Distancia al centro
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Distancia al aeropuerto
valoración de viajeros
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Muy buenomar 20208.0
The Executive Suite was comfortable and beautiful decor. We stayed here for 2 nights with late checkout. Lounge access was nice, lots of choice (food/drink) Staff were friendly and helpful
Muy buenomar 20208.0
Chic hotel. Sparkling wine upon arrival. Very comfortable beds. Nice bar. Mostly friendly staff. Nice toiletries supplied as well as daily water bottles.
Check-in and check-out took way too long. Upon check-in they wanted to charge us way too much and it took quite a while to sort things out. When we went to our rooms we were assured the issue was solved. However, upon check-out, they wanted again to charge us (there were 3 rooms in our booking) the wrong amount and it took over 1/2 an hour to resolve the issue. One of the counter staff repeatedly coughed without any attempt at covering her mouth which caused us some distress considering the covid 19 status. Missed an in the room tea and coffee making facilities and a ice machine in the hallways. Complicated wi fi system, only worked for one of the three days we stayed. Seemed they were trying to charge for wi fi which is in 2020 assumed a standard in a 5 star hotel.
Everything was great. This will be our hotel for future London stays. Excellent staff.
The design/space/bathroom/colour scheme was all superb
My partner said she needed better lighting and mirror on the table to do her makeup
Bed was really comfortable and hotel was maintained to a good standard.
Firstly, we called the hotel before booking to ask if pool, sauna and steam room were available for paying guests. After first being unsure they confirmed uncertainly that this was the case. We booked and then found out there was no sauna or steam room (the whole reason for our stay). At reception upon arriving, Ana was again uncertain about different aspects of the stay. She also entered my card and inputted an extra £50 without having the courtesy to explain that this was for a deposit (have no problem paying a deposit but it’s good service to be explained why before taking the money). For breakfast in the morning we were shown the table without being told to follow. The breakfast we were sat and then realised to have food from the restaurant itself it was all extras. Upon leaving the restaurant we said bye and thanks and the front of house completely blanked us. We got back to the room and called about a late checkout (1pm complimentary and 2pm if the hotel was quiet). The concierge staff had already confirmed it was quiet so 2pm was likely. On the phone this was another opportunity to try and get add ons - it was only after some debate that we got 2pm for free (we were pushed and pushed for £20 even though the hotel was ‘quiet’). Upon checking out, after already been charged £219 for the room and £50 deposit (went straight out of my account on monzo) we had another member of staff at reception attempt to take £219 again. I am certain that getting the £50 deposit back will also be hassle. All in all, it felt like all staff were untrained and unsure and the vibe of the hotel was to try and get as much money from add ons as possible.
Acerca del hotel
Hilton London Bankside se encuentra en Centro de la ciudad de Londres (Londres), a 4 min a pie de Museo Tate Modern y a 7 min de Globe Theatre. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Londres? En este hotel tienes a tu disposición 53 metros cuadrados de espacio con centro de conferencias y salas de reuniones.
basado en 4,395 opiniones
- Habitaciones amplias
- Hotel moderno
- Baño impresionante
- Servicio amable
Las políticas pueden variar según el tipo de habitación y proveedor.
Preguntas frecuentes al reservar en Hilton London Bankside
¿Hilton London Bankside tiene políticas de cancelación especiales debido al coronavirus (COVID-19)?
¿Dónde se encuentra Hilton London Bankside?
¿A qué hora es el check-in y check-out en Hilton London Bankside?
¿Hilton London Bankside ofrece wifi gratis?
¿Hilton London Bankside ofrece estacionamiento gratis?
¿Hilton London Bankside ofrece traslado gratis del/al aeropuerto?
¿A qué distancia está Hilton London Bankside del aeropuerto?
¿Se pueden traer mascotas a Hilton London Bankside?
¿Hilton London Bankside tiene piscina?
Opiniones de Hilton London Bankside
Sitios de interés populares
- Tate Modern 271 m
- Southbank Centre 1.1 km
- Somerset House 1.2 km
- London Eye 1.3 km
- Westminster Bridge 1.5 km
- Big Ben 1.7 km
|la Ciudad de Londres||10.4 km|
|Londres Southwark||316 m|
|Londres London - Waterloo East||0.5 km|