Bonita recepción por la chimenea y decoración navideña. Siendo invierno, deberían tener cobertores extras en las habitaciones. Poca amabilidad e interés de su recepción por hacernos sentir bienvenidos. Un poco frío el lugar, poco amable, ruidosas las habitaciones, todo rechina y en las de arriba se oye todo...
Un fantástico lugar para alojarse. Nos alojamos en una suite y la habitación estaba limpia y era grande. Disfrutamos del desayuno. Las instalaciones eran geniales, nos encantaron las piscinas y los cisnes. La happy hour dejaba algo que desear, pero no me puedo quejar sobre alcohol y aperitivos gratis. El aparcamiento también es limitado, pero nunca fue un problema
The stag were friendly Not hot water in the sink , loud construction noise in or near the hotel
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I really liked the set up of the Hotel and the room. The staff were very responsive and helpful and attentive to my families needs. No very satisfied with our stay.
The renovated rooms were really nice! The air conditioning/fan in the room was so sub-standard. So disappointing. The pillows were also pathetic. I would stay here again if it weren't for these two things. They are deal breakers for me.
pool, Jacuzzi and location. Price! When booking the price guarantee I was told it would be a Marriott, Hilton, crown plaza or Sheraton, This is a independent family run motel. Nice and better than I expected, but not a major chain as indicated.
Nice room, easy check-in, good breakfast Noisy hallway. We were woken early by slamming doors
Peeling rusty fixtures and drain in the bathroom shower. Threadbare towels . Pilling sheets.
The proximity to the venue we were at.
Staff was very nice Room needed work. There were chips and cracks in the sink and tile in shower. Overall, it could have been a bit more tidy.
The location was great. The beds were comfortable and the room was clean. The bathroom light did not work. They came and changed the bulb but it shorted out immediately.
This guest did not leave comments about this hotel.
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
Ubicación conveniente (en la ciudad sería mejor, pero por el precio es difícil discutir con unos pocos minutos en coche). Habitación grande y limpia, buena cama, una ducha excelente, un montón de aparcamiento adecuado. Realmente, no hay nada de que quejarse. Me quedaría allí de nuevo sin dudarlo.
Great breakfast, great location Great service
The highs -Beautiful bathroom -Extremely fast check in -Complimentary wine -Complimentary non-alcoholic snacks and drinks in the room -The bed -The Decor -the SILENCE The Lows -That we stayed such a short time
The room was beautiful with nice decor. it was pretty specious with a king size bed and a pull out queen size sofa bed. The welcoming bottle of wine was great. The whole property was beautiful esp. with the winery facing hotel. Our only regret was no one came to clean up our room even when the "no disturb" sign was not hanging outside the door. One cannot turn on the shower while standing outside the bathtub. As a result, one has to go inside the tub, turn on the water and stay inside the tub to wait for the water to turn warm.
Hidden charges. No coffee in room. Keys didn't work. Phone kept on ringing, front desk was calling.
Spa services were great Hotel was very full and room was "upgraded" to a suite. Was not told before getting into room, suite was over Crush night club. Woken up at 12, 1, and 3 a.m. by drunk people yelling and leaving club. Despite calling front desk, noise continued. View from patio was of the building across the way and patio had a nest with dead bird inside. Not what I booked or expected. Had two previous stays here which were great. This was terrible and I never want to return there.
The room was lovely. The bowling alley and pool area is very fun. The newer area was clean and nice looking. Check in was quick and easy. Bell service was fast but not well informed. The pool area was dirty with trash apparent, the glass tables had not been cleaned from the day before and the cushions need to be replaced as they are stained and worn from use and sun exposure. We were charged two restaurant charges that were not ours. We had to make three or four calls to have it corrected. It finally was, but with no apology for the mistake, trouble, time, etc.... The older area of the hotel needs painting, the tile needs cleaning or painting, the carpet needs to be replaced and just generally needs a facelift to match the newer wing. The hot tub was not hot.
The room was very nice, clean, and comfortable. The location of our room was less than satisfactory. Much of the night their were noisey activities happening. We could hear the auction, music, dj, etc as if they were in our room with us.
Nice location Very comfortable rooms Pool on the small side for that size resort Food at wedding reception was disappointing Meat was dry and fish was mushy
The staff were very accommodating, a big thanks to Rosemarie. The room was spotless and amazing. Outside was quiet and peaceful. I wish I could've used more of their amenities. A little far from wine tasting. Nothing else.
Spa services and bowling
The spa was beautiful and the wine tasting with chocolate was great. Excitement turned to dread when we rolled in and it was off of Corporate Way, there is no place within walking distance and it feels very much like a corporate event space. We got engaged a couple days before and this was not the atmosphere we were looking for! At least I got the stuff done at the DMV that I needed to do that is a few blocks away...
The resort was beautiful. Lots to do on site. Nice cafe for breakfast/coffee. The resort did not honor the reservation for a two queen bed room as reserved.
The property could have been better kept. There were a few fix-it items in the rooms. The lounge chairs outside looked a little worn and dirty. It seemed like there had been a few parties that weekend but the clean up is key for all guests to enjoy. Those small touches could make all the difference.
I've stayed here for both business and leisure now and love the cleanliness and staff! Free valet is great with plenty of parking on-site. • 20 minute drive to Downtown Yountville • Food at the pool and Siena are expensive
Nada Hay 2 cosas que no me gustaron nada de nada y son las siguientes. 1._ La cuna para niños era super incomoda y olia mal. 2._ Hicimos el check-out y por descuido nos dejamos la maleta de la niña y cuando volvimos a cabo de unas horas la sorpesa fue que no estaba es decir que la limpiadora no reporto nada de nada a reccepcion asi lo que hizo "robarla"
Mi esposa y yo nos alojamos una noche para celebrar nuestro aniversario en el valle de Napa Marriott. Deja mucho que desear. Nos hemos alojado en varios otros hoteles en Napa y este no se acerca. Para empezar, las paredes son finas como el papel (hasta el punto de que se puede oír a la gente en otras habitaciones sonarse la nariz). Mientras estábamos allí, hubo dos fiestas de vacaciones. Llamamos a la recepción para quejarnos del ruido a las 11:30 y nos dijeron que no podían hacer nada porque pagaban una cantidad considerable de dinero para celebrar los eventos. Este hotel pone grandes reuniones por delante de los clientes del hotel y por esta razón no volveremos.
Nada La zona de la piscina y asientos al aire libre estaba completamente bajo construcción. No hay donde sentarse fuera. Pagamos por una habitación con vistas al jardín y daba al aparcamiento. Muy decepcionado con la estancia. Me quejé en recepción y nos descontaron una parte de la factura. Puertas poco seguras y sucias.
Los precios de los hoteles de Napa son muy altos y esste es un chollo. Es cómodo, está cerca del centro (aunque se recomienda tener coche), puedes aparcar el caoche a la puerta, tiene piscina y te puedes preparar un buen desayuno a tu gusto (gratis el cafe, zumo, fruta, pan y mantequilla).
Comodo y accesible No
Confort, internert free y ubicación
Para el precio está aceptable y su ubicación permite llegar fácilmente a los viñedos, que era lo que yo quería cuando visité Napa. Elegí el hotel por los comentarios de huéspedes anteriores y me parece que lo sobre valoraron. En punto a las 11 a.m. recibí una llamada telefónica recordándome que era la hora de salir, lo cual no me pareció de buen gusto.
Buena relación calidad-precio. Es el típico hotel de carretera de estados unidos, está bien cuidado y limpio. El desayuno deja mucho que desear, aunque lo incluye mejor hacerlo fuera, en Napa mismo hay varios sitios.
Hotel con relación calidad/precio razonable, con instalaciones correctas y ubicación algo alejada de la ruta principal pero cómoda para conocer la zona Limpieza y equipamiento anticuado
Como un Motel de los 50. Camas maravillosas y un buen desayuno. Nos hemos alojado aquí varias veces a lo largo de los años. Es más barato reservar a través de KAYAK que directamente con ellos.
Hotel con buena atención, limpio y el desayuno fué más de lo esperado para un desayuno "continental" típico.
Everything but the noisy room Loud humming all night long from kitchen equipment.
The staff was really friendly and helpful. This Hilton wasn't as fancy as others, and it wasn't as convenient to the wineries as I would have hoped.
The complimentary bottle of wine for liking them on Instagram was great! Nothing.
Relaxing at the pool after a tiring and very hot day; being able to check my mail in the privacy of my room; tasty hot breakfast and staff that helped with a smiling face. having somebody help with the luggage would be better.
Big room, comfortable beds, gameroom in lobby, friendly staff
We loved this hotel. The staff was very nice, the hotel was impeccable, and the breakfast was really really good. Even though the pool is small we really enjoyed it too.
Room was not made up after our first night. Had to ask after the second night to make sure we received fresh towels, etc. The toilet stopped flushing because for some reason the tank was not filling up with water. We had to add water to the toilet tank for the toilet to flush. What kind of third world operation is this in Napa?
Room was clean and beautiful. Beds had feather beds, down comforter, down pillows. Beautiful marble bathroom had robes and and all amenities. Very generous with towels. Breakfast from wonderful bakery next door was included and they pour you a glass of wine on check-in. Rooms had coffee maker, and they deliver water and chocolate later in the day. Walking distance to all of downtown restaurants, etc. Free wifi & parking. It was just perfect. nothing! It couldn't have been a better experience
I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy. Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.
Location, comfort and cleanliness Nothing. Everything was just fine
We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.
Didn't care for the very high price. Way too expensive for a Best Western
Staff is excellent.... Friendly and helpful
Clean room and bathroom Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.
Reserve 2 habitaciones y cada una me la dieron en una planta,no hay nadie en recepcion que hable español,
La atención de su personal. El precio
Es muy importante su ubicación y la atención a cuartos es adecuada. El desayuno es muy completo y recomendable No me gusto el trato tan frio de todo el personal ya que son muy poco atentos y se nota muy poco interes de saber como nos sentimos los huespedes.
we had a great time. very nice people and a very nice b&b. we will visit again no complaints
The location and the food were excellent. The bed was too squeaky. Could use more closet space.
Room jacuzzi nice bed! Quite, Killer stairs to room. Hotel rationed regular coffee for room coffeemaker,
I was there during the Napa earthquake - so the best thing was that the bed & breakfast did not collapse and hurt anyone. The thing that I did not like was that the bed & breakfast was damaged so much that we had to cut our stay short and seek other accommodations.
Rooms were clean, staff very friendly. Location was perfect . We just needed a place to sleep for the night with out paying a small fortune, Because this is a tourist destination most motel/hotels are very over priced. The Chablis Inn met our needs with out the outrageous prices.
Staff was great No view, near the road, sort loud
Extremely rude check in staff who attempted to claim that we did not have a reservation
We knew it was a motel so weren't expecting too much, but found that the room was quite nice and bed was very comfy. Friendly staff, great location for visiting wineries. Good restaurants close by. Pool and spa area is rather small
Great place, bed wascomfy, had a fridge an it was quiet. Super sweet staff also.
comfortable beds. it seemed poorly kept. extremely outdated. leaky faucets. bathtub plumbing was backed up.
I LOVED our stay at the Candle Light Inn. It is in a nice private location, close to Napa. The breakfast every morning was fantastic, the staff was friendly and helpful and the rooms were delightful. Truly a wonderful experience for my wife and I celebrating our anniversary in Napa. There is honestly not to much to critique. I guess if I had to nit-pick I would say the pool had some dirt in it from the surrounding trees. However, it was not enough to keep us from swimming and we weren't there because of the pool anyways.
\coffee on the floor early am. very helpful staff. The small bed
Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room. Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.
Great location within walking distance of downtown Napa, the Wine Train, etc. Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.