Desventajas: Not happy with BOOKING.COM they did not tell us about the noise of the hotel nextdoor and the wedding happening on Sun. The resort showed me on the website that this was a warning that should have ...
Ventajas: The room was super nice. The bed was comfortable. The view is great too.
Desventajas: The breakfast is not impressing at all. We walked down. There was only napkin left. (It took them about 10 minutes to refill the napkins.) When we tried to get the cooked food, only two portions left...
Ventajas: Room very clean. Great view. Loved happy hour and breakfast.
Desventajas: Couldn't see anything I didn't like
Ventajas: The location was great. There were plenty of food options within walking distance. I enjoyed watching the birds and bunnies. Our stay was very quiet and relaxing.
Desventajas: The shower pressure was terrible and the temperature kept changing on its own. I settled for a bath instead.
Ventajas: Charming location and classic room. Fabulous view.
Ventajas: Incredible location and facility. Great staff, wonderful rooms.
Desventajas: Cannot think of a single thing I disliked
Ventajas: Cozy with a great view.
Desventajas: It was perfect.
Ventajas: Loved the room and view. Bed was great, room and bathroom very clean. Updated bathroom, nice patio with spectacular views!
Desventajas: Nothing to dislike.
Ventajas: Lovely view
Desventajas: Very poor breakfast. The tables weren't even laid. Very poor selection of food.
Ventajas: Wonderful little hotel with great views. Room was nice and clean. Breakfast was very good with plenty of choice. I loved the complementary wine and cheese in the afternoon. It was actually more ...
Desventajas: When I booked the room I picked the room with the view and thought I had booked the room with balcony. Turned out the 'Harbor View Rooms' do not have balcony. Since they were all sold out ...
Ventajas: We loved the location. the view and breeze from the harbor were lovely. The staff was very helpful and cheery. we enjoyed the breakfast and visiting with the others when drinking wine with snacks downstairs.
Desventajas: The water flow in the shower was a little weak, but it worked.
Ventajas: Beautiful location overlooking Dana Point harbor. Very well kept hotel
Desventajas: Water pressure in the shower was sub par but understandable since we are in a drought.
Desventajas: Food just okay for the price; room not ready at check in time; beach not as clean as expected.
Ventajas: Everything!!! Service was absolutely amazing.
Ventajas: The service was supreme from the time I stepped off the shuttle. The rooms were really nice and the bed was heavenly.
Desventajas: The meal prices were over the top. Way too expensive. Soup and a sandwich for 2 for lunch with water was $71.00. Breakfast for 1 was $66 for eggs bacon and a waffle.
Ventajas: I am so pleased to being upgraded to a sea view room, the view of my room is excellent and I love the fire place so much! Breakfast is tasty, staff are very helpful especially Nancy. She is very ...
Desventajas: Breakfast is inclusive in my room rate. However, staff didn't explain where, when can I have the breakfast and also how it works. I called the front desk to ask, staff told me I can have my ...
Ventajas: Great location, staff very courteous
Desventajas: Worst thing: Booking.com FAILED to tell me there was a '3rd night free' promotion during the time I booked it. I paid over $700 a room for 2 nights, and I'm really not happy that no ...
Ventajas: Beautiful hotel, friendly staff & very relating
Desventajas: Restaurants & room service were highly over priced. So was the parking.
Ventajas: staff great
Desventajas: There is no 'adult' pool it was filled with little kids
Ventajas: Staff were fabulous. Nothing was too much trouble. The remodel of the foyer area is really fantastic-great design. Rooms were clean and large for the standard size.
Desventajas: The pool was unfortunately shut for a day. There was a back up pool. when we did get to the pool it was wonderful. The tram to the pool was not as regular as they stated. We waited longer than the ...
Ventajas: The private club is Bomb BestBloody Nsrys in the world
Desventajas: Breakfast options suck in the sit down restaurant
Ventajas: Beautiful hotel. Nicely renovated.
Desventajas: Service was ok. Miss the service touches from the St. Regis.
Seemed understaffed at front desk.
Breakfast at Aveo restaurant overpriced and ok, not wow.
Was offered a 'flash sale' upgrade at check in which felt awkward for a luxury hotel.
Ventajas: your employees all excellent. the working operations through out the property excellent.
Desventajas: amenities could be improved.
Desventajas: More money for our booking
Ventajas: The customer service at the hotel is impressive. It's a gorgeous location but the exceptional Staff training is evident. Only Ritz in Paris is better. Pretty rooms, sound of surf, good sized and ...
Desventajas: When a hotel is this good, what is only okay sticks out like sore thumb. Breakfast service was very slow in restaurant. Although fab view makes it less annoying. Wished there was a more low key dinner...
Desventajas: Old bathrooms, small rooms, overpriced in-room dining, broken fixtures, cold hallways.
Ventajas: the view was amazing. pool area was large and lush. excellent gift shop. dining choices were all inclusive. you definitely won't starve. room service was fast and efficient. housekeeping ...
Desventajas: sleeping area just a bit small for the price. Gina in the restaurant for breakfast stuck out like a sore thumb. preoccupied and inattentive.
Ventajas: The staff, the location and the room.
Desventajas: Limited options for food.
Ventajas: Fantastic Views
Desventajas: Large Hotel
Ventajas: The food was amazing at Raya... Eggs were the best I ever had and the view was heavenly!! Staff was extremely friendly and professional.
Desventajas: They could have had more or faster pool attendants serving drinks and food. We ended up going to the pool bar which was faster
Ventajas: View Staff was extremely courteous!!!
Desventajas: Not happy Paying a resort fee $30 a day while infact I was staying at the hotel!
Ventajas: It's location and the quality of the food.
Desventajas: The cleanliness. The room was not cleaned. The staff were poor and not many spokeEnglish. The room service was very slow. We waited over an hour for breakfast. Thefront of house staff were over-familiar.
Ventajas: Staff is very friendly, the resort and location are perfect
Desventajas: While the room rate is relatively fairly priced, once on the resort I feel lie you get nickel and dimed afterworkds. Parking is $37 a day (and I don't know how anyone could be staying at this ...
Ventajas: Location was great!! Most of the staff were friendly. Room decor was pretty.
Desventajas: Resort fees, parking fees, wifi fees...fees...fees...fees. They 'nickeled and dimed us for everything!! The rooms are quite costly because of the location, which was great. However, in our room...
Ventajas: A lovely property with wonderful staff.
Desventajas: Parking staff
Ventajas: Gorgeous location and facility. Lots of activities nearby! We will certainly be back!!
Desventajas: Maybe more outlets in the rooms? My daughter was looking for one closer to the full length mirror.
Ventajas: Staff was exceptionally friendly.
Desventajas: Staff was well-meaning but ill-informed about dining services. Room was small. Meals overpriced. Our one-night stay for a room booked at $395 came to $593, which included required, but not advertised...
Ventajas: all amenities are great ! all personel are friedly knolegeable and attentive to our needs
Desventajas: they could find our reservation thru booking.com ??? really? room was not ready, upon arrival & had to wait for two hours ??? really?
Desventajas: Loud air conditioning in 1st room. Had to be moved to another room because of an awful smell from the mini bar breakdown.
Ventajas: Bar and terrsce were great
Desventajas: Weekends seem to be LOUD here because it appeared that THREE seperate wedding receptions were happening at this resort - on the same night. This made for very loud parties with competing music a d ...
Ventajas: During my check-in, the front desk stated that they didn't have anymore King size bed available, but the front desk side they will have one in the morning. Next morning front desk called me and ...
Desventajas: During my check-in, the front desk stated that they didn't have anymore King size bed available
Desventajas: The pillows were to fluffy. Hard to get 100% comfortable.
Ventajas: Desayuno bueno
Desventajas: Extras pago por resort-parking
Ventajas: It was conveniently located for an event we attended which was held in the park adjacent to the hotel.
Desventajas: 1). Would have liked a self-park option instead of all valet parking. Parking. cost us an extra $37 per day, plus tips for valet parking. 2) There was no refrigerator in the room. Would have been nice to have one.
Ventajas: The music playing throughout the courtyard.
Desventajas: The eggs were extremely watery and the sausage was dry and tough. When we entered our room and turned on the air, there was minimal air movement, and the air return vent was noted to be covered with a...
Ventajas: In a very good place for the beach and restaurant. Thanks
Desventajas: There was nothing I didn't like
Ventajas: All the staff were concerned and took care of things. Even the other people staying there were friendly and fun. Many were return guests. I recommended it to family that will be coming out in the ...
Desventajas: Wish I had a room with a view
Ventajas: Nice old time beach cottage feel.
Ventajas: Staff was incredible
Ventajas: The hotel had a couple of beach cruisers available to borrow...so fun! Also, the courtyard area had some great outdoor seating. We enjoyed playing cards with a view of the beach.
Ventajas: Nice room, was allowed to check in very early.
Desventajas: Large highway and railway line between hotel and beach with only one place to cross on foot.
Ventajas: The staff was so accommodating. The breakfasts were really good!
Ventajas: Nice room, clean and comfortable. Staff was exceptional. Breakfast seating area was very small but breakfast was good.
Desventajas: Our room with an ocean view was a little noisy during the day, since it was on the first floor and faced Pacific Coast Hwy, due to passing traffic and the regular running of the Metro train across the...
Ventajas: Staff were friendly, room was clean, has a small hot tub.
Desventajas: A/C did not blow cold. Hot tub probably would only fit 3-4 people comfortably. Hotel is on the other side of the street and a railroad track from the beach. Easy to drive and park. Very long walk, and up stairs for an overpass to the beach. Beach is rocky
Desventajas: 1)The room smelled like smoke 2)The room was filthy-I took pictures 3)The location was misrepresented, yes it was across the street from the ocean but there wasn't any safe access 4) the parking was terrible-they were running a car detailing business
Ventajas: Room was nice. Bedding was wonderful. Pets allowed.
Desventajas: 'Free Breakfast' was lacking and pool was small for a big hotel. Staff response to concerns were to make excuses.
Ventajas: I liked the convenience and the breakfast.
Desventajas: The breakfast room was too small.
Ventajas: Very friendly people, all around very clean. Fabulous location
Desventajas: Carpet needed a deodorant-it had an 'odd' odor.
Ventajas: The staff at the check in desk were very helpful and friendly.
Ventajas: Breakfast was excellent. Jacuzzi was amazing
Desventajas: Hallway smelled like cigarette smoke
Ventajas: Okay, parking between poles and other car was a challenge, no area for kids to play, restroom for lobby on 2nd floot
Desventajas: I booked a King Suite with sofa bed the picture I seen at booking.com of that rooms shows a wet bar counter with sink and microwave. I looked on others website like Agoda same pictures. I did not see ...
Ventajas: Great location....nice breakfast....clean comfortable suite. Parking good. Nice staff.
Desventajas: Construction was going on at the motel.. At 8:00AM they were hammering right over our room! I did make a complaint to the staff and the next morning ...no more hammering.
Ventajas: Amenities, staff, location, room was perfect.
Ventajas: Was close to the wedding venue where my friend was getting married!! Easy check in/out. Lost our room keys and was given a new set with no hassle.
Desventajas: have to pay for parking on daily basis 10dollars/night.
Ventajas: Location was great easy access to the places we wanted to go.
Desventajas: Parking was a bit difficult, depending on the time you were parking.
Ventajas: Nice Staff, Nontoxic smelling rooms
Desventajas: Smokers hanging out in the garage area. Need more healthy choices for Breakfast.
Ventajas: They allow pets in every room. No pet smell in the room. They recycle. Serve almond and soy milk as a part of their free breakfast. Subway and other restaurants in walking distance. Quiet Refrigerator, comfortable bed, and can open Windows!
Desventajas: No charger for the phone on the lamp in between the two beds. Plumbing is loud with the Jacuzzi baths. They have plastic glasses, prefer real glass. One elevator only. Need more than one luggage carrier on wheels. Prefer nongluten food/fresh-squeezed o
Ventajas: Great location. Comfortable clean living area. We had fun hanging out on the deck.
Desventajas: Bathroom definitely needed an upgrade and it wouldn't hurt to clean under the mat in the tub once in a while.
Ventajas: I chose this place because it was close to where I needed to be early the next morning. And because it had a pool and was close to the beach in case I wanted to take a dip. It delivered on all those. The staff was friendly and helpful and the parking lot big enough for me to park my car with trailer while not causing problems for other guests.
Ventajas: Friendly staff, rooftop bar for sunset & side rooftop patios for morning sun; no hot tub but pool heated. Very comfortable beds, very pet friendly. Dogs all over the place with a community dog ...
Desventajas: Nothing really
Ventajas: All staff were kind, helpful, and eager o please. We especially appreciated the valet staff who didn't mind our repeated requests to get stuff from our car. They also gave us a place inside the ...
Desventajas: Because we booked with booking.com, we didn't get the cute little cookie bag upon check in. Everyone else did.
Ventajas: Booking should include taxes Room didn't even have a microwave just a fridge Paid so much for 4 days
Desventajas: So much money fir room after taxes plus 25$ a day parking as well
Ventajas: The bed was very comfortable and I loved the shower! The hot, fresh cookies were amazing and I was so happy they gave me bottled water for the room.
Desventajas: When I entered my room I noticed there was only one bed. My reservation clearly stated a double bed reservation. I promptly called the front desk and the front desk lady said my reservation was for a ...
Ventajas: Lounge on the roof the one night we were there. The 2 person band was very good. The view was beautiful
Desventajas: We lost our ATM card at the hotel and no one seemed overly concerned about helping us. Also we asked the breakfast staff to split our breakfast tab and instead we both got charged for breakfast. ...
Ventajas: It was so cute! Very comfortable.
Desventajas: We had to walk quite a ways to everything... The ad implied that there was a lot in walking distance...
Ventajas: bed and cookies.
Desventajas: Broken sliding pocket door into batchroom; Smelled musty; light bulbs were out. Glass door was an afterthought on the bathtub/shower and did not shut.
Ventajas: Great location and beach access. Rooms are large and the balconies are a plus.
Desventajas: Walking to the beach is great but the location is awkward for car travel. It's caught between two freeways so three are a lot of U-turns and one-way streets to contend with. Be prepared for that. ...
Ventajas: There wasn't anything outstanding about this hotel
Desventajas: Parking fee.over priced for an old hotel. Not convenient to anything. Rooms were redecorated for looks and not function. Bathroom was terribly small and inefficient. 2 tvs and 1 remote.
Ventajas: nice furniture.. other than that the room flooded
Desventajas: Horrible service . Rude staff ,
Ventajas: meal was terrible
Ventajas: My previous stay was very nice.Great view comfortable bed and very good vibes.
Desventajas: Well there is a very large homeless population which they camp right on hotel grounds, The air conditioner didn't work nor did the phone,The bed was extremely uncomfortable and they had some sort of construction going on as if they were in my room