Location, room size and oversize window. Somewhat dated fixtures in bathroom; hotel inaccurately labels 'new wing' as 'new' when it's been almost 10 years since construction (circa 2006).
It was so awesome staying here thanks to the great service and every thing!!
Good location. Great staff and cleanliness especially the concierge. Nothing
We had never been to Seoul before and wanted to book a hotel close to the shopping areas. The hotel was at an ideal location. Exit the hotel's front entrance, make a right turn, walk to the corner and find the stairs leading to the shops underground. Or, a gray cab to Namdaemun is only $1.90.The room carpet was stained. Everything else was immaculate. The marbled bathroom has the latest Toto. The hotel restaurants were pricey. An alternative? From the lobby, go down the stairway to their basement food court which is run by their department store. It's inexpensive and good.
Staff was Very Helpful & Friendly All of the Time. We were upgraded for no extra charge. Generous with the Bottled drinking water & in room coffee , also facial mask was a sweet touch. We Loved our DMZ Tour By CK, which was recommended to us by PJ's . VIP tours, He was "Fantastic" I thought that the SPA that was recommended to us was a bit High priced for the "Rushed" Service that was given.
room is good up to standard. location ,it's in the old town.
Friendly, helpful staff; spotlessly clean and well-designed hotel; great views over Seoul; good location
Nothing. Actually I was very disappointed. The services are very bad. They don't have room service; the restaurant is closed during the weekend (just opened to breakfast, so that you have to go outside to eat something.); the location is also bad. This hotel is considered a 5 stars hotel, this is ridiculous.
Room was spacious. There was a computer inside the room, much to our delight. Services were speedy and impeccable. Not enough ventillation (my nose was running all the time).
PC wide screen in the room with free internet.
The hotel was gorgeous and the location was great. The staff at the hotel helped me with all of my needs and my stay was amazing. The lighting was a bit tricky to figure out in rooms.
Very attentive staff. Unique rooms. Very expensive food for the quality.
The location was central to everything in Seoul. Perfect. The staff was very helpful and friendly. The room was clean, modern and comfortable. There was a direct entrance to the underground shopping center and subway. while there were restaurants inside the hotel, they were too expensive for my taste, and with so many other options around the hotel to eat at, why would you eat at the hotel.
Very clean room, professional and polite staff, English speaking at the front desk, bell captain at the door, affordable, located very close to subway and bus lines, just a block from Myeungdong shopping area, several restaurants within walking distance. We will stay here during our next visit to Seoul.
The cleaning lades were nice and the place was very clean, and the location was excellent, super close to all of the shopping and eating hotspots. Good bed, pillows and shower. The staff gave me a bit of flak when I needed a special invoice to get reimbursed by my work and the "pool" was laughable. Good place to crash for the night but honestly, there must be a way better place for as much money as this place charges. The location was fantastic though..I loved being so close to all of the great spots in Seoul. But honestly, my advice is do some homework and save some money.
New hotel, fresh colors and contemporary designs, modern, clean, comfortable, large window in room. The glassed in bathroom made it feel larger. Good location for business and shopping. Staff was very friendly and accomodating. Buffet breakfast was plentiful and breakfast room had a nice view on the top floor. I would come back to stay there. Small room for a regular size suitcase. Best for one person in the room.
Me gustó la ubicación, que está situado en el distrito Myeong-Dong. No tenían agua embotellada. El gimnasio no un tenía una máquina elíptica ni caminadoras. El gimnasio tenía una televisión, pero no funcionaba. La televisión en la habitación del hotel era demasiado pequeña, el calentador no paraba y la habitación estaba muy caliente. Llamé a recepción pero parecía que no sabía lo que estaba sucediendo, aunque creo que sabían que había un problema. La habitación era bastante pequeña, pero estaba bien. Sin embargo, me pareció que los pasillos estaban sucios y parecía que el mantenimiento no habían hecho regularmente. Las paredes tenían marcas y moqueta parecía sucia. El cuarto de baño de la habitación estaba por debajo de la media. En general, no me volvería a alojar en este hotel. Recomiendo al hotel mejorar el mantenimiento y la calidad general del hotel. Prefiero pagar más para alojarme en un hotel de mayor calidad. La ubicación fue la mejor parte de este hotel.
La situación Habitaciones pequeñas, impersonales, baño infame, moqueta sucia, precios altos,
proximity to Myeong Dong, shopping and entertainment, Concierge staff were generally very hospitable and informative. but the staff at reception were curt and at times verging on being rude. The hotel needs some updating and in particular carpet needs good cleaning at least.
commitment to provide services for business such as flight booking
it is quiet although it is close to downdown; the degree of softness of the bed is just right food is abit expensive in the restaurant.
When you walk into the hotel, you would be embraced by a very good and delightful smell. I don't know what it is, but I really love it. It's not easy to get a cab in fromt of the hotel. It's probably because of the location.
An excellent choice - exceptional staff - especially Kevin on concierge - fabulous There were some negative comments on location - it is a little remote but cabs are cheap and plentiful
Nice rooms,friendly staff and goof shuttle service from the airport and from the hotel to various downtown atractions.
rooms, service, space and ease of transport
Aire acondicionado no funciona construcción al lado puerta
Me gustó mucho el concepto de piso exclusivo para mujeres. Lo tomé y me sentí más segura use como viajó sola . También por ello la habitación tenía detalles bonitos y productos de belleza. Creo que hubiera preferido el Best Western guarden que se veía más bonito y en mejor zona. En esta zona aunque está céntrico es menos elegante.