This is a great hotel...not close to airport but the closest you can get....15 min by taxi. Delicious restaurant attached to hotel. Lovely rooms and gracious staff whose reservation agents all spoke English if you must have that. Sit in the restaurant and gaze up at spectacular view of Christo Rey on the mountain. Mexico: que bueno!
I stayed at this hotel for 9 nights on a business trip. Having not mastered the Spanish language yet, it helped that the majority of the staff spoke English. The rooms were clean and what you would expect from a Holiday Inn Express. I found the bed to be a bit to hard for my liking, but this is common for most hotel chains I have stayed at. The hotel did have a breakfast buffet every morning. My biggest complaint was the breakfast was the same every morning. Overcooked bacon, ham lunch meat, scrambled eggs, refried beans, chips and salsa, some fruits and cereals. The milk was warm. After a few mornings the breakfast just got old. There was an Applebees attached to the hotel for other meals. I found the Applebees to be a big disappointment. The first night I had a pasta dish and the pasta was undercooked. I sent it back and the pasta was overcooked and mushy. Having been to Mexico before, eating at different places, and knowing what is available, it was a huge disappointment. The hambu...
creo que el hotel cunple con lo que ofreceno hay queja
la atencion y el precio todo estuvo bien
Fundamentalmente el ambiente -tipo rural-, la comodidad de sus instalaciones. Por el momento, sólo tengo comentarios positivos
La atención de su personal y la decoración Lo complicado para llegar al Centro Historico, el hotel debería tener servicio de transporte, en auto siempre nos perdimos. La cancha de tenis es "infame"
la relacion calidad -precio y el trato amable.de comodo acceso a la ciudad, que es preciosa! la piscinaun poco sucia
Me gusta el hotel de estilo antiguo.
El estilo tipo hacienda
Las atenciones del personal y los servicios alternativos de transporte al centro. Muy buen servicio de parte del personal, muy amables. no
La Ubicacion sin tanto ruido, el costo compensa el hotel, buen servicio, estabilidad. Realmente no, pero como comentario seria bueno mas calientita el agua para banarse.
Muy bien y la cuidad maravillosa Restaurante
la ciudad y el trato de el personal la poca importancia que se le da al huesped promedio( que no va en grupos) y su falta de elevador es terrible. les falta aire acondicionado y pedimos el cambio de habitacion y jamas nos hicieron caso.
Huge, classic facility with natural spring pools and bathtubs The facility is a bit out of the way, meaning that you may drive through something that may seem like a Mexican Ghetto. If you can manage to not get lost, you'll be safe, even if you feel like you may not be. Make sure you have GPS or really know how to get here.
They have free airport shuttle and right across from airport.They also have free breakfast. The beds are really comfortable and staff very friendly. The location I arrived at 10:30pm and was hungry but there was nothing open and hotel kitchen was also closed.The rooms are small and restroom doors are awkward kind of see through.
Close to airport, comfortable bed, can order basic meals to room, good TV and bathroom, quiet though close to highway. Room is very basic. Most staff don't speak English. Nothing around it at all. Hotel felt empty. Airport shuttle bus doesn't run on weekends, but front desk calls a taxi for us that arrived quickly.
The hotel was great. It' son the oustide of the City but its easy to take a bus in as the bus stops right in front of the hotel. Loved the breakfast buffet.
My husband, two teenage daughters and I stayed for only one night but everything was very nice and clean. The hotel was much better than I expected so that was a nice surpise. The breakfast could have had a bit more variety but it was complimentary so no complaints there. My only real issue was that the pool closed at 8pm which we thought was way too early. After an entire day of sightseeing in the warm Guanajuato sun, we would have liked to take a dip in the pool around 9pm. The shuttle service was excellent and it was only a maximum 10 minute drive to the downtown area. Would love to stay again!
Very nice hotel, quiet atmosphere, the free shuttle takes you downtown.
Everything was great. They do have a shuttle to the main part of town. I would highly recommend coming to Guanajuato, it is beautiful, cool and there is so much to see
It is far from the Downtown area, but shuttle is available. Hot Breakfast Buffet is served and very good. i.e. Eggs, bacon, chilaquiles, cereal, bread, juices, coffee, fruit. Hotel is in very good condition, pool is very nice and clean. Definitely will stay again.
It was difficult getting in and out of the parking lot because of roadwork, but I expect this will be easier in the future. We enjoyed the swimming pool. Breakfast provided a wide assortment of selections. Friendly, helpful staff.
El hotel está en una situación excelente, todo queda muy cerca y es el corazón de la fiesta de día y de noche (de ahi empiezan las callejoneadas). Fuimos al tour por la ciudad que nos vendieron en el propio hotel y nos gustó mucho. En cuanto a la comodidad del hotel ya se nota el pasar de los años, pero la limpieza lo compensa. No probamos el restaurante porque hay tantas opciones cerca que se te van los ojos. Para mis padres, adultos mayores fue el sitio ideal porque pudieron disfrutar de todo sin cansarse. El personal es muy amable, especialmente los bell boy. Lo que si es muy complicado es llegar en coche hasta ahí porque siempre hay calles cortadas o te tienes que meter por los túneles y dar vueltas hasta perder la paciencia, por lo que recomiendo que una vez estés cerca pidas a alguien del hotel que te acompañe por tu coche para llegar directo. El estacionamiento es muy pequeño, por lo que recomiendo en temporada alta llames para reservar un sitio porque supongo se llenará.
La comida es sabrosa El servicio es lento, no pueden tener recepcionsta, mesera, camarera, y casi casi cocinera en la misma persona con el mismo horario y sueldo.el hotel es muy caro para lo que ofrece y la ubicacion es hasta el final de guanajuato. carisimo