Went with wheelchair. Despite an old hotel, everything looked new, although maintaining the old fashion look, and barrier-free. Right restaurants on the block, right behind is the river with paved ramps and walkways, perfect for strolling in a wheelchair. Breakfast room service comes standard with the stay. Best wheelchair vacation.
Room was clean and beautiful. Beds had feather beds, down comforter, down pillows. Beautiful marble bathroom had robes and and all amenities. Very generous with towels. Breakfast from wonderful bakery next door was included and they pour you a glass of wine on check-in. Rooms had coffee maker, and they deliver water and chocolate later in the day. Walking distance to all of downtown restaurants, etc. Free wifi & parking. It was just perfect. nothing! It couldn't have been a better experience
Un fantástico lugar para alojarse. Nos alojamos en una suite y la habitación estaba limpia y era grande. Disfrutamos del desayuno. Las instalaciones eran geniales, nos encantaron las piscinas y los cisnes. La happy hour dejaba algo que desear, pero no me puedo quejar sobre alcohol y aperitivos gratis. El aparcamiento también es limitado, pero nunca fue un problema
Bonita recepción por la chimenea y decoración navideña. Siendo invierno, deberían tener cobertores extras en las habitaciones. Poca amabilidad e interés de su recepción por hacernos sentir bienvenidos. Un poco frío el lugar, poco amable, ruidosas las habitaciones, todo rechina y en las de arriba se oye todo...
Es muy importante su ubicación y la atención a cuartos es adecuada. El desayuno es muy completo y recomendable No me gusto el trato tan frio de todo el personal ya que son muy poco atentos y se nota muy poco interes de saber como nos sentimos los huespedes.
La atención de su personal. El precio
Reserve 2 habitaciones y cada una me la dieron en una planta,no hay nadie en recepcion que hable español,
Como un Motel de los 50. Camas maravillosas y un buen desayuno. Nos hemos alojado aquí varias veces a lo largo de los años. Es más barato reservar a través de KAYAK que directamente con ellos.
Para el precio está aceptable y su ubicación permite llegar fácilmente a los viñedos, que era lo que yo quería cuando visité Napa. Elegí el hotel por los comentarios de huéspedes anteriores y me parece que lo sobre valoraron. En punto a las 11 a.m. recibí una llamada telefónica recordándome que era la hora de salir, lo cual no me pareció de buen gusto.
Los precios de los hoteles de Napa son muy altos y esste es un chollo. Es cómodo, está cerca del centro (aunque se recomienda tener coche), puedes aparcar el caoche a la puerta, tiene piscina y te puedes preparar un buen desayuno a tu gusto (gratis el cafe, zumo, fruta, pan y mantequilla).
Confort, internert free y ubicación
Hotel con relación calidad/precio razonable, con instalaciones correctas y ubicación algo alejada de la ruta principal pero cómoda para conocer la zona Limpieza y equipamiento anticuado
Buen lugar para alojarse. Disfrutamos de nuestra estancia. No podía acceder a internet wi-fi en la habitación 7.
Hotel con buena atención, limpio y el desayuno fué más de lo esperado para un desayuno "continental" típico.
Buena relación calidad-precio. Es el típico hotel de carretera de estados unidos, está bien cuidado y limpio. El desayuno deja mucho que desear, aunque lo incluye mejor hacerlo fuera, en Napa mismo hay varios sitios.
Comodo y accesible No
I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy. Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.
The bed was uber comfy. Bathroom slider style door doesn't afford any privacy. Street rooms are very loud making it impossible to leave slider door open to enjoy the crisp Napa air. Inconvenient self parking, no real self park entrance to lobby for check in. Overall the condition of the room lacks consistent maintenance between guests, i.e. Unknown origin of wall stains in sleep room and bathroom. Will NOT return to this property for future stays in Wine Country.
Great breakfast, great location Great service
The highs -Beautiful bathroom -Extremely fast check in -Complimentary wine -Complimentary non-alcoholic snacks and drinks in the room -The bed -The Decor -the SILENCE The Lows -That we stayed such a short time
hotel itself is nice - rooms are great, location is great, free parking. check-in process and staff are not service-oriented at all. i was told the room would be ready (early) by noon, then when I arrived they said they didn't know when it would be ready, but they only guarantee by 4pm. At 4pm, they said that housekeeping was making up the room, but when I walked by the door, I could see that there was no one there. no apologies, no empathy. at 4:30pm, here was my exchange with them: check-in staff: they're working on your room right now me: 'no they're not, i just walked by the room and no one's there check-in staff: i'm not sure but they're working on your room right now me: i literally just walked by the room - there's no one working on it check-in staff: they're working on it right now, and we'll let you know as soon as its ready oh, and did i mention I have diamond status with Hyatt? Can't even imagine how they treat 'regular' customers.
Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
I stayed here for a couple nights with my boyfriend and we were blown away by every aspect of this b&b. It was very clean, beds were omfortable, toiletries were top notch. The daily breakfast is served in a wine cellar (along with their daily wine tasting from local wineries at 5:30pm). The staff is also super friendly. Hotel is 5 min from downtown Napa. N/A
We LOVED this adorable little b&b. So charming. Everyone was extremely nice. The room was so cozy and had a little fireplace. The breakfast was delicious and there was great attention to detail. Can not wait to go back for another visit and to rave about it to friends and family!
\coffee on the floor early am. very helpful staff. The small bed
I LOVED our stay at the Candle Light Inn. It is in a nice private location, close to Napa. The breakfast every morning was fantastic, the staff was friendly and helpful and the rooms were delightful. Truly a wonderful experience for my wife and I celebrating our anniversary in Napa. There is honestly not to much to critique. I guess if I had to nit-pick I would say the pool had some dirt in it from the surrounding trees. However, it was not enough to keep us from swimming and we weren't there because of the pool anyways.
Ubicación conveniente (en la ciudad sería mejor, pero por el precio es difícil discutir con unos pocos minutos en coche). Habitación grande y limpia, buena cama, una ducha excelente, un montón de aparcamiento adecuado. Realmente, no hay nada de que quejarse. Me quedaría allí de nuevo sin dudarlo.
Mi esposa y yo nos alojamos una noche para celebrar nuestro aniversario en el valle de Napa Marriott. Deja mucho que desear. Nos hemos alojado en varios otros hoteles en Napa y este no se acerca. Para empezar, las paredes son finas como el papel (hasta el punto de que se puede oír a la gente en otras habitaciones sonarse la nariz). Mientras estábamos allí, hubo dos fiestas de vacaciones. Llamamos a la recepción para quejarnos del ruido a las 11:30 y nos dijeron que no podían hacer nada porque pagaban una cantidad considerable de dinero para celebrar los eventos. Este hotel pone grandes reuniones por delante de los clientes del hotel y por esta razón no volveremos.
Nada Hay 2 cosas que no me gustaron nada de nada y son las siguientes. 1._ La cuna para niños era super incomoda y olia mal. 2._ Hicimos el check-out y por descuido nos dejamos la maleta de la niña y cuando volvimos a cabo de unas horas la sorpesa fue que no estaba es decir que la limpiadora no reporto nada de nada a reccepcion asi lo que hizo "robarla"
Nada La zona de la piscina y asientos al aire libre estaba completamente bajo construcción. No hay donde sentarse fuera. Pagamos por una habitación con vistas al jardín y daba al aparcamiento. Muy decepcionado con la estancia. Me quejé en recepción y nos descontaron una parte de la factura. Puertas poco seguras y sucias.
Clean room and bathroom Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.
We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.
Location, comfort and cleanliness Nothing. Everything was just fine
Didn't care for the very high price. Way too expensive for a Best Western
Staff is excellent.... Friendly and helpful
Great location within walking distance of downtown Napa, the Wine Train, etc. Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.
Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room. Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.