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Excellent hotel right next door to Tunjungan Plaza which najes it easy for shopping without the beed for transportation. Good service and good breakfast spread. Staff were excellent and friendly. The decor inside is not attractive, could be the work of interior decorater. It is good back lack the umph factory. M ay be the next time will try the real factor. Four Points Sheraton is what DoubleTree Hilton but having stayed many times in both in many locatiobs, I think DoubleTree is much more luxurious. No offence, just giving an idea of comparison. Unless Sheraton take great care, it will have a great competition in terms of image. Saha & Yam Stayed February 2020
The drop off area to the hotel entrance is not so conducive and confusing with drop off area of Tunjungan Plaza. The lobby is located at 9th floor which we basically do not like hotel of such nature although it is individual preference.
Muy buenomar 20208.0
I loved the staff at the hotel! At check-in I mentioned that my baby loves a good view and will watch cars for hours so the staff at the desk gave me the option of waiting 15 minutes longer for a room with a better view. At breakfast and the dinner buffet, the staff knew our names and my coffee order. They have fantastic coffee! My pillow and bed were super comfortable too.
I did not like that the swimming pool is right off of the main lobby/bar/restaurant area. The giant window made it seem like you were in a fishbowl with everyone watching. I had no desire to go to the pool because I felt like people were constantly watching.
Muy buenomar 20208.0
I like the long pillow and spacious room... And the new cafe / bar in the lobby is awesome. Breakfast is a bit crowded, so I never took it, I prefer to order a la carte and it's waaayyyy more delicious and convenient.
It has NO DIRECT HUB TO Tunjungan Plaza. No offense, but that sucks. And the parking is combined with mall so you might got waaayyyyyy parking spot to the elevator that connects to the hotel.
Muy buenofeb 20207.0
Smell of the hotel is great. Great location and good maintenance hotel. Friendly hotel security and porters. Location is connected to a shopping mall. Rooms is very bright and modern. Bathroom is also well maintained and clean.
Reception staff is not very flexible. Been staying there Twice a year at least since they open, but no record what's my favorite rooms. Price have also gone up quite a bit. Time to search for alternative.
Everything was perfect. We spent one night during our honeymoon there and they gave us an amazing room with great view and prepared the bed very romantic. Also the restaurant they have (breakfast and dinner) is great and the hotel is directly connected to the big mall. Thank you all!
Acerca del hotel
Four Points by Sheraton Surabaya está directamente conectado con Tunjungan Plaza, el centro comercial más grande de la ciudad. Las habitaciones del hotel ofrecen WiFi gratis y cómodas camas; el hotel también cuenta con comidas en las instalaciones, una piscina al aire libre y lugares para eventos.
basado en 474 opiniones
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¿A qué hora es el check-in y check-out en Four Points by Sheraton Surabaya?
¿Four Points by Sheraton Surabaya ofrece wifi gratis?
¿Four Points by Sheraton Surabaya ofrece estacionamiento gratis?
¿Four Points by Sheraton Surabaya ofrece traslado gratis del/al aeropuerto?
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¿Four Points by Sheraton Surabaya tiene piscina?
Opiniones de Four Points by Sheraton Surabaya
Sitios de interés populares
- Tunjungan Plaza 186 m
- Grahadi 0.4 km
- Joko Dolog Statue 0.5 km
- BG Junction 0.9 km
- Sharp Bamboo Monument 0.9 km
- Surabaya Plaza Shopping Mall 1 km