Intercontinental Hotels Presidente Cancun Resort

Going back

The friendly staff and comfort of resort. Felt completely rested and relaxed. Javier pool/beach concierge was very helpful and make sure the beach is clean and safe. Humberto hotel concierge very friendly helpful and does not try to talk you into stuff you don’t want to do. Gladys is the most friendly beach club server and the others are good too. I will return there again and again.

The birds who fly in in the morning to steal my breakfast at the morning buffet.

TODO EXCELENTE. EL HOTEL, LA PLAYA, EL CUARTO, EL SERVICIO DE TODO EL PERSONAL TOTALMENTE RECOMENDABLE

TODO ME GUSTO

En general, una gran experiencia

hotel bien mantenido. Las habitaciones con vistas al océano son geniales La piscina es realmente satisfactoria. La playa está limpia El personal es realmente genial

No hay servicio de transporte del aeropuerto, fue una decepción. Pero creo que muy pocos hoteles ofrecen dicho servicio en Cancún. Sería muy agradable que lo tuviesen aunque fuese con un coste...

The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable. Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room. The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors. It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.