El grifo y el enchufe se cayeron durante nuestra estancia.
Bonito hotel con un personal amable y complaciente. Lo recomiendo encarecidamente. Nada
El hotel es precioso. Está en una ubicación perfecta. Está a poca distancia a pie de todo. La cama es muy cómoda. No podría pedir un lugar mejor. El personal no era muy amable ... muy útil pero no amable (con la excepción de nuestro botones). No hay aparcamiento. Mi bañera tenía un grifo que goteaba (habitación 931 ruidosa).
Todo era genial además de las almohadas. Fueron muy firmes.
Impresionante diseño, personal y bien ubicado. Nos quedamos impresionados.
Se admiten perros. El personal era muy agradable. Caro si no consigues una buena oferta.
Habitación individual era muy espacioso, con gran vista al río!
La ubicación era excelente No había ventilación en el baño y el wc estaba suelto, así que cuando te sentabas la taza se movía y hacía ruido. No cambiaron la ropa el segundo día.
Ubicado justo en el centro de todo!
Un fantástico lugar para alojarse y fiesta Mala vista en mi habitación.
El hotel estaba muy limpio y la habitación era muy elegante y moderna. Los ascensores eran rápidos y prácticos. La ubicación del Centro de Consol era ideal para juegos de pingüinos. Pagar por el aparcamiento, el desayuno no está incluido, y las paredes eran un poco finas. El servicio de limpieza era muy ruidoso en las habitaciones por la mañana al lado de la nuestra.
Everything. The staff, location, food, views, rooms, spa, etc. Top hotel 2 things only. 15usd for wifi per day? Too expensive! It should have free wifi. And the parking, 32dls for the day, also very expensive. In others top hotels they dont charge you for that, its complementary, just like wifi. But here, is a rip off
The service and amenaties were Excellent and every emmployee was attentive and efficient.
Definitely a top-notch hotel. Everything you would expect when staying somewhere at this price point. I second the other comment about the nickel and diming. Valet and Wifi should be included in the cost of your stay. Also, I was very unimpressed by the food at the hotel bar, Andy's. I wouldn't have minded the fact it was so overpriced as can be expected at a hotel, but the Angus sliders had no taste. We should have made a quick walk over to Primanti Brothers which is only about 5 minutes away on the square.
Room was spacious and well adorned, view of the stadium and river was beautiful, and the building itself has a sleek elegance that can't be overstated. The staff was friendly and helpful, and the food at Habitat and Andy's, while expensive, was delicious. We stayed for the first time on Valentine's day and plan on doing the same next year. The price is excessive, nearly $400 for one night. While you certainly get what you pay for, I would recommend staying elsewhere unless you can justify this kind of expenditure as it really is a one a year kind of splurge for us. You also have to pay for wi-fi ($15 a day) which is just silly considering the cost to stay.
Great location, nice sized rooms. Staff was very helpful and friendly. Really nice spa and gym. The bed was comfortable, and the room had all the amenities I would expect to find in fine lodging. Only real complaint was finding a bucket of fried chicken (several days old) in the mini fridge of the room we stayed in....
None I saw with my eyes there are parking in the front door area but I was told not to park there. Instead I was asked to park in the airport long term parking and walk back to hotel in dark at 11pm. I left my Todd Snyder short in the room but I was told there was nothing found in room. The room I stayed was 250 dollars. But the towels didn't look clean to me. I took a picture of those dirty towels and showed to the front desk. I said I think those towels were disgusting. The answer I got was , "yeah I agree. ". Then she showed no feeling about my compliant. So I said, " I would never stay here again". Cause I thought she would make a solution for my dissatisfaction. But all she said was " ok you do that. " I felt treated unequal. Is it because I m Chinese.?
Convenient and accommodating . So much easier when you have an early morning flight!
Bed was comfy Left my cell phone charger in room, took 4 days to talk to a real person who spoke English.The labels apparently fell off the chargers they found? I ordered a new one from Verizon. We were going to eat in restaurant but selections very limited and prices very high. Had a free breakfast of whole grain waffle ( suspect eggo) and fruit compote, 6 raspberries heated in microwave? Disappointed Hyatt Regency . sorry
Location is fantastic for early-morning air travel out of Pittsburgh -- literally a five minute walk from the hotel lobby to the airport security checkpoint. The price was high for a perfectly average room, and I had to adjust my bill to remove incorrect charges.
When we arrived, the woman asked us if we were hungry? She indicated that breakfast was being served until 12:30, giving the impression that it was complimentary. We came to find out that it wasn't. We felt that was sneaky. Additionally, the serving size of the complimentary coffee in the room was the size of an espresso rather than a coffee.
Price and location were okay. Room was clean and staff was friendly. Everything was an additional cost, WIFI $10 a day, parking $25 a day, bottles of water in room, $3.50 each. This is not for someone traveling any other way other than by airplane. My only complaint was the shower curtain was dirty.
Overall great exp Requested toilet papers and towells at 9am and didn't bother to deliver to room and finally we used the same wet towels and checked out at 12pm
We booked same day for a rate of $121 - such a great deal! Our flight was departing at 5:42am the following day and we got a wake up call at 4:15am and were at our gate by 5:15. I'm staying here every time I have an early flight out of PIT. It was a fluke but the fire alarm was triggered at 11:30pm and they couldn't shut it off until after midnight. Definitely disrupted our sleep which getting a decent nights sleep was the main reason for our stay.
Recepción muy original con entrega de una galleta de chocolate!! El trato fue muy servicial y amable.
La ubicación y la calidad del lugar
Las galletas eran impresionantes y la vista desde la habitación era estupenda. Una ubicación segura a poca distancia a pie de muchos lugares agradables. El ascensor era lento y coger el coche nos llevó un poco más de lo que esperábamos. Pagar 20 dólares al día por el aparcamiento fue inesperado.
Location was great. It is close to sports fields, Stage AE & Warhol museum, Parking is expensive and extra.
The staff was very friendly and the breakfast was decent. The swimming pool was very small. The room was decent, but nothing spectacular. When we got there the sheets were very haphazardly placed on the bed and the towels weren't folded neatly.
Hotel room was very nice, spacious, and clean, Really enjoyed the mini kitchen and the layout of the room. I thought it was a little ridiculous to have to pay an additional 25 dollars for parking. You would think that paying 160 dollars a night that parking would be included. Other than that everything was good.
Location only I have stayed here several times and the service has dropped to a level that I am considering other options in future. Hot water did now work, heard several complaints on this while there. Went to breakfast about halfway through designated time and there was absolutely nothing out, every station empty. Housekeeping came in room and left trash bag with trash in sink and another on chair. No refill of soap, coffee, etc. cleaned the glasses but then stacked them wet on top of each other.
The desk staff was not helpful in the least, they did not want to help make the stay a good one. I believe it is because we purchased the room through kayak so there was no discussion of displeasure at check out. The sheets were dirty with stains from other guests. The in room coffee pot did not work, I asked to have it addressed twice, but nothing was done about it. The TV remote did not work, I had to ask three times to get it replaced. The desk staff were unable to describe the amenities around PNC Park and did not seem to care if we enjoyed our stay or not. As if since our room was prepaid so they did not need to take care of us.
Staff was friendly and helpful!
I was expecting the hotel to be very fancy, and, in fact, the lobby is pretty nice, with a beautiful stained glass window on the stairway. The room was not particularly nice. It was not terrible either. For a hotel with such a beautiful exterior, the room, which was in the main mansion, was rather plain and utilitarian. I would suggest adding some drinking glasses to the bathroom.
Not your runofthemill hotel. It's ok, could be better. No heat. Used space heater, which made it hard to sleep.
The hotel is beautiful and the rooms are quaint and pleasant. The street and neighborhood are a little uncomfortable for walking, especially at night.
The staff was extremely nice and knowledgeable of the area. The rooms were spacious and clean. Parking was close and the shuttle was a great bonus! The street was not the nicest but that's not the hotel's fault.
nice bar and lobby with fireplace. i was right off the lobby. very noisy if you are in a room near the lobby.
This hotel is a family-owned former monastery. It's an old building tucked at the end of a quiet street that's in a great central location; easy walking distance to the Warhol Museum, Children's Museum and baseball park, with the cultural district just over the bridge. The Priory has a free shuttle service and personable drivers (don't forget to tip them!) The rooms are clean and have everything you need but the place does remind me a little of the B&B in Groundhog Day, which is to say it may be too quaint and old fashioned for some. It's quiet and cozy. Although I was very happy with my stay, the bathroom was small (just a shower, no tub) and the bathroom sink drained very slowly. The staircase is creaky and the carpeting is a little threadbare. I thought these things were charming but others may perceive them as dreary.
Really nice old place with a lot of charm. Great historic building. Staff was really nice. Bed was hard and rug looked like it might have not been vacuumed.