The staff was very helpful The shower was clogged in room 518. The pool was in poor condition and the surrounding rooms were under construction and looked like it had been for a while. The outdoor pool was closed because it was run down.
Very friendly staff and a perfect location if you plan on visiting six flags over texas
Me encantó todo lo que había que ver y hacer allí. Precioso! Todo el mundo era muy amable. La habitación era pequeñísima.
Me encantó el personal y el servicio al cliente! Esas sonrisas brillantes sirve gran hospitalidad de Texas! No había nada que no me gusta! El Gaylord es el hogar lejos de casa!
It was clean and nice . Breakfast was good. They gave our room away and put us in a handicapped room.
-We booked a King bed only to be told that the fine print says that it is subject to availability -The beds were very uncomfortable double beds. They sunk-in towards the middle and felt very worn. -The next door shower from the adjoining room was super loud early in the morning and woke us up -Our bathroom has a huge roach in it. I had to call the front desk twice to get them to do anything about it. Then, a supposed Manager came into the room with a towel and grabbed the pest only to say to us "Every guest has to pay its dues". There was no cleaning, no apologies and no restitution. Avoid this place.
Nice place and people The air conditioner would only go as low as 66 degrees, which kept the room warm with 4 people.
Great hotel. I have an older son and a three year old. This is the hotel for us. Slightly dirty bathroom and had to call for soap.
I am always skeptical about some of these sites but the rooms were just as described! We had a noise issue, however I called room service they quickly took care of the problem! The staff was nice. We are definitely staying again. Thank you comfort suites!
Room appeared nice. Sofa bed was broken and wife fell through. The wire spring was broken at the foot of the bed. My 17 year old daughter slept in our bed because the sofa bed was so uncomfortable. I had to get on the elevator to get ice because the machine on our floor was out of service. Breakfast was at best "ok". Parking lot was full from convention and they told me to park in neighboring business parking lot. Really! Not them but me! Really!
Bed was comfortable We showed up to find the police and three cars broken into on the property. When I went in to check in, I asked the guy at the counter about it. He response was "we're not responsible if something happens to your car". We requested a crib be in our room a week before checking in and of course, it wasn't in the room when we showed up. It took them two hours to bring it up to our room, and when my husband and I tried to say it up, we found out it was broken and the sides didn't lock. Not to mention it was dirty and stained!
The room was spacious and clean. The continental breakfast is terrific. The bed was comfortable and they even had two types of pillows to choose from-firm or fluffy.
Desk clerks were friendly. Only one elevator was working so it was a bit of a wait. Nothing drastic though.
From the online reservation to checkout, everything was smooth and easy. The night desk attendant was friendly and helpful when we arrived and got us checked in quickly. Once we made it to our room we were pleased -- it was a nice size and clean. The beds and pillows were very comfortable. Also, a full breakfast was served from 7-10AM, which allowed us enough time to sleep in but still go sit down and eat a good meal. I will definitely choose Comfort Inn & Suites for my next hotel stay!
1. Entrada y salida fácil si tienes reserva. 2. Buena comida cercana. 3. Buen acceso a las autopistas y atracciones Yo como un desayuno alto en proteínas y aquí no es posible.
La nevera no funcionaba La moqueta estaba manchada Había cucarachas
Ubicación Necesita reformas
Comodidad a la autovía Necesita una reforma mal
Can not review - we did not stay at the hotel. My husband got sick and we were unable to make the trip to Arlington.
Everything about the Hilton was good. Especially for the cost. We really enjoyed staying there. Nothing.
Nice facilities. Nice room. Staff aloof and distracted at check in. Room service stopped 90 minutes earlier than advertised. They were overwhelmed due a storm and a special event, and they just stopped answering the phone.
The location, staff, facilities, and beds were amazing. The staff during check in and out were both so friendly and helpful. We had trouble with the tv remote and purchasing a movie and the lady that hel D at check out went above and beyond what one would expect to rectify the situation. Had a small problem with the tv remote. It didn't work properly. But it could have been me.
The internet sevice was not free, I was annoyed because most of the hotel even less rated hotels offer internet sevice free of charge
The location of the hotel was very convenient for the event we were attending. The shuttle service made our trip more enjoyable. We had a room full of ladybugs. There were live ones all over and dead ones on the floor in various locations throughout the room.
Hotel room was clean with plenty of room. The restaurant staff were friendly. Not responsive to requests. Had to repeatedly ask for additional towels. Only provided decaf coffee in room.
Awesome staff helped with all my quetions
We had a very nice evening, going to the Rangers/Yankees game one Saturday -- Really enjoyed the staff and the cocktails. And the Breakfast the next morning. Great pool for kids! Thanks y'all...
our stay was overall good. But the beds take a little bit of getting used to. we will know how to operate them for next time!
Its was so nice and awesome! and the Staff was Awesome! only things i would change is to put a pool outside, the inside one is great but very cold but good...also the food and service in the resturant was not the best but I didnt judge the hotel on that...overall we really liked it and it was very conveinent for what we were there to do.
My husband and I stayed at the Holiday Inn the weekend of the Tim McGraw concert and Dallas Cowboys bash at the Dallas Cowboy stadium. The hotel was located in walking distance of the Cowboys stadium, Ranger stadium and Six Flags, the hotel also offered shuttle to everything except Dallas Cowboy stadium but however my husband and I went ahead and walked needed the exercise anyway because we ate supper at Hooter's. All kinds of restaurants and fast food located across the highway from this hotel all in walking distance, Walmart is also just down the road. This hotel was very clean, staff very polite. Oh my the bed, we slept like babies it was very quiet there!! The restroom was huge had a very large walkin shower!! The hotel was very large and very comfortable. Had internet access in the room, refrigerator, and a microwave, also had a large screen television with a very good selection of channels to watch. An last here the price of the room was very good. I would highly recommend this h...
We stayed in a king suite during spring break 2010 and it was great. Plenty of room. It was my husband and I and 3 children. Two 11 year olds and one 4 year old. We booked the room through *. Super simple. When we arrived I just showed the front desk my ID and credit card. Then off to our room. Super simple again. We all loved the room. There was a large flat screen tv in the room where the bed was. And did I mention that the bed was soooo comfortable? OMG it was, as were the pillows which were labeled firm and soft. There was not a TV in the liv. room, which we knew ahead of time, so we brought a portable TV for the kids to watch VHS and DVD'S on. The living room had a queen size or full pull out couch which the kids slept on. The swimming pool and exercise room were both great. The swimming pool was warm and the hot tub was hot. We went there every evening after walking around six flags all day. We all crashed hard when we got back to the room. The workout room was large with...
As soon as we walked through the doors we were greeted with a friendly 'Hello.' The staff was always pleasant and very helpful. Room was HUGE!! and very clean. The shower head was located up high, which is great for my 6'4' husband. He didn't have to duck! Only 2 complaints. We were next to the elevator, couldn't hear much from other guest but the doors would ding ALL THE TIME! Is the ding even necessary?!?! The restaurant speed. There was only 1 other family there when we went in, but the food took FOREVER! (45 mins. for a burger and pasta) Though the waiter was friendly and it all tasted great.We will stay again though :)
The staff was friendly and professional. The rooms were clean and comfortable. It's located close to Cowboy Stadium.
A good hotel for the money. beds are confortable and very clean room, they are very busy so dont expect a lot of help from the satff.
This hotel was the best ever, great location, excellent service from the staff. ___ at the front desk went out of his way to make sure we got to the Cowboys game when the local trolley messed up. Took us right over in the hotel van to the main gate, way to go ___.....There was construction in the area but other than that gets 5 stars from me!!!!!!! Bed was so comfortable, slept great.
This was my second time to stay at this Hotel, we loved it the first time and the second stay was just as good if not better. The staff at both the Hotel and Lounge are excellent. Was a little pricey but being so close to the Cowboys Stadium it was worth it. Barbara Lakeland, FL
We stayed here while visiting Dallas for a Mavs game, because we wanted to see the new Texas Stadium. The hotel is very nice, very clean, and very quiet. It had everything we wanted in a motel. The road construction is a huge issue, but that is to be expected with all that is going on. Once we figured it out, we had few problems over our 3 night stay. It is a bit out of the way if your activities are in Dallas, but for the Arlington area, it is awesome!
We stayed here while we went to Hurricane Harbor & Six Flags. Very convient to take the trolley everyday, saved alot on parking! The only problem I had with the hotel was the first room we were put in had a cricket problem. I don't like bugs and I defintely don't like bugs in my bed!!!!! We were finally moved to another room for the last night of our stay, wish it would have been sooner. Also, there was absolutley no hot water in the shower in either room. Other than that, rooms were great, staff was great and helpful!
The hotel was clean and located close to everything we wanted. The only drawback was that I booked a room with two queen beds a week in advance. Upon arrival was told that they only had rooms with kings and a sleeper sofa available. I had to take it since there was no way I wanted to drive around Arlington looking for an available room at the last minute.
We enjoyed staying at your hotel. The room was neat and clean and the matress was ok. The bedding was not luxury as the internet advertised and that was the reason we chose your hotel. We especially enjoyed the made to order breakfast, it was very good.
How close it is to Cowboy Stadium I didn't like that they advertise the walking distance to the stadium ...yet they don't mention that unless you are staying the night of the game you cannot park at the hotel. If there's availability they can issue you a parking pass for $20.
Very easy to get to, and conveniently located near places of interest for me. Beds not comfortable. TV reception was in and out.
I absolutely loved the exercise room. It helped me stay in shape. I liked the coffee pot in the room, the excellent professional and friendly courtesy of the staff. The breakfast was very good. The plaza area is beautiful with all those living green things. The pool was delightful with all those changing colors. Proximity to excellent local restaurants was very good. There is plenty of comfortable furniture in the common areas. Loved the suite area and wet bar and refrigerator. I had wished the breakfast came with the room, and it seemed a bit on the expensive side, but since there is a refrigerator in the rooms and wet bar, that is not a problem.
The Hotel had a good location, very close to stadiums and six flags. The staff was very friendly and welcoming Old, dirty, and nowhere I would take my family. OK if you are traveling alone and are looking to save money, otherwise spend a few more dollars and go to a nicer place.
The price building, location The employees were too rude. The swimming pooll was not available too could the warer was not fixed in 3 days. The continental breakfast was too poor.
-It was Clean -Beds were Comfortable -Affordable -Hot Water -Employees were nice enough -Had a Fridge and Microwave -Wifi did not work -Hallways smelt very bad
Bed was good The pictures are on where close to being the sames!!!!!!!!!!!!!!!! It is a good deal if you can get a room for 50.00 Ipaid 85.00 per night not worth that at all! Old hotel
NOTHING! The atmosphere was nothing less than ghetto and gangs! I brought my 7 year old so we could spend a couple days of fun here for spring break. While in the pool a nasty, deadly fight broke out and we were trapped. So many cops came. It was a HORRIBLE experience all the way around! The TV, AC, FRIDGE, AND LAMPS DID NOT WORK. The manager was rude and didn't care about accommodating our needs. When gun shots were fired the telephone stopped working And thE fire alarmS went off for more than a few hours. Even the employees left the hotel because they felt UNSAFE!!!! And here we were STUCK!!! I WANT MY MONEY BACK!!!! MY SON IS TRMATIZED AND QUITE FRANKLY SO AM I!!!!
The staff was very nice. The rooms were large and clean. The towels were rough.
It was ok place to stay. We came back the second evening and the key didn't work, had to switch to a different room.The first room had the view of the pool which was nice and the second had a view of the ac unit and a wood fence. The hotel is showing its age, bathroom light was not working properly and the tub showed signs of cracking as well did the counter around the sink.
The hotel had great rates available. It even had a heated pool in their lobby which was nice. The AC worked great- showers were hot. Overall my two biggest complaints were one: since I was traveling alone- it was great for the price. I doubt my family would have been as comfortable here. It was an older hotel that at some point was the definition of luxury, but no one kept up with the hotel. My second complain was my last night staying with them a neighbor had a screaming baby all night long- after many complaints to the front desk- they did nothing to fix the problem. It was definitely a bad last impression of a decent place to stay.
The staff were excellent, friendly, and very courteous. They were willing to work with me. Shuttle service to/from airport is awesome considering the cost of a taxi ride. The continental breakfast was very limited in variety, but most noticable were outdated and worn items throughout the hotel. You walk in and get the feeling your at a 4 star hotel, but the walk to the rooms, the elevator ride, and the room said 2 star. I would have no qualms staying there again as long as the price reflected these items.
It was close to six flags. They ran out of pillows!! What hotel doesn't have pillows? Plus the wifi didn't work. I went down to the front desk and they were not about to help. I got a king room with a pull out sofa bed and it did not come with bedding so I had to request and still no pillows.
need to update your picture on your website its nothing like the rooms that was one way to draw people in
There was nothing good about our stay. From the moment we walked into the hotel it smelled of stale cigarettes and there was dust everywhere. Granted they were under construction (which they failed to mention to us), the place was a mess and hasn't been updated since 1950. The woman at the front desk was incredibly rude, short and unfriendly. We got to our room and could hear hammers and drills through both walls. You could feel the springs in the bed and the whole room again smelled of smoke (it was a non smoking room). Finally, the "continental breakfast" consisted of a few individually wrapped muffins and some open pitchers of juice.
The room was clean and neat. I reserved a room with a queen bed and sofa bed couch for three people, got a confirmation number and when we arrived the room had been given to somebody else and there were no more rooms available like that. We had to settle for a king bed,not good for 3
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Location was great and room was big. Took 20 minutes to check in which was totally unacceptable. We almost missed our event which really would have ruined our trip. TV in room was too small for room size.
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This is a nice hotel. The room was spacious, just didn't get the room I was suppose to. Yes we had a terrible time . The night we got there, they sent us to a different hotel and then we had to pack all our stuff up the next day and go back to this hotel. When we back to this hotel they didn't have the room I booked with two queens beds.
Clean good breakfast No
Tiles on floor of elevator were cracked and coming up and dirty.
breakfast was good bathroom tiles was broken and created tripping hazard hair dryer stopped working after 10 minutes of using iron was leaking water while using and made a mess
It advertised a small icebox in the room. It did not work. They had it unplugged and when I plugged it in it still didn't work. Wasn't too thrilled with the tv channel selection. Mostly Spanish speaking channels. Probably would choose somewhere else next
We love Hampton Inns. No
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Everything was great! Staff was very friendly and professional ! No everything was great!
Free breakfast Free parkingFree wifiLoved that it had a laundry. Nothing
Amazing staff! Very friendly and accommodating! What was not to like?
Cleaniness, comfortable beds and beautiful view The housekeeping crew kept knocking at our door the next morning when check out time wasn't until 12pm. I felt rushed to get out
Free parking, free wi-fi and free breakfast! Very close and convenient to all the big attractions in Arlington. Enjoyed our stay
Room size and set up was perfect for my family. Staff wasnt very helpful in 1st morning.
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Staff, cleanliness, location, breakfast Would have liked an outside area to sit and visit with our group
The breakfast and the location to where we were going was in a great location Well when I book the hotels back in the past summer I was quoted $--- is how much it would cost for both night now when I get there and leave my debit card shows that I am $--- out of it cost me to stay there the next time I will find a cheaper price
Room size! The sofa mattress is not comfortable! Other than that everything was great!
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Location was great. There was a very unpleasant odor in the lobby which became even more pronounced in the gym - moldiness overlain with antiseptic smellThe room temperature was very difficult to control in a comfortable zone - it was either too chilly or too warm.
Friendly staff and nice amenities Several rooms had a musty smell I like a cup of freshly brewed coffee in the morning. the small snack center only had expensive Starbuck's coffee. I was surprised that t urn of fresh coffee was not available in the lobbey
Clean, quiet place. Modern looking. I only stayed for one night for a Cowboys game but I have no complaints. Right next to a few restaurants, including an In n Out Burger just down the road. Not too close to the AT&T Stadium and I don't think they offer a shuttle but the drive isn't bad and probably wouldn't be too expensive for a cab or Uber. Would definitely stay there again. They had a little bistro downstairs that I didn't try out, but I don't think they offered a complimentary breakfast like some places.
Location and beds were comfortable After travel comfort of beds important.
location the European bed pillows. Too small. Give the customer either a queen size or king size pillow to match the bed. I know it is easier to have one size for all so the pillow cases are consistent, but the europillows are awful. No hot breakfast. In today's competitive environment, when you have restaurants all around the hotel and, to keep up with the competition, a hot breakfast should be offered. Continental is nice but other hotels with similar facilities are offering hot breakfast.