Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
location, staff the noise from different parties was horrible
The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
2nd floor room had a view of HVAC system. Worst view ever.
Beautiful views and great staff. Next to both freeway AND Amtrak train
view of ocean, nice bar Didn't tell me no restaurant (under construction)
Excelentes precios. Las habitaciones estaban limpias. Mucho mejor de lo que esperaba. Las habitaciones recientemente remodeladas. Televisión de pantalla plana. Muy actualizado baños. Simple, pero vale la pena por una sola noche. El personal es muy amable.
Todos fueron muy amables y me gustó mucho el hotel... solo necesita un poco de arreglos para modernizarlo...
Very friendly staff Room smelled a little stale, but was very comfortable. Have stayed at comparable hotels in similar areas for a lot less than $178 a night.
Close to the hsrbor with view of some boats. Room felt freshly remodeled. Shower was great. Tv had a menu where you could jump channels but no program descriptions. Jacuzzi was worth it. Surprised with a $10 overnight parking charge.
Clean room & friendly staff no view
Convenient, nice harbor, happy restaurant open for Xmas. Long hall way on 2nd floor running kids; Luke warm jacuzi
Awful smell outside and tap water - sewer smell. Older hotel, was disappointing. Staff = great!
Clean, with no apparent flaws, except for what I listed. The rooms were tight when I arrived. When I opened the room, a stale smell of smoke greeted me. I looked at the TV cabinet and saw an ashtray. I lived with it knowing how full it was. Upon leaving I asked the front desk staff whether this room had ever been used for smoking. She replied "no, but I would give you credit to your account, but you booked though Kayak and we cannot help you". This was the frustrating part.
Great staff, breakfast included clean. plenty of parking. Overall a pleasant stay. Great value for your traveling dollar. I would stay there again. The internet! Oh. my. god. it was slow! Practically useless. I had to use my iPhone as a mobile hotspot to get decent internet. Used Speedtest.net to get the numbers: 0.28 Mbps down / 0.10 Mbps up with a ping of 31ms. Strong wi-fi signal, though. Notified the staff, so hopefully they will have it fixed soon.
I like the friendly people at the lobby n the room were clean I would defenaly would stay again at this hotel Nothing bad yo ssy
Once we finally got the room we paid for, it was spacious and clean. And it's dog friendly. The staff was friendly and accommodating. They didn't have the room we booked when we arrived, so we were put into a terrible double that they claimed was non-smoking but smelled strongly of smoke (and was wedged between nonsmoking rooms). The beds were canoes and the pillows were equally uncomfortable. The poor girl handling reception was apparently the only employee working at the time and the check-in line was several families strong. I had to return to the front desk because the first two sets of key cards completely didn't work. While the staff was great, they were definitely overworked. The whole place seemed mismanaged.
Liked that it was close to what we were doing Didn't like the $75.00 incidental fee that the hotel charged that wasn't mentioned until I checked in
Excellent and helpful staff. Very slow wifi .
Close to the freeway and great value for the money. Nothing fun to do within walking distance.
Amables, limpio y cerca de la playa. Tuve que pagar por el aparcamiento y acceso a Internet... casi 300$$ por noche
Habitaciones cómodas y grandes. Las piscinas limpias. Varias actividades para los niños. Cerca de caminos para bici y sendero. Frente a la playa. Moho negro en la ventana. Ruido del ventilador a las 8 de la mañana todos los días.
El dueño muy simpatico y la television: Pantalla grande frente a la cama, que es amplia y comoda. Tiene una pequeña nevera y un microondas. Nada mas a destacar. Es algo "espesito" en cuanto a limpieza y mobiliario. La ropa de cama y toallas necesitan una renovacion urgente.Esta situado junto a una carretera en una zona a las afueras. Nada interesante. Parece mas en la Web que lo que realmente es.
La habitación y la cama era cómoda y limpia. No hay máquina de hielo en el lugar.
El caballero de recepción era informativo y cortés. Las mantas y las toallas estaban como manchadas, pero no sucias.
It was close to the start of the race It was old and dirty. The bathroom door wouldn't close. The tv had no chanels. The carpet was dirty. The furniture was old and beat up a the drawer on the chest of drawers was stuck. I didn't feel like they every cleaned the rooms just once overestimate the blankets... Maybe
I've stayed here several times. It's close (waking distance) to downtown, restaurants, bars and the beach. Room was clean, great balcony. Breakfast is marginal but they do have coffee and juice and sometimes eggs if you want to risk ptomaine poisoning, LOL. Staff is always overwhelmed although they try to help. Ice machine never working but you can get all you want at the restaurant next door. Don't go roaming around outside late at night, really sketchy area although the hotel grounds are locked up tight. Parking is really tight on holiday weekends but they always find something for you.
They showed us to a adorable king size bedroom with a fireplace running! It was quaint! But we needed two queens. We got a very large room with lots of Windows! Breakfast had no juice. Hardly any food left. A little worn out. No mattress on the hideabed. No keys so we had to be taken to our room. Desk clerk was awesome though.
Location, friendly staff, clean room, amenities, very quiet. No parking due to an event next door we were unaware of. Given parking pass for adjacent lots but were refused entrance.
Nothing Everything was bad here, black mold in the bathroom free breakfast consisted of runny powder eggs stale bread and the creamer was out dated. The gal at the front desk was continually apologizing I felt bad for her. This hotel is next to a park and the parking is shared with a public parking lot that was full of homeless people. At night we could hear people fighting in the park which was right out side our room there was a 6 foot fence that separated the window in our room and the homeless people continued to look over it into our window we complained to the front desk but was told nothing could be done because they didn't own the park and it was a public area. Good thing we were only staying one night
The front desk girl Nicole made you feel at home and was very kind and welcoming.
Great location to uptown Ventura and the beach. Restaurants are within walking distance. Very noisy so don't plan to get a good night sleep
Great location right in heart of downtown old town Clubs Restaurants night life walking distance Cool park adjacent to hotel local transients hanging out but harmless Close to beach and fwy Place has been great in the past lots of nice plants around patio and autrium Breakfast used to be good real eggs bacon sausage Now cheap as could be Super continental generic pastries if management could make cheaper I'm sure they would Went in morning to get coffee dispenser was out informed the clerk They copped a little attitude with me pulling them away from playing on fb I'm gruppy in the morning before my coffee just pissed me off I returned to my room to use the coffe machine there Place is a great price for what it is But don't expect anything to be completly right I'm not one to rate things very often take much to please But if u include breakfast and know it's sucks least have some fuking hot coffee for your guest in the morning I love Ventura This place has eroded management orsomething has dramatically changed for the bad here I hope the owner pulls his or her head out of there ass fixes it Place has lots of character history and charm to the city of Ventura to just throw this very neat partially converted old firehouse down the drain I hope I see better reviews in the future Save the clock tower lol Staff extremely poorly trained Bad moral Obvious owner manager has changed from the past I speak from the heart if you don't like my grammar or punctuation Too bad Is what it is Love America buy American
Good downtown location Advertised wine and cheese served which was not the case, no internet available in rooms, rooms could use updating.
Was close to main street, freeway access. 1. Small round toilet seat installed on large elongated oval toilet was strange. 2. Water damage in bathroom between tub & wall with black mold was gross. 3. The only chair in room was a hard wood dining room type chair. 4. With reservations, it took 10 minutes for desk clerk to get checked in. 5. Skipped the breakfast offered, its the worst of any motel I have ever stayed at. 6. Homeless around the hotel parking lot.
The staff was extremely friendly and helpful. The shower in my room was broken, and the staff changed my room easily. The location was perfect! All of the downtown nightlife is walkable from the Clocktower, including a top notch whiskey bar across the courtyard. Value of accommodation for the price is exceptional. Free breakfast buffet was a joke. Paid extra for a "nicer" room with a balcony, was originally booked into a room on the first floor. Patio is different from balcony. My first room had plumbing issues with the shower. The type of issue that the last guest probably complained about. Since it was not fixed before this room was sold again, I was given a poor impression of this hotel's standard of service.
Great and helpful staff. Within walking distance to downtown and beach front, literally a block away. Wonderful location. Definately coming back. Some homeless around the area but they're really peaceful and keep to themselves. Nothing to worry about :)
The king sized bed was very nice. This is a very straightforward hotel. It's a place to sleep and shower. The staff was very polite and kind. The room was clean.
Good base for exploring the area North of LA. Free internet access plus printing facilities.
Very comfortable bed! Room very clean and comfortable. Enjoyed my two night stay. Would definitely stay at this motel again. Did not dislike anything!
Right next to the freeway for easy access, an In-n-Out burger next door. Free breakfast at Denny's with your room rate. Clean basic motel, decent beds, lousy pillows, clean bathroom and a pretty good shower. Nothing special but meets the needs for a decent place to sleep.
The room and the staff Small off freeway
The pillows were awful. Allegedly there were soft and firmer options but all were uncomfortable and everyone in my group woke up with neck pain. The room smelled like mildew, despite us opening the window and leaving the air on when we went to dinner. The walls are made of paper and we could hear everyone nearby. Only saving grace is In and Out Burger in the neighboring parking lot. Not worth the inflated price for Valentine's day weekend. Hope your stay is better than ours.
- hotel perfectly filled our need to stay one night between LA and SF. - vicinity of shopping malls and restaurants in downtown Ventura - breakfast service catered next door was OK - nothing negative to report
The room was clean. The staff was friendly. It was close to the beach.
The hotel was very clean quiet and had a great location to eateries and the beach.
Very convienent to the business address it was going to. Didn't like the fact that their computer had no record of my reservation through your company. Had I not called to indicate a 'late' arrival I would have arrived and found I had no room! A call to your help desk solved the problem.
Our daughters were given this hotel stay for a birthday gift. We already wrote you that they had to shell out their own money because we reserved this hotel online, but the hotel staff would not take our credit card # on the phone and we were not at home to fax it for them. That soured and ruined their stay. Please read our other email to you written last Monday. See above and the previous email to you.
The location was amazing. There is a walking overpass that takes you right to Ventura pier. Staff was very friendly, rooms were very clea, and it was one of the most comfortable hotel beds I've slept on. My kids loved the pool. Don't let the outside fool you, it's very clean!
Only complaint I have is there were no towels in the room and I had to phone for them which was a bit disappointing as I'd driven from San Francisco and just wanted a shower and go to bed. They did however bring them promptly.
Location, Train noise
The room was great. They upgraded us to a room with a view of the harbor at no extra cost. Bed was a little firm but not bad. Price of room included self serve breakfast.
We were pleasantly surprised by this hotel. Our room and bathroom were clean and roomy, the beds were great, the kitchenette was the perfect addition and the amenities were great. Our family of 5 was quite comfortable. The front desk staff was friendly and helpful. The free daily breakfast was good with a nice variety. The only drawbacks are that the pool is actually located at the Four Points Sheraton next door to the Holiday Inn, so you have to walk next door, and our room faced east and the view off our patio was a high stucco wall. Otherwise, the harbor is beautiful, downtown Ventura is charming, and Santa Barbara is only 30 minutes away. We would definitely stay at this location again.
The bed was super comfy & the room had a great view of the marina. We enjoyed our stay thuroughly.
My wife and I just visited Ventura for the first time and this hotel set the tone for a great relaxing vacation. We requested a room with a view of the harbor and a balcony which gave us beautiful sunsets and a real nautical feel for our stay. The breakfast was first class with a staff that seemed to anticipate every thing you could want or need. Our trip was to short to see and explore the Channel Islands, but we will definitely stay at this hotel when we return to do that.
We loved the hotel. It is definately worth the extra few $$ to get the Harbor View. The view from our balcony was great! The breakfast was very tasty wtih the hot entrees a nice addition. The beds were extremely comfortable and everything was clean, clean, clean! Will be going back next month!
This hotel, overall was pretty nice. It was a pretty nice location, right by the harbor. It did seem a little outdated. The staff was pretty nice, although we didn't really have a lot of contact with them. The breakfast was okay, but there was such limited seating we had to eat in the outside area, which was locked from the inside. Other people were able to let you in, but I would hate to see what would happen once those people had left.
My room was upgraded to a suite. Everyone was very friendly and I enjoyed my stay very much. The location is perfect.
I used to stay at this Hotel all the time - but like most thing in Ventura - This hotel is going down hill - I found they have all kinds of different room rates so if you make the mistake of staying make sure you work them over I paid $*+ and talked to 3 othere people that pd from $ *to $* for rm's- The Front desk the worst I have ever come accross rude and the management is just as bad - the room I had there was gum in the carpet-bathroom was dirty hair and all kinds of nasty thing around the totial sicking - we cut are trip short after our run in with this place - Don't stay - it's OVER Priced and dirity -
We could not have been happier. We were met by a wonderful staff that were available for any questions or needs we had. We had a great room that was clean and comfortable. A full breakfast was included in our stay. Bay windows overlooked the marina. We're makiong plans to go back in a few weeks! Excellent value!
My husband and I stayed here in 2007. We arrived at 11:30 am and was told we can't check in. We informed the desk clerk we were going to a Santa Cruz Island cruise and would not return till after 5 pm. She told us there wouldn't be a problem since we had reservation. Upon return, no room for us. Checked us in a room that was not what we reserved. Then they threw someone out of their room so we could have their room. I guessed the former guest was so pissed off, they dumped water all over the bed. We left to go to dinner, when returned, they gave our room to someone else. Our luggage were all over their office and some of our personal belongings were still in the room. No apology, nothing. We felt like we were treated like criminals. Will never return there.
My husband and I do not live too far away but we love gettting away in Ventura. We love the location and the lovely view of the boats. The only problem is that this hotel is small and I often cannot get a room on short notice.
El olor a tabaco estaba impregnado en la habitación pese a ser de no fumadores. Los pijamas al día siguiente olían muchísimo! Podrían limpiar la moqueta para que no oliese tanto. Podrían renovar la manta y la colcha ya que tenían agujeros de cigarrillo. Por el mismo precio en otros sitios de la zona hemos estado mucho mejor.
It was more comfortable than sleeping in my car You can't find this address with an app or gps, it's not on S Victoria but on Ventura Blvd. Room was shabby, frayed carpet, bagged up paint, bedside lights didn't work.
Folks were friendly Very basic: no wash clothes and no breakfast
Location and access was great. Well kept, maintained and clean. Staff was helpful and friendly. Bathroom vent fans were both old and loud when turned on--LOUD.
I enjoyed staying in the room with the full kitchen. The room was spacious and very comfortable. The view of the golf course was very pleasant.
Rooms were outstanding ! Super clean and comfortable.
I loved my room and how everything was set up. Perfectly met my needs for this one night stay. The best part was their complementary breakfast. Room cleaning tried to sneak in before my required check out time.
Checking in and out was efficient. Excellent cooking facilities. Comfortable bed. The front door was not exactly the same shape as the frame for it so that there was light coming through in places. This made me feel unsafe and all the more since the front door was particularly thin. The apartment was extremely dark. Bathroom tiles looked as if they were going to come off. Toilet paper holder was broken and the cleaner would know this as it was in pieces every day but noone attempted to fix it.
Great room, quiet neighboorhood, extremely friendly and helpful staff, everything complimentary, hospitality hour
Everything was comfortable and clean. The kitchen was really nice, and the bed was comfortable. Would definitely stay here again. Breakfast food was greasy, and low quality. There was some maintenance issues - tiles on the bathroom floor were cracked and a lot of the grout was gone/coming out.
Loves everything. Beautifully designed. Breakfast was better than going to a restaurant. Will never forget my stay there and will recommend. Kind staff lovely Thank you for making such a big part of our memories
cooking kitchen for family stay. Spacious room. a little bit remote distance of parking.
Nicely decorated studio with all the comforts of home. Beautiful view of golf course and gardens. Clean and comfortable. Good location. Short drive to restaurants, beach, Downtown Oxnard, or Ventura. Planning to stay here in the future.
The staff,pool,the room was great and views.
Nice big studio apartment style rooms. Love the free breakfast and light dinner service in the hotel lobby. Nice for golfers as there's an adjacent golf course. As part of my job I stay 2 nights a week in the Oxnard-Ventura area and have done so for 7 years. In the course of these 7 years I have sampled just about all of the two star and above hotels in the area many times each. In my opinion, this hotel offers the best value for a business traveler for a short trip. A lot of remodeling now, but that's temporary. It's in a residential neighborhood, and doesn't have a restaurant, so no place to go eat within walking distance if you choose not to have the free breakfast or light dinner provided in the lobby.