El personal era agradable y atento a nuestras peticiones. La cama no era cómoda. El ruido de la carretera. Servicio de limpieza lento (nos fuimos a media mañana, y por la tarde, al regresar, la habitación todavía no estaba limpia). Faltan servicios en la habitación, como un cubo con hielo, una señal de no molestar. Había una caja fuerte en la habitación cerrada con llave y al servicio de mantenimiento le costó bastante trabajo abrirla. La comida en el restaurante barbacoa no estaba caliente. El sandwich de la cafetería estaba insípido.
Cafe deficiente servicio al cliente está mal. El café
King size bed with lots of pillows, balcony with table and chairs, quiet, loved the all the amenities. Complementary coffee and water was great. Loved the shampoo and lotion. Great place to stay. Nice hotel with old time feel, but modern rooms. Side door entrance would not lock after entering, allowing anyone to enter without a card key.
The decor The inability to get to Room 226 from the lobby without having to carry my suitcases up stairs.
The room was great. Easy access to downtown Golden. Plenty of restaurants within walking distance. The staff person who checked me in seemed uninterested in helping me with a room. It seemed I was wasting his time when I inquired about room availability.
Location is unbeatable, nice breakfast, great dinner, parking garage Room / bathroom dirty, outdated, saggy mattress covered w/ a piece of memory foam
Great location in the heart of Golden. Lots of dining areas with distinct vibes.
Es una buena ubicación. La habitación estaba limpia y teníamos acceso a la terraza desde una puerta trasera a diferencia de otras habitaciones. El personal era muy agradable y acogedor. La conexión wifi era terrible. No hay aire acondicionado en la habitación, así que tuvimos que encender un ventilador de techo para mantenerse fresco. Realmente no funciona para nosotros. Bonito lugar, pero es caro.
El personal era muy profesional. El baño era muy pequeño por 185 dólares por noche. Fregadero individual.
El servicio de comida, personal de la cocina es excelente. Hacen todo lo necesario para que el cliente esté feliz. Quería una habitación con balcón, pero me dejaron entrar a las 11 de la mañana sin ningún problema.
The hotel was clean and quiet and had an indoor pool. Price was high for two small double beds and breakfast was not included. The pool water was severely burning to eyes - rest of the evening spent periodically flushing eyes out with fresh water after swimming in the afternoon.
The room was nice and spacious with a small fridge and microwave which were handy. The front desk staff were really nice and helpful. Especially the lady who had moved there from Florida (don't know her name). She was really nice. I also liked that they had a few frozen dinners for sale for when you just wanted a quick something to eat without going out. The location was great also, just a short drive to nice restaurants and the movie theater. Really a nice place with nice people. I didn't like being right down the hall from the cafe because I could smell food cooking in the morning and hear people laughing and talking over their breakfast which woke me up.
Me encantó la habitación, la chimenea, los detalles de lujo. A diferencia de otras cadenas hoteleras, las habitaciones en éste ofrecían enchufes múltiples, una buena iluminación, artículos de tocador y café de lujo. Me encantó que no utilizaran llaves sino un código personal para cada puerta. Muy atentos a mis peticiones y el personal super agradable.
Location, cleanliness, and staff were good. Street and hotel guest noise made it difficult to rest.
When I got to my room the towel bar was hanging off the wall and was never fixed during the 4 nights I stayed here. The water heater and air conditioning broke while I was staying. Everyone had to take cold showers until the water heater was fixed. Managment did not communicate these issues to the guests, we had to figure it out for ourselves. Management also did nothing to make up for the inconvenience and uncomfortableness these issues caused. My friend held a brunch in one of the small meeting rooms near the hotel lobby and it was probably 90 degrees in there. It is a good location, but I would never stay there again.
What a great little hotel! The best location - we were right downtown in the quaint old downtown & on the river too!Rooms are gorgeous - big fluffy beds, lots of nice touches like free bottled water, fridge, robes. Very clean & very comfortable. Staff are beyond friendly & the restaurant was great - especially the patio overlooking the river. Their burgers are awesome!
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Modern, comfortable, amenities, great location. Excellent catering. Wedding event
The beds are the most comfortable beds we've ever slept in at a hotel. The atmosphere of this hotel is lovely. Very home-like. I wish the hotel had a pool - I don't think it did.
clean rooms, good hotel a little too far in the west of Denver
the best is location. the hotel located in golden, where is very peaceful and safty. my friend told me this is the best hotel in golden.
Cleanliness / decor / staff
Front desk person was nice. At first look thought it looked great. It was a suite which is fine, but the first coffee mug i took out of the cabinet was dirty. 99% sure the hair conditioner was refilled with body lotion.
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Staff was very friendly, room was large with kitchenette. Very clean and very quiet. Bed was comfortable! Slept great! The location, not within walking distance to any restaurants or stores. It would have been nice NOT to have to get back into the car again after driving 7 hours. But it is right off of the highway, easy on/off access.
This guest did not leave comments about this hotel.
Cleanliness, breakfast and friendly staff Not really
Good breakfast The hot tub was filthy, green and smelled awful.
Staff was great, rooms were very spacious and very clean. Definitely go back to that hotel.
Location to Golden and the room itself were great for the whole family. The pool area could have been cleaner and the water a tad bit warmer.
The location and the pleasant staff. NA
This hotel was BEAUTIFUL!!! It was a suite and had a wonderful kitchenette area fully stocked and a full refrigerator and dishwasher! The room was cozy and elegant. Staff was VERY friendly, helpful and accommodating. Breakfast-included, WONDERFUL! There was NOTHING I did not like about this hotel!!!
Clean, modern, great hot breakfast, friendly staff
This guest did not leave comments about this hotel.
The on-line reservations were convenient. Overall the stay was good. We checked in very late at night and it was good that there was an employee there and available right away. The room could have been cleaner. There was still some sort of sticky substance on the desk area. Perhaps where a soft drink or something had been sat by previous guests. The mirror and sink area was not detailed very well. The only other complaint was the quality and thickness of the pillows. They left some to be desired.
Convenient, safe, clean, free Wi-Fi, free breakfast buffet, affordable and great staff. Wish the breakfast buffet was open longer on rhe weekend.
The window opened Quiet Right across from the colorado mills mall Right down the street from Colorado State Patrol academy ;) Dirty room Small tv No refrigerator in room No microwave in room Towel rack was half ripped off Breakfast was not stocked and ended 30 mins early Elevators are shady
The price was good. We didn't like the fact that after one night of staying there and despite the fact that we were leaving the very next morning didn't seem to matter to the owner who made us move to another room so they could rip up the carpet in the room we were in, (which by the way the carpet didn't get ripped out). They put us in a room that had just had the carpet replaced and the smell of the glue was so strong it made me sick to my stomach. I went to the lobby and requested another room. In the process of moving I lost my keys to my car and had to frantically search for them. Luckily I found them. We were told that the owner was the one who insisted we and about 4 other people be moved even though we were all checking out the next day. In my opinion the owner was very inconsiderate and didn't care that he was inconveniencing his guests. We will never stay at this hotel again, nor recommend it to any of our friends. The owner needs to take a course in Guest Relations.
My mother came in from NM, I came in from NE . She arrived 2 hours before me,when asking the hotel if she could check in instead of me, they were rude and told her nope,not possible. So I called 1800-hotel. They changed everything for me after I explained. With No rudeness or fuss. She went back to check in and the man, was even more rude. Walked to the other side of the counter and didn't ask her to come down. Then requested her Id and cc. So she slid them down the counter to him...Then he said ."how dare you throw your cards at me!!!!" In an distressing voice... She then explained,she slid them to him and he didn't say a word. Then after gathering and inputting everything he left her cards on that end of the counter and didn't hand them to her.... Handed her the room keys and that was it. No thank you for choosing us..No apologies for his crappy behavior. We never got the crib we requested either, the bathroom had black short hair all over the door and discussing black tape holding the towel rack up! We never use this location again.
The bed was good. Two large brown stains on the bed spread, the toilet bowl lid was not on correctly. The towels in the bathroom looked like they were thrown there. One of my group member had hair on her bed and the floor was not vac. She went to another room and the floor was messy again and they gave her another room and a maid had to dust mop the wood floor. Cont. Breakfast at 6 AM, not so. I got there at 6:15 and was told to come back shortly. My first time here and my last. Thank you.
front desk person was kind and offered us another room There was a suspicious couple who was obviously not staying there lurking at the door waiting for us to enter so they could get in the building. The bedsheets were on inside out, there was a stain on the blanket. This was touted as a non smoking hotel and there was obviously smoking on the floor where our room was. We checked out within 20 minutes of checkin.
This use to be a nice place to stay. It has gone way down hill. Tried to put us in a room that smelled like someone had died. Then I asked for a different room only to get a room that the sheets had not been changed. We have been staying here since 2003 we decided we will not stay here again. What a dump. The breakfast was the worst cup of coffee and a pieceof bread.
El personal era muy amable. Está muy bien que los perros sean bienvenidos. La cama era súper cómoda! La habitación era moderna, pero los baños estaban destartalados y viejos. Había grillos y arañas en nuestra habitación en la planta baja. Olor a humedad.
Realmente agradecí poder llevar perros! Bonito hotel, cómodo por dentro, disfrutamos sentados alrededor de la piscina. No hay mucho espacio para el desayuno y no hay ordenadores disponibles para los huéspedes
I liked the size of the room. King bed, the reason to book it was for the jetted bath tub, only if it was in working order. Big enough for two. It did have a sparsely equipped gym room. An indoor pool area. You have to pay extra to use the in room safe if you desire to. Kind of so, so I guess. It has its plus and minus going. Been to better and been to worse places. It's an all walks of life type of place. No plug for the in room jet tub. The very reason why I booked the room. The tub could not hold water so, no jet tub experience after a long travel day....The room was an adjoining room and the other people smoked and used incense to mask their party smoke. It reeked of cover up. The key cards were a problem too with them not working after 3 key cards sets issued. It was quite noisey and thin walls. Breakfast was kind of ok. After not being able to relax and enjoy our jet tub for half the night, finally they bring us a plug for the tub many hours later. Then the jets were on (finally). Talk of discounts were offered for all the inconveniences we experienced.
Staff was very friendly. Breakfast wasn't very good, pool area was run down, room was not the cleanest, bed was very hard/uncomfortable.
quiet, comfortable beds small coffee pot in room - but could go to kitchen area; no private area for business (desktop was adjacent to checkin area & very visible; not conducive to conference call). Safety - if customer slipped on ice in parking lot, you'd have an issue. Could've easily been cleared since snow was 2 days old and such a minor amount for Denver.
Location to our competition Hard pillows and bed, breakfast wasn't very good, light flashing on the phone no one could fix
Clean, nice, bright room with cook area (2-berner stove, 4-cup coffee maker, apartment-size refrigerator, dishwasher, and dishes and silverware for two). Food pantry on 1st floor with reasonably-priced snacks and frozen meals for breakfast, lunch and dinner. Free laundry facilities, wifi, coffee, popcorn, and DVD movies. Good daily rate through online deal-seeking service. We were stupid: 4 out of 6 dryers in laundry facility were disconnected due to water damage from a leak that was being addressed by a contractor. We didn't realize that 6 washers feeding into 2 available dryers created a bottleneck, which forced us to dry our laundry in our room. In a perfect world, the staff could have hung signs on the washing machines warning of the potential bottleneck for those of us not observant enough to realize the issue, but I'm not going to blame the staff. If we had done our laundry the night before, we wouldn't have been inconvenienced at all.
Room was very clean. The staff was very friendly and made me feel at home. The breakfast was better than I experienced at home. No.
The hosts were very friendly, and they made a great breakfast too.
We stayed for 8 nights this May and had a great time. The hotel was clean and quiet and more than met our expectations. It was well worth the money. The staff was excellent and very helpful. We will return.
I stayed at the TownPlace suites when I came to Denver to take care of some business before we moved into our new house. It was very clean. The staff was willing to go beyond their normal duties to accommodate and were all very friendly. I would stay at a TownPlace suites at any other location in the country based on what I experienced here.
Helpful staff, neat comfortably decorated rooms, an excellent bargain. Would be back.
I was in town for business for nearly two weeks and wanted a place with extra space and a kitchen. This was just what I was looking for. The room and hotel was very clean and the room desk was big enough for all of my papers and books. The clerks always had a smile and were readily available and helpful for any questions I had. The just baked cookies at night were wonderful and very welcoming after a long day.
We stay here on every trip to Denver. we just love it.
From the moment we arrived to check-in, until we checked out two days later, the staff went out of their way to help us. We asked about restuarants in the area, the clerk gave us several to chose from. He told us the price range of the food, what the atmosphere was like and if we needed to make reservations. He was able to give us directions to a local grocery store in the area, the Mall and where we might go to purchase Bronco apparel! After dinner the first night we headed back to the room to relax and unwind. We were unable to get the TV to work, so we contacted the front desk. The night shift clerk was to our room in about 5 minutes w/a new TV. He apologized for the TV not working and asked if there was anything else that might need his attention. We absolutely loved the warm cookies and fresh coffee when we checked in, so on Saturday afternoon, we went back over for more! Just makes you feel at home. The room was clean and comfortable. I would recommend this hotel t...
The hotel is a good value, the staff was friendly and helpful. The location was good . Easily accessible to and from. Breakfast could have been a little better.
I was very happy with the hotel. We had only a efficency, but it had everything we needed. Frig, microwave, stove,etc. The only con's would be that the bed was a bit hard and I wasn't crazy about the pillows, they we too hard as well (for me). Oh..plus the tv was on the small side in todays high standards. lol It was more than adequate though. The front desk was awesome, people were friendly and helpful. They also had free internet as well as an assortment of snacks and cooler items, and round the clock coffee. I'd stay there again.
We were visiting Colorado School of Mines and the hotel was only 10 minutes away. Rooms were nice and clean.
This is one of the best hotels I have stayed at. I highly recommend this hotel. The hotel is very clean, spacious and the kitchen is well stocked. The staff is very helpful and courteous. The health club is a great perk.
This hotel was conveniently located to highway 6 and clearly is a favorite choice of business travelers. We normally like Marriott TownePlace Suites but this one had some issues. Our refrigerator wasn't plugged in and really stunk such that we couldn't even use it. We booked 2 double beds and were givien a queen instead. There was no wireless access as promised, so I had to use a WAN connection which required reconfiguring my email access. Despite all that, it was a good stay. We always appreciate that TownePlace provides a free computer for its guests at a central workstation.
The room was spacious and clean and very nice and the staff very friendly and accommodating. I was visiting my son in college and had snipits of time between classes. I was thrilled to have cable channels that many hotels don't carry when I travel.\n\nThe only problem was the noise from the adjacent rooms - I could hear the morning alarm (4:15 a.m.) as if it were my own and their talking as if it were in my room. After 3 days of being awakened, I finally requested a room change which they accommodated immediately. The last room they gave me was at the end of the hallway on the 2nd floor and was very quiet - didn't hear anyone and the hotel was full. \n\nI would highly recommend this place but suggest you request an end room on an upper floor facing the parking lot (the other side has a busy road) or bring ear plugs.
Georgetown is quite small and historic; the Inn is well located to enjoy the village by walking. Yes.
It was really convenient and clean. The bed was pretty comfortable. We were fortunate to get a room at the end of the building on the top floor. I know the noise from other rooms would have been an issue had we been in a different location. The walls are pretty thin.
Proximity to I70 route, and easy journey from Denver International Airport. Ideal stop-off for Ski areas Lovelands, Winter Park and Sol Vista. Ceiling above bath/shower damaged from leaking bath in room above.
It is located in a beautyful area, close to I-70. Short travel distance to Loveland ski area. A little over priced.
Good rooms.whole place is very nice in good location.Can't fault of in any way
Room was fine and clean. Quiet hotel. The situation of the Hotel is great if you go snowskiing in Loveland. Georgetown is a nice historic little town with a couple of bars restaurant and Breakfast place. The room are not very noise proof !
friendly staff, clean rooms, good value.
walking distance to historic village Noisy. Normal voices could clearly be heard next door and floors above creaked
Nothing. Checked in at Midnight. Left by 2:00AM. Room smelled. Was fairly clean.