Bed was comfortable The room had a terrible smell. They said you could get wifi in the hotel, but it was really only in the lobby area. The traffic outside is very loud because of a crazy intersection and you can hear planes landing and taking off.
Came in on a late flight to San Jose and stopped off at the Holiday Inn Express for a night before jumping off into the Costa Rican countryside in the morning. For this purpose it did exactly what it needed to do. Shuttle bus that picked up at the airport was a plus. A little bit pricey for what you get but not acceptable for one night. The breakfast options were pretty basic but in their defense they were a typical Costa Rican style (gallo pinto, eggs, coffee, and some fresh fruits). Traffic at the intersection in front of the hotel can be horrific so keep that in mind if you will be driving. Also, keep an eye out for the shuttle bus that comes around outside of the arrivals area and stops close to the taxi stand. A "helpful" local showed me where to go then just happened to mention that he works on tips. I could have just waited on my own for it...
Overall, everything was great. Location is perfect for flying to the airport. Staff was very helpful and really wants to help you! Room was comfortable and clean. 24 hour shuttle was awesome! Great value for the money. For those who arrive at off hours there is a Denny's close by. Our only negative was the breakfast which was very processed (e.g. scrambled eggs were bland) and not enough variety for the cost of that hotel.
Everything was very good. Friendly staff, good breakfast, good parking. Five nights and all went well. The traffic at the entry to the hotel is nightmare.
Close to airport, affordable, queen-sized beds, big enoigh for 4 adults Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!
Location, close to the airport and has restaurants available for those arriving in the evening
Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient. The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.
Close to airport. Great front desk staff.
Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes. I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess
Very close to the airport and a free shuttle every 1/2 hour. A good first or last night stay. 6-7 restaurants right across the parking lot.
The price for one night was amazing, and the location to the airport was really convenient. If I had a layover in San Jose - Alajuela I would definitely stay there again. Continental Breakfast was not included with the deal I got on Kayak.
El hotel es.bonito El servicio es pesimo
Great time at the hotel. Modern, clean, easy to access from the airport. No complaints at all
Hotel Villa Dolce is in a convenient location. Rooms were clean and had everything I needed. Staff are all friendly and extremely helpful. The same can be said about the owner and his wife who live on the property. I loved my stay here and would recommend it. I definitely will be back!! Pura Vida Nothing
Estaba limpio y era cómodo. Muy práctico para el aeropuerto con transporte. Restaurantes cerca.
Un maravilloso lugar para alojarse! El personal era servicial, amable y profesional. El hotel estaba muy limpio, y la habitación cumplió todas nuestras expectativas. Servicio de transporte al aeropuerto fue fantástico. El conductor era muy amable y servicial con las maletas y tal. Un fantástico lugar para alojarse!
El hotel era práctico para el aeropuerto, con un personal estupendo y un buen desayuno. La habitación estaba limpia y ordenada. Sin embargo, la ducha necesitaba una actualización y la alcachofa de la ducha no funcionaba correctamente.
The 'manager,' son of the owner, was superb! He was easily reached by phone, spoke excellent English, arranged for a rental car and a cab to get back to the airport, gave us directions and advice. We 'adopted' him! The driveway up to the B and B...slightly steep which is quite common in the mountainous areas of Costa Rica.
The owner/manager was really friendly and helpful. This was better than expected for the price. Our only complaint was some spiders/webs under the bed, but that's an easy fix.
The owners were so friendly and helpful - we felt safe and comfortable here. It became our home away from home.
Quiet and comfortable Room was not the one we reserved. We reserved a King Bed and ended up in a room with 2 Queens
Great staff, room was great. Good location to venture out from. Wouldn't plan on pool time, small and in courtyard. Rooms in hotel part a little noisy in the a.m.
The staff were very helpful. Dank little rooms, terrible smell of something like diesel and septic that would come pervade the room from time to time.
Wonderful hospitality from staff. They go far above and beyond to make sure everyone is happy and comfortable.
The staff was very helpful and always available The uppper screens were filthy, hole in the wood was plugged with a piece of paper.
The owner and staff was super! They gave us directions to help us find our way around. The room was simple but nice. The casada dinner we had was very good. Breakfast was good too. Te grounds and pool looked awesome. It was difficult to find for us with no directions, but it wasn't the owners fault.
Service was very accomodating. Wonderful people.
Friendly staff. Window in room opened out to a hallway and not street.
Easy to drive to and free parking. Can walk to restaurants and shops. Great staff. Good breakfast. Refrigerator & safe in room. Very nice. Large rooms. Queen bed. Room next to a public space & below another room. Noisy at times. Early riser above us walked with heavy feet. No water pressure, unless you like cold showers.
Decor and art work is very upscale, great price, exceptional clean and modern. The bathroom has glassware not paper or plastic cups, blow dryer and nice towels. The coffee for a hotel was phenomenal. The bed was extremely comfortable. Was very quiet, and TV had great chanel options for English speaking and sports. The breakfast was outstanding. No transferse available. I needed a transfer. No microwave or bath robe. But didn't need it anyway.
Top notch staff in the hotel and restaurant. The art is simply beautiful and the facilities are brand new and luxurious. I think they are setting the pace for luxury in the San Jose area. If you don't drive, which is absolutely frightening in San Jose, you will be limited on things to do around the hotel. But if it's for a couple nights or a meeting this place is very nice!
Amazing service, greeted us with fruit juice and snacks. Front desk was so helpful and kind. Will definitely stay here again.
Close proximity to the airport , Very friendly staff
the people were very nice and helpful a pleasure to deal with the room was basic beds bathroom overhead fan/light no safe it was the jets passing over or taking off that woke me twice.
The accommodations were decent, I arrived at 2am and there was somebody there to check me in and show me the room around, very friendly. The place was fine and cheap (I stayed at the JW Marriot as well for nearly double the price but it was nice!) I only stayed the night and then left at 7am where the office guy cooked a DELICIOUS breakfast and the coffee was AMAZING. The breakfast was a nice plus! I didn't really check out the amenities because I literally stayed for only like 6 hours. Called a taxi for me which arrived promptly The room was nice but there was no AC (I think) but the fan worked very well. I didn't feel like it was super clean and the bathroom was small! The shower was fine but the pressure was very low, NO shampoo or conditioner or lotion or anything but they did have bar soap, so that's something... It was a small room, and online the price was the same for a single or double bed but at the hotel it was $8 cheaper for a single bed, which I would have booked if I knew in advance. They ask to pay in cash, dollars or colones, which is better because I avoided my credit card fee.