Hoteles en Cantón

Ventajas: Close to where I need to go.

Desventajas: You can find better with this price in GZ

Ventajas: Bed was comfortable Breakfast good Location convenient

Desventajas: bathrooms not very clean Internet weak and restricted Limited television options

Ventajas: I actually stayed in this hotel last year (liked it), however my contact in Guangzhou wanted me to stay in another Hotel Vienna that was closer to his workplace. This Hotel Vienna agreed to refund me the booking on request from my contact and as I requested the cancelation close to when I booked. Very honourable and trustworthy would be my comment.

Desventajas: Breakfast was totally chinese

Ventajas: Muy agradable y sin duda tenía un lujoso ambiente

Desventajas: No había razón para quejarse.

Ventajas: Very clean and staffs are helpful

Ventajas: We got upgraded to the room with river and city view. It was absolutely stunning, the view is breathtaking. Also, the design of the room is impressive in every little detail.

Ventajas: The decorations of the check in floor. The decorations in the rooms, look good but not much details. Excellent city overlooking views.

Desventajas: The power plugs didn’t work. The location of switches are not user friendly, you cannot change the light setting easily. The combination of lights are so limited. There is only 1 USB outlet on the desk. The control penal on the desk is basically useless (outdated).

Ventajas: THe bathroom and the swimming pool

Ventajas: Wonderful internet, everything is very high quality, efficient, perfect. Amazing window view ! Super!

Desventajas: There are only two types of dessert in the lounge: a cheesecake and a chocolate fountain; in five days it could have bothered. Staff forgets to pour salt in the saline when they bring food to the room.

Ventajas: La hospitalidad del personal es realmente impresionante, recomiendo tomar el plan con acceso al executive floor. Las instalaciones muy lindas, cómodas y de excelente calidad.

Ventajas: Excellent view of Pearl Tower and river! Great SPA, therapist Amanda is excellent! Warm and helpful staff. Lovely, comfortable and spacious room. Good foods served in Chinese restaurant. Great location, and I like to walk around the Huacheng Square.

Ventajas: Todo, Four Seasons nunca defrauda. Es perfecto el servicio, atento pero nunca servil. El edificio es maravilloso, imponente, en la mejor zona de la ciudad. El desayuno es perfecto. No creo que vuelva a esta horrible ciudad, pero si lo hiciera, iría allí sin duda.

Desventajas: Nada

Ventajas: Overall experience was good. Larger than normal room, clean with state of the art amenities. Staffs are very nice and actively being helpful. The Chinese restaurant lives up to its Michelin star rating.

Desventajas: There is definitely quite a bit room for improvement in terms of the tightness of daily operation. It took me 4 contacts (calls and chats) and some unpleasant exchange of words to secure a lunch reservation at the Chinese restaurant. A place like the Fours Seasons, it should have been one and done.

Ventajas: Best hotel in Guangzhou

Desventajas: Nothing

Ventajas: Everything, really.

Desventajas: Liked the hotel very much, can’t think of any shortcoming.

Ventajas: Excellect service, beautiful view, convenience location. You have everything you need in here.

Desventajas: There was a long queue when we check out, could be better if they can process a bit faster.

Ventajas: Todo funciona muy bien

Desventajas: Nada

Desventajas: Spread mosquitoes in rooms

Ventajas: Good breakfast, facilities and service, with helpful staff.

Desventajas: The bed is a bit too soft for us.

Ventajas: The bathroom is clean. The river view is great.

Ventajas: La calidad de sus instalaciones que son impresionantes, la habitación con unos ventanales al río maravilloso más de 60 metros de habitación impecable que no le faltaba de nada. Un baño de ensueño. Y el Personal que te hace vivir esa experiencia de lujo desde el momento que pones el primer pie en el hotel hasta que te vas Un bufé, caro, pero extraordinario, de los mejores que he visto y probado. Sorprende positivamente en todos los aspectos.

Desventajas: Nada . Que pasamos poco tiempo en el hotel para poderlo disfrutar mas

Ventajas: As always a great hotel with excellent staff and facilities, nice room, restaurant.

Ventajas: Instalaciones , La piscina , gym, el personal muy amable ..parece más un resort de lujo que un hotel al uso , estuve como en casa.

Desventajas: Nada .

Ventajas: Services,friendliness,,cleanliness,location

Desventajas: Breakfast should be priced somewhat lower

Ventajas: Beautiful hotel in great location

Desventajas: Staff were excellent

Ventajas: Excellent service at the lounge and restaurants. Awesome and clean room.

Desventajas: Difficult to get a taxi at hotel

Ventajas: The hotel is fantastic, with wonderful restaurants, a brilliant spa. The rooms & beds were very comfortable.

Desventajas: The staff did not go out of their way to help. I was not once satisfied with my dealings with the reception staff.

Ventajas: The staff are friendly and helpful, particularly the concierge. We were very impressed by the cleanliness of the rooms and the beddings

Desventajas: The surrounding area outside the hotel is under renovation, so the environment is a bit disappointing because it's noisy and dusty

Ventajas: No mucho

Desventajas: Habitación pequeña, vieja y anticuada, pobre mantenimiento. Pasteles, panes y otras cosas no eran frescos. Necesitan un montón de reformas para mantenerlo como hotel de 5 estrellas.

Desventajas: En general, el servicio y la atención para los clientes de negocios es excelente.

Ventajas: Location is excellent and convenient.

Desventajas: Took more than an hour to check-in when I arrived just before 3pm. Food from kitchen (in-room dining) was below par.

Ventajas: The bed was extra confortable. The sauna very good, all clean and ready to use.

Desventajas: Too pricey , the internet was not included.

Ventajas: Good location, comfortable room. Great spa

Ventajas: New

Desventajas: Breakfast was average. Staff struggle with englisg

Ventajas: Todo excelente de primera clases

Desventajas: Un poco caro.

Desventajas: Service is zero, At the breakfast coffee was brought after half an hour and absolutely cold, boiled eggs never delivered during two days. At the restaurant drinks were delivered almost when we finished dinner; at the check out they refused to offer even an hour late check out, although half of the hotel was empty. It is not five star hotel service, moreover service that you wait from Mandarin Oriental. I will never stay at this hotel again and definitely would never recommend it.

Ventajas: Todo. En especial la atención del personal.

Desventajas: Lo caro que es para cenar en el restaurante o tomar un café en el lounge

Ventajas: Clean, good service. They keep your room clean and tidy every time you go out. Spacious bathroom. Nice design of the elevator.

Desventajas: Awkward furnishing and decoration. Dark furnitures makes the room strange. Huge dark doors in the lobby, looked so depressing.

Ventajas: Spa

Desventajas: The handles on most of the drawers were very sticky - obviously hadn't been cleaned for a long time after a sticky spill. Disgusting

Ventajas: The mattress is firm and comfortable.

Desventajas: but the pillows are too soft I had bad sleep and uncomfortable on my shoulder and neck every morning.

Ventajas: It was very clean. I love the customer service. Rooms are clean and most of the staff there speak English. The hotel is very comfortable, clean and staff goes above and beyond.

Desventajas: This question doesn’t apply to me, I love EVERYTHING about this hotel

Desventajas: There is no complimentary wifi in 5 stars hotel very disappointed!!!

Ventajas: Estaba bueno siempre puede ser mejormuy bien

Ventajas: Everything works, staff are helpful especially the lady at the reception who checked us in. She tried her best to explain about the government policy of not allowing single use toiletry items. She did well!

Desventajas: I like it so much that I was convinced to join the Marriot Sheraton loyalty programme but I had not been able to register online due to some password or name problem. It would be great if someone from the Loyalty Programme centre could get it sorted out for me .

Ventajas: good location with friendly staff, near to just adjacent building to popular shopping centre, anyway guangzhou is a great city.

Ventajas: Concierge was always helpful.

Desventajas: Hotel ran out of duvet inners. Towels had holes and were very old and ratty.

Ventajas: La ubicación del hotel y las vistas. El trato del personal es muy bueno. Desayuno, correcto.

Ventajas: Great location, helful staff, morden, comfortable room. Highly recommended. we definitely stay again.

Desventajas: nothing

Ventajas: Everything was great and staff were so helpful and friendly especially Mr.Wayne Guo as well as the concierge guys.

Desventajas: The space for sitting in the lounge could be bigger

Ventajas: Friendly and helpful staff.

Desventajas: English profiency limited. Limited western food in buffets.

Ventajas: Location

Desventajas: One day is not enough

Ventajas: Very good location & the staff were polite & helpful. Good room size which was spacious

Ventajas: Nice property. Easy access to food and groceries.

Desventajas: Not luggage friendly. Have to go by side if with luggage.

Ventajas: Early access to room after long flight, Great staff

Desventajas: Nothing to dislike

Ventajas: It was an extra special experience especially coming from a whole day of work meetings. The staff were very helpful and friendly. Jason from the concierge took good care of our needs with a big smile. That smile made my this business trip a leisure

Ventajas: It was completely better than any hotel, from the staff to facilitates.

Ventajas: Gym is the best we have been to and brilliant assistant who gave us a nice card and flowers breakie is top 0

Desventajas: Forgot to deliver newspapers in the morning

Ventajas: I would like to put a special mention for the restaurant Limoni and it's staff. Special mention for Bonnie...who is a star. She went extra mile to the provide what was needed. Similar mention for the breakfast and the team present during breakfast.

Desventajas: Hairs , stained product , not worth indeed for the first visit A bit disappointed and sound proofing is quite bad Maintenance is not up to standard, some issues in bathroom and look aging FO staff did not introduce her name upon checkin and did not ask about my feedback after my departure, quite surprised if this is RC standard Hsk team is polite however some issues in room , i did not see the Ritz Carlton Gold Standard especially the motto we are ladies and gentlemen serves ladies and gentlemen Overall the experiences is disappointed

Ventajas: Impeccable facilities with wonderful english-speaking staffs. Breakfast buffet quality was the best we’ve ever had in Guangzhou!

Ventajas: Location, service

Desventajas: The plug of bedside cabinets was broken

Ventajas: bed

Desventajas: bathroom tubes

Ventajas: Ritz Carlton como siempre no defrauda. Excelentes habitaciones, limpias y muy amplias. Personal muy atento y amable, hicieron que la estadía sea muy amena. El desayuno es increíble, hay de todo para comer. El spa y la pileta al aire libre (con jacuzzi) muy recomendables también. Volvería a este hotel todo los días!

Ventajas: Outstanding chief, directly present himself to the customer, fulfilling Owen need, and anticipate our demand. My wife showed interest in pumpkin soup in one meal, next meal he prepared it even though it wasn’t listed. Food going to get me back to Guangzhou Ritz. Thanks to Chief Jewish.

Desventajas: I was upgraded in the room, the upgrade look on the tower, however on floor 20 (lowest floor) though I request Hight floor reservation.

Ventajas: Excelente hotel, a precio correcto

Ventajas: People and facilities are very nice and kind

Desventajas: Average English too low for a five star hotel

Ventajas: Mágico lugar

Ventajas: Most of the stuff understood English

Desventajas: Needs renovation. See the photo of the corridor to the room. It looks terrible. Rooms are also worn our.

Desventajas: nothing

Ventajas: Location and service

Desventajas: Reception area

Ventajas: Mucha tranquilidad

Desventajas: Muy caros los alimentos en el restaurante italiano y muy malos

Ventajas: centrally located, great views

Ventajas: Overall outlook of the building and view from both restaurants, bar & room.

Desventajas: I suspect that walls aren’t soundproof enough. My friend visited me and we stayed up chatting, just 2 person, no music or TV and someone called manager and complained. I really think we weren’t making excessive kind of noise.

Ventajas: Breakfast is good

Desventajas: The glass door of the shower room has water leaking

Ventajas: Clean location staff

Desventajas: No business center

Ventajas: Everything. The room. The lobby. The staff. The bar. The style.

Desventajas: In room dinning food. Corridor carpet was stained.

Ventajas: Great location, the room is quite big and the view is excellent

Ventajas: Staff were very nice and easy to interact with. The hotel is only 3 years old and very new and clean. The design is beautiful. Very Zen while also modern. Fantastic gym and pool. Good black out curtains. Extremely comfortable facilities.

Desventajas: Rooms were not entirely sound proofed so we could hear the family next door. I complained to the staff and they sorted it out within 5 minutes.

Ventajas: Swimming pool

Desventajas: Nothing

Ventajas: Extreme luxury and great food

Desventajas: Not many of the staff speak English

Ventajas: El hotel en si, las instalaciones, el wifi

Desventajas: El bus para la feria tiene que salir antes, se llega a la feria cerca de las 10 en el primer bus, es importante que el primero salga a las 830. A partir del 3er día me fui siempre en taxi para llegar a tiempo y no tener menos tiempo de feria. Otro inconveniente es que ponía "No molestar" en la habitación y sin embargo entraban a limpiar!!! El desayuno y buffet de la noche son casi iguales, se puede mejorar. La pizza es muy mala.

Ventajas: as always everything perfectly

Ventajas: No much.

Desventajas: Poor location. Damp and tired interior. Wall paper falling off. Bed excessively big unless you are a family sleeping in it.

Ventajas: Everything, I'm in this hotel for the 4th time - it's full 6 * Congratulations. The staff also deserves the highest rating Thank you

Ventajas: The hotelier are very friendly and they are helpful. They treat me like an old friend that come for a visit. I truly recommend this hotel for good and comfortable stay.

Desventajas: The food and drink, taste could have been better.

Ventajas: A very good service, great food, perfect place

Ventajas: Clean, very comfortable. Huge bed, good breakfast.

Desventajas: Front desk employees ruined otherwise great experience. None of 2 girls spoke any English all and it took us 45mins to explain that we want a company name in the invoice. First time I visited hotel where reception had no one speaking any English.

Ventajas: standard room 6 stars, staff very helpful, manager - every hotel can be very high class , restaurant at a very high level with excellent international cuisine with an indication of seafood

Ventajas: Everything was ok. Specially the manager Michael. She was very helpful and I would like to thank her a lot. They also served fresh fruit to my room for free two or three times during my stay. The only thing I did not like was the location. Actually I did not like walking around the hotel. But anyway the hotel and the staff were all ok. Everything was clean. Nice hotel. Also taking taxi is convenient. You just ask the staff and they will help you.

Ventajas: The room is clean

Desventajas: Smoking is allow at the hotel lobby

Ventajas: - Good food experience at the Man Ho restaurant. - Facilities to use the swimming pool and sauna.

Desventajas: - The bed length was small for a king sized premier room, our feet were out of the bed so it was not really confortable. - Liquid soap and free bottles of water were not refilled daily as it used to. - The room was a bit smelly.

Ventajas: El personal muy atento y servicial para ayudar a moverte fuera del hotel.

Ventajas: I liked the location attached and surrounding to shopping malls. The service was good. Clean and comfortable rooms.

Desventajas: Breakfast

Ventajas: Very clean hotel with spacious rooms. Very comfortable.

Ventajas: The room is clean and very convenient to the lounge

Desventajas: Location is good for side seeing and a lots of convenient restaurants to have lunch and dinner

Ventajas: Cleanliness

Desventajas: Nothing

Ventajas: I can’t say enough good things about this hotel. I’ve stayed in a lot of 5 star hotels and this one is definitely up there. From check in to check out, flawless. I’ll start with the room. A typical well planned and spacious room with big windows and a good view. The decoration is a little old but they maintain it so well, very very clean rooms (I would know because I have OCD with cleanliness, and my nose would pick it up straight away as I have dust allergy). Fixtures and fittings are top quality. I’m surprised how they keep the bathtub so clean, doesn’t look like it’s been used much. The beds! Oh the beds - so comfortable including the different pillows they give. Good sized bathroom with electric blinds for privacy from the bedroom. Next is the staff - second to none. Top notch service every time. Anything I requested from buying medicine in the middle of the night for my wife, to changing stay dates and refund was all seen to. Housekeeping was so good I never noticed them! They never disturbed us. Thanks to Elaine, Rio and anyone who I forgot the names of for a lovely stay. Location is the best in town. Endless shops and places to eat just downstairs (Pacific Place is the best for eating - Hot Iron in specific!). Metro is a 2 min walk and Guangzhou East Railway Station is 12 mins drive. I would definitely stay here again if I ever came back to GZ. Don’t waste your money with Conrad etc. Marriott is much better in Guangzhou. Thank you guys!

Desventajas: Nothing. I didn’t get to try the breakfast so I wouldn’t be able to comment on that.

Desventajas: Entre habitaciones se oye todo, no hay intimidad

Ventajas: Muy buena ubicación!

Desventajas: No respetaron el pedido de dos camas separadas que hice al hacer la reserva. Viajaba con una compañera de trabajo y debieron poner una cama suplementaria la primera noche hasta que nos ubicaron en otra habitación al día siguiente

Ventajas: The rooms ,the food en wonderful employees

Desventajas: Lack of fluent English speakers at the reception

Ventajas: Staff very helpful & professional. They tried their best to accomodate our request fir an early checkin after a midnight 8 hr flight

Desventajas: Some staff had limited English speaking skills

Ventajas: Clean ,good location and good breakfast

Desventajas: Nothings free on room., only 2 small of water bottle

Ventajas: It’s clean , big room . Nice view.

Desventajas: Everything was fine

Ventajas: Cerca de la feria pero lejos de todo el resto de la ciudad, básico en las instalaciones

Desventajas: Estaba con jetlag y por más que pusiera cartel de no molestar llamaban por teléfono para preguntar si el cartel lo había puesto yo a las 12 del día, el gym y spa , muy básicos , pocos hablan inglés

Ventajas: Very friendly English speaking staff. Excellent service, 24 hours per day. The hotel staff did go above and beyond to deliver the best service and made my stay there perfect. Excellent roomservice, cleaning, hygiene.

Ventajas: ubicacion, para asistir a la feria perfecto

Desventajas: todo muy bien, excepto el desayuno podria ser mas completo y de mayor calidad los ingredientes

Ventajas: Close to the conference center. The hotel employees knows English

Desventajas: A little far from the city

Ventajas: Very good service.

Ventajas: Clean and comfortable

Ventajas: The room was great, the bed was comfortable.

Desventajas: The whole check-in process was painful. We tried an early check-in and it took over 30 minutes for the front desk to figure out that the 2 rooms were not ready. When we were back at 17:00 for the check-in it took an other 30 minutes and the 2 rooms were still not ready. They told us 30 minutes but we had to wait an extra hour to get the rooms. Both rooms were booked as not smoking but they actually gave us 1 smoking room, had to change the room.

Ventajas: Everything

Desventajas: None

Desventajas: Communication in English still tough

Ventajas: Todo en general es un hotel que tanto la habitación como sus áreas comunes están perfectamente bien limpias confortables accesibles y ubicadas además cuentan con buenos restaurantes súper ricos y limpios una magnífica atención en general del hotel yo viajo mucho a diferentes hoteles y en verdad este rebasa mis puntos de vista a estado súper bien mi estancia

Desventajas: Podrían tener más taxis al servicio del huésped o incluso tener choferes para llevar a extranjeros y esperarlos en diferentes puntos para regresen a su hotel cuando se requiera lo demás es un hotel magnífico

Ventajas: Big room Great view Easy access to Canton Fair and PWTC

Desventajas: International cuisine is missing or very poor

Ventajas: The scenery was outstanding. The interior of the public areas was gorgeous. The sports facilities were good. Our room had a nice view from a nice cosy balcony. Breakfasts were plentiful and delicious.

Desventajas: Staff hardly spoke any English. The cleanness of the room left much to be desired. Cafes and restaurants are about 1 km walk from the hotel. Make sure the pool is open before you confirm your booking.

Ventajas: Nice Hotel,but a little far away from downtown

Ventajas: Breakfast buffet was great and bed super comfy. Rooms very big and my wife loved the bath. Staff were very friendly.

Desventajas: We booked a room with a double bed and got two twins instead. Wasnt a big problem. Just had to go back down and ask to be given a different room. Was just our second time staying here and the same thing happened last time.

Ventajas: The staff was very helpful on check-in to bring two reservations into one and allow me to stay in the same room for the entrire trip.

Desventajas: Unfortunately I left an expensive Cross pen in my room and on my return it went missing. I am not sure if it was taken inadvertantly during the room cleaning... I hope that they can locate it.

Ventajas: Hotel algo antiguo pero muy amplio y tranquilo. Siempre vengo acá para Canton Fair. Buen desayuno, mas si te alojas en zona ejecutiva (5to. piso). Acceso a traslados (de pago). Contacto con la naturaleza por estar al pie de una montaña.

Desventajas: Zona residencial aislada. Si quieres salir por tu cuenta, tendras problemas de traslado.

Ventajas: The hotel rooms are very big with balcony and really nice lake view.

Desventajas: The hotel is old, need some repairs. The silickn in the bathroom is black instead of white. I found cockroach in the bathroom..

Desventajas: Anuncian autobús gratis a la feria de Cantón y no es verdad, anuncio del 2016, desde entonces lo cobran a unos 10€ más por persona el día. El buffet muy limitado, el personal del restaurante muy lento y no tenían casi de ningún plato. Antes nos gustaba para la feria de Cantón, pero entre que esta muy lejos (50 min de autobús) y que ya no lo ponen gratis ya no merece la pena, además, sólo ponen un autobús y lo perdimos varios días para volver, el hotel no se quería hacer cargo del coste del billete.

Ventajas: Amazing hotel! The price was much less than what I would have paid for a hotel of similar style in the US! The hotel is beautiful & clean & the staff are extremely helpful, even when there is a language barrier. The breakfast was delicious & it had a lot of variety. Although the hotel is outside of downtown Guangzhou, there is a free shuttle bus to the city bus center, and the staff can help you find out ways to get into downtown Guangzhou. The grounds around the hotel are breath-taking! It was hard to leave such a wonderful hotel!

Ventajas: I love the staff everyone is so friendly And they try the best to communicate with you in English Hotel clean food was great free breakfast.

Ventajas: Food was good beds were very comfortable the staff was friendly and helpful

Desventajas: It could use a little updating

Ventajas: There was nothing that stuck out as being quality, the hotel was very average.

Desventajas: This is supposedly an international hotel but all the staff struggled to understand basic English. There was no "heart" to this hotel so you were either in your room or out.

Ventajas: Good value for money for a family.

Desventajas: The sofa bed did not have bed sheet or blanket cover. I had bed bugs bites in arms and legs.

Ventajas: Large room. Large shower. Comfort bed.

Desventajas: Apart from reception almost nobody speaks English. Large room, but although an international chain hotel (Hilton group) only Chinese tv channel, wifi signal unstable, few staff, apart from receptionists, speaking English... large room but no trypod nor other thing for the suitcase.... staying on floor.

Desventajas: Have to pay deposit to borrow ambrella during heavy rain

Desventajas: Pedimos habitacion de no fumadores, y cuando llegamos a la habitacion olía a humo, el desayuno no es variado todos los dias sirven lo mismo y las mismas frutas, el personal no habla ingles. Y la lavanderia super costosa

Ventajas: The brand name and the standard which goes along with it.

Desventajas: Total misrepresentation of the fact about Metro Station. It takes 23 minutes by walking fast and not 10 minutes as stated and Gangding Metro Station is over 1.7 Kms away and not 2600 ft as mentioned. We would have never ever booked here had the Metro fact not misrepresented. This was a very very expensive stay and not worth the amenities provided. 3 Stars out of 5

Ventajas: Breakfast was good, Wifi ,easy to connect just poor, Location pretty average 30 mins ost places of interest, however reasonably close to show..

Desventajas: Staff not very glued up or helpful

Ventajas: Staff, cleanliness, smelled good, maintenance of the hotel, luxury. It was one of the best hotels.

Desventajas: A little less American breakfast selection

Ventajas: Las habitaciones comodas bonitas

Desventajas: El desayuno era igual todos los dias, cambiaba para los occidentales pero para los orientales si, el personal no sabe mucho ingles, y no habia piscina.

Ventajas: El tamaño de las habitaciones.

Ventajas: Breakfast is mainly a good Asian style and only a little western. Staff is friendly. Starbucks is just connected to it.

Desventajas: Room key card need to be adjusted evary day, every time it was blocked even after complaints it was not changed. TV did not have any english channels - even no News channels.

Desventajas: The no smoking meant nothing. They were constantly smokers on the non smoking floors and when complaining they did nothing and didn’t compensate. Also, outside the hotel constantly smelt of sewer.

Ventajas: Very clean. great location. Comfortable room. Internet access in reception. WiFi strong. Staff friendly. Air conditioning and strong shower.

Desventajas: The food selection and availability was disappointing.

Ventajas: Me gusta el hotel y el servicio

Desventajas: La piscina estaba demasiado fría

Ventajas: Excellent staff; friendly & efficient

Desventajas: The main lobby should have some comfortable seating.

Ventajas: The receptionist are poor service, booked but waited for 2 hours because can’t find the booking. She has no eye contact, not polite at all.

Desventajas: Good facility and location.

Ventajas: Housekeeping team was good. Responded to every request promptly. Nice little touches like putting extra bottles of water in the room. Westin is well-located and near to subway, train station and shopping mall. Staff is friendly and helpful. Nice gym.

Desventajas: Breakfast restaurant furniture and decor a little dated. Can do with a refresh. Swimming pool requires users to have a cap, and I didn't have one, so couldn't use the pool.

Desventajas: Needed to fix showerhead + Buffet could use a bit a variety. Was every day the same. Did not always look fresh

Ventajas: Staff was excellent n great location , big room and clean

Ventajas: It’s good

Desventajas: Just nothing to see except location wasn’t good for me

Ventajas: the hotel is very goo. the rooms are even excessively big

Desventajas: not much, everything was fine

Ventajas: The location and service

Desventajas: The price

Ventajas: Ubicación y comodidad

Desventajas: Empleados y sobre todo en confina y buffet permanentemente tosiendo y estornudando sin taparse la boca.

Ventajas: La cama

Ventajas: La cama más cómoda

Ventajas: Staff are friendly, rooms are big , clean and bed is comfortable.

Desventajas: Breakfast could be better. No cheese variety and same breakfast for the 4 days of stay. Gym is small with limited equipments. Very limited seats at entrance.

Desventajas: A number of amenities were not working - main light switch, TV remite control, wifi

Ventajas: Modern and chic. Nice swimming pool.

Desventajas: Small gym. Some staffs are not very knowledgeble.

Ventajas: the staff were amazing! from the manager down to the people who greeted us every time we left and arrived ! we were very happy that our late check out request was arranged last minute

Ventajas: En general todobien

Desventajas: Que habia pedido una pieza con 2 camas y me reservaron una habitacion con 1 cama grande. Tuvimos que cambiar de habitacion y nos salio más caro.

Ventajas: Location is very convenient

Desventajas: Too expensive for nothing... dirty walls and bad room service

Ventajas: Location, staff

Desventajas: Price per night

Ventajas: Everything was just perfect !

Desventajas: Nothing .

Ventajas: Staff were very helpful , good western restaurant & spa.

Ventajas: Excelente ubicación ,me encanta este hotel por su modernidad y atención del personal

Desventajas: Me gusto todo

Ventajas: Every thing was great

Desventajas: Nothing

Ventajas: Concierge and Manager

Desventajas: Wifi was lousy

Ventajas: La ubicación y el comfort en general

Desventajas: Desayuno se podría mejorar