Room was great
The hallways to the hotel rooms were the nicest and most pleasant smelling of all hallways I've ever seen. The room was large, clean, and luxurious for its price. So nice that my wife wanted to stay longer.
The checkin process was great, completely over the phone ( texting), got the room and easy access which I requested. Love the Rain shower in the bathroom. Bed was very hard and uncomfortable and the pillows were either really soft or really hard, wasn't a fan of the sleeping arrangement. Had some issues with the remote control getting it too work as well. Too far away from the main strip but if that's what you are looking for then it would be an OK place to stay.
This hotel is fine, although the casino is very smoky. I drove from CA to attend my daughter's wedding. Room rate was not fully disclosed (it doubled after 1 night). Security deposit of $100 not disclosed. Totally screwed up my thin wedding budget. Staff was indifferent. I won't stay there again, strictly because of the poor customer service.
It was a nice hotel to stay at. I will definitely be coming back
Very friendly. Nice Buffet
This is probably the first Vegas hotel where I couldn't hear hallway/neighbor noise. Nice normal hotel - nothing magical, but it served its purpose! The pool was closed.
Evening staff was more pleasant than the morning staff. We arrived at 1 am very tired from travel. The service guest was nice but we booked a king bed non smoking and all that was available was a smoking king and a non smoking queen room. King room reeked of smoke so we took the queen room. Beds were hard and uncomfortable and had only sheets , no blankets! Thankfully we brought our own! There was a functioning AC/heater but we prefer blankets. We woke up to construction in the room above us and were not informed of this ahead of time. We complained and we're told that it would only be daytime construction and no other accommodation was offered. Being that we were in Las Vegas we stayed up late the next night but we're awoken by louder construction again. We spoke to front desk about noises but we were dismissed with an offer of buffet tickets. No thanks. We spoke with the supervisor and general manager requesting another night in a different room comped but were offered regular price but waiving the 14 dollar resort fee. This was unacceptable and felt like a slap in the face. We calmly discussed our feelings and were comped the room. Regardless, I cannot recommend this resort.
I know when visiting Vegas watching T.V. shouldn't matter but they had very little viewing channels. When we got back to hotel I needed to unwind and watch T.V. but they had slim pickings for channels. Your Vegas for goodness sake, sin city, add more channels and add a couple of adult channels.
Very good hotele
The breakfast offered many options from which to choose. The staff was courteous and helpful. No
The rooms are a good size and clean updated. The staff is the best we've had the pleasure of staying with doesn't apply
I liked everything and especially the ocean screen on the TV, Everything was clean and very comfortable. I was in room 314 and the tub did not drain while taking a shower, so I was in ankle deep water during my shower and felt I had to rinse my feet off when I was done.