Mostly clean room. Great location. Walk to Capitol, restaurants, and shops. Parking was easy. Attached to a Starbucks. Loud parties on the same floor. Loud security breaking up parties. Hallways smelled like marijuana. Pillows and mattress were overly soft. Didn't get a restful night's sleep. View was of one side of the Capitol and a gravel rooftop.
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
Wonderful and welcoming staff. Great location right on the square..
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
location is perfect it would be nice if they offered free breakfast paying extra for parking
The location to entertainment and attractions. Food was excellent.
Great Lake view
We left an item in the room, called within hours but they were not helpful in retrieving the item. Very disappointed that they could not have made a little more effort in returning the item (it was not valuable, but was sentimental).
Hermosa vista!!!! Increíble ubicación Restaurante en el lugar conveniente con deliciosa comida Habitación húmeda, incluso con A/C encendido Débil presión de agua en la ducha
Habitación limpia, ubicación y vistas excelentes, personal atento. Opciones por cable limitadas, el servicio de limpieza apareció cuando no era necesario, sin haberlo solicitado y fue molesto.
The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool. I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom. Every place I stay has both. Usually I bring my own but forgot this time. That was a bummer. There was nothing major to complain about but would try another place before staying again.
Good breakfast and location. Bedding was old and worn. .areas of the hotel had unpleasant smell
Clean & comfortable room. Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
Clean, comfortable room. Breakfast was good.
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
Nice quiet stay o Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
Definitely recommend this hotel. Great location, very clean and comfortable.
Nice big room. Good breakfast. Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
Convenient to highway for a weekend visit. The room was very comfortable, great pool and hot tub area, and a really nice breakfast. Easy access to Capitol area.
Accommodations met our needs. The rooms were comfortable and clean. Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
El hotel estaba limpio y el servicio era muy bueno. Starbuck's café gratis por la mañana. La decoración en los pasillos era oscura y lúgubre. Planean reformar las habitaciones. Me pareció que daba la sensación de apagado. Mi estancia fue realmente bien.
No hay máquina de café No hay microondas No había frigorífico No había desayuno gratis.
Clean No ice machine on the 4th
Staff was awesome -- friendly, helpful, engaging. The room was clean, well laid-out, functional. Super-close to the square, easy parking, good breakfast. Nothing.
Location, Breakfast, small loby bar Air conditioning unit was loud, fan was strong - blowing directly on bed. Was there for 2 nites - never did get this figured out for temp.
The staff are friendly. The facility is clean and well organized. And it is in a very good location.
Picked it for the proximity to state street because we were going to a concert at the Orpheum. Every employee was really friendly and knowledgable. Very clean. Plus two unexpected but awesome bonuses: free breakfast and free shuttle down to state street!!! I don't think I disliked anything about the entire stay!
The room was well appointed Everything except the interior of the room was under construction and they put me in a double when I needed a single king.
The room, the highland club, were very nice. The staff (Tamika) was very helpful and accommodating. Funny too. Angie the bartender was also nice. Though free, the breakfast buffet was not organized and food wasn't brought out quickly enough to keep up with the demand. Had to wait for a clean table and silverware.
Close to the university which was a plus since my son was getting a second look to decide if he'd like to go here in the fall. Liked that they had a shuttle, but we didn't use. Good breakfast. Nice friendly staff. Comfortable rooms. Ran out of some food and especially coffee at the breakfast. We were there at 8:45/9:00. Nothing else since we only used the room to sleep and that was fine.
There is an additional $20.00 that was added on my bill , after I returned home and checked my account. I paid this bill up front, when I reserved the room, I ordered nothing while I was there, why the extra $20,00? The heat unit in the room sounded like a freight train every time it came on during the night. So much for a restful nights sleep. Every 15-20 minutes listening to that thing running, really great!!!! Maybe the extra $20.00 was for the constant wake up noise?
Great location on Capitol Square, friendly staff. Good flat panel tv and excellent channel selection. Decent bathroom amenities. Badly in need of a remodel. Carpeting smells a little like smoke, bathrooms very small. Steel entry doors make it feel like a roadside motel. Furniture very outdated.
Inn on the Park is a great location for Ironman Training- walk to the lake and the run start. Added bonus is that the Farmer's Market is right across the street on Saturdays and State Street is right there too. It was nice to stay in the middle of such a great town. The staff was very helpful with directions, suggestions, etc... Very reasonably priced and slept well!
The AC unit was really loud and woke me up several times.
Size of the room was good. Location was good, close to restaurants and bars. Complimentary valet parking! Front desk staff not helpful and friendly.
We stayed here for a romantic weekend away. When we went to our room, not only did we have a suite but we also were given a room with an amazing view of the Capitol. We will definitely stay at this hotel again.
Location was great. The sheets gave us both rashes. Also while we were there they were doing some plumbing work so the water was brown. No complimentary breakfast!
Super friendly staff and really, really clean room. It was very crowded but actually it wasn't noisy in our room.
Front desk and valet staff were very accommodating and friendly. Room was large and clean. More coffee in room.
Location and staff were excellent. The hotel is undergoing a major renovation so that cuts off some rooms, but the staff accommodates well. We did get some free drink credits for the bar, so that helped smooth out the rough edges. The hotel is right on the capitol square with a beautiful capitol dome right out the front door. We didn't get any advance info that the hotel was renovating or that access to its driveway was limited, both with construction and roads being closed off for the marathon. It was a bit of a pain (had to park the car and walk to the hotel and then get instructions on how to get to the parking lot. The rooms are OK., but the room in the bathroom was a little tight.
Overall pleasant experience. Clean, friendly, comfortable. Good price. Adequate breakfast. Convenient location to downtown: we visited capitol area in evening, and again after breakfast.
We felt warm and welcome as we entered the lobby. The hostess at the main desk was very helpful providing us with directions to different businesses. As for the room, it was large and quiet and very clean. It left us feeling as if we were at home. Overall, this was a very good experience and we would not hesitate to stay again
Very nice place to stay outside of the Madison campus area, but close enough to get there quickly.
The heating/AC in these rooms is a joke! The 'bedroom' is freezing and the other room is hot! Only 1 unit in the room, controlled by a thermostat in the hot room! Kept having to get keys remade for a multi-night stay. Pool area was so bad with chlorine small, could not stay in there more than 10 minutes! Did seem better the 2nd time we went, but still there. Did appreciate the cookies/fruit at the front desk, parking is good, ( a little hard to get to location of hotel, but plenty of parking there, including for big trailers and trucks. Room was quiet and breakfast was good, overall, it was an o.k. stay, had better, had worse. Probably would stay again, but wish they would fix a few things! Oh, friendly people, too!
The beds were comfortable and the semi hot breakfast was nice. God location in Madison.
Choose this hotel as our options were limited for the WI ironman- price was very high hopefully this was due to it being ironman weekend and not their regular rate. Breakfast could have been better- ran out of coffee and other things! Exercise facility wasn't much but they did offer free passes to Anytime Fitness. Easy to get to from highway very small pool area
Staff helpful, rooms in good shape, free breakfast pretty good too. Only problem is location, too close to the highway so plenty of road noise.
Our room was quite spacious with plenty of room for our 2 year old and a 2 month old infant. Room was quite comfortable and yet was one of the more inexpensive rooms on our trip from Montana to Michigan. The continental breakfast was wonderful, especially the made to order waffles that my 2 year old enjoyed. Best hotel on our trip.
Very friendly and helpful hotel clerk. Nice clean, quiet room. Group of softball teams there but very quiet. Great breakfast and opened early to accommodate early tournament times. The hotel is right across from a Noodles & Co, Starbucks, Buffalo Wild Wings and grocery store, to name a few, all within walking distance. I would agree with the a/c issue. Sometimes too hot and then too cool. Not sure what that was all about.
Our experience with the Country Inn Suites of Madison was a wonderful, warm and comfortable experience! The place was full of charm and great personel!
Good location, great staff. Hotel is by highway. My room was on the side facing the highway, but it was very quiet.