Staff service. Room view for the amount of money paid, overpriced room service with not so high food quality
Helpful concierge desk. Very helpful indeed. Very small issue, of when we received a tiny bottle of ketchup in our room, which was opened / partially used. I'm sure it was an oversight, but it would probably offend an infrequent traveller.
Rooms nice modern and spacious. Great bathroom and shower. Staff all spoke English and extremely nice and helpful Everything
The Staff was very polite and helpfull.
I like the design of the hotel the most. Lobby area is very spacious and nice. Breakfast was wonderful. Rooms are very nicely decorated with simple zen design. The bathroom area was very well planed and nicely done. The restaurants were not up to their standards. The food was average and the price was certainly high.
Excellent hotel, clean, modern. Concierge was very helpful. Internet was free and reasonably fast. Location is a little away from the main sites to see but relatively close to Kyoto station. Overall, excellent place to stay. Please do not bring your kids here. The entire hotel was generally excellent for adults, business travelers, solo travelers, romantic getaways. Exception was that there was one family with possibly the only children in the hotel running/stomping around. Not appropriate. Please don't bring your children, this is not Disneyland, or at least keep your children under better control.
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The location is in a great part of Kyoto, within walking distance to lots of sights and restaurants. Staff was very accommodating and helpful. Bathrooms were huge and wifi signal was reliable. It wasn't a big deal, but the towels were kept in the closet and the hair dryer under the TV? Just a bit confusing.
Great location, rooms were very clean! Wifi wasn't great but not uncommon for what we experienced at other Japan hotels. Small rooms, didn't have quite enough space for two suitcases in a 2x twin bed room.
Location is excellant. The first floor at the hotel entrance, and hallways had an odor. Perhaps the carpet needs to be cleaned or replaced.
No me ha gustado nada. El hostal se divide en 2 edificios (uno casi al lado de otro separados por una calle), las fotos que veis en booking no corresponden con la realidad (las habitaciones son cutrisimas) al menos en mi edificio. La gente del hostal no habla. La secadora va fatal. No se, me esperaba otra cosa. Ah, si pagais con tarjeta (cosa que aceptan, ver condiciones del hotel) por la cara os suman un 5% más.
El trato del personal y las instalaciones, sobretodo el tamaño de la habitación, la conexión gratis a internet sin necesida d llevarte el portatil y el sillón relax. Sin olvidar q está bastante cerca del centro.
excelente servicio y amabilidad. lo recomendaria a quien viaje a kyoto en un plan individual, tal como yo lo hice no
Está ubicado al lado del metro Higashiyama. Tiene internet gratuito. Las habitaciones son espaciosas. Esta en una zona tranquila, al lado de un canal precioso lleno de arboles y a un corto paseo de Gion y Pontocho. No me ha gustado que la limpieza de las habitaciones se haga una vez por semana y que el cambio de toallas y sábanas sea cada 3 días, aunque si pides más toallas, te las dan.