location, staff the noise from different parties was horrible
The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.
view of ocean, nice bar Didn't tell me no restaurant (under construction)
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
Beautiful views and great staff. Next to both freeway AND Amtrak train
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
2nd floor room had a view of HVAC system. Worst view ever.
Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
Todos fueron muy amables y me gustó mucho el hotel... solo necesita un poco de arreglos para modernizarlo...
Excelentes precios. Las habitaciones estaban limpias. Mucho mejor de lo que esperaba. Las habitaciones recientemente remodeladas. Televisión de pantalla plana. Muy actualizado baños. Simple, pero vale la pena por una sola noche. El personal es muy amable.
Convenient, nice harbor, happy restaurant open for Xmas. Long hall way on 2nd floor running kids; Luke warm jacuzi
Clean room & friendly staff no view
Awful smell outside and tap water - sewer smell. Older hotel, was disappointing. Staff = great!
Very friendly staff Room smelled a little stale, but was very comfortable. Have stayed at comparable hotels in similar areas for a lot less than $178 a night.
Close to the hsrbor with view of some boats. Room felt freshly remodeled. Shower was great. Tv had a menu where you could jump channels but no program descriptions. Jacuzzi was worth it. Surprised with a $10 overnight parking charge.
La habitación era bonita y espaciosa para mi familia. Excelente ubicación de la playa y de la zona del centro. Excelente relación calidad-precio
Limpio. Fácil acceso a la autopista. Frog y microondas en la habitación. Personal disponible las 24 horas. Justo al lado de la estación. Llevad tapones para los oídos
La habitación y la cama era cómoda y limpia. No hay máquina de hielo en el lugar.
El dueño muy simpatico y la television: Pantalla grande frente a la cama, que es amplia y comoda. Tiene una pequeña nevera y un microondas. Nada mas a destacar. Es algo "espesito" en cuanto a limpieza y mobiliario. La ropa de cama y toallas necesitan una renovacion urgente.Esta situado junto a una carretera en una zona a las afueras. Nada interesante. Parece mas en la Web que lo que realmente es.
El caballero de recepción era informativo y cortés. Las mantas y las toallas estaban como manchadas, pero no sucias.
Habitaciones cómodas y grandes. Las piscinas limpias. Varias actividades para los niños. Cerca de caminos para bici y sendero. Frente a la playa. Moho negro en la ventana. Ruido del ventilador a las 8 de la mañana todos los días.
Amables, limpio y cerca de la playa. Tuve que pagar por el aparcamiento y acceso a Internet... casi 300$$ por noche
The pillows were awful. Allegedly there were soft and firmer options but all were uncomfortable and everyone in my group woke up with neck pain. The room smelled like mildew, despite us opening the window and leaving the air on when we went to dinner. The walls are made of paper and we could hear everyone nearby. Only saving grace is In and Out Burger in the neighboring parking lot. Not worth the inflated price for Valentine's day weekend. Hope your stay is better than ours.
- hotel perfectly filled our need to stay one night between LA and SF. - vicinity of shopping malls and restaurants in downtown Ventura - breakfast service catered next door was OK - nothing negative to report
The room and the staff Small off freeway
Very convienent to the business address it was going to. Didn't like the fact that their computer had no record of my reservation through your company. Had I not called to indicate a 'late' arrival I would have arrived and found I had no room! A call to your help desk solved the problem.
Our daughters were given this hotel stay for a birthday gift. We already wrote you that they had to shell out their own money because we reserved this hotel online, but the hotel staff would not take our credit card # on the phone and we were not at home to fax it for them. That soured and ruined their stay. Please read our other email to you written last Monday. See above and the previous email to you.
Right next to the freeway for easy access, an In-n-Out burger next door. Free breakfast at Denny's with your room rate. Clean basic motel, decent beds, lousy pillows, clean bathroom and a pretty good shower. Nothing special but meets the needs for a decent place to sleep.
The king sized bed was very nice. This is a very straightforward hotel. It's a place to sleep and shower. The staff was very polite and kind. The room was clean.
Very comfortable bed! Room very clean and comfortable. Enjoyed my two night stay. Would definitely stay at this motel again. Did not dislike anything!
The hotel was very clean quiet and had a great location to eateries and the beach.
The room was clean. The staff was friendly. It was close to the beach.
Good base for exploring the area North of LA. Free internet access plus printing facilities.
The location was amazing. There is a walking overpass that takes you right to Ventura pier. Staff was very friendly, rooms were very clea, and it was one of the most comfortable hotel beds I've slept on. My kids loved the pool. Don't let the outside fool you, it's very clean!
Only complaint I have is there were no towels in the room and I had to phone for them which was a bit disappointing as I'd driven from San Francisco and just wanted a shower and go to bed. They did however bring them promptly.
Location, Train noise
El olor a tabaco estaba impregnado en la habitación pese a ser de no fumadores. Los pijamas al día siguiente olían muchísimo! Podrían limpiar la moqueta para que no oliese tanto. Podrían renovar la manta y la colcha ya que tenían agujeros de cigarrillo. Por el mismo precio en otros sitios de la zona hemos estado mucho mejor.
Su personal es encantador! . Había arena en la cama cuando retiré el edredón. No habíamos estado en la playa...
My wife and I just visited Ventura for the first time and this hotel set the tone for a great relaxing vacation. We requested a room with a view of the harbor and a balcony which gave us beautiful sunsets and a real nautical feel for our stay. The breakfast was first class with a staff that seemed to anticipate every thing you could want or need. Our trip was to short to see and explore the Channel Islands, but we will definitely stay at this hotel when we return to do that.
The bed was super comfy & the room had a great view of the marina. We enjoyed our stay thuroughly.
I used to stay at this Hotel all the time - but like most thing in Ventura - This hotel is going down hill - I found they have all kinds of different room rates so if you make the mistake of staying make sure you work them over I paid $*+ and talked to 3 othere people that pd from $ *to $* for rm's- The Front desk the worst I have ever come accross rude and the management is just as bad - the room I had there was gum in the carpet-bathroom was dirty hair and all kinds of nasty thing around the totial sicking - we cut are trip short after our run in with this place - Don't stay - it's OVER Priced and dirity -
This hotel, overall was pretty nice. It was a pretty nice location, right by the harbor. It did seem a little outdated. The staff was pretty nice, although we didn't really have a lot of contact with them. The breakfast was okay, but there was such limited seating we had to eat in the outside area, which was locked from the inside. Other people were able to let you in, but I would hate to see what would happen once those people had left.
My husband and I do not live too far away but we love gettting away in Ventura. We love the location and the lovely view of the boats. The only problem is that this hotel is small and I often cannot get a room on short notice.
My room was upgraded to a suite. Everyone was very friendly and I enjoyed my stay very much. The location is perfect.
The room was great. They upgraded us to a room with a view of the harbor at no extra cost. Bed was a little firm but not bad. Price of room included self serve breakfast.
We could not have been happier. We were met by a wonderful staff that were available for any questions or needs we had. We had a great room that was clean and comfortable. A full breakfast was included in our stay. Bay windows overlooked the marina. We're makiong plans to go back in a few weeks! Excellent value!
We were pleasantly surprised by this hotel. Our room and bathroom were clean and roomy, the beds were great, the kitchenette was the perfect addition and the amenities were great. Our family of 5 was quite comfortable. The front desk staff was friendly and helpful. The free daily breakfast was good with a nice variety. The only drawbacks are that the pool is actually located at the Four Points Sheraton next door to the Holiday Inn, so you have to walk next door, and our room faced east and the view off our patio was a high stucco wall. Otherwise, the harbor is beautiful, downtown Ventura is charming, and Santa Barbara is only 30 minutes away. We would definitely stay at this location again.
We loved the hotel. It is definately worth the extra few $$ to get the Harbor View. The view from our balcony was great! The breakfast was very tasty wtih the hot entrees a nice addition. The beds were extremely comfortable and everything was clean, clean, clean! Will be going back next month!
My husband and I stayed here in 2007. We arrived at 11:30 am and was told we can't check in. We informed the desk clerk we were going to a Santa Cruz Island cruise and would not return till after 5 pm. She told us there wouldn't be a problem since we had reservation. Upon return, no room for us. Checked us in a room that was not what we reserved. Then they threw someone out of their room so we could have their room. I guessed the former guest was so pissed off, they dumped water all over the bed. We left to go to dinner, when returned, they gave our room to someone else. Our luggage were all over their office and some of our personal belongings were still in the room. No apology, nothing. We felt like we were treated like criminals. Will never return there.
Gran personal, bonitas habitaciones
Las habitaciones han sido recientemente reformadas con un estilo moderno. El exterior está hecho polvo, necesita atención. No hay piscina ni spa.
Habitacióm muy amplia y limpia No hay desyuno
la habitacion muy completa con cocina grande y el personal 10 NADA