The staff and the room
Location cant be better. Staff was very curious and friendly.
Stayed there for 3 nights without any issue.
Front desk lady awesome!
It was not as clean as it could be
It was nice and quiet
Stains on carpet
Accommodation and personnel assistance
Breakfast system, Hotel need improve on it
It was some where to sleep.
Mess from the start.Lady working did not have the training she needed was left alone,she was going to charge us an extra $700,put us in the wrong rooms,then corrected it but 1 room did not have a mattress and was never brought, room keys did not work
Only the location is good to me.
First of all, the facilities of this hotel are super old and not match the pictures as adv. 2ndly, they do provide the free wifi but very slow unless you pay for the higher speed fee daily of your stay. 3rdly, breakfast was extremely simple.
Nothing but the location
The hotel didn't have small towels and they had plumbing issues that they acted like they could take care of.
Odor in the hallway upstairs
need more airfresners carpet or something had some kind of smell
I checked in to have to pay a $100 hold for room, NEVER HAD TO PAY SUCH A HIGH INSIDENTAL even at 4star hotel.Hotel was extremely outdated and old. tv didnâ€™t work. Carpet was dirty. And the whole place smelled like dogs and cigarettes will never be
Nice Clean and comfy Exelent price/value
Location is not that great but not an inconvenience
Si decides alojarte en Extended Stay America Houston - Westchase - Westheimer, te encontrarás en una fantástica zona de Houston (Westchase) y apenas te separarán 15 minutos en coche de Parque Memorial y Centro comercial CityCentre. Tendrás servicio de recepción 24 horas, consigna de equipaje y lavandería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
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