Ubicación y personal La instalación necesita una mejora significativa. Me sentí como si estuviera en un apartamento en 1990.
Nos encantó el hotel y los jardines. Muy bonito. El personal era terrible. El servicio era terrible. La habitación era muy pequeña.
El personal era estupendo, la habitación, y las actividades estaban bien. Se lo recomendaría a todos, pero no puedo decir lo suficiente sobre el personal... Nada fue un viaje estupendo
Los jardines/campo de golf son muy bonitos Por el precio premium, las instalaciones parecen estar un poco hechas polvo. Se necesita una buena reforma. Las suites de dos dormitorios todavía siguen fuera del complejo. Tienes que conducir fuera de la finca para llegar hasta ellas
Silencioso y Tranquilo entorno en un pequeño campo de golf Decoración anticuada. La televisión era de la década de 1980.
Comodidad de la ciudad y las bodegas
Bonita recepción por la chimenea y decoración navideña. Siendo invierno, deberían tener cobertores extras en las habitaciones. Poca amabilidad e interés de su recepción por hacernos sentir bienvenidos. Un poco frío el lugar, poco amable, ruidosas las habitaciones, todo rechina y en las de arriba se oye todo...
Un fantástico lugar para alojarse. Nos alojamos en una suite y la habitación estaba limpia y era grande. Disfrutamos del desayuno. Las instalaciones eran geniales, nos encantaron las piscinas y los cisnes. La happy hour dejaba algo que desear, pero no me puedo quejar sobre alcohol y aperitivos gratis. El aparcamiento también es limitado, pero nunca fue un problema
Went with wheelchair. Despite an old hotel, everything looked new, although maintaining the old fashion look, and barrier-free. Right restaurants on the block, right behind is the river with paved ramps and walkways, perfect for strolling in a wheelchair. Breakfast room service comes standard with the stay. Best wheelchair vacation.
Room was clean and beautiful. Beds had feather beds, down comforter, down pillows. Beautiful marble bathroom had robes and and all amenities. Very generous with towels. Breakfast from wonderful bakery next door was included and they pour you a glass of wine on check-in. Rooms had coffee maker, and they deliver water and chocolate later in the day. Walking distance to all of downtown restaurants, etc. Free wifi & parking. It was just perfect. nothing! It couldn't have been a better experience
Excelente ubicación Basura esparcida pasillos Los ascensores no funcionaban Cama blanda bultos Hormigas en la ducha El personal no podía preocuparse menos
Servicios de spa y una bolera
Alojamiento estupendo y cómodo con una buena ubicación para las atracciones del Valle de Napa. Excepcional servicio al cliente!
Hotel con buena atención, limpio y el desayuno fué más de lo esperado para un desayuno "continental" típico.
Comodo y accesible No
Buen lugar para alojarse. Disfrutamos de nuestra estancia. No podía acceder a internet wi-fi en la habitación 7.
Hotel con relación calidad/precio razonable, con instalaciones correctas y ubicación algo alejada de la ruta principal pero cómoda para conocer la zona Limpieza y equipamiento anticuado
Buena relación calidad-precio. Es el típico hotel de carretera de estados unidos, está bien cuidado y limpio. El desayuno deja mucho que desear, aunque lo incluye mejor hacerlo fuera, en Napa mismo hay varios sitios.
Como un Motel de los 50. Camas maravillosas y un buen desayuno. Nos hemos alojado aquí varias veces a lo largo de los años. Es más barato reservar a través de KAYAK que directamente con ellos.
Habitación agradable para lo que necesitábamos. Lo suficientemente grande. Bonito cuarto de baño. Una selección de desayuno decente. Mancha en una de las sábanas de la cama. Araña en la cama. Ruido extraño tocar desde el cuarto de baño.
Confort, internert free y ubicación
Los precios de los hoteles de Napa son muy altos y esste es un chollo. Es cómodo, está cerca del centro (aunque se recomienda tener coche), puedes aparcar el caoche a la puerta, tiene piscina y te puedes preparar un buen desayuno a tu gusto (gratis el cafe, zumo, fruta, pan y mantequilla).
Para el precio está aceptable y su ubicación permite llegar fácilmente a los viñedos, que era lo que yo quería cuando visité Napa. Elegí el hotel por los comentarios de huéspedes anteriores y me parece que lo sobre valoraron. En punto a las 11 a.m. recibí una llamada telefónica recordándome que era la hora de salir, lo cual no me pareció de buen gusto.
I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy. Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.
Nada La zona de la piscina y asientos al aire libre estaba completamente bajo construcción. No hay donde sentarse fuera. Pagamos por una habitación con vistas al jardín y daba al aparcamiento. Muy decepcionado con la estancia. Me quejé en recepción y nos descontaron una parte de la factura. Puertas poco seguras y sucias.
Mi esposa y yo nos alojamos una noche para celebrar nuestro aniversario en el valle de Napa Marriott. Deja mucho que desear. Nos hemos alojado en varios otros hoteles en Napa y este no se acerca. Para empezar, las paredes son finas como el papel (hasta el punto de que se puede oír a la gente en otras habitaciones sonarse la nariz). Mientras estábamos allí, hubo dos fiestas de vacaciones. Llamamos a la recepción para quejarnos del ruido a las 11:30 y nos dijeron que no podían hacer nada porque pagaban una cantidad considerable de dinero para celebrar los eventos. Este hotel pone grandes reuniones por delante de los clientes del hotel y por esta razón no volveremos.
Nada Hay 2 cosas que no me gustaron nada de nada y son las siguientes. 1._ La cuna para niños era super incomoda y olia mal. 2._ Hicimos el check-out y por descuido nos dejamos la maleta de la niña y cuando volvimos a cabo de unas horas la sorpesa fue que no estaba es decir que la limpiadora no reporto nada de nada a reccepcion asi lo que hizo "robarla"
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
I LOVED our stay at the Candle Light Inn. It is in a nice private location, close to Napa. The breakfast every morning was fantastic, the staff was friendly and helpful and the rooms were delightful. Truly a wonderful experience for my wife and I celebrating our anniversary in Napa. There is honestly not to much to critique. I guess if I had to nit-pick I would say the pool had some dirt in it from the surrounding trees. However, it was not enough to keep us from swimming and we weren't there because of the pool anyways.
\coffee on the floor early am. very helpful staff. The small bed
Es muy importante su ubicación y la atención a cuartos es adecuada. El desayuno es muy completo y recomendable No me gusto el trato tan frio de todo el personal ya que son muy poco atentos y se nota muy poco interes de saber como nos sentimos los huespedes.
Reserve 2 habitaciones y cada una me la dieron en una planta,no hay nadie en recepcion que hable español,
La atención de su personal. El precio
Ubicación conveniente (en la ciudad sería mejor, pero por el precio es difícil discutir con unos pocos minutos en coche). Habitación grande y limpia, buena cama, una ducha excelente, un montón de aparcamiento adecuado. Realmente, no hay nada de que quejarse. Me quedaría allí de nuevo sin dudarlo.
Necesidad de mejorar y trastornan servicios.
Location, comfort and cleanliness Nothing. Everything was just fine
Clean room and bathroom Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.
Didn't care for the very high price. Way too expensive for a Best Western
We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.
Staff is excellent.... Friendly and helpful
Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room. Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.
Great location within walking distance of downtown Napa, the Wine Train, etc. Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.
we had a great time. very nice people and a very nice b&b. we will visit again no complaints
The location and the food were excellent. The bed was too squeaky. Could use more closet space.
I was there during the Napa earthquake - so the best thing was that the bed & breakfast did not collapse and hurt anyone. The thing that I did not like was that the bed & breakfast was damaged so much that we had to cut our stay short and seek other accommodations.
Room jacuzzi nice bed! Quite, Killer stairs to room. Hotel rationed regular coffee for room coffeemaker,
Quiet, very quiet easy access breakfasts were excellent and delivered on tome , hot, to room very comfortable bed
comfort & cleanliness
The rooms were roomy with a nice decor. The wine and cheese tasting every evening was awesome. Breakfast was very good, and being brought to the room was a nice touch.
Well-appointed hotel. We had a large room with wonderful linens. We were able to select our next day's breakfast items, which were delivered to our room. They did call and warn us they were about to deliver it. Location was relatively a short drive to downtown Napa, but not walkable. Discovered there really weren't many options close to downtown, so Bel Abri was considered a convenient location. Very close to highway 29 (the main Napa Valley highway), so can be noisy. Traffic is minimal at night, though.
The room was very comfortable and the staff very friendly and helpful. I didn't like the coffee provided in the room.
Room was nice for a motel Food was cheap//service was bad..location was terrible..price was way too high..NOT A bed and breakfast
Spacious room had a fireplace, lovely linens and a big comfortable bed, good cable options and movies available to borrow for free. A high point was the definitely more than continental breakfast and free wine and cheese each night.
The room was clean. I would not call this a Bed and Breakfast but rather a motel which is slightly nicer than a normal motel. Breakfast was a bit naff and service was strange - not very personal.
The room was comfortable and the sheets were very nice. The fireplace is a real nice touch. The breKfasts got boring real quickly. Did not go up to this area to get Costco breads and Danish for breakfast.
Not the greatest location, it's just off the freeway and near the outlet mall and the surrounding neighborhood is a little quaint, so not a super romantic exterior compared to the rolling hills of st Helena or Sonoma, but once inside the hotel is extremely pretty, freshly renovated, well decorated, quiet, and restful. It is a superb value for the money!! Perfect for a couple who've spent the day outdoors and who don't need a view to enjoy the evening together.
The staff was extremely courteous and helpful. I particularly enjoyed the wine & cheese hour; a nice way to connect with other guests and sample some Napa wines. Unlike most B&Bs, the breakfast here is delivered to the room - who wants to get up early to head down for breakfast when you can eat it in bed? The breakfast menu is not as gourmet as other B&Bs, but at least the food was properly executed and the portions were good. For the price it is still a great value.