Arte Hotel

Location is perfect, right at the center near everything, including Metro, tram stop, and a 24h-market. The staff was very very nice and helpful with everything! Even though it's next to a big street, it was very quiet.

The room was a bit too warm, changing the thermostat didn't really help. Also the bed was on the soft side which may or may not affect all people. The standard rooms are a bit small for 2 people.

Breakfast was good. Facilities were good. Room was good, shower was excellent, bed was very comfortable. Great location. Staff very helpful.

There was a very slight constant ringing noise from the electrical services in the ceiling, which was quite annoying. I managed to sleep as I was so tired. Staff at reception looked a bit lost and confused when we asked for a VAT invoice for our company, despite requesting it on booking.com when we booked the rooms in December.

The location is great. Clean, old but well maintained hotel.

We asked for a cup of coffee on 31 December In the morning. At reception we were told there was noone in the hotel to prepare a cup of coffee for us. Reception offered us a nearby coffee shop. At check out we were told we had used the mini bar which was not true at all. No apology again.