the hotel and a bakery just 50 meters from the hotel. we liked the balcony and facilities in the suite. we were with a baby and this kind of suits were very suitable for us. staff were kind and helpfull. they cleaned the room everyday the walls of the room were not thick enough. we could hear the guy next door snooring all night. we are not so sensitive and didnt bother so much. but if you are sensitive, you should take that serious
The accomodation had a lot of space - rooms were large and well equiped, balcony was large and in a great location Reception staff were or seemed very miserable
rooms and location
reception staff were excellent - always ready to help with a smile. The apartment was equipped with everything we needed and maintained to a high standard. Would definitely book there again on any future trips to Rimini and San Marino.
quiet location, kind stuff, spacious rooms.
Clean, quiet and relatively modern. Helpful english speaking staff. Reasonable priced good all round accommodation.
location was good. There was mold in the shower which also has very low pressure when it came to taking a shower. There is no service. If you go down to have a coffee beware they will charge you 8 euro for the "breakfast" and times that by how many people are with you no matter if you have a coffee or water.
the room was large no
camadas comodas, centrico y bien situado, personal amable y desayuno completo. parking gratuito alrededor del hotel. habitacion pequeña para tres personas. No entiendo que un hotel de cuatro estrellas no disponga de WIFI gratis en las habitaciones. No esta finalizada su rehabilitacion y los obreros empezaban a trabajar a las 6 h. de la mañana. la limpieza regular.
the distance to the fair of rimini yes,the buffet breakfast was without fresh bread!!!!!!!!!!!!!!, without fruits,also butter and a marmelade.
This is a beach hotel, Very near to beach, nice view from there, parking is not much a problem there. Rooms are small, Break fast is enough. We have booked A/C rooms. But we reached there then they told A/C is not working, We will repair tomorrow. Denn we told we will change the Hotel, Then they have switch on the A/C!!!!!!!!!!!!!!!!!!!!!!!!!
was fine, but a long way from the centre
La ubicación y sobre todo el personal, que son muy atentos. Por ejemplo, una mañana me levanté tarde y ya el buffet había cerrado. Sin yo pedir nada, me dijeron que fuera al bar, y me trajeron un capuchino y una bandeja con un montón de cosas del buffet. Esto no pasa ni en los cinco estrellas. No.
good location near sea side and promenade, friendly and helpful staff, clean rooms, nice wellness center on the hotel terrace for reasonable price, good parking options (parking lot, around hotel, garage (for extra cost) wifi internet was not in rooms but only in hall
Nice hotel, near the beach, enjoyed my stay. Doesn't really seem like a 4-star hotel (maybe 3.5).
My compliments to the receptionist, they were courteous, kind, and well presented. The rooms were clean. I would sugget this hotel even if I have some complains because it is a good one and worth it anyway. Two things to complain were the day when we arrived, at once we had our check-in and took a rest/nap for a while but suddenly a man (Matteo), opened the door without knocking. It was really embarassing and I was so angry with this manner. Another thing was our second day returning back my room about 3.30 in the afternoon, tired after having a long walk and long day in the beach, I directly took a bath and found out there were no towels so I called the attention from the reception. But in any case this is not really a very bad feedback, we're all human sometimes we made mistakes and from these mistakes we learned from it. I hope that these thing will be a lesson for their staff.
very friendly manager and staff, good accomodation
Sus empleados. Su comodidad.
Ambiente muy agradable. Excelente trato y disponibilidad por parte del personal de servicio. Magnífico buffet de desayuno. Decoración clásica sin estar recargada. Lo recomiendo. Realmente nada.
las habitaciones y la atencion del personal no
Everything was very good, receptionist was pleasant and informative, rooms were clean and spacious and very pleasant stay was had and we would all go back again,
Hotel behind a couple of shopa noisy bin collection early in the morning
Location, pleasant, helpful and curteous staff. Beds hard!!!
peaple waas weery frendly
Parking availability, rooms are clean, hospitality of the stuff.close location to the sea side. Rooms are small enoughf or two adults.
Wonderful seaview at the breakfast Staff should have more information for tourist, I mean they tried to help but they just did not know answers to my touristic questions (for ex. where I can find some club or shop). Rooms are small, very small balcony (I do not think they can improve that)
Su ubicación cercana a la playa Sus pocos servicios para ser un hotel de 4 estrellas y habitaciones antiguas y w.c. Viejos
El servicio y el entorno Las habitaciones son viejas, no hay servicio de manteniiento, no tienen baño
la ubicacion y wifi gratis las habitaciones de la ultima planta son super ruidosas ya que esta el motor del ascensor y no se puede dormir,nosotros tuvimos que pedir cambio de habitacion y las demas estan bastante viejas, nada que ver con las de la quinta planta.