Very Attentive and Courteous Staff in Luxury
I love when staff member offered me and my family a bottles of water when we were waiting outside for my Lyft ride.i
I wish ice machines were on each floor however when I ask for ice at the front desk, I was supply with a bag.
Great customer service, layout of rooms, cleanliness, quality of soap products, complimentary coffee in morning, great location, full-service restaurant
Expensive valet parking.
Muy profesional, muy amable, muy agradable.
Dirty and Trasy
The hot apple cider in the lobby. Great location.
The room was filthy. It was NYE so we didn't make a big fuss about it but we were not happy right away. Random sprays of stuff on the walls, a nice little white stain on the bed skirt. The first thing we did was check for bed bugs and luckily there were none. We went out for a nice dinner and when we got back there were security guards in the lobby who stopped us and asked if we were guests but we just nodded and he let us right by. We spent the rest of the night listening to one of our neighbors break glass and toss furniture around- I get it it's NYE but we didn't think this hotel was that kind of place or we never would have paid this much to stay here. The only thing the front desk did was offer us comped breakfast and to have security "look around". The final blow came upon checkout when we found out the valet fee was $50! $50?! Why not offer to comp that instead of breakfast no way we were gonna eat something made in this filthy place.
One of the best
Can rank this as one of the best. Not over the top stuffy but excellent service, clean, active, perfect proximity to all of DC, awesome decor, fabulous staff. We are just so pleased and are excited to know we no longer need to search for a place when we come to DC in the future. It will always be The Melrose.
Large room, with gracious service
The doormen/bell captains, and all the staff were incredibly gracious and helpful. The room was good-sized and well appointed. The location is great with many restaurants in walking distance. The Metro is about 3 blocks away.
The view from our room was not great, but we didn't care.
La decoración era excelente. Recomiendo utilizar el metro, está a un corto paseo de distancia.
Si hubiera una piscina hubiera sido perfecto, pero por lo demás era fantástico. El servicio en el restaurante del hotel era lento y la comida era un poco cara comparada con la excelente comida podría conseguir alrededor de la ciudad.
Ubicación, Ubicación, ubicación.
El personal era muy amable y servicial. Buena ubicación, zona agradable para caminar, cerca de Rock Creek Trail
He estado allí dos veces y era excelente
Las habitaciones, el personal y la comida
Gran ubicación, buena comida, buen personal, muy cómodo.
No hay café en las habitaciones.
Todo cumplió con mis expectativas.
El personal era muy acogedor y servicial.
A veces el personal era escaso
Fácil, cómodo y práctico
La habitación era un poco de calurosa a pesar de que el aire acondicionado estaba alto
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