Opiniones recientes
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- Neutrales
- Negativas
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4.0
Desventajas: They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.
opinión proveniente de
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10.0
Convenient location. Great service
Ventajas: Staff was very helpful and efficient. Good experience overall
opinión proveniente de
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4.0
Muy mala experiencia
Ventajas: Fue mi primera vez usando la app de Kayak para reservar y la verdad fue bastante decepcionante. Tardaron 3 horas y nos cobraron un seguro (ISL) que supuestamente estaba incluido. Primero no encontraban la reserva, despues y a pesar de mostrarles lps terminos y condiciones, me cobraron el seguro basico aparte. Cuando quisimos reclamar nadie de kayak ni de budget nos atendio en las lineas de atencion al cliente.
Desventajas: Me cobraron un seguro que estaba incluido, no encontraban mi reserva activa y tarde 3 horas en finaente sacar el auto.
opinión proveniente de
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2.0
Absolute rip off
Ventajas: Air conditioned office
Desventajas: They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.
opinión proveniente de
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2.0
Deposit refund
Desventajas: After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.
opinión proveniente de
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5.6
Desventajas: Old car
opinión proveniente de
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6.4
Extra charges!
Ventajas: Car was reliable.
Desventajas: This rental was advertised with an absurdly low base rate ($7/day) but ended up costing more than $300 for a 3-day rental. The surcharges lacked transparency— we wouldn’t have estimated the final bill until it was handed to us.
opinión proveniente de
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2.0
They didnt have a car
Desventajas: They had no cars at all..
opinión proveniente de
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2.0
Ventajas: they did not have a record of the reservation or the car I booked were rude and unprofessional
Desventajas: they did not have a record of the reservation or the car I booked were rude and unprofessional
opinión proveniente de
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2.0
Reserved Car Not There
Ventajas: Nothing. Literally nothing
Desventajas: When you book a rental and it's confirmed days in advanced it should be there. I'm guessing because I booked online and not a walk up they prioritized me the lowest as it was a deal
opinión proveniente de
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10.0
Great
Ventajas: Russell was the best, took all insurance, had a great car for a week, received my deposit back on the spot. The I was charged less than what I was told. Could have not been better. Free ride to the airport.
opinión proveniente de
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2.0
Ventajas: No insurance in price.
Desventajas: No insurance in price
opinión proveniente de
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10.0
Convenient location. Great service
Ventajas: Staff was very helpful and efficient. Good experience overall
opinión proveniente de
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10.0
Great
Ventajas: Russell was the best, took all insurance, had a great car for a week, received my deposit back on the spot. The I was charged less than what I was told. Could have not been better. Free ride to the airport.
opinión proveniente de
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4.0
Desventajas: They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.
opinión proveniente de
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4.0
Muy mala experiencia
Ventajas: Fue mi primera vez usando la app de Kayak para reservar y la verdad fue bastante decepcionante. Tardaron 3 horas y nos cobraron un seguro (ISL) que supuestamente estaba incluido. Primero no encontraban la reserva, despues y a pesar de mostrarles lps terminos y condiciones, me cobraron el seguro basico aparte. Cuando quisimos reclamar nadie de kayak ni de budget nos atendio en las lineas de atencion al cliente.
Desventajas: Me cobraron un seguro que estaba incluido, no encontraban mi reserva activa y tarde 3 horas en finaente sacar el auto.
opinión proveniente de
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2.0
Absolute rip off
Ventajas: Air conditioned office
Desventajas: They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.
opinión proveniente de
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2.0
Deposit refund
Desventajas: After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.
opinión proveniente de
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5.6
Desventajas: Old car
opinión proveniente de
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6.4
Extra charges!
Ventajas: Car was reliable.
Desventajas: This rental was advertised with an absurdly low base rate ($7/day) but ended up costing more than $300 for a 3-day rental. The surcharges lacked transparency— we wouldn’t have estimated the final bill until it was handed to us.
opinión proveniente de
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2.0
They didnt have a car
Desventajas: They had no cars at all..
opinión proveniente de
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2.0
Ventajas: they did not have a record of the reservation or the car I booked were rude and unprofessional
Desventajas: they did not have a record of the reservation or the car I booked were rude and unprofessional
opinión proveniente de
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2.0
Reserved Car Not There
Ventajas: Nothing. Literally nothing
Desventajas: When you book a rental and it's confirmed days in advanced it should be there. I'm guessing because I booked online and not a walk up they prioritized me the lowest as it was a deal
opinión proveniente de
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2.0
Ventajas: No insurance in price.
Desventajas: No insurance in price
opinión proveniente de
