The staff were fabulous and the rooms were clean and spacious. Location was great and a short walk to Beaver Creek and the hiking trails. The Pines Lodge is by far the best hotel for its price in the Vail-Beaver Creek area. This is our new place to stay in the area! Had a slight issue with the wi-fi speed initially, but it was repaired very quickly. My only wish was that they would serve a full breakfast in the morning rather than the continental breakfast that was served in the bar area of the restaurant.
The hotel was very great for the price point. We got a great deal online from Kayak. The staff was friendly and accomidating, allowing us to check out an hour late. Grateful for the free valet parking as this is a rarety at hotels these days. The hotel was obviously understaffed...oftentimes no one was as the desk or available for retrieving cars. The bar was not staffed until 4 in the afternoon which wouldnt be such a big deal if this wasnt considered a resort hotel. On this point we were charged a "resort fee" which seemed excessive since the pool and tiny hot tub hardly qualifies as a resort. The pool was dirty the three days we were there.
Location Boutique hotel Clean Room 105 was right next to the chair lift loading station, so chair lift running could be heard from 7 am to 5 pm which sucked. Also the pillowx on the bed were too firm.
Very attentive staff makes this place excellent. Nothing
Close to the ski lift, location in the village, views, stuff A little small and very expensive for what it offers, limited menu.
Wonderful staff and accommodations. Because the mountain was no open yet, the outdoor pool and hot tube were not open. Also, robes and slippers were not available yet.
The staff at Elkhorn Lodge was especially accomodating! They were always willing to hlep with anything. Accomodations were beautiful with breathtaking views. We could see the Elkhorn Lift right from our balcony. The lodge was beautifully maintained and the furnishings were more than adequate. I loved that the 2 Bedroom condo actually had 3 bathrooms. The negative is that the Lodge is a little hike or bus ride away from Beaver Creek village. And skiing back to condo takes some maneuvering. Overall, I would go back.