Puntuación de los viajeros
10.0
The Danville team accommodated my needs, even though it was busy and there was a high demand on their time. They made the process easy.Opinión del 6 ene 2022
opinión de![kayak]()
10.0
Picking up the vehicle went smoothly, and the price was very competitive compared to other options. Our only point of friction is that a witch must have cursed us to always get Jeep Gladiators when we rent cars without specifying a model. We drove around in a big goofy Tonka Truck for the whole holiday, for a second time, to the amusement of all our friends we saw. Who even rents Jeep Gladiators on purpose? We don't know, but when it's an accident, it's always us.Opinión del 3 ene 2022
opinión de![kayak]()
6.0
I rented because it was $165.00. After turning back in, I was charged another $200.00 and $53.00. The total was $165.00, so why the extra charges? Kayak is nothing but a big rip off company.Opinión del 23 nov 2021
opinión de![kayak]()
8.0
I recommend downloading the Hertz app for mobile check-in. We found the travel to be heavy and lines longer than normal. The app allows the mobile check-in and bypass the lines. The employees were helpful and quick.Opinión del 8 nov 2021
opinión de![kayak]()
10.0
The customer service was incredible. Friendly counter assistance. And the exit clerk helped me switch car as I took wrong one from space. Great job!!Opinión del 30 oct 2021
opinión de![kayak]()
7.9
Staff were friendly. My car had a minor issue.Opinión del 5 oct 2021
opinión de![kayak]()
1.9
My flight got delayed so Hertz charged me over $100 to cancel.Opinión del 12 ago 2021
opinión de![kayak]()
10.0
They may javelin been a little short staffed at pickup the line was not long only about 5 people in front of me but it took 20-30 minutes. Staff were efficient and courteous at both pick up and drop off. Drop off staff went the extra mile to quickly shuttle me back to my other vehicle. Great service. I will try to use hertz again much better than most other rentals I have used.Opinión del 8 ago 2021
opinión de![kayak]()
3.9
I arrived and all they had left was a giant Silverado truck when I requested a sedan type car.Opinión del 19 jul 2021
opinión de![kayak]()
1.9
They added an additional hour to my reservation due to their delay finalization the return at the Chicago airport. This resulted in double daily charges and fees.Opinión del 11 jul 2021
opinión de![kayak]()
1.9
Wow. Talk about feeling gouged. My "manager's choice" rental (minivan with 50,000 miles!) for 5 days was $500. Previous renter's contract for week before was in glove box...7 days at $135. On top of that the "sanitizing" Hertz supposedly does between rentals was negligible. While driving away, steering wheel felt gross and a sanitizing wipe was filthy after cleaning the wheel. Coffee was on interior side panel and in speaker grill. REALLY BAD HERTZ.Opinión del 8 jul 2021
opinión de![kayak]()
6.0
Ventajas:Good mpgDesventajas:Apple playOpinión del 7 jul 2021
opinión de![kayak]()
