Bien ejecutados en general en términos de estética, eficiencia y conveniencia. El personal fue excepcional. Sólidas ofertas, concretamente los desayunos. No hay transporte de enlace al aeropuerto. Un poco difícil de encontrar al principio. Ninguno es un factor decisivo para no volver.
Management has horrible, arrogant attitude and does dot care about customers. 3 floors and NO ELEVATORS ! Furniture and Beds are outdated and worn out ! Appliances don't always work from one room to the next. Needs fumigating - Bugs in the carpet and sometimes in the beds ! Housekeeping does not always service your room daily, but the management has lots of excuses ! Just not a good place to stay. Other places are much more desirable for the money. Very overpriced for the service and/or non service and 'run down' property ! Located in the middle of Scottsdale Party District with Plenty of Noise ALL NIGHT LONG !
The front office staff are very friendly and professional. The complex grounds are clean, neat and well kept. The suites were spacious and offered plenty of supplies. There's a beautiful pool and covered sitting area for barbeques. The pool is non chlorinated which I really enjoyed. I will certainly stay again when I get back into the area. The only disadvantage to the facility, is there are no elevators to the upper levels (only 3 floors), but would be a disadvantage to those in poor health to climb stairs. I'm sure the facility would work with you in getting an appropriate room for those who cannot do stairs.
front desk is very polite and helpful, pool was very refreshing, outdoor tv in the open cabana, 2 grills, pretty good breakfast - good coffee. Rooms need a bit of updating but were very comfortable. Nice to have 2 separate rooms and a little kitchen. Large dressing room. No elevators but easy stairs. But there are lots of ground floor rooms. Ask to look at the pool or else it will be the parking lot. Close to town which is very walkable. Very good resterants and galleries. Go to the water park with all the fountains.
We loved staying here in the very hot off season. The price was right for that reason I guess. It definitely felt like a much more expensive place. The two bedroom suite with pull out sofabed was great for us and our 3 children. (one grown up).\n\nExtremely comfortable beds. Good breakfast, good restaurant recommendations from the staff. It is always nice to have a kitchen. \n\nOne negative which is probably for all of phoenix is that the airconditioning is overly strong. But when I think of the alternative, I let that go.\n\nWe were there on our way up north to the Grand Canyon, but we looked forward to coming back again the night before our flight home.
Great place to stay, very friendly staff, very clean, good location, will definitely stay again.
Booked this hotel as I brought my wife along on a weekend business trip and thought she would have lot of things to do in walking distance. Nice clean 1 bedroom suite on first floor. 2nd and 3rd floor rooms might be a problem if you have lots to carry as there are no elevators. Our room was facing Drinkwater and there was a loud club across the street until late at night but not loud enough to keep us from a restfull sleep in a great bed. There appears to be lots to see and do starting about 1 block from the hotel, but I finished my required work late Friday night, and so our plans changed for Saturday and Sunday along with cool rainy weather. Decent breakfast included each day. I come to the area several times a year and if I bring my wife again, this will probably be the choice to stay at again.
The only thing nice about this hotel was the front desk personnel. The room we stayed in was a king size suite with a kitchen. The room looked pleasant upon entering, however, paint, pictures on the wall and furniture will not cover up MOLD!! Yep, the bathroom was full of mold. The bathtub had mold coming out of its side from the wall. The wall had mold growing from the inside out...paint cannot hide this. While taking a shower the lamp fell out of the top of the ceiling and had to be pushed back in as well as the knobs comings right off of the tub. The toilet did not flush correctly and was barely grounded to the floor. If you have severe allegies and asthma which I do, than go elsewhere you will be kept up all night by not being able to breath. Upon leaving, we let the staff know, however, they did not seem to care. This hotel needs a makeover, we were highly disappointed since this is a Hyatt and the name should carry it's reputation.
First time visitor to AZ (loved it) and traveling with spouse and two adult children. Got a two bedroom suite for the kids and one bedroom suite for us and were impressed with the furnishings, layout, amenities, and cleanliness of the rooms. Check-in was a breeze as was checkout. Breakfast was OK (my family does not care at all about food, although I don't share their indifference) however, the coffee was great. The location was perfect for what we were there for (veg out after a more grueling tour of other parts of the state) and the public areas were very nice indeed. The pool looked fine, and was large enough to accommodate many users with ease. I cannot think of any negative things to say about this hotel.
Great suite with kitchenette and flat screen tv in living area. Provides lite breakfast and evening snack for social hour so you don't have to eat out every meal. I always stay here when in Scottsdale. Close to old town and baseball stadium.
Our stay was very pleasant. Hot season so there were plenty of rooms available. We chose a 3rd floor suite not realizing there were no elevators. Next time - ground floor. Pool and lounge area were great for relaxing with a drink. Great breakfast choices and a comfortable dining room. Located in the heart of the dining and shopping areas in Scottsdale.
If you are just bumming with the guys and need a place to bed down this place is ok. Breakfast in morning is basic but more than just rolls/juice. Biggest complaint is upper levels are only accessed via stairs. Quite inconvenient when lugging bags and clubs to upper levels.
Front desk very friendly and helpful with directions. Hot breakfast was nice and more than just continental breakfast selections. Breakfast included meat, variety of cold cereals, beverage and juice selections very good. Scrambled eggs were overcooked and hard as rocks every morning. Sliced breads were hard but didn't matter as long as you were eating them as toast. Dinner appetizers were very good and filling. Hotel rooms were dark,stuffy and not comfortable for just sitting in the room to relax. Bed was very comfortable for about 3 nights, then started to feel hard.
My family and I went to Scottsdale for a family trip/conference and had a FABULOUS time. The hotel was wonderful and in the heart of everything. All of Old Town was just outside the door. The hotel was beautiful, the staff was awesome and the underground parking was great. We will definitely visit Scottsdale again and will defintely stay at the Marriott.
We have our family reunions at this hotel and it's really fabulous! The only problem I experienced was in the restaurant. The children's menu had cheese pizza but the cheese had jalapenos, making it too spicy for my grandchildren.\n\nIt's conveniently located in the middle of all the activities in Downtown Scottsdale plus there are shops right outside on Brown.\n\nWe love this place! There is also comfortable furniture to sit in the lobby plus there is always cold water and Arnold Palmers to enjoy.
I would recommend this Hotel to anyone visiting Scottsdale. Being right in the heart of Old Town Scottsdale it allowed you to walk to many Restaurants, Shops, Nightspots and Baseball Games. The staff was very helpful and the service was outstanding. Very clean rooms and comfortable beds. All around great experience
The folks at the front desk were friendly enough but I found out that the on line travel website never forwarded any of my Marriott rewards informantion that I plugged in, so the hotel did not provide me with, newspaper, robes, single bed instead of requested 2 beds, etc unless I called and begged them. They were unable to validate my number until I called marriott and had them take care of it. Also, the hotel had construction going on and the drilling was quite irritating while trying to conduct some business... looks like they have lots more construction to go so call first for a quiet room. I will not stay there next month, will find another property. I have stayed there 4 times in the last 6 months and have had similar issues. t
The only thing we were not happy about was the parking. Last year when we stayed we did not have to pay to park in the parking garage so we were suprised that they were charging $13.00 a night this year to park.
This hotel had a great room and everyone was very friendly. The main thing I did not like about it was that the pool was lacking a lot in atmosphere. It was just a simple pool with nothing great to offer. Other than that, I had no objections.There is a lot to do within walking distance and I had a good time while I was there.
My suite had a king-size bed, small balcony, comfortable sitting area and desk. Refrigerator and coffee maker: nice conveniences. Several nice restaurants are within walking distance -- try The Gelato Spot for an unusual mix of artisanal pizzas or delicious gelatos. Parking and internet have a daily charge, which I did not like. Internet has replaced telephone as the hotels' cash cow. The restaurant offered a nice choice of breakfast foods. The staff was courteous and friendly. I'd stay there again.
The marriott was an excellent chioce for all the travelers coming to the wedding. The staff was very helpful and the location ideal. I enjoyed my visit and would stay there again
This is a great Marriott for the price point. Rooms are big and have everything you need with the exception of a room safe. The location is great - walking distance from lots of shopping restaurants and coffee. What was so disappointing was the price for parking. If you valet its 13 a day which I get because its valet. What irks me is that its 9 a day to park yourself in the structure! Really? Being a guest at the hotel should at least allow you to park yourself for free - cmon Marriott gimme a break!
The room, over all, was outstanding. The French doors separating the living space with the bedroom area was a wonderful touch. The staff was terrific, and the facilities were very good. We loved the hotel and enjoyed the area, with its shops and restaurants.
I spent one night here and thought that the hotel was very nice, the staff was helpful and the room was very comfortable. The only thing I wasn't crazy about was the pool area. It was a little small for the hotel size, but was still clean and well kept. Overall. I would love to stay at this hotel again!
Habitaciones limpias, personal amable, cerca de todo lo que es la ciudad vieja de Scottsdale. No funcionaba la máquina expendedora de Mountain Dew. Sé que no es grave, ¡pero lo necesito!
Un agradable hotel básico en una gran ubicación. Funcionó bien!!