The location was great. Awesome view of the city in the higher floors. Clean room. Can't think of anything.
I have stayed several times before and it was great. On this visit I got a room with an old hard as a rock mattress. Not at all what I am used to getting there.
En la recepcion no tuvieron mi reservacion aunque y tenia confirmacion via correo electronico. por fin me cobraron mas que se menciona en internet.
tal vez el buffet y la atencion de la mayoria de los trabajadores. Pero nos toco mala suerte, los elevadores se descompusieron y teniamos en septimo piso, posteriormenteno hubo luz muy temprano ya lo comente en la pregunta anterior
En definitiva el personal del hotel, desde recepcionistas, recamareras, botones, guardia de seguridad, meseros y asistentes son maravillosos, atentos, calidos. Todos muestran interes por el bienestar de los huespedes de una manera excepcional. A pesar de tener otras opciones durante mis estancias en Chihuahua, yo seguire volviendo al fiesta inn por la atencion recibida. Atte Gabriela Lopez supervisora de Servicio al cliente Delta Air Lines en la cd. de Mexico. Estaria bien si mejoran un poco mas la calidad de los alimentos, la sopa de verduras se mostraba muy diferente en la foto de la carta que la sopa real.
Breakfast, both ladies did a fantastic job with the food. Front desk, made me feel very welcomed, great attitude.Hotel Employee, did a great job cleaning my room, 125. Bathroom shower needs soap tray. Morning security guard, effective. Overall, I liked the personal, breakfast and the ubication of the Motel.
The hotel was clean and the although i had experience with the breakfast rules, i must say it was good. The rules of the hotel were excessive. I had made a reservation for two queen beens and although i had prof of this the hotel personal insisted to give me a king bed with a sofa bed. A day later the manager called me to fix the issue, but by this time it was already to late. When asking for extra pillows i had to sign for them, are you serious? These rules made me feel like if the hotel was going bankrupt. Not only that but when going for breakfast they had a girl taking role just to make sure you were a guest in the hotel. The hotel does not have well defined the cliente they serve , i found these rules to be very disrespectful to me and my family.