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Ventajas: The plane was nice, entertainment options were great, pilot was super kind.

Desventajas: Food

Desventajas: sat on the tarmac for 3 hours because the pilot was late.

Ventajas: The staff was amazing

Desventajas: I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic.

Ventajas: Crew was full of older agitated staff. The black woman with curly hair was very nice, and friendly.

Ventajas: Crew was great!

Desventajas: I'm a frequent flyer with AA; it's very dissapointing that I have missed my connections with AA about 60% of the time this year. I don't know what's going on with the airline, but it seems they are falling behind the curve in terms of punctuality. Seriously thinking about changing airlines.

Ventajas: Everything was done in a good amount of time.

Desventajas: Better room in seats....feels really tight

Ventajas: I was comped an upgrade to first class for the 25 minute flight. That’s something.

Desventajas: A flight that was already 39 minutes late to board, was another 50 minutes late to take off. You really do get what you pay for.

Desventajas: la información antes del viaje, por falta de ese tipo de cosas no pude abordar, por no tener conocimiento del pago de un impuesto el cual se suponía ya debía haber estado cubierto con la compra de los boletos

Ventajas: Although the plane was fairly old and legroom tight, seat comfort was great

Desventajas: The only entertainment was a general TV showing a kids movie

Ventajas: Staff was friendly and very welcoming.

Ventajas: I was pleasantly surprised of the comfort of the seats and was not aware you also offered complimentary food and beverages. I was a big fan of the entertainment as well!

Ventajas: Amazing customer service, Fast boarding, Extremely clean airplane.

Ventajas: Not much. They moved up he departure time from when I booked it, which was annoying.

Desventajas: Kid unfriendly.

Desventajas: There's nothing that can be done when it comes to Spirit. You get what you pay for, and I just slept so I wouldn't feel so miserable.

Desventajas: 3 hour delayed flight. 5 hours waiting in the terminal for maintenance of plane. Very unhappy. Didn’t feel safe flying. Maybe spirit should maintenance their planes more often and not screw over their customers.

Desventajas: They lost my baggage

Desventajas: It might not be the airline, but the Mexico airport is a nightmare. All Interjet flights were delayed. I understand that sometimes flights might be delayed, but Mexican authorities made the impossible to make your trip worse. If Interjet wouldn’t stop in Mexico I’d definitely will fly with them agai

Ventajas: Super cheap and the crew was great!

Desventajas: They destroyed one of my suitcase zippers. I was pretty frustrated about the lack of care with my luggage.

Desventajas: The flight was cancelled. They offered us no alternative. We had to buy a ticket from another company, in order not to lose our reservations. At this date, 90 days later, we did not receive the refund for our ticket. First they asked for completely useless information, then they stopped answering.

Ventajas: Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience

Desventajas: the staff has no idea of ​​their work or their routes the truth and are arrogant

Ventajas: The plane was clean and fresh and the snack options were great

Desventajas: Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud.

Desventajas: The flight was over 6 hrs late I arrived in the middle of the night... Never again!!

Desventajas: Better staff

Desventajas: Volaris charged $36 for 1lb over in my carry on luggage.

Desventajas: Give the drinks at least for free

Desventajas: My wife needed a little water to take some essential medicine. She asked flight attendant for some water--over 30 minutes she asked 4 (four) times! Finally the attendant brought a plastic glass of water --which was HOT--not warm, HOT. I complained, only to be told they did not have cold water...

Ventajas: The crew was very knowledgeable and assertive in their commands.

Desventajas: Planes are too small. There weren’t any TVs on them and all 4 of my flights ran late.

Ventajas: A tiempo y muy buen servicio

Desventajas: Todo muy bien

Desventajas: Takes too long to get luggage out and I got moved without notice

Desventajas: Plane broke down, not fast enough response to replace plane or flight. Instructions were poor & Instructions to boarding/unprofessional, was charge for extra for a checked bag and also charged for a checked bag on my returned & plus luggage at wrong carousel.

Ventajas: On time, fast boarding

Desventajas: Crew attitude, on-board entertainment and snacks

Desventajas: The flight was over 6 hrs late I arrived in the middle of the night... Never again!!

Ventajas: Puntuales

Desventajas: Entrenamiento

Ventajas: La puntualidad

Ventajas: Muy buen trato por parte de la tripulación

Desventajas: Proporcionar algún centro de entretenimiento

Ventajas: The crew was very knowledgeable and assertive in their commands.

Desventajas: Planes are too small. There weren’t any TVs on them and all 4 of my flights ran late.

Desventajas: My wife needed a little water to take some essential medicine. She asked flight attendant for some water--over 30 minutes she asked 4 (four) times! Finally the attendant brought a plastic glass of water --which was HOT--not warm, HOT. I complained, only to be told they did not have cold water...

Desventajas: Being timely

Desventajas: The check in process was a disaster. It took me more than 90 minutes to check my bag. I arrived 2.5 hours before my flight and almost did not make it in time to board, which seems unacceptable.

Desventajas: Very confusing, gate kept changing ! Gate marked with wrong destination!

Ventajas: Los asientos muy cómodos

Desventajas: En general bien

Desventajas: Our Plane was late, had to walk 28 gates and we arrived just as they closed the door, they gave our seats away. We were directed to several different places and each time sent elsewhere. Finally, after walking the full length of the airport four times, we were told they would not help us.

Desventajas: All of my flights got delayed

Ventajas: The crew at the front of the airplane were friendly

Desventajas: When sitting at the back of the plane there were some girls with 3 beer cans each playing loud music and it woke up my child. I asked the flight attendant to tell the women to turn down there music and she said no she couldn’t do that if I didn’t like it to tell them myself.

Desventajas: Seat doesn't recline. Pitch felt smaller too.

Ventajas: The crew were considerate, helpful

Desventajas: Only junk food to purchase and it was a long flight

Ventajas: The only thing that i liked was that the flight was real quick

Desventajas: That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all

Desventajas: Arrived at the gate at 12:05pm as we were in a different gate due to the airport screens being incorrect. The rule for boarding is that the flight closes 15 minutes before departure, which would have been 12:10. Omar Rivera, argued with us for minutes and did not let us board. Horrible service

Desventajas: Never booking with this airline again.

Ventajas: nothing

Desventajas: a lot

Ventajas: The crew was very knowledgeable and assertive in their commands.

Desventajas: Planes are too small. There weren’t any TVs on them and all 4 of my flights ran late.

Ventajas: Nada, me estaron con el precio que compre el boleto, me cobraron maletas, en que cabeza cabe que la mitad de un vuelo si lleva maleta y la otra mitad no? Al final me salió más caro este vuelo que al comprarlo en otro lado, nunca más usaré la aplicación de kayak y se lo haré saber a mis amistades para que no caigan en el mismo error. Eso se llama mentir y es una estafa!

Desventajas: Desde que compre los boletos me llamaron para cobrar otros 30 dólares extra obligatorios, su vuelo me salió carísimo era más barato directo en la aerolínea, estafadores es lo que son! Terrible servicio. He escrito y nadie se hace cargo ni si quiera contesta, ojalá quieren pronto así dejan de estafar gente.

Desventajas: Leaving on time!

Desventajas: Plane broke down, not fast enough response to replace plane or flight. Instructions were poor & Instructions to boarding/unprofessional, was charge for extra for a checked bag and also charged for a checked bag on my returned & plus luggage at wrong carousel.

Ventajas: The crew was attentive and nice

Desventajas: The seats

Ventajas: Crew was fine and movies, that was it

Desventajas: We started by boarding plane, we sat on plane for nearly an hour before we had to get off due to maintenance. We sat in airport for another hour, got back on and had to wait another hour to take off. Such an uncomfortable experience knowing the plane was down. Horrible time.

Ventajas: The crew was very attentive and the seats were comfortable, which was my reason for upgrading to first class, I am tall with long legs, therefore leg room is a MUST for me...but the reurn flight from Memphis to Houston was HORRIBLE!!..PACKED FULL, NO leg room, NO A/C-seriously-Hot air and body odor!

Desventajas: The plane had no A/C!..it just circulated hot air mixed with stale body odor from previous flight!..no leg room and the flight was 100% full..CanadaAir regional jet..and the seats were all narrow, and we were in 1A, !B...totally disappointed!

Ventajas: Food was excellent, seating was comfortable and entertainment choices were good.

Desventajas: Boarding could have been more organized. It seemed to have been a little chaotic.

Desventajas: My luggage is missing. It would be better if it was not missing