Staff wad helpful. Room was what i needed and it was clean. Morning breakfast was great. No complains
Airport hotel. Excellent value for money, best "free" (ie included in the price) breakfast in our 5 week stay in Canada. Tea and coffee available all day and night in lounge as well as room. Very helpful staff. Used shuttle throughout stay to go back to airport to get into the city on their express route. Really good air-conditioning. This hotel did not have a restaurant but used the one in an adjacent hotel so that wasn't a problem.
free shuttle buffet breakfast closeness to airports computer room (no extra charge for use) just the fact that there is no place to eat lunch/dinner there should be more than frozen dinners available (for lunch and/or dinner)
A very nice comfortable hotel There was no room service available to order food or drinks. I was disappointed to find this out after I checked in.
The reservation was correct, the parking was free and very close, easy to find and get to, the breakfast made our day much easier.
we had a great sleep,a nice breakfast and a very courteous driver to the airport.
We appreciated the modern design, cleanliness, friendly staff and most of all the convenience to commuter trains, airport terminals, and another hotel for dinner. Helped make a trip from Kingston to Mexico stress free. Would have preferred a small restaurant or coffee shop in hotel for a light meal but realize this may not be practical.
Clean, modern, design, comfortable bed, friendly staff, and primarily for us, easy access to and from communities outside Toronto, and to airport terminals en route to vacation. It's the little things that make the difference: hotel could upgrade quality of kleenex tissues.
This hotel was very reasonably priced for being in a large metro area. Nearly everything looked brand new. Our main reason to stay at the hotel was an early flight we had the next morning. The hotel is literally 50 paces from the tram that takes you to terminal 1 or 3 for Tornoto Intl. Airport, so its exceptionally convenient. Not really a hotel to be at to go explore the city. Definitely for the jet setter either arriving late with no desire to head into town late at night to their hotel, or ready to leave. I liked how modern all the amenities looked. I felt like I was staying at a expensive resort though the way the bathroom, and fixtures everywhere were so different from the "normal" hotel. Very friendly staff, and otherwise a very great experience. Would hope to stay in one again, but next time hopefully city center, or near the action.
I love the clean design elements and the green focus. My little Coffee maker did not hear the water
Fitness room Room layout Awesome common areas Functional earing facility Ease of access to airport
Very modern. Great location for catching early flights.
The proximity to the airport
Perfect stay, all was great and the personnel has been very nice with us
That there was a restaurant available for an evening meal unlike in the States where there are few if any restaurants in Fairfield properties. Because I booked through a search engine I wasn't able to get my Marriott points.
The hotel was really good, within close proximity of the airport. Just as advertised. The in room facilties were meagre. I had to ask for tea/coffee making stuff!!!
Nothing Oh the fact when kayak redirected me to booking.com it changed the date to 8/3 from 8/2 so I had no room. That sucked!!!!!!!
Los cuartos y lo centricoPor favor, escribe al menos 15 palabras El internet del centro de negocios es ridiculamente lento
personal amable y eficiente, cumple con lo ofrecido, las habitaciones son muy confortables, la ducha riquisima, el servicio al aeropuerto fue puntual el desayuno deberia incluir el cafe en el precio
El hotel está muy bien, las habitaciones son enormes, y en nuestro caso fue cómodo porque habíamos alquilado una autocaravana y la oficina de entrega de esta, estaba cerca de este hotel, pero es un hotel que está bastante lejos de Toronto centro, y a cuarenta y cinco minutos en transporte público. El personal, bastante seco y desagradable.
Para mi es un hotel en el cual puedo levantarme un poco más tarde, para ir al Aeropuerto, además no encuentro el congestionamiento de tráfico que viene de Toronto o de Hamilton. Es confortable y agradable y precios accesibles
Teníamos un vuelo temprano, felices de haber utilizado el servicio de transporte.
Que tiene piscina, sauna y vapor. El ultimo dia alguien toco y abrió la habitacion, no esperó a que le dijeramos que estaba ocupada; aunque se disculpó, pero dejó mal sabor.
cercania al aeropuerto, precios y tranquilidad
la habitaciòn en muy buen tamaño y confort el personal de mostrador mal atenciòn
Las camas son lo maximo en este hotel extremadamente comodas, las personas que atienden en la recepcion son muy amables.
La idea del transporte incluído es un gran plus y el precio es económico. Está muy cerca del aeropuerto. El restaurant no tiene muchas opciones y no hay room service ó servicio de restaurant después de las 10 pm. Sería bueno tenerlo porque a veces la gente llega en vuelos muy tarde y no hay nada cerca para salir a buscar comida ya tarde cuando estás tan cansado. También sería bueno tener más ventilacion en las habitaciones. Aunque estaba muy limpio había cierto olor de encierro.
su ubicacion al aeropuerto y su excelente precio
Su ubicación y facil acceso nada
A nuestra llegada estuvo lista nuestra reserva e inmediatamente pasamos a las habitaciones, las habitaciones son buenas y las camas confortables, en general salimos satisfechos. la comida es buena. El desayuno no estaba incluido.
The decor of the hotel was beautiful... Shower was like no other hotel I've been to in Ontario. Rooms were designed well. Nothing to complain about...
Too many unruly guests at the same time. neighbour was up until 3:00 am drunk...
Clean quiet Too much clutter in room
Friendly staff. Beautiful property. Nicely furnished. Limited parking. Had to park across the street in Industrial Park. Hot tub closed due to health violation. Sleep number bed not working properly.
Accommodations and Decor t's location and the lack of transportation/shuttle on-site. Distance from the airport and central Toronto--I was told a shuttle would've had to have been arranged prior to arrival.
Great room and design. Beautiful Hotel .Excellent value.
Not expecting what we got for the price we paid. Richly appointed. Very luxurious feel. Received a call from the front desk to ensure everything was to my satisfaction. Loved everything. Would recommend to everyone.
The staff are great and helpful, especially George and Dana. The hotel is modern and clean. Just the statues inside the rooms.
That I will never have to stay there again Absolutely filthy nowhere near the airport
The staff were very freindly and helpfull.
The hotel was beautiful.
Que tenía equipo de lavado y secado para clientes
Buenas instalaciones y facilidad de acceso. El shuttle al aeropuerto es un buen servicio y uno de los factores para escoger el hotel. El desayuno estuvo bien y variado. Todo estuvo muy bien durante nuestra estancia salvo un problema en el checkout a pesar de haber acordado con el hotel el dia anterior. No cuenta con areas recreativas para niños. Por otro lado, no hay una separación suficiente entre el ala de fumadores y no fumadores así que puede que tengas que pasar por los pasillos de fumadores en la via al comedor y la recepcion.
Cercanía aeropuerto,cercanía centro de trabajo,servicio personal,confort habitación,servicios de cortesía,gimnasio,jardín. No hay mucho ocio,cerca
Accesibilidad, parquing, agilidad en chek in - chek out No
Su cercanía con el aeropuerto lo hace ideal para quien tiene que irse de Toronto. Es una suite,con todas las comodidades: microondas,heladera,mesa y sillas para comer.Camas muy cómodas.Habitación amplia.Personal muy atento Desayuno poco variado (pero abundante)
the convenience of the 24 hour airport shuttle. As well, I am a smoker and my husband is not, so I can smoke in the livingroom and not bother him while he is in the bedroom It was so-o-o-o-o hot, that we could not go to sleep for several hours
room was great- loved the pool and whirlpool restuarant was awful
The rooms were large and clean. The cleaning staff was friendly. The hotel was close to Toronto's airport but away from the congestion of the city A bit more security would be nice. A uniformed presents would have been appreceated
As a frequent guest at a variety of hotel chains I have to say that the Hilton Garden Inn Toronto Airport was possibly the best value experience we have ever had. New, clean, spacious, comfortable, friendly and free full breakfast...how can you go wrong.
Good location,very nice staff.
Hotel was clean, comfortable, front desk excellent Shuttle service from airport was AWFUL. Consider taking a taxi. It took us nearly an hour to go less than 2km. Was told the shuttle runs every 15 minutes, it took 40 to get picked up at airport. Then, we visited other terminal where 10+ people with 15+ bags joined us, then the Hilton (shuttle serves 3 hotels) and waited for another 10 minutes while the shuttle drivers hashed out some problem there.
I liked that there was a separate sitting area in the bedroom. The room service menu was also very good. Large selection. We ordered room service and I found the guy to be rude and we didn't get everything we ordered.
Eli was the only staff member who ensured that we were provided with acurate information and resolved our concerns. If it was not for Eli we will never consider using this hotel again. Staff did not provide acurate information, staff did not seem compitent other than ELi and the airport schuttle driver (older gentleman) did not offer to help my wife to assist her with her lauggage upon arrival at the airport.
I already rresponded to another questionnaire, so I won't repeat my self, why did I get two?
The room was nicely appointed and the bed was very comfortable. The bed was a sleep number bed.
Very pleasant experience.Excellent beds
Courteous, always smiling, warm and friendly staff, ready to help. They suggested a good solution for my business visit to nearby cities, hence I extended my stay at the hotel by another 2 days.
Es una excelente opción para una estadía de no más de 2 noches, las habitaciones aunque cómodas son muy pequeñas.
La calidez de las habitaciones y el personal. Un gran hotel por el confort
Personal muy amable, la habitación estaba muy limpia Está en el extremo más antiguo, nuestra habitación tenía unidad vieja de aire acondicionado. Sillas en el área de bar/decoración muy gastadas
El personal muy amable y resolviendo rapido los requerimientos Las habitaciones muy pequeñas
As this hotel is approximately 9 months old, it has remained impecable in terms of its cleanliness, housekeeping, etc. It is bright and modern. Rooms are very nice and of good size, and well appointed, and most importantly...extremely quiet! Staff was friendly. Breakfast buffet was a bit of a disappointment. I was there at the peak 8am period and already certain items were overcooked on the warmer (eggs, hash browns, etc.). Still this area was clean but needs more monitoring to keep food fresh and inviting considering the cost for 2 people ($27).
Staff were great! Very clean. Very inpressed with food in restraunt. No.
Location, Peace & Quiet. No
Very clean, helpful,staff and great price. Lots of restaurants close by.
I will never use third party booking again since there were major issue s with our reservation and we ended up having to pay full price anyway.
Big clean room. Clean carpet. Wide window. Free way accessible. good A/C system. Nice staff, smiling and kind receptionist at 2am. The room keys are difficult to operate. It takes multiple tries to open. bottle of water for 2.20$ on a tray in the room., Either don't put the bottle of water, or make it free.
The hotel has a beauitful modern desin to it and the stagg is very friendly The bathroom in the room
I like the nice, clean place. Friendly staff. Noise!! Noise...if ur room is backed to HWY 401, expect the buzzing sound of cars passing. This is an awesome hotel if u accept the noise. The tub and toilet is tiny:-) else enjoy.
This hotel was close to my conference. It was clean and the staff at the front desk was very helpful. A bit pricy.
The rooms are elegantly designed with a bold colour palette of black, chocolate, taupe, brown & cream and red. The bed is really comfortable and we had all the pillows we needed. I like the automatic start of the AC unit, and it is easy to regulate the temperature. The bathroom design with its sliding black door with opaque glass insets, single, clear glass shower enclosure is an efficient, yet We needed a full length mirror, perhaps inside the cupboard door.
Very nice staff Excluding transportation, the rooms themselves are cheap for what you get. Aside from I'm assuming spiders, seems clean? I woke up with 3-4 spider bites which are super huge and uncomfortable. No airport shuttle like kayak said so.. No complimentary breakfast
Location!! old...not very clean!!!
All was ok except check in-no reservation on file
Please write at least 15 words
Location was good. Staff was very friendly and helpful. Bed was terrible. Mattress had a huge dip in the middle. No drawers to put clothes.
it was located next to where my meeting was the next day the carpet was dirty and there was black hair within the sheets of 1 bed
The buffet breakfast was wonderful and the service was excellent in all areas of the hotel. The room design was modern, sleek and well maintained. The lobby restaurant and bar closed too soon, putting up shop at 9:00pm.
the stay was good...no complaints...wish they had a free continental breakfast available
The courteous service, comfortable rooms and nice breakfast.
Room was clean, bed was comfortable.
I like a size of room, very clean, comfortable bed. It is quite place. I like that I can get a coffee or a tea from your buffet in any time. I have experience from an other hotels, your's is first who provide such service . Thank you. I think its a big plus for your rating.
breakfast was great and it was included in the price. door key didn't work once and I had to go to the lobby to fix it.
I liked the hot breakfast, easy access to the highway, and most of all the reasonable price. The chemical smell in the sheets and corridors.
comfortable beds , pool and hot tub area were nice ,clean and bright with lots of windows great hot and cold buffet breakfast included in price free parking , close to the event we were attending
En general, mejor relación calidad-precio de la zona Pagar por el aparcamiento
Las habitaciones son bonitas, con balcón. Pagar por el aparcamiento
Gran personal. Lugar tranquilo
La cama Hilton no me dio los puntos porque decían que había reservado a través de terceros. Decían que había pagado menos pero no es verdad. El jacuzzi estaba en la piscina interior y estaba llena de niños. Me sorprendió que no hubiera una nevera en la habitación. No avisaron de que el aparcamiento tenía un coste extra, El balcón era muy estrecho.