the location to atractions is perfect. the pool and surrounding landscaping was perfect. loved, loved the trees.
Close to the new Cowboys Stadium with a restaurant and bar.
mostly the comfortable bed. Very clean and staff was very helpful no
The location is great for Arlington business. The shuttle service is great and accommodating. I would keep that service. I waited probably about 20 mins for a parfait yogurt in the restaurant for breakfast. Also, I would provide the coupon for a complimentary breakfast upon check-in. Not in the envelop found under the room door on check-out day. I assumed that was the bill and paid for breakfast at my own expense, not knowing the envelop contained a coupon for free breakfast.
The hotel is tucked back off Lamar Blvd, so it's pretty quiet. The facilities are nice, though the fitness center could use more and newer equipment. I didn't use the indoor hot tub, nor take advantage of the continental breakfast. Rooms are comfortable and clean. I'd rate the hotel higher, if not for the surprise $10 charge for "incidentals". Incidentals are supposed to be per-item charges for beverages and snacks that are in your in-room fridge, with a price list attached. In this case, however, it's just Wyndham going for a slightly better margin on a room. There was no mention of an "incidentals" fee when I made the reservation, and the practice is borderline false advertising. I'd pre-paid for the room to get a special rate, then Wyndham gouged me for another $10 at check-in, eliminating the savings.
Quiet large rooms. Close to everything we asked for. Very friendly and helpful staff
It was very easy to check in and out no complications. I got to check in early than regular check in time. The room was clean and spacious. The bed was very comfortable. I loved reading the little cards they had around the room to learn about going green on the items there. Overall I was impressed. Plus a bonus you are close to six flags, Ripley's believe it or not, rangers stadium, and at&t stadium home of the cowboys. I got a good deal on the price too.
Very economical for the amenities offered. No
The location was great as it was right off the highway and close to Globe Life Park and AT&T Stadium. The room was comfortable and quiet. A hot breakfast was served (veggie omelet, sausage, etc..) and was well stocked and tasted very good.
The location of this hole was perfect for what we are in town for. We are in town for a ball game in the Ballgame was right up the road. Absolutely nothing.
Close to the attraction we were attending. Bathing areas small....
Location I requested two rooms but I did not know the room would be cancelled if it was not in my name. So the second room was cancelled and my guest had to wait until 1:00 pm for their room the next day. I hope I did not get charge for a night that was not used.
We were unable to have both rooms on the same floor
the staff were amazing, rooms were clean, shower had great water pressure ice only on two levels, no vending machines although they did have an area to buy snacks, etc but a little over priced.
The attitude of the staff could have been better (night staff was okay). However, after meeting the manager, it was very clear to see why the staff never smiled.
Very nice, spacious rooms & great location No, breakfast was also good.
This guest did not leave comments about this hotel.
El tamaño de la habitación Había grupos grandes que hacían ruido y fiesta.
La habitación era espaciosa y de moda, me encantó la televisión en el espejo del baño. El personal era muy agradable y los restaurantes y bares de deportes eran excelentes. El hotel no ofrecía servicio de recogida o transporte desde el aeropuerto y los viajes hasta el hotel eran muy caros, pero es Dallas Texas.
Mascota era un poco alto
Desde el aparcacoches, conserje y recepción ... todos ayudaron con ideas de qué hacer y dónde comer en la ciudad. Nuestro viaje fue increíble, con todos sus consejos, incluso nos dieron cupones y direcciones por todas partes. Nuestra vista a la ciudad fue increíble!
Personal eficiente, todas las comodidades disponibles y excelentes opciones de comida a disposición de los clientes! Nada
Transporte gratuito hasta y desde el aeropuerto.
Mesa con peines, maquinillas, etc. para los pasajeros en tierra Habitación cerca del ascensor
Very friendly staff and a perfect location if you plan on visiting six flags over texas
The staff was very helpful The shower was clogged in room 518. The pool was in poor condition and the surrounding rooms were under construction and looked like it had been for a while. The outdoor pool was closed because it was run down.
I am always skeptical about some of these sites but the rooms were just as described! We had a noise issue, however I called room service they quickly took care of the problem! The staff was nice. We are definitely staying again. Thank you comfort suites!
The room was spacious and clean. The continental breakfast is terrific. The bed was comfortable and they even had two types of pillows to choose from-firm or fluffy.
From the online reservation to checkout, everything was smooth and easy. The night desk attendant was friendly and helpful when we arrived and got us checked in quickly. Once we made it to our room we were pleased -- it was a nice size and clean. The beds and pillows were very comfortable. Also, a full breakfast was served from 7-10AM, which allowed us enough time to sleep in but still go sit down and eat a good meal. I will definitely choose Comfort Inn & Suites for my next hotel stay!
Bed was comfortable We showed up to find the police and three cars broken into on the property. When I went in to check in, I asked the guy at the counter about it. He response was "we're not responsible if something happens to your car". We requested a crib be in our room a week before checking in and of course, it wasn't in the room when we showed up. It took them two hours to bring it up to our room, and when my husband and I tried to say it up, we found out it was broken and the sides didn't lock. Not to mention it was dirty and stained!
Desk clerks were friendly. Only one elevator was working so it was a bit of a wait. Nothing drastic though.
Room appeared nice. Sofa bed was broken and wife fell through. The wire spring was broken at the foot of the bed. My 17 year old daughter slept in our bed because the sofa bed was so uncomfortable. I had to get on the elevator to get ice because the machine on our floor was out of service. Breakfast was at best "ok". Parking lot was full from convention and they told me to park in neighboring business parking lot. Really! Not them but me! Really!
Buenas y amplias instalaciones Wifi de pago
Todo fue excelente. El hombre de mantenimiento tocó la puerta a las 9:30 para limpiar el filtro del aire acondicionado. Pusimos el anuncio de "no molestar" en la puerta, pero aún así tocó. Lo hizo algunas veces y me despertó.
Instalación grande con cosas para hacer. La ancha de de baloncesto estaba cerrada a las 8 de la tarde. Las habitaciones eran modernas
Awesome staff helped with all my quetions
The location of the hotel was very convenient for the event we were attending. The shuttle service made our trip more enjoyable. We had a room full of ladybugs. There were live ones all over and dead ones on the floor in various locations throughout the room.
Everything about the Hilton was good. Especially for the cost. We really enjoyed staying there. Nothing.
Can not review - we did not stay at the hotel. My husband got sick and we were unable to make the trip to Arlington.
The location, staff, facilities, and beds were amazing. The staff during check in and out were both so friendly and helpful. We had trouble with the tv remote and purchasing a movie and the lady that hel D at check out went above and beyond what one would expect to rectify the situation. Had a small problem with the tv remote. It didn't work properly. But it could have been me.
Nice facilities. Nice room. Staff aloof and distracted at check in. Room service stopped 90 minutes earlier than advertised. They were overwhelmed due a storm and a special event, and they just stopped answering the phone.
Hotel room was clean with plenty of room. The restaurant staff were friendly. Not responsive to requests. Had to repeatedly ask for additional towels. Only provided decaf coffee in room.
The internet sevice was not free, I was annoyed because most of the hotel even less rated hotels offer internet sevice free of charge
Nothing. Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
Rooms were nice and clean. 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
I liked the location to the trains going through downtown dallas. It is a high-rise hotel so some rooms overlook downtown. Yes, staff unfriendly and would not answer phone calls to front desk after hours of continous attempts went downstairs in pajamas due to the fact that the heater never worked. Maintance came in to room at 2am even though attempts were made beginning at 11pm. And, the heater was never repaired. The safe in room did not work. The reservation made through booking.com 2 days prior to arrival was not there. So after much delay at front desk and another credit card charge was able to go to room with no heater,no staff that would help, and a safe that did not work.
Staff was friendly One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
La hospitalidad y limpieza
La zona de la ciudad. El espacio del vestíbulo del hotel Los cuartos de baño son pequeños, no hay transporte gratuito, no hay Happy Hour en fin de semana
Sra. Cleo era muy servicial.
We had a very nice evening, going to the Rangers/Yankees game one Saturday -- Really enjoyed the staff and the cocktails. And the Breakfast the next morning. Great pool for kids! Thanks y'all...
our stay was overall good. But the beds take a little bit of getting used to. we will know how to operate them for next time!
This hotel was the best ever, great location, excellent service from the staff. ___ at the front desk went out of his way to make sure we got to the Cowboys game when the local trolley messed up. Took us right over in the hotel van to the main gate, way to go ___.....There was construction in the area but other than that gets 5 stars from me!!!!!!! Bed was so comfortable, slept great.
This was my second time to stay at this Hotel, we loved it the first time and the second stay was just as good if not better. The staff at both the Hotel and Lounge are excellent. Was a little pricey but being so close to the Cowboys Stadium it was worth it. Barbara Lakeland, FL
As soon as we walked through the doors we were greeted with a friendly 'Hello.' The staff was always pleasant and very helpful. Room was HUGE!! and very clean. The shower head was located up high, which is great for my 6'4' husband. He didn't have to duck! Only 2 complaints. We were next to the elevator, couldn't hear much from other guest but the doors would ding ALL THE TIME! Is the ding even necessary?!?! The restaurant speed. There was only 1 other family there when we went in, but the food took FOREVER! (45 mins. for a burger and pasta) Though the waiter was friendly and it all tasted great.We will stay again though :)
The staff was friendly and professional. The rooms were clean and comfortable. It's located close to Cowboy Stadium.
The hotel was clean and located close to everything we wanted. The only drawback was that I booked a room with two queen beds a week in advance. Upon arrival was told that they only had rooms with kings and a sleeper sofa available. I had to take it since there was no way I wanted to drive around Arlington looking for an available room at the last minute.
We stayed in a king suite during spring break 2010 and it was great. Plenty of room. It was my husband and I and 3 children. Two 11 year olds and one 4 year old. We booked the room through *. Super simple. When we arrived I just showed the front desk my ID and credit card. Then off to our room. Super simple again. We all loved the room. There was a large flat screen tv in the room where the bed was. And did I mention that the bed was soooo comfortable? OMG it was, as were the pillows which were labeled firm and soft. There was not a TV in the liv. room, which we knew ahead of time, so we brought a portable TV for the kids to watch VHS and DVD'S on. The living room had a queen size or full pull out couch which the kids slept on. The swimming pool and exercise room were both great. The swimming pool was warm and the hot tub was hot. We went there every evening after walking around six flags all day. We all crashed hard when we got back to the room. The workout room was large with...
We stayed here while we went to Hurricane Harbor & Six Flags. Very convient to take the trolley everyday, saved alot on parking! The only problem I had with the hotel was the first room we were put in had a cricket problem. I don't like bugs and I defintely don't like bugs in my bed!!!!! We were finally moved to another room for the last night of our stay, wish it would have been sooner. Also, there was absolutley no hot water in the shower in either room. Other than that, rooms were great, staff was great and helpful!
A good hotel for the money. beds are confortable and very clean room, they are very busy so dont expect a lot of help from the satff.
Its was so nice and awesome! and the Staff was Awesome! only things i would change is to put a pool outside, the inside one is great but very cold but good...also the food and service in the resturant was not the best but I didnt judge the hotel on that...overall we really liked it and it was very conveinent for what we were there to do.
We stayed here while visiting Dallas for a Mavs game, because we wanted to see the new Texas Stadium. The hotel is very nice, very clean, and very quiet. It had everything we wanted in a motel. The road construction is a huge issue, but that is to be expected with all that is going on. Once we figured it out, we had few problems over our 3 night stay. It is a bit out of the way if your activities are in Dallas, but for the Arlington area, it is awesome!
My husband and I stayed at the Holiday Inn the weekend of the Tim McGraw concert and Dallas Cowboys bash at the Dallas Cowboy stadium. The hotel was located in walking distance of the Cowboys stadium, Ranger stadium and Six Flags, the hotel also offered shuttle to everything except Dallas Cowboy stadium but however my husband and I went ahead and walked needed the exercise anyway because we ate supper at Hooter's. All kinds of restaurants and fast food located across the highway from this hotel all in walking distance, Walmart is also just down the road. This hotel was very clean, staff very polite. Oh my the bed, we slept like babies it was very quiet there!! The restroom was huge had a very large walkin shower!! The hotel was very large and very comfortable. Had internet access in the room, refrigerator, and a microwave, also had a large screen television with a very good selection of channels to watch. An last here the price of the room was very good. I would highly recommend this h...
the atrium and restaraunts
This was a great trip!!! I would suggest this hotel to everyone. It was Christmas Time and the hotel was very festive!!!!
Luxury, comfort,convience,surroundings,shopping,service,views,food, availability,decor,location to city attractions, privacy,local to airport. nothing
Looking at this place from the outside, you think it is going to be pretty Sweeeeeet! Overall it was, except for the room. Room was clean, but not close to being worth $250 a night. Room was more like what you would see in a 2.0 star hotel. Nothing to brag about at all. If the room was as nice as the rest of the resort you wouldnt be able to say much bad about this place. I would have to say they ARE understaffed for a place this large. Hard to find anybody to help you at times. Seriously, the staff was outstanding if you could find them. However, the rest of the resort was very nice. Actually beautiful atrium area with restaurants (Steak, Italian, Mexican food), good sized fountain, flowers, trees, and other things as well. There were quite of few shops as well bars and sports bars in the resort. They did have a Starbucks in the lobby as well (which made the wife happy as well as the rest of that loooooooong line waiting to get their fix). The water park they have (for guests only) was pretty nice. Adults and kids alike were all enjoying it. They did have a really nice bar there and also served food if you wanted to make a day of it. Overall, pretty nice place The room is a lot to be desired. Stayed at better rooms in a lot CHEAPER motels. Yes, it was clean, but for a $250 a night resort room, I would definitely expect more. A bit understaffed for a place this large. Hard to find anybody to help or even ask questions to, at times. Having to pay $19 dollars to SELF park is ridiculous But then so is $30 for them to park it for you.
The gaylord sent me and my 4 yr old granddaughter to the great wolf lodge to swim because their pool was closed and my granddaughter told them all at the reception desk what she was going to do while she was swimming and they felt so bad that they made her 4th birthday perfect. The only thing I did not like was the confusion at check - in because they could not find my reservation.
Room was clean, if you have family there is a lot for kids to do (at least around xmas which is when we went) Glass Cactus club was neat. The pre-check in email asking what your preferences are... DON'T waste 1 minute of your time on that! asked for either a higher room/floor OR a view room... Specifically made a note in the comments that a room higher up was desired.. Got a parking lot, first floor room and the hall was FULL of kids and no parents! Kids were running up and down the halls all day and HALF the night... Also, restaurant staff was not very friendly, lost my reservation and then tried to make ME look like the fool.... But I had a confirmation email to prove the reservation.... So it was just a poor experience.. Staff was either great OR terrible... Grossly understaffed... I know for $220/night it felt more like a "fancy" 2.5 star hotel... I have had much better service at cheaper big-brand hotels and this hotels amenities dod NOT warrant the cost.. I had high hopes for this resort and sadly was let down..
Always a pleasure Loud outside your room in mornings. Every employee is a tip whore. Get ready to dish out a lot of cash But they deserve it, ofcourse.
I loved everything there was to see and do there. Gorgeous! Everyone was very friendly. The room was tiny.
Pool and room temperature in pool area was not heated for enjoyment, too cold!!!
Everything was wonderful
The Gaylord Texas was a great stay. We had problems when I got to the hotel (but not with the Gaylord Texan) we called the front desk and they moved us into a larger king size room, large enough to fit two roll away beds for the kids at no extra charge. After this problem the vacation was wonderful. When I booked the hotel room I put down 4 adults where I thought their would be enough room for all four but when we got to the room it was a standard size king room with only a king size room. I was expecting a pull out bed or at least couch for 4 adults. I would suggest showing a room layout for the consumer so someone doesn't get confused with what they are purchasing.
La decoración. Me sorprendió apenas entrar. El bar, restaurante, zona de la piscina, lounge, gimnasio y personal eran coloridos, divertidos y relajados. No hay microondas ni nevera disponibles. La televisión no estaba centrada con relación a la cama.
Me encanta el look pero demasiado concretas. Las habitaciones son casi como grandes celdas
Las habitaciones eran estupendas, y estaba en una zona estupenda Me gustó todo.
We enjoyed staying at your hotel. The room was neat and clean and the matress was ok. The bedding was not luxury as the internet advertised and that was the reason we chose your hotel. We especially enjoyed the made to order breakfast, it was very good.
Very easy to get to, and conveniently located near places of interest for me. Beds not comfortable. TV reception was in and out.
How close it is to Cowboy Stadium I didn't like that they advertise the walking distance to the stadium ...yet they don't mention that unless you are staying the night of the game you cannot park at the hotel. If there's availability they can issue you a parking pass for $20.