Agradable, buena ubicación.
Tuve una estancia estupenda. El hotel está en una ubicación estupenda. El personal era amable y servicial. Las camas eran muy cómodas. El único aspecto negativo fue la construcción de la nueva zona del vestíbulo. Aparte de eso, fue excelente. Volveré.
Tiene un ambiente agradable y era justo lo que queríamos. El personal es cálido y acogedor.
La ubicacion baño sencillo sin ningun extra, poco champu, para un hotel tan caro, si pagas internet por dias solo te vale para un pc, si hay dos personas tienes uqe pagar dos, aunque solo te conectes un ratito
Me encantó la cama y las almohadas. Muy cómodo. Gran ubicación para todo. Vestíbulo en obras pero sin ningún problema. El personal era eficiente y amable. Lo pasamos de maravilla. Sin duda me alojaría aquí de nuevo. Nada
La ducha no tragaba bien y se llenaba de agua con rapidez. No es un problema grave
La persona de recepción era increíble. Se tomó el tiempo para indicarnos dónde estaba todo y qué hacer. La ubicación era perfecta para hacer turismo. La habitación estaba limpia. El resto del personal parecía no preocuparse. La habitación era muy pequeña, la vista muy mala. No cumplía con los estándares del Marriott, es mejor alojarse en otro lugar.
Muy limpio, las camas estaban muy bien, un poco de construcción en el vestíbulo, pero sin duda me alojaría aquí de nuevo.
En general, el hotel está bien. Buena ubicación, ambiente, etc. Bichos en la cama, pelos de mujer en la cama, el aire acondicionado no funcionaba bien...
Excelente ubicación y limpieza, magnifico desayuno bufete, habitación espaciosa y una vista increíble de la ciudad. Aire acondicionado ruidoso
Buena ubicacion,con facil acceso al tren atraves del edificio vecino.. Habitaciones amplias y confortables.con cama queen comoda y wi' fi gratis, Personal en la recepcion muy amable pero no disponen de personal habla hispana.Agradecemos a la encargada del restaurant .que colaboro muy amablemente con nosotros al respecto No disponer de frigobar ,ni de cofre de seguridad en la habitacion. No disponen de canales de tv en espanol.
The staff was excellent. Everyone was very friendly & helpful, from the front desk to the breakfast staff. Nice room. Nice view of city. Great location to downtown attractions, restaurant, etc. I would stay there again. Minor complaints only. We were staying 4 nights and the room only had 2 tiny drawers for clothes & a small closet. Not a huge deal, but we had to leave a lot of clothes in our suitcases. As I said, the breakfast staff was fabulous, the food, however, was just okay. Weekdays seemed to have more variety, weekend days the choices were extremely limited. They ran out of half & half cream for the coffee after the first day & it was not restocked throughout the rest of our stay.
We are a young family and this hotel was a great fit for us. Chicago is a very welcoming to families and the staff here was no exception. From the doormen, to the front desk staff, to the dining room manager, everyone doted over our daughter and did everything they could to make sure our stay effortless and enjoyable. The location was great too. Not far from the magnificant mile and adjacent to many restaurants.
everything was pretty clean, great service. Better than what I expected highly recommended
Close to Navy Pier and Red line station. South side of building faces main fire station. Sirens and air horns going off all night.
Good size room. Stayed in dual queen suite with corner sofa sleeper. Enjoyed text alert when room was ready. Prime location. Friendly staff. Solid breakfast. Huge rec center on lower level (basement). Room wasn't cleanest. Stain on comforter up by my neck. Sink was clogged from prior guests. Parking was extra and expensive. Used SpotHero to get lower rate and closer location. Grand Plaza was 1 block.
The Breakfast Buffet included with the room rate was very good.
Very mosey staff not nice also I wood nevertheless stany there agan
The staff was friendly. The construction noise was terrible. Construction was happening at 7 am on Saturday morning directly outside our window. The breakfast was terrible. I understand it was free, but at least provide decent food. There was only one working elevator.
Everything !!! None
The hotel is in a great location and the rooms are very spacious. Everything was great!
The staff was amazing! Breakfast in the morning served with a smile just like a second home. Highly recommended. No. One of my best hotel experiences in recent memory and I travel a lot.
This guest did not leave comments about this hotel.
The location of the hotel was great! The room was comfortable and clean. Staff was friendly and helpful. Breakfast was a plus. I requested a high floor, but instead received a room on the 5th floor facing a parking structure overlooking trash bins. I was awaken every morning to the sound of a garbage truck dumping trash bins. Because of location, I was unable to open the windows.
The location is great. Some stuff at the reception are mostly very impolite, not trying to offering helpful suggestions, acting as if the customers are just willing to cause problems, which is definitely not matching to the level.
Helpful staff, good location and the breakfast staff was awesome.
Helpful staff Confusing parking ramp
Parking at the hotel. Free wifi. Free breakfast. Awesome staff.
Location was excellent. Staff was also very good. Lady in charge of the breakfast area was always happy and going above and beyond to help and to make sure we felt 'at home'. The breakfast area is definitely small for the size of hotel and nbr of guests. It was difficult to find a table and buffet line was long and layout made difficult for people to move around. Pool area did have towels and small kids took over the hot tub.
Great location, nice room, good breakfast and gym
It was very clean I was disappointed that I didn't get the room I had already reserved online. When I checked in they said they didn't have that room available which made no sense because I had reserved it like a week and a half before my trip.
The manager was extremely helpful as was the woman working with the breakfast.
The lobby construction was disappointing. Would have expected better for the price