cleanliness, staff, downtown location, spaciousness, atmosphere $10 extra per day parking, trains, limited breakfast selection
Large rooms, comfy beds, right across the street from the fabulous Fox theater and an historical building to boot. Being only three floors high, there is a bit of street noise heard in the rooms. Nothing the hotel can do about it.
Loved the old class with a touch of modern. Breakfast was a block away, and small amount of parking. But if you love the elegance of 1800's architecture; then this is a definite yes!
I loved everything about it, no complaints!
Picked the Montvale for it's location and price, was very pleased with the quality of our room. I would say adult only simply because of it's location to bars (they're good bars though) and lack of breakfast options in the immediate vicinity. But the Satellite Diner and Sante are only short walk away. We also discovered that Post Street Ale House serves breakfast, which was awesome. The Montvale nor Hotel Ruby are really set up to serve a proper breakfast, props on the Thomas Hammer Coffee though. Luckily there are food options downtown. Post Street Ale House serves awesome breakfast nachos and Sante is a personal favorite for breakfast.
The room was great, and the history and character were well preserved through the restoration. The hotel will be even better when the surrounding construction is finished. No in house breakfast, but they offered discounts and complimentary breakfast at the Ruby Hotel, less than a block away.
I loved the decor - it felt so luxurious. The surrounding neighborhood was wonderful to stroll around, and the nightlife seemed really interesting. Everything about this place is thoughtful and enjoyable. The complimentary breakfast was nothing to brag about, but it rarely is, and it didn't diminish my experience one bit. There are plenty of places nearby to enjoy a more full breakfast experience.
The hotel was clean and located near downtown. There is a restaurant and pool that makes the hotel inclusive. The size of the room and bathroom were smaller than my personal preference.
Comfortable and clean room, staff was very friendly and helpful. Facility in process of remodel. In the process of remodeling so not all amenities as available.
Nice staff. Easy parking situation. Comfortable. Clean. A little loud. Hotel is very close to the freeway. A/C was SUPER loud even on the "low" setting - sounded like a jet taking off.
It is close the the freeway and downtown. The staff were nice and pleasant, but it takes away a lot when they are smoking outside the lobby. It is run down, the bed cover was patched, there were stains in the ceiling tiles. One of the elevators did not work. If your room is on the freeway side of the hotel it is noisy because the windows don't seal well. Parking is even though it is free, is limited, We literally had the last spot beside the garbage bins. The continetal breakfast looked pretty good, but the eggs were cold, there were not sausages or waffles left. It just seems that it was not monitored well, so items were not replenished in a timely manner. This was a last minute choice for us of what was left. We will probably not stay here again.
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Nice room with amenities + a super breakfast with many choices. Went two days without wash cloths being left in the room. Had to ask for some at the desk.
This guest did not leave comments about this hotel.
The staff was friendly and the room and linen were clean. Breakfast was also decent Outside of the hotel was shabby and run down. Pool was freezing and un-usable. This is not a downtown hotel and is not worth the usual rate of ---$ let alone the jacked up rate of $--- due to an in town event. Will not be staying here again.
its a very ok hotel nothing over the top. super easy access to highway breakfast needs to be better
The pool Our shower didn't work along with the t.v. and phone.
They didn't clean our room, when I told the front desk about it, they said the cleaning service had left and it couldn't be cleaned. No apologies or price adjustment.
Friendly staff The pictures online were not remotely accurate. Stained carpet..weird smell..terrible wifi...the hot tub water was so low the jets were above the water line..very outdated and the area did not feel safe. This hotel was represented as 3 1/2 stars on line
room was filthy we checked in and there were stains on the carpet the room looked disgusting! My husband and I were worried we would get aids just from sleeping there. We got switched to another room that was just as bad. We checked out @ 11 that night!
Friendly front death clerk Carpet, elevator, doors, bed in need of a good cleaning or replacement
Not much except it was convenient when we needed a place to stay near hospitals What a dump. Changing to Ramada soon so travelers beware.Front desk person sitting on steps outside smoking cig and didn't come in to check us in until she finished it.Lobby floor filthy. Walls with tears in fabric behind front desk. Elevator foyers dirt
There was only one choice in Spokane. It was a good one. I am sure there will be more improvements as the location is lovely, the room was clean, staff very helpful and friendly. The walls were thin as every noise wafted through. As well, being close to the airport, people arrived all hours of the night and it was noisy as they chatted down the walk. Noise. Hopefully they can improve as I believe they have just takenn over from another chain.
No long distance phone service in my room.
Easy Access to room . Bathroom not cleaned properly.
The room was dirty, it looked like it had only been vacuumed down the middle of the room and not in the corners for a long time. The bathtub caulking had black mold, and we could hear water dripping in the walls above the bed and in the bathroom. We had to wait until after 5 pm to get into our room because it wasn't ready.
Shuttle to airport, extended parking, pick-up from airport planned before return flight. Cleanliness well below par, chose not to use shower or sink.
Fantastic, historic hotel that is beautifully decorated.
We stayed in the davenport towers and it was great. This was very short notice and everything from the valet to the room to the dining was first rate. I'm not sure why its not rated as a five star. This was the best value I've ever had in a hotel stay. Can't think of a thing
I love the historical elements of this hotel. The rooms are large, elegant and quieter than the newer Davenport Tower across the street. The staff are friendly and upbeat. The special touches include a nightly turndown with peanut brittle candy. The only thing I don't care for about this facility is that the atrium area of the main floor always feels dark. There is a lot of beautiful dark wood, andiIt is true to the original era I suppose, but when I took my book downstairs to read, despite the sunny day, the room was too dark to read in. It's such a beautiful room, I always want to turn the lights up a but brighter.
The staff was very nice. The breakfast was slow which it shouldn't be. The staff was great. The cooks for breakfast need to speed it up a bit. I don't consider breakfast a "dining experience" like I do at night. Too many things to go do
I liked the all around excellent service from the valet parking to the turn down service.
Beds are very comfortable and location was great Felt like I was charged for every little thing. Staff acted like I was an inconvienance. I have stayed here before but will begin looking elsewhere.
Rooms were clean and well arranged. Location in proximity to Spokane Arena was great. No free breakfast!
The location of the hotel was amazing. It sits right next to the Spokane river with a short walk to the river side park and downtown Spokane. The hotel has two swimming pools, an indoor and an outdoor with a waterslide-fun for the whole family. The quality of room was horrible. The room was tiny, in a hallway with construction going on and not at all comfortable. On top of all that the hotel charges an extra optional fee for parking!-That's right parking. I would have been much happier paying $10 more for a room with parking included than have it as an optional charge in my opinion. The bathroom was tiny to match the room and the towels were not clean-they had crusties on them. The bed was hard, not enough pillows and during the night the fitted sheet (that was too small) slipped off revealing the ripped, stained mattress below-disgusting to wake up laying on that! Overall, I dare say we will not be staying there again.
the staff was very friendly and helpful. I had the pool to myself 2 mornings and it was well kept, nice jacuzzi. Cost of breakfast was a bit steep-a yogurt parfait and coffee was $11. The first night I stayed there it was really crowded and I could not find parking and had to come inside to the lobby to find out we had to park in a lot across the street. Was not a huge deal but it was so cold and windy and it was a long way to walk
I really enjoyed my stay at the Red Lion. I was able to rest, relax, and enjoy the wonderful Riverfront Park which was a short walk from the hotel. The room was clean and the bed was very comfortable. The only thing I can think of that may be nice is to have a place in the hotel where you could purchase late nite snacks. Microwave popcorn or a cookie would be a great addition to the coke and water machines. Also, paying to park in the hotel parking lot was a bit strange. I would be a little more accepting of this if valet parking was offered.
Super friendly staff, and the beds and pillows are amazing! Room service was a little $
Nothing Charge for parking no breakfast small rooms. Room smelled of marajuana
We enjoyed a swim and soak after arrival. In the morning it was nice to get out on the river trail for a stroll before breakfast.
Easy access to the park, spokane arena & restaurants .I luved walking the trails by the Spokane river, they were endless.
Did not like having to pay for parking price is high enough to stay. So many other hotels near by do not charge for parking.
Great location with direct walking access to the park and downtown. The pool and restraunts within the hotel provided lots of entertainment. This hotel is already one of the more expensive options in town so I was disappointed to be asked to pay extra for parking at the hotel and then $12 per person for a breakfast buffet.
Good location, facilities and staff were very helpful. I like the idea that the pool and hot tub are open 24 hours. The breakfast is excellent as well.
Service was excellent. Room was very clean, ac worked really well, comfortable bed. It was a very pleasant experience. Grandchildren got to come and swim, they were very happy.
Always a great experience. Love the hot breakfast! Our mattress was a little too firm in this room.
Staff was nice and helpful, clean rooms and linen. 2 of the 3 rooms was not read till after 1hour and a half after check in
The Hotel was located close to my destination. Beds were comfortable and clean. Room was made up when I returned. Everything worked. Someone got a little too zealous with a fragrance. Some sort of Berry smell was a bit much.
Comfortable beds Everything else.
It was quiet The lady at the front desk when I checked in was not friendly and the room looked nothing like the pictures on line, I would not stay there again just because of the way I was greeted when I got there.
Great staff with prompt service. Seemed to be in a bad part of town, but within walking distance to downtown eating and shopping.
Nice staff clean room It was scary outside and I didn't feel my car or I was safe
Bed was really uncomfortable. For what I paid, the value wasn't there.
Location to the airport
Hotel room was very spacious and clean.
Very clean & neat. Hot tub was out of order the first night, but was fixed quickly.
Location and convenience to airport. Cleanliness and facilities The staff that checked us in couldn´t find our reservation so we had to provide the confirmation number. It was prepaid through the internet and I now have another 450 bill to my credit card taken for none essentials. We spedn no additonal $$ in the hotel and have a $0 balance receipt.I will take this up with you on my return the the country and pick up my car in two weeks Please advise me if you can fix it before then.. Sincerely, Raquel and Darwin Kelllicut
The ease of parking . Slow, slow, slow speed of internet. The bed was an older style., not the most comfortable or the a usual bed that's in a Hilton-Garden inn.
The staff, especially Alexandria, was very helpful.
A true plus of the Double Tree is the complimentry shuttle service to and from Spokane airport, the staff was nice, and the rooms were very nice.
I liked the location The cleaning people took some clothe out of our room when cleaning it and they made no effort to find them and return them.
Close to everything downtown
The hotel was clean and the staff were excellent as with all the hilton hotel chain
I liked how close it was to everything, just a short walk to shopping and restarunts. Our room was a little dated. I feel that it was not worth what we spent for our room. Also our heating unit was so loud, it woke us up every time it came on.
The beds were wonderful. Staff at the hotel were courteous and friendly. Nothing in particular jumps out as something I did not like.
Proximity to downtown. It was a little run down and was not as upscale as I would expect for 160.00 per night. Bathroom is very small.
Staff was awesome, room was clean. I would definitely look to stay here again. It was a bit noisy, I think there was a soccer tournament in town and several players were here as well.
Uncomfortable bed and the loudest room!!
Pool, free breakfast Everything was great!
Good location, clean, comfortable room. No continental breakfast.
My Internet didn't work after 10 requests and me calling their 1800 No games for my kids and no business for me, money wasted
location to airport hairs all over sheets..wrinkled and dirty..i don't think the sheets were laundered ..maids just made the bed..so gross to pull down the blankets only to find long black hairs..YUCK
Location to my grandkids. Good choice for finding food. None. They help me.
The fact we left The rude manager
It was cheap Said it was a howard johnson. Was a motel 6 when I arrived. Tried to check in and the clerk said since I did it online I'd have to come back in 3 hours and was completely rude. Trash all over. Dirty rooms. People screaming all night. Obvious drug activity
instant WIFI Our first room was right on Division street--very noisy--the TV and Fan did not work--moved to a quieter room--no pillow cases and the front desk person could not leave station to get some, so we did without. Room clean but dated. Overall OK