The hotel staff was very friendly and the hotel rooms were very clean, probably the cleanest we have stayed in so far. The free breakfast was also very good. The bed was not the best, and our room door was actually broken so it had a hard time taking our key. Also the toilet would flush on its own at random times.
Size of rooms, free hot breakfast was good, quiet, clean, decent bed and pillows Outdoor pool and hot tub. No real complaints
Justo en el corazón de Midtown, ruidoso! Es fácil ir andando a las tiendas, restaurantes, bares y entretenimiento encantador. También una gran ubicación para perderte y andar en bicicletas.
Amabilidad y limpieza No podía bloquear la cerradura de la puerta corredera desde dentro!
It was pretty quiet when we stayed. The cabin was in good repair. A little cozy, but that is expected. Staff was polite and check in was as little hassle as I've ever expected. Deer were are over the place and were friendly. TV was a bit dated, they would be better off replacing it with a small led lcd, would even save some energy, but that's a minor gripe. Toilet was temperamental but they provided a plunger nearby. No problems with water temp or quality in the bathrooms.
Location, staff friendliness, nice remodeled bathroom, comfortable bed Tv was small and old, room was small
It was a very nice place to stay. The rooms were clean and the bed were very comfortable. It is next door to K-Bobs restaurant.
The staff was extremely friendly and helpful. More choices than other hotels for the complimentary breakfast. The parking lot was crowded and didn't seem as safe as some of the other areas in town.
easy access to the room. cats on my car!!!!!!!!!!!!!!!!!!!
It was cheap period. The place has old smelly carpets, poor breakfast, definitely not a vacation destination. I would never go back. Rundown and old says it all. The check in is 3pm so if you get there early they will charge you for another day.
nothing cleaniness was horrible, beds just tossed together and not to mention the bed bug investation !
Nothing Yes, the amount of bed bugs in my bed. And the other black bugs I had crawling on me. And the fact that I am having a difficult time recovering a refund for the room which left me stranded at 3 in the morning.
It was quiet. Seems to be in a safe area and there was no sketchy clientele that I noticed. The room was clean. The room was pretty small. No fridge in the room.
Good customer service at the front desk 1) pool and jacuzzi were super dirty like it hasn't been cleaned in weeks2) our room was never cleaned after the previous guest when we checked in, blankets were everywhere3) mold or fungus was growing behind our toilet4) cable was out all night
Location We stayed 4 days and not once did wete told house keeping come. If we needed towels we were told we had to get them from the front desk.
Nothing I arrived at 5 pm and my room was not clean yet. I finally got checked in and then I went to a concert and when I came back they had checked me out and checked someone else into my room a over all my belongings to the office. Then they sent me to Roswell
Check in was easy. The room was clean and in good order. Was next to exterior door. Kept awake all night by those entering and exiting. Refrigerator was very noisy.
The staff was very rude and I asked for an extra pillow and they handed me one and a pillowcase and she told me I'd have to put it on myself as she was off the clock and did not want to help....very dirty, our floor was not swept one time in 4 days
Hot tub and heated pool. Staff member was awesome. Rooms need to be updated.
It was close to everything
This guest did not leave comments about this hotel.
Location. On the 'Y' in Ruidoso. Easy in/out to the facility Allowed to check-in 3 hours after the stated check-in time of 4 pm. No housekeepers on staff - the managers were cleaning rooms. And not very well. After waiting 3 hours to get into my room - there was no toilet paper.
The staff are very friendly, helpful, and accommodating. The motel is in the process of remodeling, but that doesn't excuse the cigarette burns in the comforter or chair. The room is miniscule. I have paid less and gotten more at other places in Ruidoso.
Staff is friendly, the owner/manager is real nice. The parking is well led up at night, real convinient access to strip and stores. Even to casinos. It has a rusty odor, walls needed paint job, owner said that 113 was the newst room but had a funky, old rusty moldy smell. No continental breakfast on monday. I was there saturday-monday. Ice machine didnt work, carpet was dirty. Rooms neede a lil touch up, but other than that its ok. I mean it is a smaller hotel.
Inexpensive The heater was not central. It was a very old heater that did not heat the small room. I spent extra money buying a space heater to stay comfortable.
nothing everything, the towels were not much larger than hand towels and the hot water not very hot at all and the toilet leaked on to floor when flushed and overall a very old and outdatedmotel and the beds are like bricks
The man on the front,(must have been the owner, he said his wife was upstairs) was very nice, friendly and helpful. He even offered extra towels and went as far as finding me a safety pin the morning of check out because my dress needed a quick fix! The walls are either paper thin, or the people next door to us were deaf. I awoke like at 3am to muffled noise an talking and turned out to be that the neighbors were watching tv and you could hear it in our room.
Comfortable bed. Killed a black widow spider inside the room.