Me encantó el personal, la habitación y las instalaciones. No tengo ninguna queja. Desearía haber ido durante el verano
Me encantaron las vistas, servicios, habitación, ubicación - lujoso.
Cargos ocultos por aparcamiento y un cargo de resort de 25 dólares
No nos gustó el cargo extra de 20 dólares por un día en el complejo
Nuestra segunda habitación era aceptable. La primera habitación era muy ruidosa de la habitación de arriba.
Fantásticas vistas de la ciudad y montañas. Las habitaciones necesitan actualizaciones
Bonito complejo. Las habitaciones son cómodas. La piscina no estaba limpia. Necesidades de formación del personal.
Me encantó los jardines y las piscinas!
Un entorno desértico. Atractivo y limpio. La piscina era muy cálida. Altamente recomendado.
Increíblemente amables, personal profesional y eficiente! Desierto precioso junto a la Ventana Canyon con opciones de senderismo. Increíble caminata a las hermosas cascadas en la propiedad. Volveremos de nuevo!
La instalación. Con la excepción del restaurante Flying V, la calidad de la comida era de calidad inferior. Los camareros en la piscina eran incompetentes.
Very nice staff...close to airport for early flight..price was just right nothing
Bathroom was a little on the dirty side. Crud in corners and dirty water in the commode.
I barely got any sleep the bed was the worst, I had a backache all day. The breakfast didn't include any meat because the manager is a vegetarian which shouldn't effect the guest!
Clean, paid about $68 dollars after takes and stuff. Get to breakfast early, if not you'll have cereal and that's about it.
Had breakfast served but we didn't stay to eat it. Front desk people were nice. The rooms weren't very clean. Kept finding ants crawling around the bathroom. TV and 2 lights in the room didn't work. Non smoking room smelled like cigarettes. Pool outside had cigarette butts in it. Mattress was hard as a rock and made us both keep rolling towards the center.
Very good Hotel for the price.....well worth every penny. Nothing.
Outstanding value for money, comfortable rooms, and beds, with all the necessary amenities close by. Some may not share our love for the "sound of freedom", but we enjoyed watching the fighter jets take off in the distance as well.
Low price near airport with a clean comfortable bed. Slow internet . Door lock was sticky and could jam open. Loud as (did a good job cooling but very loud)
My stay was very comfortable. There wasn't anything that disappointed me.
*Great location for doing things in southwest Tucson. *Cheerful check in service (however they couldn't tell me if I was pre-paid or not). *In-room dining experience (selecting breakfast off doorknob menu) was excellent and right on time. *Room was clean and nice smelling. *No restaurants have pizza (but in-room dining does). *Was not interested in the Casino ...so didn't like the cigarette smoke leaking into the hotel lobby. *Not 100% sure of this but the pool looked only to be a maximum of 3ft deep? *Was not able to check out via TV from room (even though was told you could). *Never received hotel bill via email.
The food was good, beautifulbpool,rooms!!! The hotel was vwey stinky due to the smoky casino in the center of everything. You cannot go to lunch or dinner (was down for a conference) in the hotel without having to walk through the smoky casino. As a non smoker i suffered from headaches due to this fact.
Beautiful grounds, comfortable room, great food, friendly staff, everything you could ask for. Nothing
Service and room. Public areas inviting. Very comfortable surroundings. Loved everything about the Inn. Definitely will return.
Nice staff...helpful and polite Garden blower at 7:00am...not a good idea!
We got in late to the airport and the shuttle arrived quickly after we called. The hotel was quiet and the bed was very comfortable. The free breakfast was excellent. No complaints at all; would definitely like to stay there again.
The pool was great! The staff was super friendly and the shuttle is super convenient! We never got our room cleaned once, the sign was changed to " please make up room" and we never got it made up. We even had to ask for clean towels. Also the pool was over crowded with a bunch of kids and they were being super loud and rude.
It was comfortable and clean. The reason why we went was to have a nice day by the pool and just relax, pool was dirty green water not clear at all looked like algie we didn't swim at all supper disappointed about that
Out of the way location, great landscaping, staff were great (minus one person at the desk who sadly had the most direct effect on my trip (room selection etc)), the property buildings etc. could be amazing if spruced up/maintained properly, great water pressure, Room was as clean as it should be, VERY Noisy, no truth in advertising (or perhaps it was just terrible customer service from one person). Its like they took all the things they think people want in a resort vacation and focused on that- then ignored the basics i.e. my room had a wine chiller (the size of a mini fridge and useless for me on my trip), but no mini fridge- [standard for all hotels everywhere]. So I called about it and they brought a fridge up and left it on top of the food area (an ugly and lazy solution). The mini coffee pot made the whole room smell a little moldy... the tiles aren't properly grouted so some actually move out of place underfoot (I'm a tiny female!). They 'upgraded' me to a poolside room thats supposed to be more updated? it was loud and unpleasant- all I really wanted was some peace and quiet and maybe if i was lucky a glimpse of the mtns- fail on all accounts.
The room was spacious and well-equipped. Getting to my room was a little difficult, considering 2 rolling pieces of luggage and a laptop bag. As was getting it to my car when I checked out. But I could have asked for help. The bedside light needed to be fixed and the minifridge shelves were damaged. Not a major gripe; but enough so that perfect was not applicable.
Excellent service. Friendly and helpful. I really like this property. Very good value and I love the spa too. I was a bit far away from the main property which made it difficult to get to. The streets need to be repaired and had to watch my ankles. I decided to w as lk where the golf cart road which was much easier to walk on.
Very clean, well manicured facilities. The updated rooms were spacious, well designed, and very comfortable. More importantly, the staff friendly, the pool warm and the AC cold. I intend to stay here on my future visits to Tucson. None.
When we checked in I was expecting a regular room but instead was pleased to find it was more like a mini suite with a sitiing area and mini bar and a bathroom and vanity area outside of bathroom which was very helpful for two people getting ready at the same time. Very spacious for two people with a beautiful view of the golf course. The pool was very inviting and clean. The grounds were beautiful ! We golfed at the omni's two courses while we stayed. Enjoyed having a cocktail at Legends after a round of golf. Staff was always helpful and courteous. Thoroughly enjoyed our relaxing stay at the Omni!
The facilities were obviously old and had not been up to date and repaired. There was no refrigerator and microwave. The TV was a fairly small tube type. The lavatory sinks were cracked. The room and surroundingsee needed cleaning, and the pavement was in desperate need of repair.
The Staff, cleanliness and comfort Spa needs updating and improvement on bathroom amenities
Staff was amazing. Very attentive and kind I had to stay in a room far away from other people in our group but not really much hotel could do because they were full that weekend.
El desayuno era de primera categoría. Personal amable. Relación calidad-precio excepcional.
la atención del personal es muy buena y amable realmente no tengo queja esta muy bien ubicado y aunque está cerca al aeropuerto no percibes mucho el ruido
El desayuno era bueno y excelente ubicación respecto al aeropuerto El microondas no funciona a menos que la nevera esté desconectada. Las camas eran duras. Juntas de las ventanas sucias, con polillas y moscas muertas. Se acabó el agua caliente para mi familia en la ducha.. El director de la mañana era grosero. (Val).
Hotel restaurant service Monday morning was horrible. I retrieved my own place mat and utensils. No coffee was offered. And only when I was getting up to leave did the waitress approach me. There were two waitresses working and not that busy.
The location is amazing and the view is incredible. Im accustomed to 4 and 5 star hotels and I guess at a certain pracie point you expect a certain level of courtesy and customer service and my experience was the worst I have had at the check in. They didnt have a room ready for me for 3 hours past my attempted check in and did not give any good info, right after requesting a refund to go to another resort I suddenly got a room well past check in time.
The location of this resort is amazing and beautiful. The service and staff were very accommodating and helpful with any and all requests. The pool was clean and refreshing and we found it to be a great place to take young kids. Lots for them to do. The movie in the pool night was a perfect idea! The rooms are a little outdated but still clean. The beds were not very comfortable and probably need to be updated as well.
I liked the rooms and surrounding grounds plus the activities for children. Dining is too expensive to eat there. We went elsewhere. The waterslide was not as represented..very small! And the pool slide hours were not suitable for the late hour of check in and early hour of check out. no free waters were given at check in.
the hotel staff was accommodating and fixed a double booking my kayak. I was very unhappy with the kayak service, their price is no better and calling the hotel directly and I have better room choice with the hotel directly. Kayak screwed up my last name reminding my middle and last name so thatthe hotel could not find my reservation. This led to a double booking and a possible double charge but staff at the hotel had to fix it I love this hotel and we'll stay again I will never use kayak again.
We were there for 3 nights over Thanksgiving- second year in a row. We had two dogs- large and small- no problem. Weather was high 70's, lot's of families in the multiple pool areas. Seems to be a good place for families. Ate breakfast there 3 days. Excellent staff and breakfast selections. Great locTion and views. We had a handicapped bathroom. Shower curtain hung out over the rubber water diverted and bath mat and surrounding floor was soaked every morning.
El servicio de recepción era excelente, así como el desayuno Las habitaciones necesitan una renovación, pero en general eran satisfactorios
Me gustó la distribución de la suite y todas las comodidades. Aunque estaba limpio y hermoso, su decoración es un poco pasada de moda.
Beds were comfy and front desk was pleasant. I was put in a handicap room with my young child. This was hard due to lower door handles and room thermometer as easy access to his little hands. Also made bathing hard with the shower only set up
The staff was as accommodating as a 5 star hotel. They did everything to accommodate our multiple needs.
We came to the Hampton Inn in a state of anxiety following the sudden onset of severe dehydration and a need to sort out health care , a search for new airline tickets and a need to communicate with family at home. From the moment we walked in the front door until we left the following morning the staff showed genuine caring and incredible patience. From the driver of the Van to the front office manger, Brittney Johnsen the we received thoughtful service that included an appreciation of our emotional state and eagerness to return home. . Eleanor There was nothing not to like.
The bed was comfortable, room was clean. The staff was nice and efficient . The breakfast was good, though a bit cold.
The "full" breakfast was considerably less than full as far as I am concerned.
Staff and pricing was good There was blood all over the bed sheets and you could tell they had not been washed and the smoke detector was hanging by one wire from the ceiling
romantic setting, isolated pool area on second floor, clean room, easy check in and out
The service at the breakfast on the executive level was very poor.
Horrible guest service. Unable to sleep all night. Kids running up and down hallways slamming doors. Pool had cans and pizza in it. Jacouzzi had sunflower seeds and cans in it. When I booked it said breakfast was included. It wasn't. When I some to management about all the above only response was I am sorry. No compensation for lousy stay and no rest. No changing our room to a quieter one. Next time I will go to a cheaper hotel. At least they try and make things right. Bad bad Hilton.
Quick check in process Requested a great view when booking the room & received a room with a view of a tree outside.
Old dirty, dirty carpet, walls, needs remodel bad