The location to entertainment and attractions. Food was excellent.
Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
location is perfect it would be nice if they offered free breakfast paying extra for parking
Mostly clean room. Great location. Walk to Capitol, restaurants, and shops. Parking was easy. Attached to a Starbucks. Loud parties on the same floor. Loud security breaking up parties. Hallways smelled like marijuana. Pillows and mattress were overly soft. Didn't get a restful night's sleep. View was of one side of the Capitol and a gravel rooftop.
Wonderful and welcoming staff. Great location right on the square..
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
We left an item in the room, called within hours but they were not helpful in retrieving the item. Very disappointed that they could not have made a little more effort in returning the item (it was not valuable, but was sentimental).
Great Lake view
Good breakfast and location. Bedding was old and worn. .areas of the hotel had unpleasant smell
Definitely recommend this hotel. Great location, very clean and comfortable.
Convenient to highway for a weekend visit. The room was very comfortable, great pool and hot tub area, and a really nice breakfast. Easy access to Capitol area.
Clean, comfortable room. Breakfast was good.
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
Nice quiet stay o Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool. I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom. Every place I stay has both. Usually I bring my own but forgot this time. That was a bummer. There was nothing major to complain about but would try another place before staying again.
Accommodations met our needs. The rooms were comfortable and clean. Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
Nice big room. Good breakfast. Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
Clean & comfortable room. Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
Habitación limpia, ubicación y vistas excelentes, personal atento. Opciones por cable limitadas, el servicio de limpieza apareció cuando no era necesario, sin haberlo solicitado y fue molesto.
Hermosa vista!!!! Increíble ubicación Restaurante en el lugar conveniente con deliciosa comida Habitación húmeda, incluso con A/C encendido Débil presión de agua en la ducha
The staff are friendly. The facility is clean and well organized. And it is in a very good location.
Staff was awesome -- friendly, helpful, engaging. The room was clean, well laid-out, functional. Super-close to the square, easy parking, good breakfast. Nothing.
Clean No ice machine on the 4th
Location, Breakfast, small loby bar Air conditioning unit was loud, fan was strong - blowing directly on bed. Was there for 2 nites - never did get this figured out for temp.
Spacious room. Clean. Excellent breakfast!!
Overall a very good place. I hear a lot of noises overnight from outside that wake me up despite being on a higher floor. I'm thinking about asking for a different room area.
My stay was great, the only thing I didn't like, was my exhaust fan didn't work when I took a shower.
Picked it for the proximity to state street because we were going to a concert at the Orpheum. Every employee was really friendly and knowledgable. Very clean. Plus two unexpected but awesome bonuses: free breakfast and free shuttle down to state street!!! I don't think I disliked anything about the entire stay!
The room was well appointed Everything except the interior of the room was under construction and they put me in a double when I needed a single king.
Close to the university which was a plus since my son was getting a second look to decide if he'd like to go here in the fall. Liked that they had a shuttle, but we didn't use. Good breakfast. Nice friendly staff. Comfortable rooms. Ran out of some food and especially coffee at the breakfast. We were there at 8:45/9:00. Nothing else since we only used the room to sleep and that was fine.
The room, the highland club, were very nice. The staff (Tamika) was very helpful and accommodating. Funny too. Angie the bartender was also nice. Though free, the breakfast buffet was not organized and food wasn't brought out quickly enough to keep up with the demand. Had to wait for a clean table and silverware.
There is an additional $20.00 that was added on my bill , after I returned home and checked my account. I paid this bill up front, when I reserved the room, I ordered nothing while I was there, why the extra $20,00? The heat unit in the room sounded like a freight train every time it came on during the night. So much for a restful nights sleep. Every 15-20 minutes listening to that thing running, really great!!!! Maybe the extra $20.00 was for the constant wake up noise?
Front desk and valet staff were very accommodating and friendly. Room was large and clean. More coffee in room.
Super friendly staff and really, really clean room. It was very crowded but actually it wasn't noisy in our room.
Size of the room was good. Location was good, close to restaurants and bars. Complimentary valet parking! Front desk staff not helpful and friendly.
We stayed here for a romantic weekend away. When we went to our room, not only did we have a suite but we also were given a room with an amazing view of the Capitol. We will definitely stay at this hotel again.
The AC unit was really loud and woke me up several times.
Location was great. The sheets gave us both rashes. Also while we were there they were doing some plumbing work so the water was brown. No complimentary breakfast!
Great location on Capitol Square, friendly staff. Good flat panel tv and excellent channel selection. Decent bathroom amenities. Badly in need of a remodel. Carpeting smells a little like smoke, bathrooms very small. Steel entry doors make it feel like a roadside motel. Furniture very outdated.
Location and staff were excellent. The hotel is undergoing a major renovation so that cuts off some rooms, but the staff accommodates well. We did get some free drink credits for the bar, so that helped smooth out the rough edges. The hotel is right on the capitol square with a beautiful capitol dome right out the front door. We didn't get any advance info that the hotel was renovating or that access to its driveway was limited, both with construction and roads being closed off for the marathon. It was a bit of a pain (had to park the car and walk to the hotel and then get instructions on how to get to the parking lot. The rooms are OK., but the room in the bathroom was a little tight.
Inn on the Park is a great location for Ironman Training- walk to the lake and the run start. Added bonus is that the Farmer's Market is right across the street on Saturdays and State Street is right there too. It was nice to stay in the middle of such a great town. The staff was very helpful with directions, suggestions, etc... Very reasonably priced and slept well!
Bar/Restaurant staff were phenomenal. Chef was a talented, kind, and generous. These personal touches saved the day. Super comfortable bed and I really appreciate the kitchen and love the shower. Internet was not reliable (though the staff did apologize and offer a free breakfast for the inconvenience). The hotel shuttle has a very limited schedule
The comfort and contemporary style of the room. The price was too high for the room and there was no complimentary breakfast.
Staff was friendly and helpful after we checked in, especially after we left and discovered we had left items locked in the safe. They retrieved them, put them in a cab which got to the airport before our flight left. (Everything was there, including the cash!). It is very modern, which my husband wasn't fond of, but it was clean, quiet, and very roomy. The king suite with kitchette was very handy. A little pricey (for Madison), but good location to west end of campus. The lobby bar was very reasonably priced. The "free shuttle service" to the airport wasn't available when we landed (I had called ahead and told they couldn't reserve for arrivals). The staff at the counter was not helpful when we arrived by cab at the hotel, but we spoke with the manager who took care of everything (and changed my view of the hotel to a strong positive).
It was super easy and the staff was really helpful. The rooms were nice and clean.
Friendly staff who all went above and beyond expectations. They truly made our stay comfortable.
Very nice - updated and staff was great. Recommended a nearby Supper Club and it was superb
weeknights offer socials (2 free drinks per adult/night) and fresh baked cookies - some nice perks! lots of options for breakfast! pool is very clean and the hot tub is kept very warm beds & pillows were VERY comfortable! parking got a little interesting at night time on the weekends, but we made the best of it :)
Great service! Very helpful staff. Made me feel at home. Would be great for out visitors.