El vestíbulo era precioso, el personal era muy servicial y complaciente. Registro fácil, listo y rápido. Botones y aparcachoches disponibles. El check in y el check out fue un suspiro. Nuestra habitación era pintoresca y adorable. Las camas son cómodas y limpias. A poca distancia de Union Square, para ir de compras y de entretenimiento y de restaurante! Este hotel será nuestro sitio!
El personal, la limpieza, la ubicación La calefacción era insuficiente.
The room was adorable, spacious, clean, and comfortable. The staff was super friendly. The 24/7 coffee and water was a nice touch as were the 3pm cookies. The hotel and experience overall far exceeded my expectations.
The best thing about this hotel was that they offered cookies in the late afternoon, and all day tea/coffee. Room and beds are small. No air conditioning in the room. In room coffee was not replenished. Bathroom very outdated. Room service did not clean the room, all they did was make the bed. The elevator is old and frightening. Staff is very curt with guests.