Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago. The bathroom didn't seem to have a fan to get rid of shower steam.
The staff were very helpful and friendly. The room was fantastic, love the balcony. Thank you for a hotel chain finally realizing that not all people are 5 foot 8 inches tall, it was nice to be able to shower without having to squat to wash my hair, kudos for the adjustable shower heads. Having to pay to park in the lot of the hotel i was already paying to stay in.
view, walking distance to dining, willis tower rooms are too small, no refrigerator in room, shower water luke warm
My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service Couldn't stay longer
Stay here every time we are in Chicago. Nice having a balcony. Parking is $43 per night. Way too high when we walk everywhere we go.
Service and staff and proximity to grocery stores. Noise from Interstate.
The people who assisted me were all very helpful and friendly. The food at the restaurant was fantastic. I had a steak and burger that were both really good. The room was extremely comfortable. Thanks to everyone there.
Very good service, staff were keen to please. The room was spacious and comfortable. Not in the most glamorous part of the city but not too far from where it all happens.
The location is excellent, being so close to the hospital complex nearby. The restaurant was wonderful, and the morning breakfast room service was on time. The toilet was poorly functioning. The TV remote "worked" but did not actually control my TV. Also many channels were just static. The final nail in the coffin was the mandatory valet, which costs $43/night. That was horrific.
Convenience to the Medical Center
Perfect location close to everything downtown, very clean modern rooms, everyone on the staff went out of their way to make me feel comfortable. I will definitely stay here again in the near future!
Very clean. Friendly staff. On street 24 hour free parking. The bed. Pretty uncomfortable. We slept upside down to avoid feeling like our feet were higher than our heads.
Muy cerca del centro, económico y limpio. El personal no se enteraba demasiado de las cosas y tuvimos algún problema con las llaves. El servicio estaba decente pero eran algo secos en el trato.
La ubicación. Desayuno escaso, no hay ascensor y cobran un plus por Visa.
Las tostadas de por la mañana estaban buenas No me han gustado las habitaciones, el personal no era todo lo amable que cabe esperar. Es más un motel de carretera que un hotel al lado del Loop de Chicago.
Úbicación y desayuno. Huéspedes ruidosos. A pesar de ser hotel, solo te limpian la habitación y cambian las toallas si lo pides. 2 WC y 2 duchas para una planta de habitaciones.