Alquiler de autos en Kissimmee

Desventajas: I have to cancelled because the price was totally different when I go to pick up the car.

Desventajas: They said they didn't have my reservation even though I gave them my reservation number. There were other people waiting with the same issue. Cars weren't available. Staff were on their phones and didn't want to help.

Had to exchange car because key fob didn't work.

Ventajas: Location was convenient and they gave us a ride back to condo rental.

Desventajas: They did not have replacement key so we had to replace original rental. The windows were dirty. Tile tire light came on twice, we ultimately had to add air to all tires.

Never got the car

Ventajas: We booked a 10:00 am car pick up. By 12:30 they still had no car to give us due to "shortage." We ended up just leaving after they told us it would "probably be another 45 minutes." To be fair, they did say that they would give us some kind of discount to make it up to us, but by that point the car would have needed to be free to make the aggravation worth it.

Ventajas: Antonio, the guy who assisted us in the pick up process was excellent!!!. He was beyond our expectation and did all possible to assist you with the difficult process.

Desventajas: The unprofesional woman at the front desk, she was arrogant, with lack of courtesy ...she should be working at a non customer service job.