|Distancia al centro||10.8 km|
|Valoración de la ubicación||8.8|
|Aeropuerto más cercano||Cancún|
|Distancia al aeropuerto||11.1 km|
valoración de viajeros
época del año
Tipo de viajero
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The resort is beautiful and is definitely a nice place to stay. Great rooms and great pool, right on the front of the beach.
We stayed 5 days and they made us move rooms after two nights. They told us when we would moved they would move our stuff for us as long as it was packed into the next room. When it came time to move we had a tour all day and we had to leave our suit cases outside with the bellmen until 10 at night. Then when we did get the room we had to complain four times about the wifi not working.
Decent hotel, overcharges for everything, staff no
The wifi was alright, not amazing. Skype calls were a little choppy. The wifi reached the pool area and green lawn area but not all the way to the beach. The hotel had beach towels, snorkeling gear, boats, and other cool gear for rent. The beach was really nice. There's a safe in the room where valuables can be kept. The air conditioning was great, and it was easy to take the bus right outside the hotel. The staff spoke English and was very helpful.
During checkin, we had a very unfriendly RBF lady check us in. The rest of the staff was friendlier, but it we did not have a good first impression. Every Sunday, every single guest is required to switch rooms for some odd reason. It was super annoying because we either had to be there at 11am - 12 noon and compromise plans to move rooms, or give our luggage to the bellhop and tip him. The restaurant served small portions for a high price with mediocre food. The hotel advertising makes it seem like there's multiple places to eat, but there's only one restaurant, a cafe, and a grocery store. You also have to use your room card to pay for things around the hotel. This was annoying when we were not able to check in until 4pm but were waiting at the hotel.
Would not repeat
Our suite was very comfortable, the beach was excellent. Will not repeat due to unmotivated (unless tipped) staff, poor food.
The staff make no effort unless tipped. This is quite different from our preferrencet where staff earn great tips with great service. Bartenders were bored. Why? Charging $4-6 for a drink probably encouraged many people to BYO. That might have been the desired effect, but it made the place feel extra dull. Food was really very disappointing, and it's inexcusable (I mean seriously, embarassing even for a guest) for "Paco's Tacos" at the Royal Sands to serve such terrible quality Mexican food. It was unrecognizable as Mexican food. Just sad. so the next day we tried burgers at Tradewinds and could not finish them, they had such a weird funk to their mystery meat bulk storebought selves. We avoided the restaurants for the remainder of our stay. When you have a captive audience and you abuse that with crap food it's disappointing to say the least.
La habitación en la que me alojé con mi esposa tenía unas vistas a la costa.
Muy limpios, personal muy amable
Personal del restaurante muy amable. Limpieza.
La tarjeta de crédito que tuvimos que usar
Acerca del hotel
Si decides alojarte en The Royal Caribbean - An All Suites Resort, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a solo 4 min a pie de Museo Maya de Cancún y a menos de 5 en coche de Aquaworld. Tendrás conexión a Internet por cable gratis, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
basado en 2,777 opiniones
- Ambiente agradable
- Habitaciones limpias
- Bonitas vistas
Las políticas pueden variar según el tipo de habitación y proveedor.
Preguntas frecuentes al reservar en The Royal Caribbean
¿Dónde se encuentra The Royal Caribbean?
The Royal Caribbean está situado en Blvd. Kukulcán km. 17, Lote 50 en Zona Hotelera - Hotel Zone District, a 10.8 km del centro de Cancún. Museo Maya de Cancun es el punto de interés más cercano a The Royal Caribbean.
¿A qué hora es el check-in y check-out en The Royal Caribbean?
La hora del check-in es a las 15:00 y el check-out es a las 12:00 en The Royal Caribbean.
¿The Royal Caribbean ofrece wifi gratis?
Sí, The Royal Caribbean ofrece wifi gratis.
¿The Royal Caribbean ofrece estacionamiento gratis?
Sí, The Royal Caribbean ofrece estacionamiento gratis.
¿The Royal Caribbean ofrece traslado gratis del/al aeropuerto?
No, The Royal Caribbean no ofrece traslado gratis del/al aeropuerto.
¿A qué distancia está The Royal Caribbean del aeropuerto?
The Royal Caribbean está a 11.1 km de Cancún. The Royal Caribbean está a 63.8 km de Cozumel.
¿Se pueden traer mascotas a The Royal Caribbean?
No, no se admiten mascotas en The Royal Caribbean.
¿The Royal Caribbean tiene piscina?
Sí, The Royal Caribbean tiene piscina.
Sitios de interés populares
- Museo Maya de Cancun 167 m
- Playa Delfines 1.3 km
- El Rey Zona Arqueológica 1.4 km
- Kukulcan Plaza 3.6 km
- Playa Marlin 3.8 km
- Acuario Interactivo 4.4 km