El personal de recepción fue maleducado, y no tienen sentido de servicio al cliente o entusiasmo. Me dieron una habitación que no estaba limpia, se me trasladó a una habitación, donde había trabajo de renovación en el pasillo, incluso después de pedir una habitación tranquila. La ducha era terrible alternaba de helado para hervir, colchones de mal aspecto, picaporte de la puerta del armario estaba colgando, soporte del televisor roto, muebles en mal estado. Decir que permite que el hotel necesita un montón de reparaciones y cambio de cultura de los empleados. Mucha suerte.
the front desk staff were very helpful and did more then needed to make my stay great especially shaun
The Manager was very friendly. The ice machine on our floor did not work
The breakfast was good. The manager went out of his way to make our stay good.
The remote, the curtains and alarm clock were broken.
The staff was pleasant. The location was great. The bed was very comfortable. We were surprised on the bed! The price was right in our budget for that particular wknd. Thank you! We waited like a half hour for the shuttle so we were late for the concert. But once he picked us up he was very knowledgable and brought us right to the front ticket entrance. The was nice! The late night pizza place...I believe it was called Tamarack or something was absolutely a joke. They forgot our order. We called back 2 times after the order was placed and finally got pizza at 3:30 in the morning. Pretty sure the place was already closed for quite sometime. Anyway an experience it was. But I guess I would definitely stop recommmending that place to people. It was the worst pizza take out experience we have ever had!
While overpriced for the age, it was the least expensive hotel in the area by $100. Staff was rude at check in. He hardly spoke English, and was on the phone with someone else while checking us in.
Front desk staff were pleasant and accommodating. General condition of the hotel was poor....halls, elevator,etc. Work out facility was not available.
Good for a quick stay if you're not going to be in the hotel except for sleeping
Desk workers were helpful. Overall, it was clean. The bathroom floor was sticky. I refused to take my socks off or take a shower. It was alright for a cheap place to crash while in town for a night.
I liked the location, nice and close to the centre (10 minute walk). Breakfast was o.k. considering it was free and for the price of the room ($70). Free parking is good. Rooms were clean & good bathrooms. Friendly staff, always helpful. Corridors/communal areas seem a bit shabby, but fine really.
Nada. El hotel no esta muy lejos del centro, en cualquier otra ciudad incluso diría que esta a un "agradable paseo" pero no es el caso de Detroit. Las habitaciones son viejas, estan sucias y el entorno del hotel da miedo. Si tenéis vehículo para moveros por Detroit todavía sería pasable pasar una noche en este hotel (no más) porque tienes parking en la puerta pero si no, com fue mi caso, yo no iría. Si vais a Detroit porque no tenéis más remedio, es aconsejable dejarse la pasta y alojarse en el Marriot, por lo menos dormiréis tranquilos.
La amabilidad del personal responsable del hotel: nos suministraron mapas, información museos, llamaron a los taxis, te ayudaban a pedir comida por telefono si querias cenar en la habitación... Estaba todo muy bien en relación al precio.