This is a BEAUTIFUL RESORT, the location is EXCELLENT and the view is AMAZING but... We were walking around in the room barefoot and after 15 min we noticed the bottom of our feet were BLACK. The carpet in our room was disgustingly dirty!!! Then there was not hot water for our entire stay. I understand hot water was a mechanical issue but dirty carpet in the rooms in a lack of cleanliness.
Proximity to Legoland. Child friendly atmosphere. Pool was great for kids. Housekeeping arriving after 5 pm.
Very close to Legoland, 3 min walking distance, the swiming pool area is very nice... and the hotel staff is very kind
Close to Legoland. Karl Strauss on site. Pool options. Friendly staff. Still under construction in the "hotel" area. Lots of areas closed off with yellow tape, plastic covering on floors, one kids water park fountain toy was out of service.
Location to Legoland The room wasn't cleaned until the last day of our stay. There was construction going on. And, our room was dirty from the previous tenants. Not sure if the lack of attention was because we used Kayak, or if the Hotel is just that bad. I was surprised.
very nice pool with kids pool. nice amenities. great location. hotel needs updating. very squeaky floors with old carpet.
I loved the location. Walking distance from legoland, short drive to a variety of restaurants, and the Carlsbad outlet mall. Great family pool with splash pad and a onsite park. Rooms had a microwave and mini-fridge. It was kind of pricey.
Room was spacious and clean, shower was great, location was great. I was woken up by housekeeping in the morning on the day I checked out- I would have liked to sleep in! And I don't like the hidden "resort fee".
Very kid-friendly and the proximity to Legoland was nice. The staff were generally pretty helpful. The gym had a good selection of equipment. For the price, the room that we had was sub-par. The wallpaper in the bathroom was peeling and the shower was pretty run-down. Although some of the gym equipment had televisions built in, there was limited volume despite the supplying of headphones. Couldn't really hear anything while running on the treadmill.
They didn't have my reservation and asked me to send an email to confirm that I had a reservation
I liked that the resort has a welcoming feel and that most all of the rooms (besides the villas) were surrounded by the amenities. 1. The prices in the Marketplace. $16 for a water noodle, when they sell them for $7 right down the street! That would be hard especially for people who are having to buy for more than one kid. 2. Our bed. It was not very comfortable
Everything. Love love love. Looking right now to go back. :) More food options. That's all
Love this place... Property grounds are impeccable! Rooms are clean and updated. Always a great time!
The room and pool area was nice. Blue fire grill was fabulous! Front desk staff was unhelpful on multiple occasions. The day spa is mediocre at best and is long overdue for renovations! Indoor facility grout is disgusting and the indoor hot tubs are falling apart!
We were looking for a quiet getaway; this was not it. There were families with kids above and next to our room and we got pretty bad sleep. Slamming doors, loud TV's, running and on and on - quite late and then early in the morning. I asked for a quiet room and got nothing but noise.
The pool was way too overcrowded. I think they sell membership to to the pool to the community making it unusable to the hotel guests. There were so many people you could hardly move in it and the water was so cloudy I couldnt even see my feet. Will never go back to this hotel.
Loved the setting and the grounds. The room size was huge with a separate bath tub from the shower stall which was really nice. Love the out door patio and the staff was very friendly. The room smelled very musty and was freezing, probably to hide the smell. I never could get the room warm enough for my wife and I but fortunately, it was a VERY WARM weekend and we left the french doors open the whole time to get that desired warmth into the room. We were an older room of theirs so I'm not sure if this is the reason for the musty smell but it was pretty strong for our stay there. Had I been there more than one night, I definitely would have requested another room.
The grounds the facility were on were beautiful. The room was very nice and in great condition. The location is a little remote.
Everything perfect down to the smallest little detail (like little letter-sponges with our sons name)
Privacy and cleanliness Concierge could not find our reservations a few days before arrival (we were staying nearby and just stopped by to confirm location). Evidently not under our name and she kept telling us this hotel was for residents. I later called the hotel with conf #
I like the location I was promised a ocean view I got a parking l
Food was awful, I would have expected better especially considering the simplicity of my order and the cost. I ordered a cheeseburger which was burned and the worst quality. The pizza I ordered tasted like cardboard. When I was checking out I waited about 5 minutes for the front desk agent to come back, she came up from the hallway with a cup of coffee in hand and didn't even apologize for the wait.
Cape Rey was a lovely place to stay and I wouldn't mind coming back for a longer stay. Only had the chance to spend a beautiful weekend there, can't imagine how amazing it'd be in the summer. Staff was very helpful, approachable and kind.
great value for the price. We had a great time !
Super helpful and friendly staff, nice facilities, pools were awesome for relaxing during the day. The check-in time of four and check-out time of eleven is a little tight, but we requested a later check out (noon) and that made it closer to what we are used to at other hotels.They offered to let us use the pool after checking out so that was really nice of them.
We LOVED our one-night stay at the Lakehouse! From the moment we arrived to the moment we left - everything was perfect. We booked it last minute as a fun little getaway during the holidays. We got a pretty good deal since we stayed the night before New Year's Eve (12/30). The hotel texted us to let us know our room was ready and we were able to check in around 1 PM. We had a ground floor pool view room. Every room has a balcony with bright yellow adirondack chairs and it was really nice sitting outside our room, with a cup of coffee and my book. They had quiet reggae music playing at the pool and I really enjoyed it! The room was IMMACULATE. Everything felt new and crisp and clean. I loved the color scheme and layout too. The room was really spacious and just overall lovely. It was just 2 of us for one night but I did notice that there were a TON of outlets throughout the room. Nice touch in this day and age when we all have so many electronics to charge :) The pools were both heated and almost warm enough for me to swim in (On December 30, mind you). We loved the jacuzzis though! I wish we'd been there on a Friday when they serve Sangria at the pool! (oh well, we'll just have to go back). In the evening they have fire pits around the pools that they light and it was really pretty and romantic. The grounds were really peaceful and tranquil. And even though the hotel was probably at low to moderate capacity - it feels like the type of place that even when it's full, it doesn't feel crowded. I noticed that another couple was checked into the room next to us, and there were people above them, but I never heard anyone at all when we were in our room. They serve free coffee in the morning at their little cafe and it was better than that your standard free hotel coffee. We walked by the lake, but didn't participate in any of the many lake activities. I also went for a run in the neighborhood in the morning and it's a really cute little community. We had a great time at the Lakehouse and kept saying we really wanted to bring friends back!
I loved the room and the fact that it was right by the lake. It had a great view. The only thing I didn't like was that hardly and water came out from the shower or the sink but besides that everything else was great!
The Lakehouse has a lot of potential and gets a lot of things right, but it lets the little details get in the way of really hitting the mark. Pros: - Comfortable beds - Full showers - Beautiful pools - Friendly staff - Free Wi-Fi - Free parking - Mini fridge - Activities for kids Cons: - Noise - Bugs - Outside light - No safe in room - No plugs at computer desk - Wi-Fi drops and is unreliable Most rooms are motel-style and open directly to the outside, which can be noisy and makes it much easier for bugs to end up in the room (especially with the rooms being so close to the lake). We had mosquitos and silverfish in our room two or three days in a row.
Very quiet and nice. Great facilities. No complaints. Highly recommeded
Tons of bugs. Couldn't use the beautiful balcony.
We loved the room, bed was really comfortable. Had a great nights sleep. The pool area is great. Cabanas, two pools, two jacuzzis, and two firepitts. Plenty of space. Staff was nice but not very knowledgeable. No one ever went out of their way to help if there was a problem.
Great staff,truly care about you...my husband was having surgery and they wanted to make sure he had everything he needed to be comtorable and have a room on the first floor and they also upgraded us to a room that was right on the lake free of charge:) amazing beds,showers,true spa like feel The only thing that bothers me is that you can't check in until 4 and you have to check out by 11
The room was smaller than I expected. The layout of the room was also weird
Loved the atmosphere. Calm by the lake. Family oriented! Felt like vacation! Music, bar, and s'mores by the pool! The lake and the boat rental our favorite part! Drinks at the pool bar a little pricey.
There was nothing i liked only the room suite size if they were to upgrade n fix them up. First off all its not clean the refrigerator had nasty smell. Ac in rooms dont work! The wiifii is terrible got better service standing outside n getting motel 6 way better wifi. But the worst thing of all is rooms have roaches in bathroom. 2nd nite there switched a total of 3 rooms! Manager didnt really care never once apologized just offered 20%. Made it seem like i was lying never again id stay there.
I'm so disappointed
Great breakfast! Room was clean, but does need some cosmetic repairs.
Not good, on the first day we had problem with the shower and on the second day it was the aircon inside the room....
not much for what we paid very bad room smell TV broken & front-desk person pretended not to hear me when I complained dirty surroundings, especially behind the elevator airconditioners different in each room wifi difficult to access dirty corridors disorganized breakfast no front-desk help after 11am you had to go to reception if you needed anything forgot my nightie & no return call; effort to get it back to me surroundings disheveled; huge brown leaf over the beautiful fig tree lagoon water near pool was mossy green curtain broken on one end curtains did not close to darken room; we had to clip with a hair clip window in living room broken safe was broken
Nothing Room was dirty, hair in shower, bed uncomfortable, shower head shook, rug torn, stains on everything.
Location and price After staying here for many years every yeaar it gets a little worse. Its finally at the point its worth a couple more dollars to stay somewhere else
Room was spacious, had a kitchen area with fridge and microwave. Free breakfast was more then expected...waffles, yogurts muffins, cereal, great drink selection Rooms outdated and few maintenance issues
This is ridiculous, TV doesn't work, Heater doesn't work it was 40 degree outside and hair dryer doesn't work. Room number 230 Never again
I liked everything staff was really friendly everything was clean and breakfast was good That I couldn't stay longer
Got two beds. Separate rooms and TVs in both rooms! So someone can stay in the main room and watch tv while the kids slept. There's a microwave and sink, so it was great for kids and heating food. Would stay there again. People might complain the rooms were small, but I like the functionality of having two rooms, a kitchen sink and a microwave.
The location was pretty good for distance from work, but when the iron is locked to a broken iron board, may not be too nice. The staff was very courteous. Fitness room 7am-10pm (no 24hr), broken iron board and not able to use the full board, loud, Internet was real bad.
Su ubicación y relación calidad / precio. La alfombra no estaba del todo limpia.
Hotel muy limpio y buen precio
Típico hotel de este tipo de cadena. Cerca de Outlet y Legolandia. Desayuno demasiado sencilla y servido en plastico
The property overall is quite noisy from the inside guest traffic not outside street traffic. Whenever closeby guests move around, take showers or walk outside the rooms, we heard pretty much everything. It seems the property us quite old and does not have guest noise cancellation of any form. Thank you.
Can't beat the location.
The location across the street from the beach, near Carlsbad Village, and Legoland was great. Nice size rooms. The Rec room, in-room DVD players, and DVD library are great for families. Free parking, wifi, and breakfast. Tub and shower tile a little dated. The beds and bedding were not as comfortable as other hotels.
Location. Large rooms. Nice amenities. Cockroaches in bathrooms by pool area. Should provide easier access to beach towels.
Room and bathroom were very nice TV ...no channel one up card, channels change super slow, On screen guide weak, no VOD
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The beach Service was terrible!
~ good breakfast ~ Shuttle to Legoland ~ friendly staff
The staff was super friendly and kind. It smells in the hallways like old dogs. The wifi doesn't work. The pool is cold. The gym equipment is all broken except one of the treadmills.
Location. Cleanliness. Cookies. Hot tub.
location Had pizza from room service - came quickly but was burnt
I felt I was being nickled and dimed everywhere at this hotel. Charges for parking and no fridge in the room. The pool was overheated. There was nothing special about this hotel.
How close it was to the beach and the little restaurant/bar downstairs. Access to the beach was not good. Even though it was right across the street from the beach and the cross walk was great, there were no stairs down to the beach. One has to walk a ways down and climb down some rocks or a steep slippery path to access the beach. Stairs would easily remedy this situation.
`the hotel is better than others I have experienced in the chain, staff was very helpful, place is clean and nicely decorated Really nothing to complain about
Rooms are nice, beds and pillows are comfortable Restaurant was overpriced and unable to accommodate large groups, service to everyone else suffered
Location,location,location!! I have stayed many times at this Hilton and we love it from proximity to the beach and Carlsbad Village. Heated pool and outdoors movie night are great too! Super nice and friendly staff. $12 fee for parking
Clean and comfort. I need some bottle of water in the room which I can buy directly instead of go down to buy it.
Families with screaming kids at breakfast. Did not matter if it was 6am or 8am. Should have adult only seating area at breakfast.
Location, value, friendly staff Automatic lights that can't be turned off. Woke me and my kids up repeatedly. Called down to the front desk and they said they could send an engineer up, but my kids were already asleep in the living room. Other than this, great hotel.
I have stayed at the Beach Terrace Inn several times and have always been happy with the staff and service. The rooms are large and well appointed. The location is great as it is on the beach with most rooms having full, unobstructed views of the beach and Pacific Ocean. It is also only a block away from very nice restaurants and shops. No street noise, just the sound of the surf.
They offered beach side rooms and the breakfast was great!!!
location/on the beach room 31 was very noisey, had trouble sleeping due to noise above. I believe the room is directly underneath hotel office and with hardwood floors could hear every footstep.
unbeatable location the staff was not particularly friendly, breakfast was poor. They are going to renovate it...
Directly on the ocean, nice balconey, large, modern rooms pricing of accomendations was confusing
loved being right on the beach, wish my room had a better view. loved the town, carlsbad village, could walk to dinner. Very laid back not the usual oceanfront scene, more of a small town feel. I asked the front desk about switching the last night to a room with a better view, the hotel seems pretty empty because it was a tuesday, all they offered was a large room with 2 king beds at twice the rate of my current room. Just wanted a balcony onto the ocean.
We liked that it was literally right on the beach. It also had a nice pool area and an outdoor shower to get sand off. The room was spacious and had a beautiful fully-tiled shower. The breakfasts were also very good and had a lot of variety (fresh fruit, hot/cold cereal, yogurt, breads, bagels, pastries, boiled eggs, coffee, tea, juices). The breakfast room has a great view and outdoor spaces. The rate seems a bit steep, particularly for a family with children, since they charge extra for each person.
read books. noise from upstair in the morning.
I liked: Friendly, helpful staff Location on the beach Large attractive room with king bed Pool & beach facing room view Large fancy bathroom Room fridge Wine glasses and corkscrew provided Very close parking Continental breakfast buffet and ample seating Beach equipment loan I didn't like: Area traffic Steep, narrow stairways High price (well, it was right on the beach!)
Loved being right on the icean and watching sunsets and hearing surf right out of our room. Appreciated continental breakfast. Lovely accomodations. Might be a little difficult for handicapped person to get around, however. The Internet service kept booting me off. My husband could not talk on his iphone (sprint) unless he went out in front of the hotel. I guess Carlsbad limits cell towers.
Location and able to walk through town without having to drive all the time. No
the view, quietness and no smoking facility
The hotel was clean & confortable, the front desk person was very pleasant and helpful. n/a
I can best describe this Lodge as "home like". The amenities and ambiance are so pleasant that my wife and I decided it would be a good place to spend a week at some point in the future. We had a great stay and will definitely return. The continental breakfast is well presented and met our needs nicely. The location of the Lodge is great, across the street from the beach and near quaint shopping and restaurants.
It was great. Walking distance to several nice restaurants; ocean and beach were across the street. n/a
Close to the beach, nice continental breakfast, close to good restaurants and shopping. parking in carport was very narrow hard to unload luggage and get out of car.
Very comfortable, clean, inviting, private, and safe. That there wasn't even a bench for a smoker to sit on when they smoked on the sidewalk.
My expectations were well met - a basic hotel across the street from the beach, within walking distance to town shops and restaurants.
proximity to beach/restaurants
location right across the street from the beach and able to walk to shops, resutrants etc.; comfortable beds; rooms very clean; it was nice to have continental breakfast in the mornings and look out over the ocean the shower was awful- poor water pressure and it was either cold or scalding
Location and cleanliness. View from the sun deck. We had two double beds which were too narrow to share. The breakfast was a bit simple and could have been alot more comfortable with normail sized plates instead of the litte plastic plates which forced you too juggle everything. Coffee was terrrrible. Staff could have been more friendly.
The Hotel Employee at the front desk was great very detailed where everything was and what the resort offered ,she was great ! The Jacuzzi in the bathroomðŸ‘ðŸ‘ðŸ‘ One small thing I just didn't like was that there was a door connected to another room, made me feel a little uncomfortable I just didn't feel it was private enough for me . But other then that I had a good experience
The name and the pictures! That is all I liked about this. I liked NOTHING about this hotel. The pricey for what was provided.
This guest did not leave comments about this hotel.
It was an excellent price for what you got. Full kitchen which was awesome, and renovated interiors which were also awesome.
Location to beach & Village of Carlsbad outstanding. Best device we have ever received upon, during, and after our stay. Place felt very cozy & safe!!!! Great theme decor...felt like we were on a tropical island!
Amazing location, heated pool and hot tub. The room is nice spacious and clean.
Light breakfast, free beach chair & boogie board & beach towel rentals, SO close to the beach. Nice pool area and fire pits. Great for couples or families! We loved it. No
Everything exceeded our expectations except for minor issues. We couldn't ask for a better location. The room was nicely appointed and the staff tried to accommodate us. They even had a young guy that when to the grocery store for us. We had to ask twice for extra pillows and towels and to have our room made up on the second morning.
This guest did not leave comments about this hotel.
Clean rooms, great staff, great location. no blow dryer in the room. Had to borrow one from the front desk.
Location - it's walking distance to the beach. The tub in the room had white frothy things floating when I tried to use it. Floor in the shower also had white milky residue.
Proximity to beach and downtown. Safety. Clean. Could hear people moving chairs around upstairs.